I am supposed to receive a payment through Zelle but the “Send with Zelle” button does nothing. Or anything regarding Zelle. Frustrating. Online “help” documentation and videos regarding the usage of Zelle are useless.
The remote check capture feature is so frustrating. Just as you get your pictures snapped of front and back and are ready to click submit, it logs you out. I tried five times last night to deposit a check. This is not the first time to struggle with this.
Compared to other banking apps, this one is clumsy. It's slow loading, the interface is awkward, it crashes frequently-- somewhere along the way I lost the ability to deposit checks from my phone. Not so savvy if you ask me.
Great improvement from the old App. Love that I can make a deposit from my iPad. Just remember that you need to enable the mobile deposit feature from your computer before you can utilize the function on your device.
I am so sick and tired of this app. It is very temperamental and does not work half the time. I am seriously thinking of going to a different bank that has equipment that actually works.
This app never works as advertised. Crashes, can't load account details consistently, even customer service numbers in the app are met with dead air or error messages. It's 2016 figure it out already, fire your Dev Team and get a new one if needed but whomever built this app needs to go back to school!
The new App may have bill pay, but is a huge step down from the previous version. Not only is the interface sluggish and cumbersome. But the lack of a check deposit feature, has guaranteed that I will no longer be using NMBT as my bank. It's a pity that they had to screw up a good thing.
I loved the previous edition. The new app does not work on my 4S. In particular the I can't set a date on the bill pay. This renders the bill pay portion completely useless. I would give 0 stars if I could.
Banking on the go is easier than ever with New Mexico Bank & Trust mobile banking. Securely manage your money 24/7 from almost anywhere! With the New Mexico Bank & Trust mobile app you can: • Check account balances, group accounts and view account activity. • Pay your bills quickly and easily with Bill Pay. • Transfer money between your accounts. • Link external accounts to transfer funds. • Make person to person transfers. • Remotely deposit checks using your phone’s camera. • Promptly reorder checks without the hassle of making a phone call. • Set up text or email alerts to warn you of account status changes, help you avoid fees and be alerted to suspicious account activity. • Easily access your mortgage center and credit card information through a single sign on. • Quickly sign on using TouchID for your mobile devices. • Access your Savvy Money Management tool to track spending, set financial goals and monitor all of your accounts. • Find the nearest New Mexico Bank & Trust locations or ATMs with just a few touches of your phone. Your security is our number one priority! Your personal and confidential information remains protected using industry standard technologies and security certificates for peace of mind as you bank on the go. Download the app today and experience the convenience of mobile banking from New Mexico Bank & Trust. Some transactions may not be immediately posted to your account and may not be reflected in your available balance. Bank products and services are offered by New Mexico Bank & Trust. Member FDIC. Equal Housing Lender.
