The old version was much better. The developers of the new one hope to cover up all its inadequacies with flashy features and sleek UI, but unfortunately they detract from the overall functionality and make it look even more haphazard than it already does. Like most reviewers, I agree that the scrolling balance that updated after each payment was extremely useful and should come back—from using the app, it’s not clear why this was removed, as the area where it appeared is now just wasted empty space. Also, it doesn’t always update pending balance correctly, and like another user, I have accidentally overdrawn by trusting the balance I’ve seen, even though my account shouldn’t let me overdraft, and then I’m charged ridiculous fees even though it’s the fault of the app’s design and the bank itself. It’s truly a horrible design and update that destroyed an otherwise reliable and functional mobile banking platform. Hooray, I can sign in with my fingerprint but what’s the point if the whole of the application is broken and useless. It’s so unpleasant and inconvenient to use, I’m currently in the process of looking for a new banking institution. Great job, South East.
I use this app frequently. When I originally downloaded it, it was a little slow, but very functional. Now, it won’t let me log in half the time. I’m getting tons of error messages, it’s giving me incorrect balance information, and today it has stopped showing everything but the names of the accounts. With each “update” it’s gotten worse and worse. Please fix this! You’re the only bank I trust, but if I can’t depend on your app to function properly or your website to be as functional as the app should be, then I probably need to find another bank. Y’all are above this! If you’re having difficulty finding developers, my husband is a Software Engineer. I’m sure he’d be able to help y’all out a little at least. Put up a job opening or something.
Had bill pay set up and have been using for several years. Stopped working. Have updated, removed and reinstalled… does not work on my phone or husband’s but does work on computer. Does not seem to be anyone who can resolve the issue. They just keep asking over and over 1) error message, 2) have you updated the app 3) have you tried to reinstall 4) does it work from a PC. Not sure why it quit working. Seriously thinking of moving my money so I can pay bills. All other features work.
I do like the app except I put my password in and half the Time it will not let me log in then haft to get bank to reset so I can log in there is something wrong I should never need to change password unless I choose to do so I do not like be out also because of face ID it works on all my other apps, but this one has to be held perfect at the perfect angle or you have to enter password app is set up very sloppy
It’s super easy to navigate and everything is straight forward. I’ve heard about others having an issue when they get a new phone and the app doesn’t transfer cookies, but other than that I think this is a fabulous app. It lets me transfer funds between account without having to leave the house!
I wish you would bring back the scrolling balance with each purchase. This allowed me the convenience of not having to pull out the calculator every time I purchased something. Please bring it back. Otherwise love it.
The ease of use n any app is very important to me. I really don’t like frustration in something that, in this day and technological age, doesn’t need to be frustrating. I’m in and out in no time to check what’s going on related to my banking.
When I’m looking at transactions and I am scrolling down to see more transactions if I touch the page to scroll something like another page (I don’t pay attention to what it is cause I just want it to go away) comes in from the left of the screen and obscures what I’m trying to see. Happens over and over! Annoys me to no end. Fix this glitch please!
The app has a decent interface and user friendly feel, it’s quite easy to maneuver and control. I would like to see Touch ID and Apple Pay compatibility be implemented in the future. These two things would set this app inline with other competitors, as of now South East is behind.
Shuts down a lot and doesn’t show the amount that was in your account under all the transactions like it used to. Needs improvements and really need to bring back the amount in your account underneath each all the transactions made
SE Mobile Banking by SouthEast Bank allows you to bank on the go. It’s free to download and offers quick access for managing your bank accounts. Check your balances, pay bills, transfer money, and locate ATMs and banking centers with just a touch. Our native app is fast, secure and free. Use your current login information to start banking today. Features: •Check Account Balances •Transfer funds between accounts •Pay Bills** •Find our ATMs and Banking Centers using the GPS system provided by your iPhone.*** *Must be an Online Banking Customer **Online customers must first setup transfer and bill pay accounts prior to using these features. ***This is limited to locating our banking centers and ATMs. Please refer to your carrier for any fees that may apply.