Love the upgraded platform along with all the newer personalization features. Sleek design, easy navigation, multiple options to get everything done and manage your finances at the tip of your fingertips! Best part, all in one place! 🤩😎 I’m especially looking forward to take more responsibility over building my credit with the monitoring abilities, and savings goal features under financial wellness! ✅ Great job Raiz!!! 🥳👏🏼🙌🏼 Thank you for this amazing benefit for your members! 🤝

2 months ago, McMac19!

Credit Card Review

I like the mobile banking. It takes a while to get used to it and it is ok. I just would like to check my credit card from my phone sometimes also. I have to log in to my bank and check balances on line. I just sometimes would like to call and speak to a computer or customer service 24/7 like my other credit cards. Use the number on the back of my card. That would be nice. That’s all!

2 months ago, Chris Hansing

Intuitive, New features

Extremely impressed with the updated app. You can see what’s in each of your accounts without logging in and you can set reminders for easy on-the-go money management. I’ve tested a few transfers and submitted a check and I can say it’s a very intuitive and attractive update. Way to listen to consumer critique! Great app.

2 months ago, SLH El Paso

Great Update !

A wonderful upgraded to the application. I am very excited for the new functionality. Very easy to use !!! Easy secure process to upgrade - I was done in less than a few minutes. Not surprising the application is much better with all the wonderful changes going on at the Credit Union!!!

2 months ago, GMVMayoral

Amazing app

This is a really amazing app which matches the incredible service I get from this financial institution. Always professional and kind. I have banked many different places but this is by far the best!!!

2 months ago, Double D (Dangit Diego)

Worst app and bank ever

I always get my card declined for the dumbest reason’s ever, the app never works and the bank ATM’s don’t work either. Funny thing about the app is that you must change the password for your login, and if you don’t want to you have to log out and it won’t let you lock your card in emergencies or view your account. Overall worst bank ever, go to Chace or Wells Fargo, anything than TFCU or whatever they call themselves now

2 months ago, tsault

Awesome Improvements

What amazing updates to the app and online banking. I can see all my accounts and it is so easy to use!

2 weeks ago, DrewRob22

Banking made easy!

New look, who dis? The app is great and can do so much more with it! Credit monitoring, bill pay, transfers, all my accounts on one login!!! Woo hoo just love it

2 months ago, Al7393

Love the new app!

So easy to use and I can see all my accounts in one app- including accts from other FIs. So happy with the new upgrade!

2 months ago, alyatk333

Great upgrades

Great new upgraded app! Makes banking online a breeze and so much more user friendly. Thank you raiz!

2 months ago, DaniaAngeles

Amazing !!!!

Easy to navigate!! I love that I can monitor my credit score !!! I was able to add my external accounts as well! Thank you Raiz!

2 months ago, EP❤️TX

Awesome NEW App!

This new app is Awesome! Great new look, easy to navigate! Great new options such as credit card management integrated within app! Love it!

2 months ago, Em_Renee

Love the new mobile app!

Easy to update and love the new layout and features. Way to go Raiz!!!

3 weeks ago, melami729

Great app makeover

Raiz had a much needed app makeover. It’s faster, easier to use and it no longer feels like I’m using a website from the early 2000s. It’s worth downloading.

2 months ago, Ellllli.

Terrible Update

There are many limitations to this new update. We can no longer view all transactions from a couple months to a couple years ago. Also, the accounts are not labeled. We can no longer mark a transaction as fraud either.

2 months ago, ILove pics

Mobile app

Loving all the new features!!!

2 months ago, CBMontoya

Love the new app!

I love how user friendly and clean the way the app looks!

2 months ago, TheVirusHistory

New App, sit down with all your info

Good morning to those who are waking up to this new update, good luck! Everything is erased, make sure you know your email and or credit numbers. Any transfer information is also gone.

2 months ago, Angeldac

Online banking

Great new website

4 weeks ago, Tarangito

Compliment

Getting use to it but so far so good. Thanks

1 month ago, Rayster21

RAIZ app

This app has been very user friendly

2 months ago, Member Liz

Mobile Banking

I’m excited for this new Raiz FCU app! Clean and easy to understand and use.

2 months ago, marizaymiguel

Love the new system

2 months ago, Anna8716

Love the new app

Love the new upgrade. Thank you Raiz!!

2 months ago, Yolgal

Raiz app

Great app and easy to use.

2 months ago, potato nugs

New update

Hate the new layout harder to use and didn’t let me use the app for three days don’t know how the app still says five stars

2 months ago, El panda knight

Mobile banking

I log in ok but just loading loading loading I can’t see my stuff 👎🏽

2 months ago, Beka♥️

Online Banking

Love this app 🥰

2 months ago, Chast69

New app

Love the new app

1 month ago, Muzicfan7

Great app

Best app

10 months ago, Hardcorina

Frustrating

I love my bank but this app is so bad. So many times it has logged me out of my phone registration and it makes me re log in and it always gives me problems. I just used it yesterday and today it logged me out.

1 year ago, Jcarav11

Worst mobile app ever

Honestly I love this credit union and its service. However, this app is the worst I have seen on the banking industry. I have downloaded the app about three times already and still have issues with face recognition turning off by itself and having to go thru the website to activate it again. The app constantly turn off the remember me option so I have to keep putting my user name and password every time. Also does not work with the phone save password function.

10 years ago, Johnny. D.

About time!

I was wondering how long it would take them to come up with an app. Im actually very pleased with the app. The set up is nice and i havent had any issues with the app. Two thumbs up!

9 years ago, Artoo the Damaja

Beware when transferring funds.

Besides the fact that this app is very buggy and only works some of the time, one of the biggest glitches has to do with transferring funds. When you transfer funds there is no indication that the app is working. This is terrible when transferring funds because you end up pressing the button twice, transferring double the amount of money you intended on transferring. Obviously this is a huge bug and makes the app practically useless for this feature. Please fix it.

2 years ago, Me🙂

Kicks you out everytime

The bank itself you can tell is undergoing maintenance when you visit locations. I can never login as this app is severely under maintenanced. Everytime I click on the app to remember my IPhone it never works and I come to find I have to manually resign in. The app is overly complicated and I was able to fix the settings I wanted to appear when loggin in but it is very laggy and buggy. Hopefully within time there app mimics GECU.

2 years ago, save nwo

Can’t transfer from savings or anything else

This app was ok. But the newest update is forcing you to go to the bank to do things like transfer in between accounts. So if you want an app to just see how much you have. Then this is for you. If you want to transfer, hold, dispute, or anything else. Just go to the bank cause this app does not do it. Maybe the next update will fix it. But for now nope.

3 years ago, jmnoemi

So frustrating to use

This app is not even worth getting if I have to call the bank about everything I do on it....you need authorizations for everything, shouldn’t I have access to everything on my own account? And don’t even get me started on how it’s so old fashioned and needs major updates...I’m a new TFCU member and I am not liking the looks of this app or the bank company itself

3 years ago, Adrianterri

Not working

I’m not able to log into the mobile app while using my wifi or phone service. The website is a bit slow as well. Please fix

7 years ago, Pixie1187

Fast and easy

Love the app makes it easier to transfer and Check account information.

2 years ago, monica 2001

App works great

The app works great! Very clear and easy to navigate

6 years ago, Mamadogg915

Frustrating

It took over a year for the mobile deposit feature to actually work! I received an email days ago that I had access to the mobile deposit capture. I go in to use it and the app freezes and is now telling me the service is not available to me and to call member services to enable! Seriously???

5 months ago, epatfcu, come on 2957

Almost useless

80% of the time I cannot use the bill pay feature. Why? Who knows? The app will freeze, then on those times it unfreezes it claims I never signed up to use online bill pay. Absolutely frustrating and ongoing for years!

5 years ago, Panda9281

Make Touch ID sign in !

The app tbh it’s not like Wells Fargo or other big banks apps, but it gets the job done. But you guys should really considered letting us sign in by using the Touch ID it’s annoying every time we have to put the password

11 months ago, N_shawnn

Lock debit card

I just want to lock my debit card. Never has it ever been this dang hard to figure out to do it on an app. This app is poorly put together. Luck I like the bank but man this app is enough to make me want to change credit unions.

5 years ago, Ama8524

Fix This App!

I recently opened an account with this bank, and I am seriously considering closing the account. Is anyone still updating or working on this app?? The last version was updated two years ago! Like who is working on this app!?

5 years ago, Beau1967

Love this app.

Really good app. Easy to log in, very intuitive. I use it often.

10 years ago, 49er4life99

Thanks!

Finally TFCU has an iphone app. Very easy to use. Many features. I lke it.

5 years ago, a.vielma

Functional

Convenient but the app needs to be updated.

7 years ago, Jrizoc

Please do something about this app!!!!

Don't waste your time trying to use this app. Will work once then never work again. Nobody seems to be concerned with getting this fixed. Might be losing a member.

4 years ago, just dun

Extremely frustrating

The mobile deposit rarely works. I’m continually locked out of the app, so I have to uninstall and reinstall it. I’ve asked for help by TFCU and have been turned away.

Description

Reach new financial heights with our easy-to-use app. Our modern design and features allow intuitive navigation and account management. The Raiz mobile app is your all-in-one place for banking on the go. With our app, you can open new accounts, apply for loans, receive statements, view your credit score, manage your cards, and much more. Features: • View credit score • Touch ID or Face ID compatible for added security • Find Raiz ATMs and branches closest to you • Setup automatic payments with Bill Pay • Voice-enabled chat with “Archie” your virtual financial assistant • Fight fraud with an integrated card management feature • Improve your financial wellness with savings goals and budgeting tools • View your accounts and statements (available in English and Spanish) • Deposit checks using the camera on your mobile device • Apply and make payments on Raiz loans, credit cards, and more • Setup alerts and notifications to keep track of payments and avoid extra fees • Link accounts from other financial institutions for easy monitoring • Exchange money with member-to-member transfers