I’ve been using this app for years and it’s been super convenient but out of nowhere the mobile deposit feature disappeared from my app. I’ve done everything I can think of; logged out and back in, updated the app, deleted and reinstalled the app and still no where to be found. Makes it really hard to deposit checks when I have them. 🙃
I have been using this app for more than a year and it use to have the mobile deposit app which I LOVED and for some reason it’s not there anymore. Other than that this app is really great, never had any problems.
Updated my app yesterday and now I no longer have ability to use biometric log-in on my iPhone, I have to enter password every time. App was great before the upgrade, nothing changed except the ability to use biometric/face recognition to log in.
Ever since a week ago I can’t login anymore. At all. I can login fine on the website but not the app. I don’t know what is wrong and it’s very frustrating. Customer service says it’s working fine. But mines not. Considering switching banks at this point.
The app is OK for monitoring accounts and making transfers, but the main reason I wanted this update was for the mobile deposit feature since Solarity closed down the branch right next to my office. I thought, great this will save me trips to the bank. Well the mobile deposit feature does not work on my iPad and it crashes every time I try to take a picture of my check on my wife's iPhone. I guess it's back to driving to the nearest branch to make deposits. Maybe the next version will give me what I actually need in a banking app.
Got a 509 error code a couple days ago. Then the app updated. Now it keeps giving me an internal error message and won’t let me login at all. Tried to log in through the website and things don’t look right.
Solarity Credit Union's mobile app allows you to do all of your banking on the go. Wherever, whenever. If you need assistance please contact us at 800.347.9222 Features - Check Balances - View Transaction History - Transfer Funds - Send Money - Bill Pay - Card Controls - Apply for a Loan - Mobile Deposit - Thumbprint and Eye Verify - Secure Messaging