I’ve never trusted a putting my money in banks. But Rocky Mountain credit union has really won me over. To sum it up. I just feel safe with my money there. All the ladies at the Belgrade location have such a kind and welcoming demeanor. Always very helpful and informative. Thank you for such a wonderful experience that continues to grow with each visit.
The staff are wonderful. But not having your bank be open on the weekends isn’t the best. When they do their scheduled maintenance it never happens on time, it always starts denying you access to your accounts early and later than said. During maintenance you have no way of knowing what is in your account, you can’t go online, the app, call, or even go to the ATM during that time. Their mobile deposit is the worst set up I’ve ever dealt with. You have to write “for mobile deposit only at Rocky Mountain CU” and unless you TYPE it on the check just right, it won’t read it. Forget about you hand writing it, it won’t read it no matter how nice your penmanship is. Defeating the purpose of mobile deposit, since you inevitably have to bring the check in to be deposited. If you’re needing a local bank it’s not a bad option, but for someone who needs access 24/7, I’d definitely have another bank as well.
So I have the teen account setup for me! I love it. Every time you go in person to deposit they put 10 dollars for every ten you hand them. This is as long as you don’t lose your punch card. Back to the app, this app is so easy to use. If you need to transfer money to pay a bill or something it is super simple. The one thing you cannot do online is put in a travel request for when you are traveling. But it has pretty much everything else and the people who helped me were extremely helpful and it was a fast appointment.
Recently update I imagine, if you don’t log in frequently you need to re enter password even though had Touch ID enabled. It wasn’t even that long since last logged in. Maybe a week? 2? Do I really need to check my account that often or re enter password every time? Need to make app more easily accessible, that’s the benefit of apps! Been in a pinch multiple time that needed to pull up info quickly and been told it’s been to long to re enter password and have to try to remember in stores or enter password around people in public which is less safe for protection
New update is worse. Gets stuck on verifying credentials a lot. Sometimes it logs me in and sometimes it won’t. Varies on what stage it gets stuck at. Super slow.
I have used a couple different iterations of this app and then all the deposit feature is the worst. I’m thankful I did not have to deposit checks very often or I would never be able to deposit anything until I physically made it to the bank.
This used to be the best banking app, but with the new changes, whatever they are, I can’t even login. App support just sends me to a secure email for the bank, not helpful. Even the two new bug fix versions that came out won’t let me login. Too bad. I wonder if others are having the same issue. Hope they get it fixed so I can change my rating.
9 times out of 10 it won't do a mobile check deposit even though it's endorsed correctly it rejects it. Useless for modern banking needs, fine for checking balances but in today's world we need so much more than that from our bank app. Staff try to help but can't do more than put in a support ticket than ends in a generic response.
I get all my information through get to the verification and I can’t even get my account approved... is there a reason this app is useless I can’t even sign in please help
I understand the need for a level of security. But, I don't get this. I successfully signed in from my tablet. I signed out, then, after a short time, went to sign in. This time I had to go through the identification routine. And, suddenly, the tablet I had just used was not recognized!!! Makes no sense!!
I used to love depositing check on this app, but whatever updates they made have it changed that experience. What used to be quick painless now takes 5-7 “errors” before it works. Bleh. May be back to in person deposits again.
Since the new update it won't even open do can't even check account. Don't understand why they had to do this big update in the middle of the week during the day and can't even get on the computer to check account. Good bank but this update is a joke.
Being able to log in quickly with Touch ID make it amazingly easy to check my finances on the go! The interface is very user friendly, and I can view all my transaction details in the app! Would highly recommend for download!
It is great to be able to check balances, what checks have come in and to make deposits any Tim of the day. It's a very nice service. The only thing I wish it would do is have as much information on deposits as it has for checks Thanks
Service is temporarily unavailable often. Access to accounts takes a step longer than it should. Can't transfer between members. Heritage's app and service was leaps and bounds better.
The RMCU iPhone app has all the functionality you're looking for in a mobile app. I can view my accounts, pay my loans, transfer money, and make bill payments... all on the go. Easy to navigate and simple.
Love the app better than going to website, it gives me the information I need, control of 3 accounts, all information on one 'page' that I need to know. I love RMCU!
I love this app! It's very user friendly and if I ever have a problem I just have to call one of the branches and they help me resolve it asap! Best bank (&a app) in town!
It's been great to have access to my account without going through the bulky website and it's a nicely laid out app, but it seems like half the time when I try to use the app it times out on my login!
literally the best bank I've ever had, only complaint with the mobile banking app is that its down a lot. other than that its super easy to use and pretty fast.
I'm very pleased with this banking app. I've been a customer of a few other local banks/credit unions and none have such a professional app. I would love to see Touch ID capability or 1password integration. Pretty please??
The newest version of the app is slow and unreliable. Half the time it can't connect. Takes forever to load and process even on fast internet. If mobile online banking is important to you, until this app is overhauled you should use a different bank.
This app was all but useless to begin with now with the recent update just crashes upon opening nothing but problems don't recommend the app or the bank
This app has a huge ad banner at the bottom. If I want to see my financial institution selling me something I would go to a bank. Ads don't belong on a credit union app.
Welcome to Rocky Mountain CU Mobile! Rocky Mountain CU Mobile is RMCU's FREE Mobile Banking Application. Manage your money – anywhere, anytime. Do more with our Rocky Mountain CU Mobile app. Rocky Mountain CU Mobile allows you to: - Sign in with Touch ID or Face ID - Use Quick Balance to view account balances without signing in - View Quick Balances on your Apple Watch - Transfer funds between accounts - View account balances and transactions - Make loan payments - Deposit checks - View check copies - Pay bills - Access Statements ...and more! For more information or to become a member of Rocky Mountain CU, visit us at rmcu.net