I’ve purchased cars in the past and once before with this bank but with a different loan officer.. always nice people but the young lady Whittney was exceptionally excellent. She made car buying and getting pre-approve so easy, self explanatory and caring. She had things already had things prepared and she took and kept control of the entire process to make sure I was and to keep me comfortable with the process. Whittney knew her stuff and she displayed a willing care to help. I was beyond satisfied and grateful that after asking the questions to go ahead and apply for the auto loan. During my visit which was the first time ever she also unsold and offered me other services I knew nothing about, and because she made me feel comfortable and honored to be offered other services.. I accepted the offer. I’m completely appreciative of her attitude, swiftness, attentiveness as well as her customer service and the strong will to help. I personally give her and the SCU branch in Oraneburg five stars! Sincerely, T. Dixon
The very best app I have on my phone it’s my SCSCU app for doing my banking all my banking needs are use my app for everything it is the most wonderful way of accessing my money managing my money and paying the things I want very easily through my app it is a great app and you need to get one if you have an account everything is so simple plus all the information is at your fingertips for all accounts incl all my balances deposits, debits & purchases and everything you need to know on all accounts including retaining a total history of my activities...I Highly recommend it to everybody who has any SCU account. Joe
I love this bank that’s why I’ve been here over 20 years. They help with any problem, no matter what your issue they will solve it. One thing I really love is if they have any suspicions about some activity with your account they call and check with you. If a purchase wasn’t made by you they handle it. I am grateful for being a Family member of State Credit Union. I love you all🙏🏾❤️
Lots of it, I wish they had venmo or zelle applications. because none of my family live here and if they need something I want to get it to them quickly. I came from a big bank environment and they don’t appreciate my business but your bank does❗️🥰❗️💋💝
This app is wonderful, but not without fault. There is room for improvement. There should be specific days of the week to pay bills from either SCCU account or external accounts. There should also be a much better mobile check depositing system. Other than those, me and my wife those banking here!
The app works super well while transferring between accounts, quick checks on balances and more. I will say it gets clunky every once in a while but with regular updates most issues are solved within a reasonable amount of time.
I appreciate this app, super convenient. The only thing I’m not a fan of is for bigger transactions/withdrawals, it takes a while to actually show in the app. It would have been nice if it showed immediately like everything else.
It is very convenient to do banking from anywhere--unheard of when i started banking. I am thankful. My only frustrations have been occasionally being unable to connect when i needed to and not being able to change a payment date on the billpay page.
Constant offers. Can’t opt out of receiving so message alert is constantly on as if there may be something important. Accidentally accepted an offer trying to delete it. Also unable to delete. This is a new feature and I hate it. Please fix this. All I want to be able to do is check my balance and make transfers as needed.
Ever since updating to iOS 16, the mobile deposits feature on the app does not work. It tells me to rotate my screen, but does nothing when I do. Please fix! Very inconvenient to have to go to a branch for check deposits with very few branch locations.
The app is as horrible as the staff. I’m just waiting for the CD a family member created for me to mature so I can leave this horrible bank and its useless app. I can’t even deposit a check. Every other banking app I’ve used has made depositing checks so easy. I can’t see any banking info except for a running balance. What’s the point of this app?
There are ridiculous restrictions with using this app - in ADDITION to being non-functioning many times. There is a 5 mobile check deposit limit at $2,000 where other banks have a $10,000 limit. App and customer service - garbage. Will be switching banks very soon.
The App is good. The people who work for SCU are friendly and helpful. But once again today I wanted to make a bill payment and that feature is currently down. This is completely unacceptable and inexcusable.
I've been using this app ever since I began banking at Scscu. I've never encountered any issues or bugs with the functionality, and it contains all of the features that I expect in a mobile banking application
Now you can take SCU with you on the go! MySCU Mobile banking allows you to complete financial transactions from the convenience of your mobile device: check balances, transfer funds, pay bills, locate branches and ATMs, or contact us. Your mySCU Mobile app provides the ease needed to manage your finances for your everyday life.