We love OVFCU! We’ve never had a problem and have ALWAYS received great service. We are now using the app and love the convenience. The ONLY complaint I have is that I have had trouble in the last few months getting money from the ATM using my debit card. My husband’s seems to work fine.
I have downloaded this app. On my IPhone several times and it will not open. I have never had this problem with my other bank apps. If I can’t use banking on my phone. I will have to withdraw my monies and put it in the bank so I can pay my bills. I do not want to call the bank again about this problem. Also I don’t like having to change my password all the time.
Checks arrive continuously to recipients late however funds have been withdrawn prematurely. I would not recommend this third party company. I think paying a fee for checks would be the best alternative to using this company
I have been downloading this app several times it will not act right. I haven’t had a problem with any other banking app but this one. I don’t know what the problem is, and the bank doesn’t see anything wrong on they end. So can you fix this issue
This app is garbage, it keeps denying me access at random points through the day even though I am using the correct log in and password. When it works it works great, but having it constantly reject my login information all the time is completely ridiculous.
The only thing this app is good for is to check to see what has CLEARED. There is no way to see ANY PENDING transactions that have not posted to account yet. Also there needs to be better notifications on transactions. For example when I use my debit card, I would like to receive a pop up notification on my phone as to where, when and how much spent immediately. My old bank did this. That was a lot easier than trying to keep up with so many receipts while waiting for them to post to account.
This app didn't allow me to log in even though I can access all other account information online. No one seems to know how to fix the problem and the ladies and the branch were extremely nice but had no clue. No stars but you have to select at least 1.
1. To be able to deposit funds into the ATM without filling anything out especially an envelope. 2. To be able to deposit your check without having to go to the bank at all :) 3. To be able to order an extra card if I wanted to give someone access to the account other than myself but not adding this person to the account. Other than that. I love ovfcu!
Most of the time the app works as intended, but occasionally it will log me out of my account and force me to sign in, type in my security code, and re-enable Face ID. I believe the app isn’t fully updated to support iOS 14, as I haven’t had these issues before updating my device to iOS 14. Minor annoyances: The startup splash page doesn’t look good on iPhones with notches, as the image is low quality and there is a lot of empty space. It makes me app look cheap, and somewhat sketchy.
Thank you for using Ouachita Valley FCU’s mobile app. With this service you will be able to: - Check your account balances and history - Transfer funds to existing accounts - Pay Bills* - Set up account alerts via text and/or email - Plus more To use this app you must be a member of OVFCU and already be enrolled in our online banking program. There is no charge for this app, but check with your service provider as messaging, text and data rate charges may apply. Some options are not available with the mobile app such as check images, cross account transfers, and credit card information access. *Must have bill pay turned on and already have merchant(s) set up. OVFCU is federally insured by NCUA Your online banking experience and security is very important to us. Ouachita Valley uses 128-bit encryption same as our online banking program. For more information about OVFCU visit https://www.ouachitavalleyfcu.org/