There’s no differentiation between someone calling and movement. Not to mention just one vibrate when someone’s calling? What’s the point of having a gate if I don’t see when someone’s trying to get in? I just end up leaving them open so I don’t miss anyone.
I’m not sure if the dramatic update is due to the hardware or software but wow what a difference! Our intercom system which use to run on WiFi Pro 2 was always spotty and incredibly slow to respond to calls or anything for that matter. We finally replaced the motherboard and the new one works with this app instead. I can’t believe how much easier this app was when pairing with the intercom, setting up the keypad etc. it’s like 1990’s technology vs 2023 technology faster.
The app works faster, and connects to the system and calls, much more quickly than the WiFi Pro 2. It also has a upgraded keypad, improved camera, much more functionality and additional options. Lastly, the Tech support is awesome. Thank you!
I get a banner but no ring tone when someone pushes button. I will never know if it is just motion or a caller without going to the app and looking at the video. If the app is open I get the ringtone but the app cannot stay open all of the time. There is no “slide the banner and chose view” option. I have checked all settings.
My device on their app is always offline and no one can fix it. They did an update and that fixed something for about 6 weeks. My device is currently mine again. I have had this system for about 6 months and it has been down most of the time.
So far so good, but would really be nice to if there were a simple Latch/Unlatch buttons for the two relays on the user interface. Latch/unlatch is possible but not on the fly.
As lots of people mentioned device is More offline than online even on a wired Ethernet connection. UI is THE WORSE and customer service non-existent. The want to talk only to installers even though the issue is software-installers can’t fix bad software and bad hardware.
Needs some serious UI and quality of life improvements. Looks like a final project for a high school coding class. Low graphics quality, unoptimized layout with no rhyme or reason, and nonsensical interface, especially for interacting with gate systems and changing general settings.
If you use an iPhone and it is on lock screen (which is pretty much always), you will NOT get alerts when someone pushes the button to reach you. Only works on Android. No access to any video. So if someone approaches you can not go back and look to see who it was. You can not hold open the gate from your phone, only from the keypad. VERY annoying when you want to remotely leave open for work people or deliveries. There is no night vision. When the sun goes down, your camera only delivers a grayish blob. Basically, it does nothing you'd expect it to do. And, app is lame, antiquated and makes you go through 2 steps just to open the gate. Icons to access different features are counter-intuitive, more like hieroglyphics. Takes multiple tries to find what you're looking for. I only wish I had read the reviews before I purchased.
AES Global Ltd proudly present the Praetorian Guard App which provides mobile access to our Praetorian Guard IP Video Intercoms. Using the app, you can see and hear your visitors in real time, speak with them or unlock the gate or door. When visitors press the call button, you receive a push notification on your smartphone or tablet and can immediately answer your intercom – from anywhere in the world. The Praetorian Guard can also send instant alerts when a visitor triggers the built-in motion sensor or uses the keypad or PROX reader (if applicable pn your model). No matter if you are at home or not, you will never miss a visitor or a delivery. Praetorian Guard's IP technology is continuously improved through regular app and hardware updates. The system works in your local network (LAN) as well as outside of your home network environment without range limitation. You can connect the intercom to the internet via CAT5 cable or WIFI connection. Praetorian Guard App Features: • Live HD video (120 camera lens & night vision) • 2-way audio communication • Worldwide mobile access to Praetorian Guard IP Video Intercoms • Push notifications on your smartphone or tablet when the call button is pushed, motion sensor is triggered or keypad/prox code is used. • Program 24-7 / Timed and Temporary Keypad codes or PROX ID's • Past 100 event history • App is optimized for portrait and landscape format • Up to 8 separate users • SD card storage for all video & picture files. (Can accommodate up to 32GB) • Voicemail - Visitors can leave a video messages when unanswered
