It'd be very helpful if there was an option to enter checks written on the account that would automatically deduct the amount. The check number and amount with the ability to add personal notes. I also bank with USAA and their mobile app has this feature. It's super convenient.
Not sure if this is the poor quality of the bank or the poor functions of the app and website, but either way it will not do anything when you click “forgot password”. It just goes to a screen asking for your user ID. Then it takes you back to the log in page... basically taking you in circles. So now you have to call for help, but in my case I can’t get help over the phone, so I have to go to the bank.... which is not open... so tomorrow, but I have to work the same hours...... see the problem here PEOPLE!! So much for fast and quick online banking...
Would you please fix the photo deposit so it will actually work! Half the time it doesn’t and since you have to write that Mobile Deposit Only on the back the bank won’t take it when you try to deposit it.
App has been taking forever to login the last two weeks and haven't been able to login at all the last three days, even today after the update, just sits loading. Having to login to my computer every time I want to check my balance or transfer funds is no fun at all. Might be time for a banking change!!!
Love the app….. when it works. There are times when I try to login and it never logs in. It just buffers and this can last for hours. When it does this I have to delete app and reload, which can be frustrating!!!
I use this app frequently. Very helpful, but today the photo deposit feature started giving me an error telling me that I could not be in split screen mode, of which I know nothing about. Five star rating for this app if this was working properly.
App is terrible and I can no longer access it because they have made an update and when I go to the App Store it carries me to the same app that I have. I have had many problems with this bank. Having a Discover debit card is terrible. Some places I go to will it take it.
I enrolled my phone under mobile preferences in Online Banking and did not have any trouble getting signed in. Great app for my banking and bill pay needs.
Have always enjoyed this app, but lately it been freezing up on me and I have to uninstall then reinstall about every time I use it. What has changed????it did good for a while but it has started freezing again.
I really love this app. I love being able to see all if my activity whenever I need to. My only issue is the secure access code. Every time I try to log in, it requires me to enter a new code. Even though I tell it to register my device every time I enter the new code. Just started this last week. No problems until then. Otherwise would have given 5 stars.
Slow, freezes, just being completely ridiculous. Won't let me log in anymore. Every time now it tells me to get an access code, so I do, and even though I type it in right every time, it tells me my account is now locked. But then I just go to the website and I'm fine. Just save the bank's website in your Safari bookmarks. The app isn't worth it.
If you don't log off if the app when you're finished using it, it freezes up and you have to uninstall the entire app and reinstall it all over again! Big pain in the butt!
Peoples Bank of Alabama Mobile is fast, secure and FREE* and gives you the convenience of banking anytime, anywhere. Available to all Peoples Bank of Alabama online banking customers, mobile banking allows you to check balances and transaction history, transfer funds between eligible accounts, schedule payments and pay bills using Mobile Bill Pay, receive account alerts, locate the nearest ATM or Branch using the Mobile Locator, and even make deposits with our Mobile Deposit feature! Once the app is downloaded, simply sign in using your online banking user ID and password. If you need assistance call us at 1-877-788-0288, or visit www.peoplesbankal.com for more information. Your security is our priority! We conform to industry standard practices to maintain the privacy and security of your information. *Data service or other fees may apply through your wireless carrier. Peoples Bank of Alabama, Member FDIC and an Equal Housing Lender