Why is there a 24 hr limit to add your receipt? Also, I’ve tried to add a receipt while bowling and it says it’s too early. I don’t understand the very small window to scan receipts. Very frustrating!
I purchased a rewards membership today and just learned that you have to provide your phone number in order to earn points (not clear why since you have to scan a receipt). Right after I downloaded it, I updated my profile info to add birthdays (by the way, Pinstack, why do you need my birth year in your CRM?) but I skipped the phone number because it wasn’t a required field. Now that I know I need to add it, every time I go in to modify my profile, the app crashes. I’ve restarted the application and my mobile device multiple times, but it still crashes. It’s asinine that I had to pay $20 and the most fundamental piece of the application causes it to crash. Save the time, save your money, and as an added benefit, don’t give this company your personal information.
I got here too pinstack and decided to create an account after seeing that you would get $10 play money if you created an account. Once I created account gave them all my personal information they then said the basic version did not get you the $10 of play and that you had to sign up and give them $20 to get the premium membership that then gave you the $10 credit for the first time you go. I think this is a classic bait and switch and is horrible.
I go to Pinstack all the time and have always wished they had a loyalty app. I like that I just have to scan my receipt and I get credit for what I spend. I went ahead and joined the premium membership and it literally paid for itself within a few visits. I’m a fan!
First of all it is ridiculous I have to download an app and signup to check balances. Then it can’t find my card when I have it in my hand and used it a week ago. Poor customer service by making us jump through hoops just to check a balance.
I like the idea. However, I logged in through Facebook and it never worked after that. The app from what I got to use seemed like a bad joke from someone who just started programming. But overall just revisit the app, optimize the issues. Afterwards I think this could be a solid idea.
I received a promo code to get the upgraded membership for $10..only there isn’t anywhere to enter the code! Also if you don’t update your phone number you won’t get the points from purchase for game card at the kiosk
Requires 2 separate logins for membership vs card mgmt Constantly logs out of card mgmt Spins forever across the board Yields “Not allowed” error randomly. Per SNL skit … FIX IT! :)
Become part of PINSTACK PERKS today and enjoy these great benefits: - Earn 1 Point For Every $4 You Spend (excluding alcohol) -$5 Birthday Voucher The best part is that joining is free! Upgrade to the Premium level and get even more benefits: -$10 Game Voucher With Upgrade (one-time bonus) -Earn 1 Point for Each $1 You Spend (excluding alcohol) (Receive $10 Credit With Every $100 Spent) -$25 Member Birthday Voucher -$10 Significant Other Birthday Voucher -Exclusive Member Only Offers -Extra Bonus For 12 Visits in 1 Year App Features: - Access your points balance and rewards at any time - Opt-in to receive push notifications with the latest promotions - Locate and get directions to all PINSTACK locations - View our menu - Scan your receipts to earn points in real-time - Redeem your rewards right from the app
