Solvay Bank

Easy to use online services. I never have to go inside bank. If question I can easily resolve by phone. Happy .

SAVE ID SHOULD DEFAULT TO OFF instead of ON. Make it simple to TURN OFF SAVE ID. THE ONLY WAY TO TURN IT OFF IS TO DELETE THE APP. You have to remember to turn it OFF every time you use the App. The most annoying and frustrating is that once you sign in with Save ID ON, it automatically saves it to ON. Even if you slide it to OFF before entering your password it’s still saved to ON the next time you access the app. The only way you can successfully turn it OFF is to delete the App! Please take a look and consider a fix.

Honestly, it’s garbage. The app forgets you all the time so you have to remember your password. On top of that it turns off features all the time that you have to manually turn on. I can’t tel you how many times I had to set up Face ID or instant balance. It’s gotten to the point that I don’t even care how much I have in my bank because I hate checking the balance so much with this app. Why reinvent the wheel? You’re not chase or keybank. Just do what the others are doing and you’ll have a good app. It’s not rocket science

I looked for a canceled check today to file for a reimbursement and they are no longer showing as available for me to view a copy. That is a big inconvenience and if it was eliminated to streamline the program or something, it is a big loss for me, please put it back.

I am not able to use this app without updating, but the update is not compatible with my iPhone 6 operating system. Not only is Apple forcing consumers to spend money with updates, but apparently Solvay Bank’s , and probably hundreds of other app developers are inadvertently or knowingly reaching into pockets with their “required” updates.

I love the app, so many things you can archive. Love the transfer feature. Anthony

One improvement would be to allow customers to see more history on their accts.

This version is super glitchy, didn’t save my user ID, and most of the time it doesn’t fully load when I open it. It tells me it can’t validate my user information as soon as I open the app. I hope they fix the new bugs soon.

This bank continues to meet my needs in an intelligent and satisfying manner. In addition, they are very personable and gracious.

Functional but has been glitchy.

Feels and looks a little rushed

It won’t let me sign on through the app or web browser on my phone. Like the bank but their technology is sub par to any other bank I use.

Any app update coming soon?