Neches Federal Credit Union

Takes forever to get your money when the company has sent the checks out already

This app has everything I need besides one major flaw. I have a credit card through NFCU and when I click on the credit card usage area in the app it doesn't show transactions / purchases history at all. Just a few days ago someone used my CC to buy over 50$ worth of products online. Thankfully, the fraud department called me promptly and was able to cancel them without it becoming too severe. If they could update this small detail in the app for users with a credit card then I could have also caught and prevented this as well. Please fix this issue and NFCU will be a most phenomenal phone app for all. Cheers!

I have been a member of Neches Credit Union for about 50 years. Always the best service and the greatest people to work with!! I recommend them to EVERYONE I know or meet. ❤️

Everything at my busy fingertips is a wonderful thing. Saves me time and keeps me on time with bill payments.

Keep you updated on accounts daily, Easily able to handle all your billings, credit & business matters Great tools 👍🏽

I like the app. It’s simple. There could be some more features like the ability to do your own travel notice. Overall it’s a good app.

Love it! Use it almost every day. I just moved 5 hours away and it doesn't bother me at all because I can do everything online or over the phone.

Would like re-occurring payment option

After logging on the app takes waayyyy too long to display accounts.

We need the option to apply money to principle on loans

This app is ALWAYS saying “ Application Error “ every time I login these past few months. If anything this app needs an updated look and features. I’ve been with this credit union for 2 years and never dealt with a bank that had so many issues within their app

Great customer service! Always fast and cm courteous! Been with Neches for years an wouldn’t ever consider changing! They are family!

Have a great customer service real personable will help as long as needed a great credit union to be a member to.

Couldn't live without this app! Best customer service ever and I really appreciate a “real” person answering the phone when I call.

Never have I ever had a issue that couldn’t be resolved

My other bank credits me up to $300 before the app is closed from depositing a check and shows the whole check in the balance immediately instead of several days.

I have been a member at Neches FCU for many years and I have never been disappointed in that decision.

I love my bank ♥️♥️♥️and all the employees are so kind helpful and friendly

Not quick enough

Please consider putting a bank branch or ATM in Jasper, Texas. Lakes Sam Rayburn and Toledo Bend are a second home for thousands of Golden Triangle residents. Thank you! Larry Pulliam

I use it everyday to check my account, make payments, and transfers.

First and last bank I’ll ever deal with.

I love this app I check it probably 4 times a day or more and it’s just always there and never wrong I love it

This app is the best. I can do anything from the app that I could do at the branch. Keep it up NFCU. Good job

I have had nothing but good experiences with Neches!

i rly love my card app because when i don’t know how much i can spend i go and check and my mommy adds money to my card whenever i ask her 🫶🏿

Having issues making money transfers between accounts in the app.

I can’t always transfer money from my savings to my checkings, I think that’s should get fixed

Needs to have faceID. After that the app will be better

It’s always down and says that it’s unable to display information at this time.I dislike the fact that we can’t see our credit card transactions immediately.

Easy and convenient

This app is always having issues with transferring money. Is this ever going to get fixed??? I’m sick of it.

There shouldn’t be a limit.

The Neches app rarely works or rarely authorizes my activity, Especially during times where it’s not easily accessible to go to the Neches building. This app is not trustworthy enough to fully depend on it.

Neches Federal Credit Union Is One Of The Best Banks You’ll Ever Find In The Beaumont, Texas Area.

This app has made my banking a breeze.

The best Customer Service ever

App rarely ever works. It always says it’s unable to display my information. Definitely making a switch to Chase bank.

In the past 3 months the app seems to always be down along with their website. && how convenient for it to not work on the weekends.

Keep saying I am denied access...which is ridiculous cause I’m a member of this credit union

Useful app!

App is always having issues with working.

Always have issues logging in

Doesn’t work half of the time

ITS THE BEST!

Love everything about this app. It is easy to use and I love I can do my banking without having to use a computer. You can even pay your bills the same way you do from the computer but from your phone. Get it and you'll wonder why you didn't get it sooner. Love it!

This app makes it easy for me to stay on top of all my financial needs. I can open a view window for a quick glance at my balance without having to log in which I love. The easy to use features save me a lot a valuable time!

Lets me do everything that I was able to do on my computer, even transfer money, check balance at any time, and requires a password for security. I am overall happier with this app than any other banking app I have.

One of the beat apps to take care of money. It is always up to date without any problems. The transfer option is excellent the apps shows everything. No need to have any other one.

I find this to be a great app for keeping up with your account. Easy to deposit checks and quick transfers. Had some problems with the camera on my iPad mini depositing checks but overall I love this app!