I love how effortless this app is to navigate. My daughter had to pay her college tuition and needed cash ASAP. I transferred money to her account in a few seconds from my cell phone and avoided a late fee from her college. I used bill pay and paid all my bills that were due for the month from my cell phone while on vacation- sitting by the pool. I set an alert and was shocked how instantaneous it was ; I made a cash withdrawal and as I was walking out of the bank, I received an alert informing me about the withdrawal. While on vacation, I used my debit card in a foreign country. I signed into my online banking using my cell phone and tracked my spending, in US dollars, as it was happening.
I love this app. I'll always be a person to person kind of guy, I rather deal with a rep at the bank, but when I need to deposit a check and can't make it, this is so easy. And I can keep track of my spending and balances. Very happy so far. It's so easy to use.
This app is okay for what it is. It's a small community bank so I'm not expecting over the top. However, if they want to appeal to a greater audience they should invest in making this app better; It's too slow and takes a while to load your information, some of its layouts just look outright tacky and they should invest in Zelle (since 99% of there competitors offer it). With that being said, I only signed up with this bank because they're offering $200 for opening a student checking account. Once I receive that payment I'm closing it right away, there is nothing special about this bank to keep doing business with them. Hopefully, sometime soon they will be bought out by a bigger bank to help them with there image.
what kind of bank app doesnt let you close/disable your card via mobile app if you lose it? kept getting an error trying to access card control during this emergency before the app blocked me. when i tried contacting the number on their site to report the card lost, the representative declined to do so for me, all because i could not remember the details of a LOST CARD. this will be the first bank ever i will stop doing business with because its clear my money will not be not safe during future emergencies like this.
Small community bank with an app that works great. Almost unheard of! Much appreciate that the availability of core functionality (mobile deposit, transaction review, Apple Pay, and Bill Pay). Overall, a great local bank with a great app. Would recommend!
I like this app a lot. Easy to use, simple layout, and very functional. I saw my mom, who uses TD Bank as her primary bank, using the TD app, and that app seemed so hard to use that it made me appreciate the Ridgewood app even more. Great bank, great app.
Before the upgrade it used to work perfectly fine, now too many issues trying to take picture of back of check!! 😂😭😔😔. There are still Issues with taking picture with this app not good was trying for hour disappointed!!!
It’s a good app. Gets the job done. But can you guys make it more modern or sleek. Just change the layout a little, I feel like I’m using a website that’s been made into an app. I don’t know if I’m explaining myself correctly.
Ridgewood is a great bank, but like online features, this app included, are garbage. First, I had to wait six months after I opened my account before i could use the app's features. It's been almost two years since I've had my account and I still get a message saying I can't use the app's features. Going to delete immediately,
I've used a couple of banking apps and this one could certainly use improvement. The picture quality for mobile deposit is terrible. I had to retake the picture multiple times. It's good for looking at account balances, but not much else.
There is a $5,000 daily maximum deposit limit which is very inconvenient when multiple checks need to be deposited, it’s similar to a Pizzeria setting a 2 pie daily limit. Thinking about switching to Chase.
An absolute poor build of app. Crashed a few times. Can NOT deposit checks via mobile because of God knows what. Had to retake pictures quite a few times, and failed. Particularly awful when taking a picture of the back. Basic abilities as viewing your balance and transferring when you need to is fine.
When I decided last year to move my account from a commercial bank to Ridgewood, it took some getting used to the absence of the bells and whistles offered by Citi, etc. I am so pleased that with App for my iPhone, it is one the best I have used. Beautifully laid out, easy to navigate. Thanks Ridgewood, being able to bank when away from home is wonderful.
Been using the app via iPad for months. Then about a month ago I was not able to complete the transaction. You're supposed to get the 4 borders to take the picture of check. Rarely works when taking 'front' of check and when it did it never works on back. I emailed the online support and basically was brushed off saying my camera was at fault. Solution? Go to branch to deposit check. Add insult to injury is seeing ads for mobile checking on TV last night.
With Mobile Banking from Ridgewood Savings Bank, you can easily take your banking with you. Mobile banking is a FREE* service for customers and is the quick, easy and highly secure way to manage your banking needs at your pace, anytime, anyplace. Check balances, view transactions, transfer funds, pay bills, view and activate your cash back offers, and locate Ridgewood Savings Bank branches and your nearest ATMs… with the same security you have come to expect with Ridgewood Savings Bank’s Online Banking. With Ridgewood’s App available for the iPhone®, iPad® and iPod Touch® you can bank at your pace. Anytime. Anyplace. For more information please visit your local branch or call 718-240-4778. Ridgewood Savings Bank Member FDIC Equal Housing Lender *There is no charge from Ridgewood Savings Bank, but data rates may apply. iPhone, iPad, and iPod Touch are trademarks of Apple Inc. To learn how we protect your privacy, please visit http://www.ridgewoodbank.com/home/privacy