Before someone can hack money out of my account Nicholet Bank stops them. I couldn’t be happier with this bank and will NEVER change..I cannot thank them enough for watching out for us older folks. It lets us sleep better at night.

4 years ago, nicoletfan1

Small improvement ideas

Love the app. Makes life super convenient as I don’t have a branch too close to our business. Two ideas for an “even better” app: (for developers). 1) would love to be able to accept Canadian checks on the app; as of now, that’s the only reason I need to go to the bank 2) sometimes my checks aren’t deposited because I need to click that last “deposit now” button what feels like too many times. If that process could be a little smoother/faster, (less clicks) that would help me make sure all the checks get deposited the first time I go through the process. (I end up having to go back and confirm which checks are pending.).

12 months ago, Tutti1254

Where’s the memo line?

Before Nicolet bought our bank, I was able to put account information on a memo line when paying a bill. I was also able to leave a memo for me about the payment. I would love to see at least the memo line on the check available again! I do like using the online bill pay, but the lack of the memo line is a little bit of a problem. I know that some people will say to just put the account number in the biller’s information. However, I have some situations where the number I need to include is different every time.

2 years ago, Perkinstown

Easy to use! Love this online banking!!

Recommend it for everyone, easy to use. Banking information at your fingertips always available.

5 years ago, Felix2U

Doesn’t work

Mobile deposits did not work and no notification saying they didn’t. Only received one email saying that one didn’t work resulting in overdrafts. Went to the bank to make deposits of these checks and the CSR told me that another one I thought had deposited never did either and that “we have a lot of issues with that app”. Her words. I liked the format of the app and the idea that I could do everything from my phone but definitely not the case. I will be deleting the app since it’s not reliable.

1 year ago, janjayc

Exceptional friendly service

Customer service is awesome especially at the Menasha and Appleton offices. It is fun to do my banking business when you have such friendly staff.

2 years ago, Blue_banker

Very disappointed

I’ve gotten by with my iPhone 5S. Your new and improved app requires IOS13, which my phone doesn’t have. I was anticipating relying on my phone after my local branch closes, but now I can’t access the mobile app. Thanks for nothing.

2 years ago, ASE_Loop

Only iOS 13 and newer, I can’t use anymore

I’m still getting by just fine with an iPhone 6, and this latest app version requires ios13, which is not available to iPhone 6 users. I just moved to a rural location and can no longer deposit checks without driving into town. Please include usage for iOS 12 users who done go out and buy the newest phone every year.

10 months ago, TCK911

Rarely works for travelers

Unless you are using the app during normal business hours in the same time zone as Nicolet’s offices, don’t bother. It frequently fails to log you in and exhibits other instabilities. The only alerts I’ve ever received is when this app refuses to let me log in! Might as well live in the 1960s since i have to use snail mail to deposit hard copy checks!

6 years ago, Gillespie_10201

Great App

App works great. Presentation is great and it supports Face ID on the new iPhone X. The only issue I have is that it is not optimized for the iPhone X yet meaning it doesn’t take up the whole screen. I would like to see that! Thanks for the app!

1 year ago, podtom

Not good

I do love online banking, however with this latest update I can no longer track my debit card along with my husbands. I was told he would need to create his own account to track and that is truly inconvenient. Tried to set up for him and it would not allow. Joint account should allow 1 profile on app to track all debit/credit cards

4 years ago, Pepperknowsall

Is something wrong with the app?

I know all my info but it isn’t working 👀 I can’t even get to the page to change my password.

2 years ago, tenanche

Big Problem for Me

Yes you can track your checks and debits. You can pay your mortgage payment from your checking. BUT you can' t make a credit card payment using the internal transfer. It's very annoying!

1 year ago, Maddiegogo

Great, but need some fixes.

Love having this, but needs some bug fixes. I update it all the time, but the majorly of the time I try to do something on the app, or simply log in, it says to contact customer support and the app won’t work.

4 years ago, Dtflyerfl

Loses connection

Latest version keeps reporting after a minute a or two that I don’t have a network connection when I have already logged in and was using the app. Seems to only happen on WiFi - on cell it works without the error. This is a new issue - didn’t happen with prior version.

1 year ago, saint Acher

Banking at Nicolet

Once you understand how it works It is easy to navigate through.

4 years ago, NatQB

User friendly

The app is functional, I just wish I could look further back into my account history on my phone since that’s where I do all my banking.

4 years ago, JMR111161

Efficient/Easy App

The Nicolet Bank App is very user friendly and efficient. Highly recommended.

4 years ago, OnlinebankingGuru

Face ID doesn’t work

No matter how many times I log into my account and select Face ID in the settings... next time I try to log in, the app says I don’t have Face ID set up yet. Also, activity older than 2 months doesn’t show up. An app like this should show up to a year’s worth of activity. Otherwise, what good is it for someone with a savings account?

4 years ago, Jack77.

A nice tool to have

I would love to be able to see my credit score, when I am using the app. Then it would be a 5 star

1 year ago, xXrandompersonXx

ok when it works

they must have fixed some of the glitches, doesn’t have problems quite as much hence the 2 stars instead of 1. the app really knows when i absolutely need to check my balance and then it doesn’t work. i took a screen shot but don’t see a way to load the pic. but yeah- seriously like clockwork!!! debating switching banks because of the app and other reasons dealing with the bank.

3 years ago, Marigotit

Mobile Check Deposit

This method is best thing since kitty litter ✅

4 years ago, BeachCakes

App Connectivity Issues

App is completely down won’t even open up to the sign on screen. Keeps saying I have not connection... however, I have a connection all my other web based applications work. This app has never worked right horrible!!!

4 years ago, Fr. Michael Thiel

Clunky

It would be faster to drive to a branch than to have to deposit multiple checks with the mobile deposit feature.

4 years ago, HookedOnDinos

Cheryl

Love the Mobile Deposit! So easy and I don’t need to leave home👏🏼

1 year ago, Beavis1029

Can you fix your app

The apps favorite thing to do is forget to my password and since you don’t allow pasting in passwords it’s an absolute pain to re-login

5 years ago, mkk177

They keep blocking me

After every couple months the app stops working and asks for my password as opposed to fingerprint. The password never works again. I’ve had it reset several times only one more time and I find a better institution

1 year ago, Amos1954

Face ID

What’s the point of facial room recognition when the App requires your password on almost every login?

7 months ago, 6453M

Crashing app

Have this app your year but lately it’s been not working.

4 years ago, capt efficiency

Teri Berndt

Is the best!!! Great customer service

1 year ago, mlukee

Cumbersome to use

Cumbersome to use and not very user friendly compared to other bank mobile apps

3 years ago, BillKGB

Won’t let me use face to login

I’ve tried over 10 times to have it save my face profile to login and it never works. For some reason it won’t save that preference.

1 year ago, Cary A G

I like app with one exception

That is it keeps asking me to rate it!

3 years ago, Jamancha

App never even works.

This is the worst app, it doesn’t even ever work. And I don’t have much love for the bank anymore either. Will be moving.

7 months ago, Bottom_g

Decent

Works fine but the UI’s kinda trash

2 years ago, bucik205

Deposits

Now that you have bought and closed our branch how do I deposit a check?

6 years ago, Mariahziz

Terrible

Awful app. Rarely works. Can’t see credit card accounts, can’t do mobile deposits from this app. Basically useless.

2 years ago, OBER5798321

Disappointed

Was great app until required iOS 13 and no longer an use on iPad.

5 years ago, cjrube

New login

Can no longer log in since change of login screen on jan 6 19. Also changed my settings. Cant see instant balance.

7 months ago, Lawdog Ruzz

Fix your App

The slowest App and it keeps crashing. How does a bank of this size have one of the worst banking apps.

3 years ago, Rwarrrrr

Face ID no longer works

For the past week whenever I've tried using Face ID I get an error and it tells me to call support

12 months ago, Asheskay12345

Hate it

You make this more complicated than it needs to be, I miss Charters simplicity

2 years ago, Velia04bonilla

I can’t log in

I can’t log in, the app re starts every time and I Can Not use it at all.

4 years ago, Billiam611

Repeat transfers

I was told that I could set up repeat transfers. The app doesn’t allow me to.

1 year ago, Cd1701😐

Bank somewhere else it save u a heart attack

Go somewhere else’s to bank it will save u a heart attack

6 months ago, dozerdale

Review

The bank is doing a good job!

5 years ago, winterinWI

Change

New format overwhelmed me as my life is crazy busy a new system was not a good surprise.

4 years ago, ljhmuser

Cumbersome

Facial recognition doesn’t work!

9 years ago, MangledRemainz

Boo!

It's a bummer this doesn't work with the iPod Touch 5th Gen. :(

1 year ago, MMMMMMMMMMMMM

Unbelievably bad still!

I can’t believe how little this app has improved over the years. Mobile deposit is marginally better but it’s still extremely fussy. If it arbitrarily doesn’t like the photo of the reverse side of the check it forgets everything and you have to start over. Today’s new layer of awfulness may drive me to change banks. Now, not only do I need a verification code sent to me at login, but it’s sent to me via a PHONE CALL I HAVE TO WAIT 2 MINUTES FOR INSTEAD OF VIA TEXT. This is an absolutely insane choice that makes the app utterly unusable. I’d give this service negative seven stars if I could. Complete garbage.

Description

bankNOW is a free mobile banking app for Nicolet National Bank customers to provide secure 24/7 account access from your mobile device. MANAGE YOUR MONEY • Get real-time account balances. • View your pending and posted transactions. • Search transaction history by keyword, amount, or check number. TRANSFER & PAY • Transfer money between your accounts. • Make an external transfer. • Send money with Zelle®. • Pay bills from your mobile device. • Easily pay a paper bill using camera capture. DEPOSIT CHECKS • Use the camera on your mobile device to deposit checks from anywhere. CONTROL YOUR CARDS • Set when and where your debit and credit cards can be used. • View all the places that store your card information for online or recurring payments. • Add a travel plan to help with fraud detection when traveling. • View Credit Card statements and make payments. CREDIT SCORE • Check your free credit score. • View factors impacting your score like credit usage and credit inquiries. ALERTS • Set real-time alerts of account activity like low balances, deposits received, and more. • Add alerts for security events. • Choose to be notified at a time convenient to you with push notifications, text or email. Nicolet Bank bankNOW is available to all Nicolet Bank online banking customers. If you are a current Nicolet Bank online banking user, use your same Username and Password to log in to bankNOW. If you are not yet enrolled in online banking, tap Enroll Now on bankNOW