Great to work with. My only complaints are that they want collateral on every note! I have a 723 credit score. I know others who have gotten unsecured loans with a lower score. Also, I recently paid off a loan in order to buy a home. I cannot get proof from them! Statements are not available (it says there is a problem with the site) on the app and my messages to the branch have gone unanswered. They will not answer the phone at the branch office.

1 year ago, spyjoy

Great app, very good company

App is 5 stars. Which is the point of the review. I’d like to say a little about the company too. Interest rates are EXTREMELY high, but they went out on a risk for me with my bad credit so I can understand why. I paid back my loan quickly to avoid so much extra interest and it really helped my credit score. They’re always up front and honest and I appreciate the exact right amount of assertiveness from them. Would definitely use them again. I do caution that type of loan/bank is best for you if you have the means to pay off debt quickly but you’re just in a crunch atm. I would not recommend for someone struggling to pay bills because between the interest rates and the long terms (can be a plus too for some) and the fees, you might get in deeper.

3 months ago, Day jump

Wouldn’t trust the numbers at all.

It’s very disheartening. When you have your credit report ran get a hard inquiry and they give you a loan amount with interest rates of what it will cost and you accept it. That should be the final loan but that’s not how OneMain financial operates. Actually, they will turn around and change everything after you’ve already excepted a loan like they did to me my loan was for $3000 and my interest was only going to be $450 by the time they ran my credit got all of my personal information and linked to my bank last minute they tell me that what was going to cost me $3400 was now going to cost $7500 now explain that to me you can’t and when I called them out about it, the guy tried to say oh well that was for an auto loan. This is a personal loan and I said no I had the screenshots. I know what I did. I’m not stupid I was not applying for an auto loan I was applying for and I got approved for and I got a rate for a personal loan so they fish.

3 years ago, Will0861

Almost Pointless

The app basically allows you make a payment. You can not update bank info. You have to call in. You can not get a final payoff amount. You have to call in. Nearly anything you would want to do regarding a loan with these clowns requires a call to their office. Which almost totally negates the purpose of an app, or the internet for that matter. The company is extremely frustrating to deal with. I tried to call in to make a final payment on my wife’s account and they refused to cooperate. Mind you our bank account is in both of our names, and the payment would have been the final one. Clearly this wasn’t fraud. But they still refused to take the payment. It wasn’t until the balance was down to 3 cents that they finally allowed me to pay. Mind you, they won’t give a payoff amount online, they require you to call in. When you call in, they have little interest in helping.

5 months ago, jaqua14

Used to be good

The app used to have features that allowed you to see your payoff amount. Why was this removed? Your loan agreement is not attached , so you cannot refer back to that for anything. This app should focus more on the customers needs rather than filling it with tips and tricks for financials. Anything I need to do I have to call, and that’s a hassle in itself at times. I’ve called , emailed , etc about getting my loan agreement sent to me and nothing has been sent. It’s frustrating that this app only shows a balance and your payments, but doesn’t provide you with anything else about your account . You should be able to access all of your information considering it is a loan you are paying. Any other app I have for Car loan etc etc gives you this type of access.

4 years ago, Brett Romisch

Excellent product

If you are looking for a simple and easy way to manage your loans, look no further than this app! I love how it is user-friendly and easy to navigate, I love how it looks clean and runs perfectly, and I love how it opens my OneMain Financial account, and places all my financial and loan information right at my fingertips. I also enjoy both the credit score and rewards features, as they let me see my credit score and rewards grow. I will say it again, if you are looking for a simple and easy way to track your payments, manage your statements, and take care of all your other financial responsibilities, this app is perfect for all that and more.

2 years ago, Fahima@512591

Poor customer service

I applied for a personal loan and had a terrible experience. They asked for the same document again and again. Even I upload, they don’t find it. From the beginning of application, no agent contacted with me spontaneously. Every time I have to call to know about the status or what else I need to submit. Even I call, they keep hanging me on the phone after receiving the call. Sometimes they promised that they will callback within 15 minutes and never callback. At one point I expressed my anger about this disturbing service and they immediately cancel my application without reviewing properly. Not recommending onemain. There are so many good other options in the financial market.

1 week ago, Mr. Sir Doctor

Payment Method Disappeared

The app itself is actually pretty clean and straightforward. I like it honestly, but when I went to make my payment this time (after having payed the same way for years) the option is just gone and it prompts me to add a new payment method. Not sure what the deal is there but my payment is due and my bank is gone. So I now have a late fee that isn't my fault. EDIT: I appreciate how quickly the devs answered, and to reiterate I like the app, and I will adjust my rating as soon as my issue is fixed! Thanks team

6 days ago, howinthehell

Accessibility of financial services easy, reliable and quick

I truly appreciate having the opportunity to access my account with you via the mobile-app on my devices and to connect to your network as well as the website you have provided. It is very helpful, useful and easy to use for my personal needs!! I can easily login and get my account information so I can make additional payments and to see what my balance is, or if I were to pay it off in full at any given time. Thank you for your support and services!! ONEMAIN Financial is an excellent company that provides financial services and is highly recommended!

10 months ago, RMissyB

The hard part’s getting in. Other then that it’s work great.

The hardest part getting in it glitches when you try to put your password in but at you renter it agin it works. For some reason fights face up lock. But other then that it’s a great app. Easy to pay my bill and see how many payments I’ve made and so on. It has a lot of other features to but I haven’t had time to look at them.

6 months ago, ADamCO28

Quickly becoming my preferred lender

From day one, speaking to the members of the personal loan department of my local OMF branch who were friendly, understanding, and refreshingly up front in my opinion. App and online account login is a snap, 2-factor easy to set up, and again, aside from decent rates etc, great customer service which is LACKING almost everywhere else. People seem genuinely happy to work here.

3 years ago, J_Pearl

No payment review

The only gripe I have is, before you hit the submit button you don’t get a review page to let you check for errors. I made a mistake because of a decimal point and accidentally sent $2000 instead of $200. They were kind enough to waive the fee but it cause a nightmare for me at the bank. Make sure you double check the decimal placement because once you hit Submit it’s done.

3 years ago, DarkaLarka

Terrible app. Useless, so don’t bother!

I wanted to know my pay off amount. This was requestable before via the app as I have done it before. Where did it go? Why remove it? Ridiculous. Your app is failing miserably in appeasing it’s customers when the app is literally just something that takes up space on our phones and lets us make a basic payment. I thought that I just needed to update the app, so I did- and now, I can’t even login! It just keeps saying there was an error and they’ll “fix it immediately” i have tried waiting and then trying again, I have disconnected from my WIFI, I have turned my phone off and restarted it. Still won’t let me sign in! I should not have to call just to know how much I still owe on my loan! This should be readily available information to the customer!! Fix your app! Add the request payoff amount button back! Why get rid of it in the first place?

1 year ago, Lands1992

Easy to use but frustrating

The app is easy to use and has a good look. Easy to see posted payments BUT it will not update amount due. I paid total due with 3 payments and it didn’t update. I am now on to paying my next payment due and it still shows the first payment due total. I know that it is still the first payment total because the first payment amount is considerably higher than the normal monthly payments.

4 years ago, Viper0580

Not remembering login information

This app is not remembering login information. I have the sliders turned on to remember my login information and it is not. Also this app should have the option to use FaceID and automatically log you in to your account once it is set up. Please update this app. I have deleted this app and reinstalled it also I have had to factory reset my phone a few time and set it up as new because of other issues and still this app does not remember login information or log you in automatically.

11 months ago, tammidoo

Easy, caring, love it

They applied me for a loan when I was having a very hard time and worked with me through the Covid. I really love how these people care and how friendly it professional they were throughout the process and I was able to make my payments improve my credit and pay off this loan on time

1 year ago, Slday1974

A god send for someone like me

I have used OMF several times in the past few years, I am grateful for this company, I am a small business owner and my credit is mediocre so for me this company is a god send. The Port Orange, Florida agency is where I have conducted all of my business and I couldn’t be more happy with this group of compassionate and helpful people.

4 weeks ago, Brian6269

One Main App

The company itself seems to be top notch. The app could be a bit more user friendly and up to date when applying for a loan. If you do not have a working scanner or printer uploading the required documents is impossible. I am an iPhone/iPad user and I can get the required documents from my employer’s website and save them to my phone but there is no way to upload them to One Main. You either have to scan or take a picture.

9 months ago, stringa007

Excellent way to manage your account

App that is super easy to manage your account. Adding a debit card feature to add or delete debit cards would be great! Currently you are routed to the website and have to close the app and go back in for the add or delete of the card. Aside from that, excellent app

9 months ago, The_Divemaster

Confused

I’ve been making overpayments since the first day. Online the account says I’m paid up until March 2023, but the app says next payment was due in January. I Made an additional payment anyway, but the app is not in sync with the online, and even when I made early payments online it gave a warning the payment was late when it was not. I prefer to pay down loans ASAP, due to the bankruptcy last year I can’t just pay in full and must submit monthly payments to build back a credit score. I very much appreciate your loan and support through this very difficult time in my life, but I’m still confused.

2 years ago, zoelialebron

Meaningless

The purpose of having access to an app is to have the ability to make changes or modifications without having to call the customer service line. This app is meaningless, almost every link says “the fastest way is to call” and it displays the number. The one link that provides you an email to contact customer service states they will cal you back in about two days. Totally defeat the purpose of emailing, to begin with. I can see my balance on my statement, no need for an app that barely does that.

1 year ago, Jan Rustman

Love convenience

The OMF app allows me to see all my acct information in one place instantly, I can make my payments and I can also make sure my acct information is accurate and immediately act on it if I need to make changes. I love the convenience of having all this right at my fingertips.

1 year ago, GienaRoselee

One Main payment is probably one of the easiest and most dependable apps for payment solutions

Easy to function, straight to the point. Best and easiest way to pay. Thank you kindly to Onemain one of the best payment options available today. Respectfully, Giena RoseLee Rushing

3 years ago, CC&JM

Cuts off due date and boring

I guess your app makes it easy to submit a payment if you are already set up with you bank account information on the app. It is fast. But don’t expect to be able to read anything in full like your due date. It is partially there. I can see the month but not the day. I think is not very nice appearing. It’s boring that way but it is a payment app so I wouldn’t think colorful would be a concern for the makers of the app. Thank you

11 months ago, ShaunaP78

Great company. Amazing staff

Highly recommend this company. Had some serious financial issue recently due to a job loss and being effected by inflation. They’ve always tried to help and always extremely understanding. Would recommend OMF and all their staff!!

8 months ago, Woodchuck Huck

Great People, Great App

My experience with One Main, it’s people, their website and the app, are all positive. They have been there for me when I needed their help, and have always been kind and courteous. I really enjoy doing business with them.

8 months ago, im2fas4ya

Nice App

The app is simple & gets to the point. I can just pay my bill in 3 clicks & I’m done or - if I choose to - I can review information about my loan, get credit information, etc. It has been an easy app to use for me. Thank You

8 months ago, rudaman34

App layout

The app is simple with only a few tabs to go through and it’s simple enough to see everything you may need the app may not make full sense at first but it’s easy to get a hang of

10 months ago, mjanutcase

Title Loan

The longer I am on this title, which is at a very high interest rate, that the amount I pay a month on this day, every month, is my cut off day to breathe. At $500 a month, my plan is to sell everything that I can and rid this loan. I’m sorry for taking this at this rate, but I wonder if you sleep better taking money from people with bad credit,,, just because you have the cash to lend???

6 months ago, Crashberge

Convenient but don’t make a mistake.

While this is super convenient, if you have to cancel a payment it won’t let you edit the payment once it is pending. I have been trying for three days and updated the app. I unfortunately wasn’t able to call during business hours. Just an FYI!

4 years ago, When Are u

Design

The reason why I’m giving this app one star. Is do to the fact that you can’t see how much interest accrued. All there is a circle with a exclamation mark, just to tell what interest is. Also the design could be 10,000 times better it is very poor. Please update the app, to where you can see how much interest has accrued on the loan. Please at least make the app design better and why does a 4 year old need to use a Financial app ages 4 and up to use that app. That’s stupid. Please update.

10 months ago, asackuvich

Outstanding

Best financial advisor and lender business Out there. There friendly and make you feel Like what ever your obstacles are in life they can help you through it. I would highly recommend them.

1 year ago, Henna_SK

Perfect and Easy

OneMain is a wonderful company and really helped when I needed it. This app makes the experience even better, if that is possible. I certainly am pleased with how this app operates- simply and easy and always working as intended.

1 year ago, Tassle_Burrfoot

Easy Payments

I just open the app and it’s one, two, three. Other places apps you have to hunt for a few minutes to find where the payment goes and when it’s so.

1 year ago, oldyahoo

Fairly Useless

It doesn’t allow you to do anything except make a payment or check the balance, excluding interest costs. Payoff amount unavailable. Literally EVERYTHING useful, you have to call the branch. Again, it’s worthless except for paying a bill via phone. The responses here from the developer to low ratings verify the complaints. “Contact the bank” And the response I got was, of course, contact the developer.

1 week ago, Speedwaygirl1

Other options in the app

Thank you for a great app. I would like to be able to do another payment option to put more money on my account.

4 months ago, CustomerJohnIII

OneMain

App is decent, OneMain as a whole is a crud shoot. Pulled my payment twice this year in 2 months causing my rent check to bounce. Try calling them and the could care less what happens to the customer they just care about their money. I’ve tried every month this year to call and get the date set to one that works better for my financial situation, verbal agreement 3 times now and still messing up and trying to pull twice.

11 months ago, hotwingz1

Why are you calling me?

Been with the company for a few years and basically happy. The only thing that bothers me is I get called every month on the 4th when they can see I make my payment every month at the latest the 5th! Yet every month... Ring ring ring ring ring ring .... Boop. End call! Stop it 🤯

1 year ago, Seddor

Convenient app

I appreciate the convenience of the app in making my payment without having to talk to anyone however occasionally, like all other apps, it is down.

7 months ago, Gabe Coker

Great to Use, Easy to Pay

Love the easy options to change payment dates, plus the payoff calculator helps you see how much interest you save by paying off your loan early.

3 years ago, Galleryofthomas

Selfish company

This company is polite at first but as time turns the interest rates stay extremely sharply at 35% if your credit doesn’t improve. During COVID 19 I also found this was one of the only companies that did not lower the APR or even offer a deferred payment. Very disappointing and sad. When times get difficult another technique they practice is to put your car up on collateral for a tittle loan putting people into more crazy 40% APR debts. I truly pray folks don’t get involved with these folks.

11 months ago, plefe61

Easy Peasy with OMF

These guys were already fantastic people to work with when you have a high need. It just made things even easier to work with payments from the app

8 months ago, JLeighG81

Making payments

When I first got my car loan it was convenient to make a payment using my debit card, it would take it right out of my account and no worries. Now it can take days for it to come out of my checking account. Please put this option back on the app.

5 months ago, SunShyse

Easy

One main was wonderful in helping me get a loan. They took a chance on me. The process was easy as well as making my payments in time . I do recommend this place.

2 months ago, Jesus @ Henry

Carlos Henry

One Main has really been good to me ! I had nowhere else to turn & they were right there ! They are helping me get my life going in the right direction & back on track!Thank You Obe Main !!!

7 months ago, MrsJ%

Super user friendly

Easy to use Everything you need to know about your loan in one app. No hassle, no mailing payments or having to make phone calls.

7 months ago, Nickolas4/27/1979

App is convenient

Wake up for work pay check hit bank last night, two buttons or so payment made.

11 months ago, WHCLEMMONSJR47

Mr W. H. Clemmons Jr

I like you are giving me an opportunity to revise my interest rate on my account. Thank goodness that doing this pandemic crisis you are allowing me to restructure my loan. Please give me a call so we can complete the restructure process; again thank you God bless.

4 weeks ago, lynette card

Old

Great people at the Denton location. Online services are top notch. I pay my bill get reminders and verifications when I pay. Great service all the way around.

1 month ago, coltom

Best Loan Ever !!!

Got the loan and got some grace period to pay it back ! Got on my feet and got my finances in order Thank You One Main Financial people who treated me kindly, respectfully and if I was them ; they treated me like family ! THANK YOU ! And May God Bless You All !

Description

Mobile access to your OneMain Financial account is at your fingertips. Log in to get full account details. We offer personal and auto loans for purposes including: Bill Consolidation Home Improvement Auto Purchase or Repair Vacations Unexpected Expenses Major Purchases Customer Commitment and Borrower's Bill of Rights We commit to put your financial well-being first, making responsible loans and never compromising your trust. We respond Monday-Friday: 9 am - 5 pm ET Use our mobile app to service existing loans and submit applications to refinance existing loans: new loan applications can't be submitted. Deleting the app does not close or delete a OneMain loan account. As a regulated lender and financial institution, we retain certain records under applicable law. Our loans have minimum and maximum repayment periods of 24 months and 60 months, respectively. The Maximum Annual Percentage Rate (APR) for a personal loan is 35.99%. Minimum and maximum loan amounts offered are $1,500 and $20,000, respectively. Not all applicants qualify for larger loans or most favorable terms. Larger loans require a first lien on a vehicle no more than 10 years old, meets our value requirements, titled in your name with valid insurance. Approval and actual loan terms depend on state of residence and ability to meet our credit standards (including responsible credit history, sufficient income after monthly expenses, and availability of collateral). APRs are generally higher on loans not secured by a vehicle. Highly qualified applicants may be offered higher loan amounts and/or lower APRs. Loan proceeds can't be used for post-secondary educational expenses; business or commercial purposes; buying crypto or other speculative investments; gambling; or illegal purposes. Active-duty military, their spouse or dependents covered by the Military Lending Act may not pledge a vehicle as collateral. Borrowers in these states are subject to these minimum loan sizes: AL: $2,100; CA: $3,000; GA: $3,100; ND: $2,000; OH: $2,000; VA: $2,600. Borrowers in these states are subject to these maximum loan sizes: NC: $9,000 for unsecured loans to all customers/$9,000 for secured loans to present customers; ME: $7,000; MS: $15,000; WV: $14,000. Loans to purchase a motor vehicle or powersports equipment from select dealerships in NC, ME, and MS are not subject to these maximum loan sizes. We charge loan origination fees. Depending on the state where loan is opened, it may be a flat fee or percentage of the loan amount. Flat fees vary by state, ranging from $25 to $500. Percentage-based fees vary by state ranging from 1% to 10% of the loan subject to state fee amount limits. Example Loan: A $6,000 loan with a 24.99% APR repayable in 60 monthly installments would have monthly payments of $176.07. When refinancing or consolidating existing debt, total finance charges over the life of the new loan may be more than current debt because interest rate may be higher and/or loan term may be longer. Our loans include origination fees which may reduce the amount of money available to pay off other debts. State Licenses: OneMain Financial Group, LLC (NMLS# 1339418)- CA: Loans made or arranged pursuant to Department of Financial Protection and Innovation California Finance Lenders License. PA: Licensed by Pennsylvania Department of Banking and Securities. VA: Licensed by Virginia State Corporation Commission – License Number CFI-156. OneMain Mortgage Services, Inc. (NMLS# 931153). NY: Registered New York Mortgage Loan Servicer. See more licensing information at nmlsconsumeraccess.org and onemainfinancial.com/legal/disclosures. Need help with a screen reader? Call 800-290-7002.