Southland CU

Finance
Rating
4.9 (5.5K)
Size
80.5 MB
Age rating
4+
Current version
4009.0.0
Price
Free
Seller
Southland Credit Union
Last update
8 months ago
Version OS
14.5 or later
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User Reviews for Southland CU

4.88 out of 5
5.5K Ratings
2 years ago, Courtney065
New App doesn’t work consistently
I don’t understand how this credit union can’t get this app correct still. Literally tried for 30 min to pay my bills through the app and received endless error messages. So now I have no clue if my payments were taken or not. Last time this happened my bills were double paid due to the App’s errors and Southland CU won’t cancel payments if they’ve screwed up.
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7 months ago, kk90049
Excellent CU and App
What can I say? As a banker of 20 years, I am impressed both with SCU's ability to deliver and their app offering. It is functional, easy to use and simple. My only knock is that they are very restrictive on their mobile deposit policy, which is understandable given the risks, but if someone has a loan and is keeping 20x the deposit amount on hand, it probably is low risk to accept.
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4 months ago, Precious Too
Member for many years
Feels like family. My only ask is that when the representative has to speak to a coworker about a situation related to MY account is that the conversation be in English. Talking about MY account in front of me in Spanish is not good!!!!! Somewhat rude and annoying. Thank you
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3 years ago, pbl metro
A full service credit union with a great mobile app
I've been a member of SCU for 30 years. I love the new mobile app: easy to use and good security. Plus you can track your credit score. Thank you for continuing to improve the customer experience.
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3 years ago, BeeDaUce310
Improved a app
I liked the old app. But this new version is way better. Easier to use and the functions are better. Still checking all the functions.
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9 months ago, Pink.Giggles
Needs more branches
I’ve been with SCU for about 15 years and have never had a problem that wasn’t resolved (in my favor). I only wish they had more branches that were easy to get to, especially in LA. Besides that it’s a cool bank. App is easy to use & you can do most transactions on it.
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2 years ago, walkingcrybaby
Very convenient for all members
This app has gotten better over the years and it makes transfers a breeze. I don’t think I would get along without this app.
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1 year ago, Bofa Dees Knutz
Frustrating
The app keeps getting a renewed ui which is just difficult to deal with and try to find everything again. Also mobile deposits arent much helpful since they hardly work. You have to get the “perfect” lighting and wont deposit my checks even tho i have signed off on the back.
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3 years ago, LG0765
New Look
I updated the App and online website yesterday. I like the new look and easy to use the applications for BillPay and like that Zelle is now added. Real happy and easy to use for this old lady. LOL!
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3 years ago, Pj9113
Zelle available is awesome!
Overall, this is a great update. I especially love the access to Zelle. I sent money to a family member who has Zelle and it was in his account in minutes.
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3 years ago, sailor_angeles
Better
4 stars for new version. Re-enrollment wasn’t a hassle. Tried the snapshot thing but didn’t like that it’s automatic, so it’s disabled. Would greatly prefer a widget with snapshot info on my leftmost screen like the navy federal credit Union app.
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3 years ago, MamaMiks
Great service and trustworthy
I have been with Southland now for about 6 years and every transaction has went so smoothly.
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1 year ago, This girl love Disney
Like the old app
Every time I try to use the app it glitches out please fix it thank you
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8 months ago, lovelydavis35
Love the mobile app
This app is very convenient in helping me to keep track with my expenses and incoming money and out going money.
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2 years ago, Sweet100%
Grateful
I visit the Carson Branch. My heart is full of gratitude for the employees of this branch. They are kind, professional, and patient. I feel the island vibe and it feels like home at this beach.
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11 months ago, Sarah9298
Check deposit
For some reason I don’t have the check deposit option at the bottom. My app is up to date and I had it previously but now I don’t.
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2 years ago, valadezsaldana
Satisfied Customer
It’s very convenient, avoids trips I had to make by physically going in to the credit union.
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10 months ago, SaltyF
The Best App in the Southland
Easy to use and you can conduct all your banking services even buying and selling bitcoin.
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3 years ago, FreeFanatic
Love it
Very user’s friendly, easy to navigate & I can get everything I need to know.
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8 months ago, ilee1688
Great job!
Love this bank and this app. Never had any issues. Keep up the good work!
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3 years ago, Ang88_
Update is amazing
I love the new update. It’s user friendly and looks so much more modern.
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8 months ago, Buffimina
Southland Review
Wonderful site, easy to use. Very reliable very seldom down for maintenance. No complaints whatsoever.
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1 year ago, AClardie
Almost perfect
With the latest update it appears we lost the ability to sort our accounts by withdrawals & deposits. PLEASE fix this!!
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3 years ago, 917349019737493019274
Works great
Love the interface and options!
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3 years ago, Nima -lulu
So much easier to navigate !!
Thank you !
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11 months ago, momma ruuuuuuu
Happy Customer
If you’re not banking with SOUTHLAND, you’re missing out.
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11 months ago, Godsgud
App is friendly user👍👍
My family is also using this app🙌
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4 months ago, MC121023
New Accounts
Ms Tyler is always ready to help and is very Knowledgeable. I appreciate her working there.
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8 months ago, ?bangi?
Bank
My Credit Unión Bank is the best I’ve ever had , protect my account to the maximum!!!
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3 years ago, Mrs. Garcia
Miss Garcia
I love my Carson branch staff are very helpful and always very friendly thank you
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3 years ago, Fdggfg
Good set up
More options
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2 years ago, vicaruio
Profesional branch
Very reliable and accurate.
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5 months ago, grwer
The best
The best service ever, it can’t be better
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3 years ago, Mr Fanatic
My branch
Keep up the good work!!!!!
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4 months ago, order 85
App not working
Recently I’ve tried to open the app and all it does it spin and say retry what’s going on with this app?
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3 months ago, AZ Dodger Fan
Great Credit Union
From our manager, Mr. Manriques to all of his staff Great Job!
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5 months ago, Brixlbc
This app still doesn’t work
Can’t even open/register my account on the app I’ve been here for months too 🤦🏽‍♂️
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10 months ago, Tank Whittier
Bank
Best bank ever especially Santa Monica branch
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10 months ago, BadMotherFukcer
Love it
Super easy, barely an inconvenience
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3 months ago, Robot26
Great app
This app is great and improves often.
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3 years ago, panache positive
New Home Banking
Is awesome! Nice work Team Southland!
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3 years ago, Where are my likes
Review
Great bank
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9 months ago, GreySack
Ez 2 yuz
It’s just 2 simple👍🏼
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8 months ago, MsKarenMcbenett
Great app
Sully is the best worker at southland!!! Shes super cool
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10 months ago, Dpatten69
Dennis Patten
You guys are the best 👍🏻👍🏻👍🏻
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13 years ago, mllejay
Amazing!!
It's taken them a while but it's finally here! This app is amazing, it's worked perfectly for me. I've been using this for about a week now and I haven't had a single problem. I would highly recommend this app for any southland member it's a quick, secure, and efficient to handle banking quickly and check your balance. More over I would recommend southland credit union as a whole. It is a wonderful financial institution, with great rates, and the best member service. Whenever I walk I into one of their branches, I am taken care of and feel as if I am really a valued customer instead of just another account. Join this credit union and get this app!!
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5 years ago, zach378
Making Progress But Still Major Design Improvements Needed
The app has sort of improved over time but it is still a very poorly designed iPhone app. The interface hasn’t been updated for larger iPhone screens so everything feels shrunk down for a smaller phone which leaves these big black boxes around the edges. The screenshots for the app are totally not what the app looks like on an iPhone X. Sometimes Face ID activates but usually I have to enter my password. It’s difficult to navigate the application. I have banking apps from many different banks and Southland is the only banking app I have seen where you can’t see your balance when you login. It’s ironic that I have to select “Quick Account View” just to see my balance! There is no cohesive navigation and I often find myself lost in the menu options trying to figure out where something might be. My hope is that Southland brings their iOS app into the modern age ASAP. They’re a fantastic credit union and am eager for an application to match.
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5 years ago, cuteveri
App doesn’t work properly
Not a good app at all, I’m I’ve been trying to check my transactions and it doesn’t let me. Nothing pops up only lets me check quick view which only let’s you see a weeks worth not the whole month or past months. I’m also trying to activate Touch ID sense they updated the app and it doesn’t let me activate it.
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8 years ago, LDCorona951
Poor Check Camera Performance
The application itself overall is good. However, the app to take pictures of checks is not very good. In fact, I have only had one check pass scrutiny and actually get deposited. All others I have tried have failed even though from my view point the pictures of the checks were clear. If you are getting the app to deposit checks you will be greatly disappointed. The software needs to be improve in this area.
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4 years ago, CBR_83
Incomplete app
My family and I are users of this bank but for some odd reason I’m the only one out of three of us that doesn’t get mobile deposit option. No matter how many times I update my phone or the app I don’t get have it... confused. Otherwise the app works fine.
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