I've been with safe 1 since 1995. I used to be just a customer. I begged Lydia Chavez (best manager ever, happy retirement) for a job Everytime I went in she finally hired me. I went to school while I worked and she accommodated my schedule. I'm where I'm at because of her. I still bank with safe 1 all my loans I only use this credit Union. This will be the only bank for me. Customer service A=+++++
The app will not let me cash checks through it anymore. I would usually use it because the bank closes pretty close to when I get off work and I have a commute. It will not take any picture I take no matter what. When asked the support they just say try again later. Full check is in view and it won’t let me submit even though I know is a good picture. Rest is cool though. Just that one thing for me.
I’ve been using this app for a while and it is easy to use and overall a great experience yet since the new bug fix update I can’t login the login page actually freezes and it doesn’t allow me to do anything please fix this lol
The app was unavailable til 7 am this morning for an update, but now the update is finished i can only get the app to work a quarter of the time. It’s always been a reliable app until today and I do have faith they will fix the issue as soon as they can after the issue is brought to their attention
Simple to use, however check deposit is not working. It keeps asking me to retake the photo of my check, even though it's a good photo and everything is visible. It won't accept any of my photos now matter how many times I take it. Such an inconvenience to have to go to the branch during this pandemic!
I wish there were a way to access my account and routing number through the safe 1 app, also I would like to be able to use Zelle with safe 1 but it appears it is not compatible 😞otherwise it is easy to use
Absolutely terrible in trying to deposit checks. You can stand there looking like a fool for 20min and it will not properly scan a check. Totally worthless other than seeing account information.
In the past, this app was good with showing what transactions I had made as soon as I made them but recently it hasn’t been keeping up and shows them 2-3 days later. I lose track of what I actually have. Please fix this bug.
I have a hard time keeping track of my transactions as the transactions are NOT loaded in a timely fashion. This makes it very hard for me to know what has cleared and what hasn't cleared. I love BofA because I always know where I stand with them.
I have the iPhone X and ever since I upgraded to this phone the app does not work correctly as it has not updated to utilize facial recognition. Please update!! Thank you!!
Gives everything I need with just one exception. All accounts should be available for transfer. Unfortunately my credit card through SAFE1 is not listed and requires me to call them to make a payment. That would be nice considering I can make transfers to my car loan through here. Something to think about.
I can check my account, transfer money between savings and checking, and even deposit my checks. At anytime! No lines or wasting gas going to the bank! Love it!
In the accounts section, you can see the breakdown of transactions happened in a particular account (savings/checking). I wish they add the time when the transaction happened because there can be multiple transactions per day and it will help a lot. Thanks!
Straight and to the point. Let's you address most issues and if I have had one I have put suggestions in on the actual site and they seem to be very receptive with it. Thanks!
The app makes banking with Safe 1 so much more convenient. Way to go Safe One1. Now if we could just increase the number of electronic transactions one can do in a month would be really awesome.
This app works fine. I do my folks banking and it runs smoothly. I did not give it a five because I need to see daily balances. It just shows the bottom line for the day you check it.
Good app. Like that I am able to transfer money to cover purchases. I like that you are able to pay bills too. It's an easy app to use and I would recommend this app.
Very easy to use; so far, I can do all the banking I need to do from this app. Granted, my needs are pretty simple--check balances, move funds, pay bills. Great so far!
This is a good app to use. It needs some improvement. It fails to show pending payments that have not been paid out. But otherwise I like the easy access to my accounts.
So glad this is finally available! Now just add mobile deposits and I'll be one happy girl....Holy Sweet Jesus! Mobile deposits are finally available with the latest version! So so so happy!
It saves a trip into town which is wonderful. Capturing the photo was a little tricky (capturing cards for Apple Pay much easier) but finally succeeded. Hopefully, this app will improve with time. For now, I'm very satisfied.
With the Safe 1 Mobile Banking App, you can check your account balances, view transaction history, transfer funds between accounts, deposit checks, pay your bills, and find Safe 1 branches and ATMs. Safe 1 Credit Union "Where Membership Matters" To learn how we protect your privacy, please visit http://www.safe1.org/home/privacy
