3 years ago, Techie Padre
I purchased a new GMC Terrain last week. Previously I owned a Chevrolet Traverse. This app is useful and exceedingly better than the myChevy app. However, the Remote Personalization function, quite possibly the most convenient function, has yet to sync with my vehicle. I am able to use every other app function: key fob, vehicle status, vehicle locate, Wi-Fi Hotspot, OnStar account information, and turn-by-turn navigation. I’m signed into the same account in the app and the vehicle. If I were not, as I understand it, those other functions wouldn’t work. Five days ago, I signed out of the app and signed out of my account in the vehicle as well. I then signed into both again, waited several hours, went on a drive, and, after 45 minutes of driving, the personalizations I set in the myGMC app - both in-vehicle apps and favorites - have yet to sync. I’m able to download apps *in the vehicle* through the 4G LTE connection. I’m also able to *manually* set favorites as well. Since downloading apps and setting favorites work in the vehicle and every other function, except remote personalization, work as expected in the app, I have to presume it’s a flaw in the myGMC app. If this problem is resolved or if I discover that the error is mine, I’ll rate this app five stars. For now, it’ll remain at three.