I joined NCFCU in May 2018, I switched my accounts from Community Bank because of lack of service. I really like the Morrisville location. The staff is friendly and they have a diverse selection of account. I also thought the 3% interest rate CD was unheard of these days. Overall I love to easy online services and plan to continue banking with them far after I am out of college and no longer in the Morrisville area. They are nice, easy and go above and beyond and as a teller myself, every bank is the same but the service and people make them unique. Thank you NCFCU
I have had NCFCU since my very first loan. They are the only company I will have a credit card with other than intimate outlets that have a card for JUST their store. They are always amazing, helpful, and care. Always quick with responses to any issues banking wise. Loans have such a better interest rate than where I have compared to and they have FREE Checking accounts- and money back for using your debit card. The option was easy for me, and now my fiancé. He loves NCFCU also!
Everything about NorthCountry is great!! The app is great, easy to use and navigate. In addition, all the folks at the E Montpelier branch are fantastic to deal with. In particular Don Fair has been very helpful, responsive and a real problem solver. He has been able to assist me with all my banking needs including loans and refinancing. Thanks again.
I absolutely appreciate how simple, effective and informative this app is. It just simply shows you all the info you need about your accounts and lets you easily make payments to any loans/credit cards you may have.
I don’t know how else to reach out, but I did the most recent update and now I can’t log in to my app. I have it downloaded on both my iphone and iPad and every time I log in it says “application error” or “header invalid”. As someone who checks their account daily, I’d like to be able to log into the app with ease. Can you fix this issue please?? Thank you! (I will update my review once fixed)
Don’t pay for bank accounts get Kassa at North Country and get money back when you spend. I’ve been a member for 30+ years and even though I don’t live in the area this app and online services keep me working with North Country!
This credit union is the best that I’ve ever encountered. They have helped me with every step that I’ve ever taken financially; getting me back on my feet when I was a single parent. Can’t say anything more. They are wonderful.
I have been with North Country Federal Credit Union since 1988. The company and people have never let me down. I have the best relationship with my banking institution and would never leave them. Must be true love.
Wonderful app! I wish I could access more of my credit card features in the app like online. I also wish popmoney worked better in the app (you can’t add in bank information through app to send)
I’m in a different state, just trying to transfer money for gas and the app will NOT let me log in at all, even with the codes they’ve been texting me. Absolutely ridiculous and I will be cancelling my account with them. North country, figure it out because if I can’t get gas and I get trapped in this state its your fault Don’t use this bank or app.
The app basically works fine. Not great, but does the job. I’m super frustrated by the message reminder that keeps popping up just to tell me I have some offer I don’t want. I only need to be reminded about messages if they have some impact on my actual account, and the security of it. Stop selling me NCFCU!
App used to be good, but now has error pages when attempting to load certain features like paying from an external source. If all you need is an overview of your account(s),it’s great, but if you need detailed histories or other features, you’re wasting your time.
When I need the app the most it give me an error saying service is unavailable at this time. Maybe it’s time to go somewhere else that has a working app
I love this app because it makes it extremely easy to view accounts and transfer money. I switched from Merchants to North Country because they have much better customer service and provide easier ways to handle accounts. Before I make a large purchase, I stand aside in the store and check my balances - and make any needed transfers just seconds before making my purchase. Very impressed.
The Mobile deposit is the best feature of the app. The appearance of the account activity really needs to be cleaned up. The description includes so much info that it is difficult to read. I do not think this extra info should be included in online banking, so especially not in mobile banking which should be quick and convenient for on the go. If the description just said the source of the activity, "Panera Bread Store #123" it would be much better. This is how I have experienced mobile account activity viewing with other financial institutions, and I hope NCFCU moves towards this in the near future.
A debit card I can keep close tabs on. The alerts and ease with which you can view your accounts and manage them makes me a much happier client. Not to mention the mobile check deposit ability. A busy life made a bit easier with this app.
No that they have added the button to deposit a check from your phone, this app is perfect to have if you have an account with them. When I'm traveling all across the globe I can transfer money in between accounts of mine, check the balance or make a deposit. The only thing I would change is the listings in your account balance. I get confused what some of it means time to time.
Overall this is a good and useful app. Quick looks at your accounts, transfers are a breeze, etc. I was excited to see the ad on your web page touting the easy check deposit via the camera but was disappointed to find the this was only on the iPhone. Why not have this for the iPad?
Everything about this bank is great, the app, the customer service, the late Saturday hours in Colchester, being able to make deposits at other falcon network banks. The ap is very user friendly and makes it easy for anyone to master quickly.
I've just got started with this app. The instructions are very clear and easy to follow. However, I will only use this when I cannot get to the bank and have just a few checks to deposit. Normally I have multiple checks to deposit and find it is easier just to tally them all and go to the bank.
Exactly what I hoped it would be. No fluff - just a very easy way to access my checking, savings and loan accounts. Account transfer, bill pay, etc are all there and very easy to use.
The app lets me deposit checks the minute I get them. Normally I'd carry around checks for a while because I wouldn't be able to get to the branch. Plus the other functions are at your fingertips- literally. Love the app
I've been a member of NCFCU for nearly 10 years and can't imagine taking my banking needs anyplace else! The staff is always kind & helpful and they offer a wide range of services and financial options!
If you could only use the pay bills in a way to show your current checking balance, and total bill bay amount and what your balance would be minus your bill payments amounts. If you could do that then I would give it 5 stars! Other than that Great App! :)
Now that mobile check deposits have been implemented, I have absolutely everything I need in a banking app. Thanks guys, it's working great and I'm extremely happy.
So much help to be able to transfer money and see my balances whenever I need! I'm not always near a computer, but my phones always with. Couldn't ask for more!
I can't begin to say how much I love this app!! Being a truckers wife, landlord, working mother of 3, and full time college student who has the time to go to the bank! Not me! Total life saver & NCFCU online banking is the BEST!
I check my account balances all of the time and this is exactly what I needed! You can do all of the banking basics that you can from the main website! I am sooo excited!
NorthCountry Federal Credit Union’s Mobile App makes it easy for you to bank on the go. Do your banking right from your iPhone and iPad! You can manage your accounts, pay bills, find ATMs and more! Bank with confidence - NorthCountry’s Mobile App allows you to manage accounts from your mobile device...anytime, anywhere. Now it’s easy to do banking 24/7, right from your iPhone and iPad. It’s fast, secure and free. With NorthCountry Mobile, you can: • Check available balances & transaction history • Deposit checks directly from your iPhone or iPad • Pay bills and credit cards • Transfer money between NorthCountry accounts • Find the nearest NorthCountry branches and ATMs • Send us a message To use NorthCountry Mobile, you must be a NorthCountry Federal Credit Union member and enrolled in our online banking service. To sign up, visit www.northcountry.org. To learn how we protect your privacy, please visit http://www.northcountry.org/home/about
