PFCU Mobile

Great bank !!

The new light blue visual skin has given this app a much needed refresh (The splash screen still has the dark blue background though). However, there are a couple of things that stand out and could use some attention: 1) Although both the ledger and available balances display, there isn’t a way to view the pending transactions, only those which have posted. 2) Instant balance is a great convenience, however logging in to check the ledger could be streamlined with Face ID support, which everyone else seems to have. It should be fairly easy to implement.

This app has been working fine for years and recently (last 3-4 days) it’s been having issues showing I have no network connectivity, repeatedly. Sometimes it works when I shut down the app and go back in. Others will let me get to the page I need and then show the error. Today I tried to delete the app and downloaded again with no change. I hope someone fixes it soon as I use the app daily.

Was working fine. Had to try to fix what was not broken. Minutes between each screen. Icons don’t work. Freezes. This is the worst “upgrade” I’ve ever seen. Asked several times to please fix or revert back. Got “we are aware sometimes it might be a little slow”. Been like this for a month. Why not just fire the vendor or reinstall the previous edition? About to change banks after 20 years.

Have to login multiple times to get access to account; account gets locked frequently and cannot access funds. This website couldn’t be more screwed up if you tried. It is awful. So much so I am considering closing my account altogether. And I have been a member for over 40 years. Congratulations on your incompetence.

So many issues with logging in - it always prompts me to call a phone number when I’ve entered my information for assistance. (The information is correct because I can log in in a browser, just not the app.)

Honestly this APP is horrible. It does not work. This has been months. Worked at first and now continues to give an error when attempting to enter the password. Have tried to reload it and it continues to fail. Fix it! I can’t comprehend why there is no fix as of yet...

Been locked out more times in last mth then the last 5 yrs

This app is way too slow, it takes about 20 seconds to go from one function to another. Otherwise it works fine.

Other screens are taking forever. And it’s not my service. Happens on 5G and on home WiFi. Like the old version better.

This app is terrible. The credit union is great. I can never sign in during the early morning. Always gives me errors

Still need to get the corks out

Everything is so slow, nothing works. If this keeps up, I’ll be looking for a new bank!

I noticed there was a$5 fee from my saving. I don’t know why.

New App doesn’t work. Doesn’t let you login

Nice app, provides all the basic functions.

Since it came out, I hv not been able to access the app. I even went to the bank to see if they can help me. They did print out instructions and still I put in the correct information and it keeps telling me that I hv to out the correct password. It is just better to use the safari to access ur account.

This app worked once and has not worked since. Keeps giving error message. Was nice the one time it worked. Have re downloaded it and still doesn't work. Been weeks since it worked. FIX IT!! Also add mobile deposit like all the thee banks. We are seriously considering moving banks for the convenience factor of mobile banking with so many other banks!! Fixing the app so we can actually us it would be a great first step!! I don't even want to give it 1 start but have to to submit the review!!

Quick and simple app. No issues logging in.

Please make compatible with ios10 because I can't use the app and it's very inconvenient.

But oh so welcome! Glad to see this app, much better than using the net on my phone. Thank you!

Does not work with the new upgrade iOS 10 can someone please fix this! ASAP so we can use the app!!!

Wow this app is awful I can't event login, I try and it goes in loop, these people cant even fix it, it's been going on for about 3 months now. You guys need to find a new developer quick.

The app won't accept the answer to my security question. It just keeps asking me the same question over and over again

This app has gone down the toilet. It has become really really slow and is far behind other banks apps

I called my lender several times. Its been 2 weeks and I still cannot get the app to work on my iphone5.

Not compatible with ios10, always locks out, always prompting a call to bank to unlock it.

There are numerous issues wrong with the current version of the app that never seem to get fixed. Whenever you login there’s a90% chance it won’t even let you sign in and you’ll get an error code. On the slim chance are ARE able to sign in the load times are excruciatingly difficult. Not to mention the help number that is provided leads to a pharmacy of some sort asking if you need to refill your prescriptions. Whenever you try to transfer any funds to your savings or checking (or vise versa) you’re given a white blank screen. App needs total reform from paid developers and not someone told on a whim to make a banking app.