It's convenient for a busy person and having the $3k readily available is nice. However, I have to take the back of check way too much b/c it says it's not clear and still having the same issues over and over again with the photo needing to be re-taken. This is after the front of check is accepted and was taken the same exact way. Also, would love to see amount accepted to go to $5k, the daily limit allowed in the bank. As a business owner working with third party billers such as towns, the state, and insurance companies-our live checks received are often more than $3k and going to the bank isn’t an option as fast-paced as my life is running two DBAs, a nonprofit, and managing a family that includes kids and an aging parent. Other banks can be more accommodating that I have accounts in depending on the branch I go to as well and I often will avoid going to the Bank at all. I have also considered moving my accounts elsewhere, which stinks because some of the staff is WONDERFUL. Which is why I have given you a 3. It’s that handful of people that give the warm welcome that saved this review from a lower number....
This is a world class APP and for a Credit Union it’s pretty amazing they offer it. I’ve been satisfied with it thus far. Only thing they need to enhance is on Bill Pay. The drafts don’t have a MEMO section and for recurring payments that can’t be transmitted it is a must have, as that is where one designates Acct.# and what it’s for on a draft. Please add. The check deposit via mobile has lots of problems. The auto capture almost always fails and the manual capture requires a certain degree of skill and stability so the camera can take the picture properly. I’ve almost always have had to resort to scanning my checks in and uploading the pictures via the website. Hope they look at the issue with mobile check cashing too.
Awesome people and service! I’m a business owner and have had a lot of trouble with boa and citizens and the other national banks but all my issues ended when I switched to rockland FCU 8 years ago. Very knowledgeable and professional!
Definitely love the app I can see when money goes in and comes out and see how much I have and it’s a touch away and very simple since I’m 15 and it’s a great bank to use for your first bank but I work and get handed checks and I have to go into the bank just to cash them because I have to be 18 or older just to cash them in the app but other banking apps say I’m allowed to at my age so definitely should make it so I can but other than that I love it :)
The app was easy to setup with respect to MFA. Easy to use. Suggested enhancements include showing the mortgage origination date in the details, showing the split of interest and principal for each mortgage payment, and allowing extra principal payment on the mortgage.
Since I updated to the new 16.0 iOS I can no longer take a picture of my checks. It is blurred out and says to rotate the phone, which I do, and it never unblurs. My wife has a different iPhone and it worked before the update and now it does the same thing as mine after updating the phone. Developers please check out this issue!!! I have to go into a branch now to deposit my wife’s workers comp checks.
1 stop to complete all your banking needs with services to help both Business & Personal Banking. They have the Small Bank personal assistance with large bank size mortgages car loans personal loans etc to make life a lot better. Thank you all! Paul V
Great app !! I find it very user friendly. I love the credit union and this is a great extension to them. The remote capture deposit is simple to use. This has as many benefits as the full site.
The scheduling of automatic monthly bill pay seems to conflict with monthly transfers. Can’t they both be shown together identified as each in ONE location and be able to edit when needed? Thanks!
It works perfectly for my purposes. I check my transactions and deposit checks without flaw. Hope it stays this way because I’ve come to depend on it just working for me.
I can’t seem to login because it keeps saying that there has been an application error and to try again later, it keeps saying that everytime I am on the app.
I find that the bank app is great for people who can't get to bank to deposit like myself more people should download this app their really handy to have I thank god for mine I would be lost without it. Thanks for putting it out makes things much easier for me. I'm not a big lover of Internet and want to comes to information not secure enough usually but this app is great and I feel safe when I use it I would suggest a sap to anybody I know dad has his bag thank you for making the good app for people who can't get to the bank.
Covers the basics, has been convenient and helpful with quick access. I would suggest an upgrade that allows you to modify a payment. Sometimes my electric bill (for example ) will change month to month. The only way to modify payment is to add second payment in top of the scheduled payment. If you need to lessen the amount well then you just have to go to full site or get to a pc. Also when you make a payment on the ap the only way you can get back to home screen is to choose "make another payment" and then from this next screen a "home button" will now show on top left corner. Design flaw I feel. Outside of my picky critiques I am glad RFCU came out with an ap.
I've been waiting a long time for this. Been using it for a while both on my iPad and iPhone. Love how quick you can login and look at your account transaction and balance as well as your Bill pay. Two suggestions: 1. It's nice that you can transfer between accounts, but would be super if you could transfer between banks. My account is already setup online but can't select to send or receive using the app. 2. Be able to get more detail under bill pay so one can see the balance on a bill. Again the above requests are only "nice to have" not a "must have" Very happy with the app, specially how it fully supports iPad and iPhone . Thanks
This app rules! Transferring money, checking account balances, cashing checks- this app has it all. But the BEST thing about it is that when you sign in, the first screen doesn't show your account balances. So if you have any nosey people around you (train, car, plane etc.) they can't see what you're workin with. Loves it.
I have two banks and this app is VERY fast compared to the other banks. Transfers and deposits can be seen immediately where my other bank takes a couple days, even sometimes a week to show. Which is annoying. So I appreciate that speed a lot.
Great app, it is extremely user-friendly even my parents can use it! The mobile deposit could use a slight update, sometimes it takes a little bit to take a successful picture of your check, but overall it's a great convenient app.
"Go to the bank" is one of my most frequently forgotten errands, so this app is perfect for me. It works well for all your basic banking, without making the people who work at banks obsolete, as it doesn't do everything. But it does 90% of it.
This app is so helpful especially because I can never make it to the bank during their hours. Very easy to navigate through as well, highly recommend this to other Rockland members !
This app is awesome. My husband and I are extremely busy so it's nice to deposit our checks on the run. That could use some updating but overall it's good. And of course it's even better to balance your account any time of day.
They need to do a lot of improvement on the deposit function with regard to taking check images! It's incredibly hard to get a good image and sometimes when it is clear, the app will reject it. I like the app otherwise and hope they improve this function soon.
I love RFCU and I'm pleased with the first edition of their app. Very stabile - no crashes. "No-fee" ATM locator is great. Obviously, future editions should include more features. Would like to see a memo line for e-checks as sometimes you need a reference # along with an account #. Also a way to tag payments as "tax", "reimbursable", etc would be nice.
I have been wanting an app like this for a long time. I have been using it now for about a month and it is great. I also use the iPad app and love that also. I run my business from my iPad and iPhone and this is the frosting on the cake!
Really enjoy my online banking experience now! App works great, super easy to download and use, and no more overdrafts with easy transfer option from savings to checking! Get this app RockFedCred customers!
I get that security is important, but I don't want to give them my cell so they can text/call me. None of my other banking apps require this and it's too much trouble simply to look at my car loan balance. The app seems great based on other reviews, but I don't like this feature so I'll pass on the app.
Big fan of the app. Does everything I need! When I broke my ankle last year, the app was really helpful so I didn't have to leave the house to make deposits or transfers.
The mobile deposit has become the norm for me. Now if they could just figure out a way for my phone to create money and spit it put like an ATM that would be amazing!
I love this app! I live outside the Boston area (Colorado) and have no access to a branch. I've done all of my banking online for years and this app just makes it that much easier to do my business...
With the RFCU Mobile Banking app, you can check your available balances, view transaction history, transfer funds between accounts, pay your bills, contact your local branch and find ATM and branches in your area. 24/7 access to your accounts on the go! To learn how we protect your privacy, please visit http://www.rfcu.com/home/online/security/privacy
