Ever since they updated this app it has become so slow to the point where it will time out when logging in. Usually takes several tries if it even works at all. If you do manage to log in, doing things like switching the account you’re viewing or transferring money hits the same problem. I always wind up logging in on safari, and at that point, why bother even having the app? Needs A LOT of work.
The new update is a mess, main page is very confusing, the app keeps crashing. Looks like the page was poorly designed. The external transfer never works and always blocks my account. I have been with this bank for 12 years but if they don’t get up to date with everything I will be switching banks soon. Very frustrating when you trying to deposit a check and the app keeps crashing
Ever since they “updated” the online banking I have had nothing but issues with it. I can never get on it. Desktop version no issue try the app with the same information tells me its wrong. You can’t use Face ID to log on. Even when you get on the format is horrendous the old way was so much better. They need to seriously look at there app if they want to keep up with other banks.
After the “Tech Upgrade” this past week the App has been downgraded to a Windows 1999 version of itself. Why would SBD update their systems to be worse? The old version worked absolutely fine. The login screen is now clustered and confusing and the transactions are difficult to read. Worst update I’ve ever seen!! Please revert back to the old App!!!
I expected a much better experience with the recent upgrade. It’s not any better, as a matter of fact it’s worse. The log on page is a mess. I don’t see anything different. On a positive note, it’s good to be able to see pending transactions.
Do not like, can’t see the pending deposits. If you go to the site and hit the arrow it locks the screen and you have to turn your phone off to rest the app. Like the old app better easy to understand better. This one is very confusing.
Ever since the latest update whenever I open the app it goes to a black screen and says “Loading”. I wait for at-least ten minutes just for it to then say some sort of error message. SO fed up with this app. Looks like I’m going back to using the website.
Aside from having horrible connectivity issues this app looks like it was designed by an 8 year old. The functionality is better than before but it was not designed with the user in mind. The app is the worst part of this bank. What a shame
When trying to make mobile deposits, this is still not as easy as most of the other banks. Also, the new app is not as easy to navigate as well as the looks are not as good as the old app. I think this could be a much better app.
Older version was streamlined. Easy to use and uncluttered. New version is difficult to log in. Confusing to navigate and it looks and acts like the website. Not very app like. Bring back the original app
Every thing I have used in the months of having the app has worked fantastically well. However the one gripe I have is that I wish there was an option to either show only available balance or have the available balance switch places with current balance so that it's more visible.
I'm so happy that SBD finally came out with a mobile banking app! I have the SBD app on both my iPhone 4 & my iPad mini, and it works great on both devices!!! Beautiful, elegant & simple design with a very intuitive user interface. Well done, SBD!! I'm sure many of your customers will really appreciate this app. Thank you!! :)
I'm glad there's an app now, I was about to transfer my business to another bank in order to get this feature. But.... The check deposit function needs some work. It is difficult to get a clear picture, but I know that can be done because my Chase app works beautifully. Keep at it, SBD!
I finally have a mobile banking app on my phone. It's great. It's so much more convenient than going to a website. And, I can now deposit checks from my phone. I'll be using it for a while, and may update it to a five-star app.
Not sure what’s going on but it’s making me provide a security code from a phone call or answer security questions with every login, even on the same device. Still pops up if I logged in earlier the same day and no way to override.
Easily access all of your accounts and features right at your fingertips with our mobile app. Manage your accounts, deposit checks, make transfers, pay bills and more! Manage Your Accounts [+] Monitor your checking and savings accounts (current and available) [+] View mortgage, auto loan and other account balances [+] Set up Account Alerts and adjust your preferences Quick Access [+] Enable Touch ID® or Face ID® for a fast and safe way to access your account [+] View your balances on the go with Fast Balances Enhanced Navigation [+] My profile menu to manage notifications and personal preferences [+] Navigation tray with quick access to our top used features [+] Hamburger menu with all of the transactional tools needed to stay on top of your finances Deposit Funds [+] Deposit checks by taking photos of checks to deposit them [+] Instantly view the processing deposit in your account Make Transfers and Payments [+] Transfer funds between your accounts and to other financial institutions [+] View and manage your bills and recurring payments in one place Disclosure [+] Our mobile app is Free, mobile carrier message and data rates may apply [+] Some features are only available for eligible account holders and/or accounts.