New Horizons CU Mobile Banking

2.5 (39)
98.9 MB
Age rating
Current version
New Horizons Credit Union
Last update
2 years ago
Version OS
11.0 or later
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User Reviews for New Horizons CU Mobile Banking

2.51 out of 5
39 Ratings
5 years ago, ALittleBit2
Mobile Deposit Not Working
I rarely leave negative reviews but making an exception here. Mobile deposit is one of 2 features I use routinely on the app. It has been broken for iPhones over 3 months. Only answer you can get when you call is ‘they are aware and are working on it. No date available as to when it will work‘. After 3 months it is time to find another vendor.
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5 months ago, Seattle Sid
Don’t waste your time banking here. There was a time when this was a good place to work with. Now customer service and personal relationships are a thing of the past. Tellers are clueless and the customer help line is worse than that. My email and phone number recently changed, impossible to get anyone who knows how to solve the issue. After trips to my local CU and multiple calls to the help line I still can’t bank online. We finally got the app to work but not the website. When I asked what we needed to do now she said “ I don no, I guess it might start workin tomorrow, at les yo app be working now.” I can’t take anymore. I’m done.
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9 months ago, 1Gene2gene
Always helpful and watchful
I have a secure feeling with New Horizons. I do have one problem because the branch in Bay Minette has been closed down so I have to drive a longer distance to make my deposits.
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2 months ago, eschiavoni
Bill Pay Maintenance
Love the online app. Paying bills, transferring funds and keeping up with you account in general is a breeze, but the main drawback is you cannot edit payment series online using your phone or tablet. Otherwise it’s great.
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8 months ago, Neeubanks
New Horizon
I’ve been a member of Scott Credit Union-New Horizon Credit Union for approximately 50 years. Staff has always been polite, knowledgeable and friendly. I have not received this consideration from any other company. Norma Eubanks
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6 years ago, jmard82
My iPhone?
Not sure if it’s my iPhone 8 Plus or if it’s the app but I can not see any transactions . Had the same app on my Note 5 and it works great!
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5 years ago, Stephen062185
Complete Garbage
It’s pathetic that a company can’t simply have there mobile app working at least half way! This is the reason we’ve switched to Pen Air. New Horizons is getting so out of date and behind in the times it’s pathetic! The only use I get from this app is the account balances and that’s it. The mobile deposit doesn’t work at all. Garbage app
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9 months ago, Boise600
New Horizon
Love the app just need Face ID I thought at one time the app had Face ID i can’t get it back.
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5 years ago, hu_man_nit_tea
Pending charges/mobile deposits
I would like to be able to see my pending charges on the transaction history. being able to make mobile deposits would be great as well.
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5 years ago, jacob71792
Thanks for the update!
The updated app looks very clean, and it supports Face ID!
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6 months ago, I am not happy right now
No card shut off on app customer service does not know their business
!!!! When you have to have anew card and number they can not order it it took about 4 hr of emailing back and forth and am not convinced it is ordered
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6 months ago, S.L.E.R.
Text Alerts
Would be great to be able to get text alerts like I do from other financial institutions regarding withdrawals, debits, etc.
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1 year ago, niviPanda
Locking and unlocking
I kinda wish I can unlock my account myself considering I get off at 5:30 and they close at like 5
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5 years ago, 😒👎🏾😒
Now that the app don’t work now everything about new horizons trash, time to switch up finally. I can’t get small loans from these people when they see I got the money and now the app don’t work, no reason to stay
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6 years ago, KawaiiAB
No excuse for a simple app not to work efficiently and smoothly in this day and age. Your app is trash, your site is trash -- both hardly ever work. I'm probably going to switch banks because of this; I've given y'all YEARS to get it together. You should be ashamed.
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9 years ago, Burning gas
Can't pay a bill
No brainier ! Got to be able to pay a bill.
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5 years ago, GoulaTeacher
Mobile deposit not working
Since upgrading my phone to an iPhone X, I have lost the ability to make mobile deposits. The app needs an upgrade to support new technology.
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5 years ago, TheMooreHQ
Does Not Have Face Recognition
Still uses thumb print technology, which the home button doesn’t exist on the newer model iPhones (XR is what I have). Also, having issue with mobile deposit.
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7 years ago, Scubadivin
Good app but needs Apple Pay Support
New Horizons CU needs to add support for Apple Pay. I cannot add my NHCU debit card to my Apple Pay wallet. Someone at New Horizons needs to make this happen soon.
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3 months ago, JWOA Jr
You need to add a link so I can access my monthly statements ❤️.
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5 years ago, Itzrasta
No face recognition on iPhone X still has old school settings. Please update
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5 years ago, Braylen Cathcart
Mobile deposit
It doesn’t work at all the app is trash completely NEW HORIZONS NEEDS TO GET IT TOGETHER RIGHT NOW!!!!!
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11 years ago, Lovelyme8923
Needs improvement
It's convenient, but it should at least show the current balance an the available balance. Also, it would be helpful if it would show the balance after each transaction.
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13 years ago, Neffuw81
Great banking app
Works flawlessly. Great and easy app for a great bank.
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9 years ago, Douglas Kelley
Great Tellers Poor Management
The Tellers are great ladies. Go above and beyond to try and satisfy customers. Management however doesn't know the banks own policies. Agrees to things that policies contradicts especially in Tillmans Corner, AL branch.
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12 years ago, Acfroze
Got to have bill pay!!
Got to have bill pay!! Got to have bill pay!!
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11 years ago, riycou
Works great
Allows me to login and check stuff. Cool app.
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8 years ago, J.Casher
I use to love this app it was very helpful with keeping tabs on my finances but this error has been showing for a month now please fix!! I need this app
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8 years ago, foleynichole
Love this app!
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8 years ago, Jamie_lauren83
This app has not worked for the last week. Every time I try to log in it gives me an error message. Please fix this!!
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8 years ago, BigCountry4108
Love the bank, but hate this app... It only works half the time...
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8 years ago, SmithCustoms
Error code 500
Everytime I try to login I get an "error 500 please try again later" message.
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7 months ago, Asktyler
Piss Poor Performance
I’m so glad this isn’t my only option for a credit union everything is outdated and I am pretty sure they engage in discrimination in the community they promised to help. Oh and your not a solution for the real world, your the problem.
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2 years ago, Attention2
Login issues
Getting a 500 error code and cannot login in using my mobile app. Login has been an issue lately.
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5 years ago, bobos girl
Not updated enough
The app needs to be updated where everyone can use the mobile deposit not just android users.
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8 years ago, Mac78674
Does not work. Won't let you even sign in with the correct information. Error code everything you try. Waste of time!!!!
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2 days ago, LindaBishopda
This bank is awesome
This bank is awesome
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12 years ago, Buttercup P
Security Suggestion
App works flawless. Would give five stars if I had the option to delete my username when I log out. Username should not remain by default.
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