I have some suggestions- with multi night livestreams, it’s unclear if you’re buying one show or multiple nights. I would change the menus to make it clearer. Like for Dead and Company it literally says 4-night pass on the bottom of the ticket page and then it turns out to be one night. Also there are discrepancies between the promotional subscriber rates you are offered when logging in on different devices, and in certain cases depending on which page you open on the site. For example last month I purchased a Billy strings show that was being sold for 2 different prices depending on which way you navigated to it on the Nugs site. It would be really nice if you could improve this. Same thing when you buy a show on one device but try to watch it on another device, it will only show that you already bought the show if you navigate to it through a certain path.
The content on nugs is stellar. The app itself is not what it should be. They know of the problems but do not much care. It makes it really hard to support the bands you love when there are near constant issues. Nugs support is the absolute WORST part of the entire experience. They just don’t care. They have a crappy attitude, I suspect it’s because the support person is in WAY over her head. She is clueless , so its always the users issue, not Nugs. They will turn it back on you every single time with lines like “no one else is reporting this issue so it must be something that YOU are doing”. It isn’t you. It’s Nugs. I have emailed all of the bands I love and support on Nugs and encouraged all of them (I’ve purchased at least 200 nugs shows, that’s right PURCHASED) to also put their shows up on Bandcamp. Because you know what’s never failed on me??? That’s right, Bandcamp. It’s unfortunate, I love to support the bands I follow by purchasing their shows. Nugs is making it harder to do that, when what they SHOULD be doing is making their app work better for both the customer and the bands. They just don’t care enough to put their arrogant pride and ego aside and hire someone with the knowledge to fix the problems. Come on nugs, be better!!!!
nugs net is the gold standard for fans of Jam Bands and more. We are so fortunate to have such a quality service run by lovers of music and not some corporate conglomerate. The ability to stream live music into your living room or headphones is something not to be taken for granted. There was a day when we had to wait months and use snail mail to trade tapes of varying quality. Now we can open an app minutes before showtime and have HD sound quality. Connect nugs net to a high quality home stereo and you can have near concert quality or better music in your own home. An AppleTV and nugs net app is an easy way to get music to a home audio system. Or using DACs such as Audioquest offers for you phone to a home stereo / theater system. Nugs net provides high quality music in an excellent and highly functional app. And with ticket prices pushing 75 and 100 dollars these days and the costs of touring, well , nugs net becomes more and more attractive to me. A big thanks to all the audio , network , computer and API techs that make this happen. "Without love and dream it will never come true." Well, that dream is here and it is the fruit from the fine folks at nugs net.
Nugs offers an amazing catalog of music. The app itself however might be the worst application, in terms of functionality I have ever used. It simply does not work. It cannot stream over cellular data unless I do a series of random things to make it function and it’s still a game of chance. Finally get it to stream and get a phone call? Good luck getting it to stream again. Want to plug in your charger? It’ll have the same effect. I’ve reached out to support and gotten nothing in return other than to reinstall it. Everyone I know has the same issues or a totally different set of them all together. The music is worth the money and subscription even with all of this frustration. I’ve had different phones and experience the same issues across devices and IOS updates. I have never ever reviewed an app but this thing is such a hot mess I had to. If you’re into live music, get it but understand you’ll be in for a lot of suffering just trying to get the thing to function.
I love the app—subscribed and download in HD! If you have solid home internet speed (and of course you do, right!?), use the “make available offline” feature before you head out. Checking latest shows is big part of my road trip checklist! Even cancelled Sirius as I love to listen to recent live shows while driving. Agree with other reviews that a last played or resume playlist feature would be nice, but I’d absolutely love to see Apple CarPlay functionality. Literally the only time I have to pick up my phone in the car is to restart Nugs! Thanks again to the development team and especially the artists for making their music so accessible!
Love the selection of music but app is missing some important features. It is missing the ability to pause and skip tracks using headphones controls like other music listening apps. Also, there needs to be a listening history feature. I have no way of knowing whether I have already listened to a show or not. Finally, I wish there was a way to drag and drop the order of the songs in my lists. Update: love that you added headphone controls. Still wish there was a listening history so I knew whether I had downloaded a show already. Also, very important, there needs to be an option to download over WiFi only. This app has caused me to use all my data when downloading over WiFi failed and used my data plan. No bueno!!!!
I have been enjoying nugs' offerings since the early days of their free Bonnaroo streams, and the catalog with the subscription these days just keeps growing. It's so much fun to listen to every new show release while a band is on tour and get a really good feel for their evolving sound and then cut over to Headhunters or some other amazing studio album in the catalog. All Grateful Dead studio and live albums? Yep. A bunch of decades of live soundboards of bands I don't even listen to? Got that too if I ever want to check those bands out. Videos and the occasional free-to-subscriber livestreams available, too. I dug it then and dig it even more now with the app.
Where to start. Amazing variety of bands with at least some live tracks plus. A great way to keep up with multiple different bands current live performances as soon as a couple hours as a couple hours after the show (in the case of UM and tDB). Has revived my love for a ton of bands and turned me onto so much awesome new music. I went with the annual price so $50/year. I’ve spent twice that on smokes this week. High quality soundboard audio direct from the band. Doesn’t get better than that! Bugs had been the best source for live music for two plus decades and still going strong!
App won’t even open anymore…….A couple issues…… 1.) it says 15% off for subscribers but I’ve paid for 4 streams so far and never received a discount….. 2.) why can’t you mirror your phone to a tv??? So I pay for a stream and can only watch it in my phone?? If I try to mirror to my tv it goes black…. You don’t make an app for the PlayStation so if I want to watch and listen I can only do it on my phone which is ridiculous. 3.) tonight’s dead and co stream now says it’s ten dollars more than all the others I’ve purchased????? What’s the deal with that? 4.) downloading shows for offline playback….. the app won’t load anything if I’m not online, says not connected to the internet and nothing works, kind of defeats the purpose of downloading then am I right??
Successfully streamed many Nugs videos from IPhone directly to non-Apple TV projector, and at other times to a non-Apple TV, via HDMI cable and adapter Airplay docking. Now that no longer works. I must use this method due to unavailability of internet service other than through IPhone, and it doesn’t deplete my hotspot data limit. Nugs customer service tells me other customers have recently reported problems with HDMI connected viewing. They also tell me, even though I was able to stream Nugs videos this way many times before, and even though this method works flawlessly with all other video streaming services, Nugs has never supported Airplay to non-Apple TV devices. Even though I lost access to videos I paid for, I will resume subscription if and when Nugs supports video streaming via hardwired Airplay dock to non-Apple TV devices.
I can’t express how much I love this app! If you love live music, especially jambands, it can’t be beat. This is the only music app I listen to if I’m solo, unfortunately my wife doesn’t dig the same music I do. But I can’t express how awesome it is to see a show (or miss a show), and then be able to listen to it the next day. Some shows may take a bit longer to be available, but it is well worth the wait. Plus the catalog of older shows is magnificent! Love love love the app!
This app is by far the most wonky, works when it feels like it, finicky music streaming app I have ever used. It can go from playing music fine to not working for days in a matter of seconds. Anytime I hit the skip button the app acts like I don’t have an account and no playlist are available. Close the app and reopen it and still acts like I have no account. Open up the app the next day and everything works until you search for a new song or hit the skip button then back to the you have no play list made yet message. Seriously for the price I paid for the hi fi subscription there should be zero issues with the app but the app is plagued with bugs. Desktop app works great on my PC but they need to do something with this mobile app
- Streaming is painfully slow at times even with stable internet connection - Playback controls are uncoordinated and cause occasional disruptions in play even when entire song has loaded - Playlist creation functions are painfully slow. Adding one song to a playlist displays a “1 Song Added to Playlist” notification that prohibits the user from using any controls until the notification disappears after an amount of time that makes playlist creation and curation a tedious and unenjoyable process. - INCREASE ACCOUNT OPTIONS TO ALLOW FAMILY PLANS/MULTIPLE USER PROFILES THAT CAN STREAM AND PERSONALIZE INDEPENDENTLY - Saving and downloading content is redundant since the app will not open and operate unless connected to internet
It is incredibly complicated to navigate this app. From simply finding the option to purchase a live stream, to figuring out what you are actually purchasing, it seems to be a cryptical puzzle. Want to purchase multiple events / series? Good luck with that puzzle. Choose a single event, then the option appears. You would think simply searching the artist you wish to live stream would provide the option, but no. Choose “watch” at the bottom to access that puzzle. Logging in, subscribing, viewing your account info…all puzzling. It is almost like they are challenging you to give them money. I love the service and the concept is ingenious, but the user interface is just awful.
Need to use this app because for some reason nugs doesn’t work on Samsung TVs if you try to stream it through the Internet. I use the app with an adapter to an HDMI plug that will go to my TV. It usually works but occasionally gets wonky after an hour or so and will freeze. I have to disconnect and reconnect for it to get back into working. I also have issues between sets waiting for the music to start again where the app just keeps playing background music when actually, the show is started again. Only find out when I think it’s been too long, so I restart the app only to find out it’s in the middle of the music.
Love the content of the nugs app. They are unmatched in providing the quantity and variety of live music and it is updated regularly. However, the app constantly crashes, losing your place in the show or song you were listening to. Everyone that uses the app knows what I’m talking about. Every time you lock your phone and use another app, nugs crashed, forcing you to reboot and go find your place again. With the amount of content on the app, this is an incredible inconvenience and seems to be getting worse with every IOS update. Before you spend the money on the monthly subscription service, please consider this glitch and it’s impact to your listening experience.
Love the app and use it a whole bunch. The playlist just continues to grow. Just needs some bug fixes. I use a iphone 7 and the slide up controls as well as when i pick up the phone are activated, they rarely pop up. It’ll sometimes just turn off my app and open apple music instead. This is frustrating when when at work double tapping my airbuds to pause music and then something else will start playing. Functionality on iphone just needs to be better. It will crash or get wonky forcing me to restart it and scrolling through trying to find where i left off at.
Update: they did give me a refund. I changed from 1 Star, to 3. I ordered this to listen to one show and it wouldn’t let me listen to it. So it was kind of pointless. The app doesn’t have the music you’re looking for, unless it’s over 30+ days old. You can listen on the website in your browser, but it logs you out every time you close it. It doesn’t save your recent listens anywhere convenient and you have to painstakingly search and “trick” the app into finding the content you want. Just make your app work and clearly state what “premium” content is and tell us that we won’t be able to listen to it.
First, I use this app all the F'ing time... Great catalog. I also subscribe to Live Phish. So am a bit beholden to nugs... But for the life of me, why does it always forget what I am listening too? Scenario: I'm driving and listening to a Panic or Goose show... I'm streaming. It's half way through the 3rd song of the first set. I get home. I go inside my house. The next morning I get back to my car - and not only does it not remember where I was in that 3rd song, but it takes me back to the home screen and it doesn't even remember what show or even band I was listening to. Very, very annoying. A little better experience if it was a show I had downloaded... But still super annoying
It is so important that listeners have access to dynamic historic live music… after experiencing Dead & Co at Citi-Field, my life has positively and constructively changed forever. The precious gift is that I can go to Nug’s and experience that all over again. I was born a drummer, and having the ability to play to the music, is awe-inspiring and enlightening. Guess what I’m doing now, while I’m throwing in a load of wash, to be hung up outside in the fresh air on my clothesline (nature’s free solar dryer)? Drumming to Althea! Thanks a million Nug’s!
This app has come a long way. It used to be really buggy, with a lot of different issues. Now it runs smooth all day long. I can’t even remember the last time I had any problems at all with this app. The music selection is amazing, at least as far as I’m concerned. All of my favorite bands upload just about every one of their shows to Nugs. I listen to this app for literally hours every day. Highly recommended.
I’ve had this app for over two years now, and they’re yet to iron out any of the major glitches. The app will freeze up and self-exit very frequently, as well as being non-responsive. It also buffers and takes a significant amount of time and service to stream. For nearly $20 bucks a month, you’d think this Sands guy could pay an app developer to help him out. Save your money.
The music is great but the operating of the app is really poor. The whole thing is clunky and impossible to use at times. “Offline” downloads often require a connection still which makes the feature absolutely useless. Streaming to a tv is next to impossible and with the most recent Dead and Co streams going terrible I know better than to ever purchase any shows on this platform. The company only offers the same canned response to each issue and has refused to refund people $ when a stream messes up that they pay for. Customer service is somehow the one thing this company does worse than streaming music you want to hear.
I love the access to so much live music. It’s my primary source for listening to music. However, the functionality is very basic. The app takes too long to load, especially on cellular or if there’s no service at all. I always download my music for this eventuality but every time I go through this protocol of “no service, blah blah”. Just load to my downloads then. Sheesh. It would also be nice to be able to auto download shows. Make it customizable to the artist. And what about offering a widget for Lock Screen access!
The way you create playlists in this app is a bit broken, it won’t list an entire show as an album instead it will list every single song instead, after about 5 shows In a playlist it’s going to be very annoying scrolling through all of them and trying to find your show, you also cannot edit the order. Also they need a bigger collection of phish and Grateful Dead. On top of it all they need more artists, not the biggest range of selection
The music is Great!! No complaints there. New shows are added every day and the sound quality is great! Two major problems I have with the app though (and why I probably won’t renew, unless corrected): 1) the app refreshes itself anytime I make a phone call, or watch a video on another app, and I lose where I was. 2) The app needs to keep track of what shows I’ve listened to. There are over 15,000 shows, and I listen to many a day. It would be nice to know what I’ve already listened to, and when. You fix those two issues and it’s a five star app all day long!!
The latest version of this app does not support listening by any means other than having the nugs app in the foreground with the screen of your phone on. As soon as your screen turns off, pause. As soon as you try to use another app while listening to a song, pause. I tried contacting Support, but nugs does not seem to offer customer support. Pretty disappointing.
It is behind a subscription wall. Yes you can do seven days free with that hold placed on your account. The app itself seems very nicely designed. The musician options seem to be mostly classic rock artists. I got some nice headphones and their app said I could experience 360 reality audio on this app. So I came here. Went to play some sample videos or songs, and every single thing was locked behind the subscription. It would make sense to have some options so that we can test it out before signing up, and before subscribing.
Already a great catalog of audio shows but the exclusive subscriber video concerts have been amazing to watch since the pandemic started. This app is worth every penny and keeps getting better and better. If I had any suggestions one would be to let us know when you are going to remove a show. Other than that keep up the great work, and coverage of shows.
Just got an update that let me know that some kind of 360 immersive experience is available. That sounds great. What would be better would be to fix the bug that loses your place in your music after leaving the app for a few minutes. Another update that users would love would be making it easy to save 5 or so favorite bands and easily access them. I’ve followed instructions about signing out, deleting the app and re-downloading it to solve the problem of losing the current playing spot but that didn’t work.
Did a 5 year old make this app? Cause it's as fussy as one...
Of all the streaming apps I've ever used, this is the buggiest, slowest, and most frustrating. Full LTE reception, Wi-Fi, doesn't matter. This app is junk when it comes to it's performance. It's even giving me problems trying to download concerts so I can listen to them offline. Conceptually, I love the idea. This app needs some serious work. I just hope nobody is spending the monthly fee for their premium service.
I love what I can access in Nugs. It’s the only monthly subscription I’m not willing to give up. I’m a big Billy Strings fan, so having access to audio from every single show is amazing. There are app glitches sometimes and I hate that purchased shows disappear in 48hrs, which is the reason for 4 stars. But I can still appreciate what this website and the app do offer. I use it all day, most days.
Even when I listen to my downloaded albums, it says if they aren’t even downloaded to my phone… It’s still uses my data like they never even downloaded. i’m on a fixed data rate. I can’t afford to be at 0% for the next two weeks. I only listen to shows from my offline listening/ downloaded show. I had 40% data left yesterday I have zero left today. every single show I listened to was something I had downloaded to my device
I purchased the $250 service on the apple store. But I am unable to access the shows on any of my devices. Nugs tells me I need to talk to Apple and Apple says nugs has to deal with it. Terrible. Edit: issue solved. Nugs help were able to resolve the issue. The subscription had got mapped to a different email id and nugs help figured out. Many thanks. Updated rating to 5* from 1*. I’ve since renewed directly with nugs. Working seamlessly.
I love the content, the video feeds, and the organization of commercially available live performances by date. But the app needs some improvement including: 1) There is a digital skip between tracks and since most of the music on here is jam bands I’m getting that throughout a show 2) I want an easy to access view of my favorites. They seem to just influence what get show, but I want to see when one of my favorites has new content. 3) Less clicks to get to the “see all”. Usually I want to be able to scroll through the list instead of overthinking recommendations (see favorites comment above) 4) Downloaded content will only play when on line. What’s the point? I wanted it for the airplane 5) the backwards skip takes you to the beginning of the previous song, not the current track
Great content! Embarrassingly bad app. Extremely slow, loses your place during shows (still), it’s a struggle to download shows for offline access and then a gamble whether they will actually be available to listen later. It is truly pathetic. Very disappointed to be cancelling my subscription over these issues as the content library is extensive and updated regularly but after researching and finding complaints about these same problems dating 3-5 years back, it’s clear that nugs either does not care or doesn’t have the resources to bring their application up to speed.
If you like the bands in the app, it's an easy decision to get a subscription. The audio quality is great, there are new shows added regularly, and they have even been expanding the collection of artists. I've found several new bands that I really enjoy thanks to the app. And don't forget the expanded video offerings, which are awesome on my Apple TV. All together, Nugs is my go-to live music source.
Nugs is last in line to get with the times. Sure. It’s great to be able to listen to shows but their streaming service is antiquated. What’s extra fun is when you can’t stream it through your television because Nugs wants you to have an app but it’s not available on anything but Google and iPhone. Did I mention that they like to forget to bill you for 6 months and then decide that they are just going to charge you for it anyway and hit you with the charge once a week until it’s paid off? Cuz, ya know, that’s the consumers fault. Be better, Nugs.
I don’t even know where to begin. This app makes me so happy. I haven’t listened to any other platform since I got nugs. So many live shows from my favorite bands and my 11 year old gets to have access to a unique music library that a lot of kids don’t have. Very grateful for that and I Couldn’t ask for much else! Makes my heart full. Will definitely be spreading the word.
It seems this app does not want to work properly. Every time I use this app, it skips songs and always crashes. I really want this service to work so I will not feel ripped off paying the HiFi price monthly but always seem to be let down whenever I get my hopes up. I hope this is able to be rectified...a complete disappointment, especially when paying $26 a month!!!!
Every time I sign in and come back the bugs app makes me sign on again and over and over , also I ordered a stream concert and then I lost my Visa card and the nugs people canceled my whole account and then the whole nugs app erased my stash of this concert I paid good money for , I immediately resigned back with my new Visa card and never got my expensive concert put back much less had any real human response to my many emails and I still pay every month but for what ? One day I hope you can use real people with a real customer service phone number so we customers can get proper service
Still very buggy. App doesn’t show the right song playing when you are playing in the background. Start on a song and go back to the 3 songs later and it shows the first song playing when it isn’t any more. When you click on the song actually playing it restarts that song. Also, not well integrated with iOS. Stops for no reason, volume control doesn’t work half the time. Really annoying. i8 with latest updates. iPhone is not the issue.
Seriously awesome app if you don’t open anything else while you’re using it. If you open any other app then go back to nugs you’ll lose your spot in the show you’re listening to or if you close it on accident you can’t just reopen it and get back to exactly where you left off, as EVERY other app allows you to. I know it’s a first world problem but Jesus Christ. I pay $26 a month. I want more.
Nugs app update is great but where can I search an artist’s shows by year now?!? Used to be the second thing you’d see on a profile but now it’s just gone. So if I want to find a Dead show from 1973, I either have to search the exact date or scroll through everything in reverse chronological order?
I like this app but sometimes it takes a while for the music to load. I’ve checked if it has to do with my cell service and there are times it doesn’t. It would also be cool if it was compatible with ApplePlay for driving and not having to look down to change the show or artist.
This app is a must for anyone who loves live/jam band/improvisational music. Sure, there’s other apps that you can use to get shows from but do you really want to listen to some guy talking about his work in the background? Or the ‘woo’ person wooing throughout the whole set? Nugs gives us solid soundboards that take us to the show without the extraneous b.s. Well done Nugs!
Gave this a try because offered this 360 surround type sound. It was fine. Wasn’t easy to see which songs/ albums supported that feature. UI could be improved…. Also was sad to not find any artists I follow, if you’re a certain demographic, then you’ll love the options to choose from. As o tested my new headphones I wanted to quickly look up genres to get a feel for the feature, nope. Can’t do that either. Deleted app after a day. Don’t have time for this. Give it a try!
This app is blowing my noggin into smithereens Cannot wait to see what this app is like in a year. So much amazing content being added. I got to listen to the shows that Ive be been to and that was tight but all of the other shows are epic too. I really hope this app goes somewhere. I know you’ve got the right people on your side… :)
I’ve had this app for years, it’s my go to if I want to listen or watch videos for my favorite bands. Subscribing for the annual subscription give me access both at home and on the go to music and videos from multiple devices, computer and smart phone! I highly recommend this app!!
A few things I’m not impressed with, is first you can’t make an offline playlist with music that you already purchased. The second things is that on their actual website the music that you purchased has a time limit if you decide to download to a real computer. Other then those things the site and app is pretty good as long as your near WiFi or don’t care about your data.
nugs.net is the only streaming service dedicated to live music, with official soundboard audio, full concert videos, and exclusive concert livestreams from iconic and up-and-coming artists. Stream today's shows and discover archival concerts from decades past. Start your 7-day free trial now to get unlimited and on-demand access to our ever-growing catalog of high-quality concert audio and video. EXPERIENCE THE BEST OF LIVE MUSIC - New shows added daily, from current tours to classic archives - Unlimited and ad-free streaming - Premium soundboard quality with hi-res streaming - Full concert videos available on-demand - Get personalized show recommendations based on your listening history - Create and share playlists of your favorite songs - Save your favorite shows and playlists for offline streaming - Get free access to 24/7 radio and video streams, as well as weekly featured shows - Paid subscribers get access to exclusive livestreams and contests, as well as 15% off on pay-per-view livestreams, downloads, and CDs - Streaming is available through the app, your computer, Sonos, BluOS, Apple CarPlay and AppleTV - Optional HiFi upgrade to unlock lossless streaming, MQA, and 360 Reality Audio FEATURED ARTISTS INCLUDE Dead & Company - Metallica - Phish - Billy Strings - Pearl Jam - Goose - Bruce Springsteen - The Allman Brothers Band - Jack White - Wilco - My Morning Jacket - Jerry Garcia - Jimmy Buffett - Jason Isbell and the 400 Unit - Pixies - Widespread Panic - Sonic Youth - The String Cheese Incident - Tyler Childers - The Disco Biscuits - Umphrey’s McGee - Gov’t Mule - Greensky Bluegrass - Dave Matthews Band - Ziggy Marley - and many more! nugs.net was founded and is staffed by live-music fanatics and features a huge library of professionally-recorded, licensed live concerts from iconic artists and today’s touring acts. Our mission is simple: to spread the joy of live music. nugs.net Subscription Payment and Auto-Renewal Terms nugs.net offers auto-renewing monthly and annual subscriptions to stream music from the nugs.net catalog. Two subscription types are available, each with two tiers: monthly (30 days) and annual (365 days). All subscriptions auto-renew. A nugs.net monthly subscription is $12.99 per month and the yearly subscription is $129.99 per year. A nugs.net HiFi monthly subscription is $24.99 per month and the yearly subscription is $249.99 per year. All plans begin with a 7 Day free trial. Payment will be charged to the iTunes Account at the end of your trial period if applicable, otherwise at the time of your purchase. Subscriptions automatically renew unless auto-renew is turned off at least 24-hours before the end of the current period. Accounts will be charged for renewal within 24-hours prior to the end of the current period. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the users Account Settings after purchase. Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication. nugs.net Terms of Use at http://nugs.net/terms.aspx nugs.net Privacy Policy at http://nugs.net/privacy.aspx
