Pinnacle Bank Nebraska

4.8 (5.2K)
95.5 MB
Age rating
Current version
Pinnacle Data Services, LLC
Last update
1 year ago
Version OS
14.0 or later
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User Reviews for Pinnacle Bank Nebraska

4.83 out of 5
5.2K Ratings
5 years ago, PB Fan For Sure!
Bank Service & Staff
I am a hard core fan of PB. I have relationships with staff at several branches and I love having 7 day access with your in-store locations. I have nothing but good things to say about Pinnacle Bank and we share our positive relationship with others who are looking for financial help, locally owned bank support, and personal relationships. Thank you and keep up the great work we’ve come to enjoy. Please feel free to contact me if I can help the bank spread the quality messages about the bank which are backed up by staff action, by staff behavior, and awesome kindness. I can even name the staff I work with generally at three locations. I would be happy to if it furthers their recognition of their efforts or opportunities to grow within the bank. They all truly exhibit care for and about customer service and personal growth with me when handling my transactions. Kindly, Michael D. Carpenter
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4 years ago, ricketyhick
Does not work on iPhone 6 with iOs 12.4.6
In its previous versions, this app has been extremely useful and has had all the functions I would have asked for (mainly balance checking and remote deposit). However, recently an update was required for me to open it, and ever since then it will not pass the loading screen. I’ve given it up to about two minutes, restarted my phone, closed everything running in the background, etc. but it would appear that, although the documentation states that it is compatible with my device, it is in fact not. This is quite disappointing, and I hope a software patch comes quickly so I’m able to regain the functionality of the app and give it the 4-5 star rating it’s deserved in the past.
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5 years ago, SavorySandwich
Just opened an account yesterday and downloaded the app, The app worked the first time I opened it, I set up everything and then it crashed, every time I open the app I would put in my Touch ID and it freezes then closes. Had an update 2 minutes ago and it still doesn’t work.
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3 years ago, ohhhmeli
Love PB. App needs to be better.
I 100% love PB. This review is just for the app. I love the Instant Balance and transfer features. Quick and easy to use. I feel like my only annoyance with the app is that it doesn’t have a feature where it notifies you of your transactions. It would be nice to get a text or notification instead of having to log in each time. I have other bank apps that offer the convenience. Hopefully PB will, too.
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3 years ago, lshsmi
Deposit issue
When it works, it’s great. But when I try to submit a deposit with a light colored check, it often tells me I have submitted two pictures of the front, even though I took separate pictures of both the front and back. Sometimes it will work if I log out and log back in. Other days, I’ve tried 5 times and it still won’t work.
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5 years ago, JCRVA
Access to deposit photos
We love the mobile app until we misplace a check we have deposited. There appears to be no way to access the check photos that are submitted and there is no place to enter the check info on the deposit form.
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5 years ago, cjc71999
Won’t work
I’ve tried to create an account to look at my balance so many times and the app just tells me that they are unable to process the information. Just want to know what my balance is and I can’t even get into my account
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5 months ago, Trevor23z
App Is Terrible
I love pinnacle bank but the app and service is absolutely terrible. The app is down or out of service almost once every day it seems. I am currently sitting at a gas station trying to get gas and it won’t let me so I go to look at my bank account and the app is down. It says to call them. They close at 5pm and it is currently 8:45pm. Wouldn’t be a problem if they could get their app figured out but instead it’s down 24/7. Terrible.
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2 years ago, pschenkel
Pinnacle bank
Can’t say how many years I’ve banked here but it’s been a very long time. Always been happy with banking & customer service during all this time. Great bank for anyone to be with.
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2 years ago, Andrewa542
Needs updating
This app does the job but needs to be updated. The website and the app both look ancient. It would be nice for this to look a bit more modern and also maybe even roll in the Pinnacle Bank card control app into this app. Seems a bit unnecessary to have a separate card control app.
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4 years ago, novak35
This app has improved a lot over the two years I have used it. The mobile deposit is great and always done in a timely manner. Solid app from a trustworthy bank.
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4 years ago, irishmac473
Great when it works
If you like your banking app to work most of the time, this is the one for you. I’d say at least twice a week it has login problems. 65% of the time it works all the time. When it does work it is really a great app. Needs to work on their reliability.
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6 years ago, TManner7
Works well
I wish it had a few more features. But it works pretty well. I can scan my checks and check my bank account very easily.
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5 years ago, Barbara Bottrell
Pinnacle Bank app
I have used the mobile app for years. I attempted to use it recently and it won't let me update because I do not want to update to the 10.0. it won't let me use the older version. I have had poor luck with Pinnacle bank in the last few years. I opened a banking free account. No charges to my account. Now they charge me every month, pay for money orders etc. It is a worthless bank.
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4 years ago, Peedypab
Gets worse with every update
Every update this bank puts out on their app makes it worse. Signing in now forces you to type in your password or search through your old passwords. Face ID automatically turns itself off every time I sign in. Also, the bank performs maintenance over night so the app is usually down for maintenance if the sun isn’t shining. I hate this app and this bank.
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4 years ago, AliciaElson
Customer service is fantastic!
I love Pinnacle. Everyone is so helpful and personable. If they don't change, I will always bank at Pinnacle Bank!
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2 years ago, ashejdowoamdhsjajaka
I love pb just not the app
Like I said above pb is great but that app needs some updating it would be nice to get some alerts when a transaction is used and the one thing that bugs me is half the time it doesn’t let you log in you have to call
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3 years ago, TorinChad07
App is better but still has issues
Before, the app was very inadequate, but now it has gotten better. I still receive errors with attempting mobile deposits occasionally.
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5 years ago, Imuser364
Deposits need help
You need to remove the vibration from deposits. Having the phone vibrate when taking images makes the photos blurry. Please fix it.
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2 years ago, 555phee555
Where is it?
Online banking has been so easy! Why do things like this change? I can’t find how to get to my account.
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5 years ago, Sara Erle
I am able to do my banking on the go. I can stay up to date
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2 years ago, Bethina50
Banking made easy
Easy process and convenient banking, accessible. Very friendly staffs very in Elwood and Hayes Center branches..
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3 years ago, home 7036
Best bank ever have had this account for over 20 years Thanks Pinnacle Bank wish you were in East Texas.
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4 years ago, Ned K
Good Banking App
Easy to understand and use, it is intuitive which is a time saver. Well done!
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3 years ago, Gus's Tunes
Pinnacle bank for all other intents purposes is a great financial institution. The only issues I have experienced recently are with the app it self and the local ATMs. Extremely inconvenient for this app to be down for several hours or unable to gain access. And the local ATMs are frequently out of service. Very frustrating.
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6 years ago, Lanesmods
Pinnacle Bank has such good costumer service!!! it’s so easy to get the app and do everything you need on it.
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1 week ago, DanielFromAllen's
Used to be great now it barely works
The card lock function barely works at times and sometimes just doesn’t open for a good 10 minutes when u click on the card tab it’s absolutely abysmal
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5 years ago, jordanphicks
Lack of Support
The lack of support on this app is staggering. The Touch ID function just straight up stopped working a few months ago. And now the app won’t even load because it insists I have no network connectivity...with the same network connectivity with which I am leaving this review. *facepalm*
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3 years ago, Trigger3001
Functional but very bare bones compared to other banking apps
The app works in what I need it to do but feels very light on features. Doesn’t provide a warm and inviting experience.
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12 months ago, ichanod
Love mobile deposit
Works like a charm
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3 years ago, Raouley
Application too slow and Face ID isn’t working
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3 years ago, Mortimer B
Don’t understand the good reviews
The only way I can comprehend the good reviews is that people have never seen/used other banks apps. Sorry, this one looks unprofessional, is slow to load, and offers limited functionality compared to others.
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3 years ago, Shelly MoPo
Pinnacle bank
Superior service! Fantastic app! Best hands down.
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4 years ago, MONEYBAGGYO106
Love the easy access and the new updates
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7 months ago, EricaLyn91
Great bank but…
Love the bank it’s awesome. But seriously the app is not so great can’t log in half the time. Some type of maintenance is being done to try and make it better but makes it worse every time.
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2 years ago, megan4646
This app only works half the time, if I’m lucky. It gives me error messages and won’t let me log in. I’ve updated it every time one comes out and it’s never fixed.
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4 years ago, SITH Z
App doesn’t work on iOS 14.2 Beta 2
If you’re someone who likes to beta test iOS, just fair warning this app may not work for you.
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5 years ago, hotrod030
Love the convenience of the options on the app.
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7 months ago, Barbra Sanders
The app has crashed multiple times since I’ve had it, it currently has been down for over a day.
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1 year ago, Rog Complex
Service fee 😦
I love the convenience of the app but don’t believe I should be charged a service fee.
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5 years ago, RIEK736
Can’t Label Transfers
If I was able to label transfers it would be 3 or 4 stars. But not being able to label transfers makes moving money very hard to track.
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4 years ago, S K Kv
So good! Love this app!
This IS The way banning should be! Thank you Pinnacle Bank!
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7 years ago, beekman22
Won't Launch
Sure would be nice if this version was reliable enough to open! Makes for a frustrating banking experience.
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2 years ago, KellyOmaha
No longer functions
Crashing on the iPad. Reboot. Reinstall. Doesn’t matter. A customer service disappointment.
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4 years ago, rejjiej
Best Bank Ever
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5 months ago, ianrogertoup
Slowest banking app i’ve ever used
Constantly stuck on spinning wheels and loading screens. Very irritating
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4 years ago, Zbgrl73
The app quit working
The app hasn’t worked since the last update.
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5 years ago, 69039
Kelly H
Great app Easy to use
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4 years ago, Syndromofadown
Keeps on crashing and will not let me in
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10 months ago, jake.from.state
Crash Cronic
Just crashes and won’t login
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