Spark Mail + AI: Email Inbox

4.6 (74.5K)
382.4 MB
Age rating
Current version
Readdle Technologies Limited
Last update
1 month ago
Version OS
15.0 or later
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User Reviews for Spark Mail + AI: Email Inbox

4.63 out of 5
74.5K Ratings
1 year ago, Arclone
Want to love it but….
I really, and I mean REALLY want to love this app. On the surface it’s everything you could want in an email client. Lately however, problems have crept in making it annoying to use, particularly between devices, where if I delete or arrange messages into relevant folders, it’s all cleaned up on one device, but when i switch to say… my phone… all the messages are still there in the inbox. It isn’t until I kill the app and do a pulldown refresh that the state of the inbox is actually refreshed. On top of that, on any given device at any given time, I’ll check my mail, clean out my inbox and flick the app away, only to discover the red dot with my message count hasn’t updated and it looks like I still have unread messages. To be fair this could just be an issue in ios, but I don’t have this issue with other apps so I dunno. Today, and what prompted me to finally leave a cautionary review - I actually had to delete and reinstall spark on my ipad to get it to realize i had already read and filed my messages on my phone. Minor annoyances to be sure, but as Readdle continues on their corporate path of “we can always make it better” - you’re breaking too much. Change is bad, ok. we spend years building email habits and expectations, and believe me, rocking a comfortable boat with more going on under the hood than you can keep working reliably is not the way. NOT THE WAY.
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3 years ago, PlaSmaK1ng
I won’t even lie it’s better than Gmail
So I started using Spark for work as they required me to use it for emails. I eventually ended up leaving that job and I still use spark! It wasn’t Until I got a computer(I only use spark on my phone) and realized that emailing in general just felt so off without spark 🤣. Easy to use, very nice looking, highly accessible and clutter free. I think the main point is how it categorizes everything in a unique way. There is also a “erase page” feature so you can erase every email on a page instead of having to manually click one at a time. It just feels scores more smoother and responsive compared to other emailing services including gmail! I 100% recommend Spark ESPECIALLY if you are in college. God does this app make schooling a lot easier. I also see some reviews about spam being an issue and not being handled properly by the app and from my experience I haven’t had an issue with that but it seems many have so I’m sure it is an issue. I also haven’t had an issue with being logged out randomly or not getting emails. I’ve used it for 2 and a half years so I can’t really say anything on those points and it’s hard to say if it’s actually a spark issue or something wrong with a persons device. I personally have had 0 issues with the app.
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3 months ago, Mr. Dabney
This app could be the best...
I love this app... however, the basic features of an email app have not been focused on. As an app developer, I understand what it takes to do this and is not lost on me at all. There are a few key things that need to be addressed before the Spark team releases new features or paid plans. 1. Fix the search feature. Unless your search term is exactly what you need, the search won't return anything (including a message saying no results found). On the desktop side, trying to drag the cursor in the search field actually drags the entire app. Extremely frustrating. 2. Fix the notification issue. Notification badges stopped working for me and I have no way of fixing. The settings inside the app allow you to turn on the badges and notifications, but once I do, I get a message saying it's unsupported. 3. Add spam learning or filters. This is the most I've ever had to deal with spam mitigation. This shouldn't be a paid feature either. Again, the app is great and has so much potential but I'm willing to remove my account if it means a more efficient experience with email. Hoping the team takes this as constructive. Based on previous reviews that have ripped the app, I'm sure I'll get a basic response to email the dev support team. I've already done that (multiple times). Please spare me the patronizing response you have given others and just take action on what people are suggesting.
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1 year ago, C.J. Lidmjb
BEST mail app, I LOVE it!
As many have stated, I was also a mailbox user and I was very disappointed at the Dropbox decision to drop the best mail app created. I was pleasantly surprised to see this app, but the biggest flaw I have noticed so far is that it cannot open a password protected excel doc. I like the swipes, the signatures, the snooze, the price, the look and feel, most things, but as others have mentioned there are some flaws that need to be addressed. Over the native app it has the snooze which is crucial to me. Please keep making improvements, I've looked though some of the future development and it looks like it is going to be very good, but don't forget about basic email functionality. EDIT: After using spark for awhile now I do like it but it has some really annoying features. For instance, when I download the images of a Google news alert, spark only renders the visible screen and you cannot scroll around to see the rest of the message. I see this with many html messages. This should work as a going in argument when releasing an email app in today's world. EDIT 2: They have fixed the html annoyances, the html rendering is flawless and smooth, it now rotates to landscape & portrait. I LOVE this app. Probably the best mail reader out there, it has surpassed mailbox by far!
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3 years ago, jaab3rd
Snooze is Broken
Spark is generally great, when it works. However, snooze is perpetually broken. In prior versions, large numbers of snoozed items would lose their snooze date and revert to “someday”, forcing a periodic review of the snoozed folder to ensure nothing had gone AWOL. Now, snoozed items randomly appear at the top of the inbox immediately after being snoozed, labeled with their correct snooze date, or randomly appear in the inbox based on their original unsnoozed date with no indication they were ever snoozed. The latter is particularly bad, as there’s no way to know when this happens other than to keep the inbox empty or to remember everything that was snoozed and to notice when emails don’t reappear on schedule; if I could do that, I wouldn’t need snooze in the first place. Spark typically works well enough and often enough that my periodic reviews of potentially less buggy alternatives always lead me back to Spark, but the continuing snooze bugs are very, very frustrating. The bug appears to be correlated with having multiple devices running Spark and possibly taking Spark out of the foreground on iOS or closing it on macOS without first forcing a synchronization. However, religiously forcing synchronization doesn’t make the problem go away entirely. Avoiding using Spark on iOS while it is open on macOS also seems to help, as does avoiding using Spark on multiple devices altogether. It’s almost certainly a multi-client synchronization bug of some type.
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2 years ago, ichia
5 Star App Again
Spark has been my go-to iPad app for years. I prefer to sort through email with Spark on my iPad than through any other method (various apps across all my Apple devices). The way it automatically sorts them, not only by my multiple email accounts, but also by type (ie, people, notifications, newsletters, pins, seen, etc) makes it easy for me to get done what needs to be done. At one point I dropped it down to 4 stars because of an annoying bug where there were blank spots in my email list on the left and I had no idea if emails were being deleted or moved to “seen” or what happened to them. This makes it hard to fly through spam control and save important emails for later. I sent support an email, they quickly replied with instructions on how to help them track down the bug (screenshots, how to do log report, etc). They replied and said the devs were able to isolate the problem and it would be fixed. Today I received an email from them that the bug was in fact fixed and to test it. After a vigorous testing session it indeed was fixed and I replied to them letting them know all was well. I’d give 5+ stars if possible because not only is the app great but their support is also great. Keep up the good work Readdle!
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2 months ago, The Fretninja
Two Years of Use, Still in Love
I have been using this app on iPad, iPhone, and the Mac for a little over two years now. I won’t list out the dozens of tiny little nitpicky things that kept making me hate every other app. I actually think the stock Apple mail app is solid. I am a believer in inbox Zero, it keeps my life calm. To avoid paying a subscription, I have tried switching back to free options several times, and I can only make it about two weeks before my inbox is overwhelmed. I have also tried several paid apps, including canary and shortwave among others, taking advantage of their free trials. If I had to pick a second favorite, it would be shortwave, but the fact is spark has very similar AI features as then and is just as good at grouping emails and intelligently only showing you high priority ones when you are busy and providing you with the ability to rip through dealing with them efficiently, all while being much more affordable somehow. Coming from someone who has tried them all, I have to say that unless you are willing to spend $30 a month on superhuman, spark is the best thing there is.
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6 months ago, DolceBacia
The Future of Email…or is it?
I really want to love this application and be satisfied with it but I just can’t and I’m not. There are some features missing that I would expect to have if I am paying monthly for something. For starters, a better way to block (and keep blocked) spam emails, or at least have what we mark as spam go straight to the spam folder, rather than continuously come into the inbox. An option to block the domain and/or email address would be great as an addition or even in lieu of. I have used two other apps for my email and they blew Spark out of the water when it came to that. Unfortunately, they didn’t fare too well in other areas but I would rather have better security than AI integration for writing emails, but that’s me. Also, it seems to struggle syncing between my devices (I’ll have an email on one device, that’s new and hasn’t been looked at, and I’ll go to another device and open the app and once it’s loaded, that email is not even listed there). I have missed out on some very important emails because of this. It’s lagging more now as well. Not sure what’s going on. I’ll wait a little while longer to see what Spark comes up with but if they can’t/won’t do anything about that, then I’ll be forced to move to a different app.
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3 months ago, GeorgeB977
Exceptional Potential but flawed
This is the second try I gave this fantastic application in half a year and unfortunately I have to resort to lesser apps with less potential yet again. Probably due to problematic ios17, ever since latest 17.4.1 spark whenever is idle or in charge, the app is active in background 1hr out of the hour and during the day probably 20-25 mins ( main background app refresh is off) - this degrades battery considerably. I wish they fix it, it's a shame cause it's really a perfect email app- it has anything one would like - in the free version, a rarity these days, I was this close to purchasing a sub just to support this co not cause I needed the premium features but unfortunately this idle and background activity drove me away. - update, thank you Elmira for pointing this out, just as I was reading your response, I've realized another app, from a big developer that also makes operating systems for computers, has an app that behaved the very same as Spark did over the last 24hrs including night charge time. It has to be ios17 with its 'features' then. I'll happy to give spark a try once again!
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5 years ago, Kaitlin Roten
Has changed my outlook on email
THANK YOU!!!!! I’ve been using spark for a few weeks now and I’m in love. I knew what I wanted from an email client but I thought it didn’t exist. I wished I would’ve been using spark YEARS ago. So many emails were getting lost because of my lack of motivation for email and now I’m back in business. I’ve always wanted to be a zero inbox kind of person but the task was so overwhelming. Spark has made it easy and I’m much more focused. I love the snooze feature because before I sometimes needed time to think about a response but I inevitably the email got lost. I’m a business owner so I should respond to emails in a timely way so this has really helped me retain more clients and keep up with email tasks. This really helps me focus when I get interrupted with an email or just need a little more time to think about my response but don’t want to forget about responding (which is what use to happen!) I also love how I can schedule my emails to look more professional sending them more at “business hours”. Email use to be this scary and terrible thing that I had to do, now it really is fun and enjoyable.
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5 years ago, Amanda_anguel
Spark was great - now it’s not
I’ve used Spark for the past 3 years. I have 5 e-mail addresses because I am a teacher at several schools and a law student. I turned to Spark to better organize my email. However, I now dread having to open the app every morning. My “flagged” emails are overflowing. My “seen” emails are overflowing. I can’t figure out how to unsubscribe from emails without having to physically go into each email to click “Unsubscribe”. The app does NOT sync between iPad, iPhone, and Mac which is frustrating because if you delete emails on your iPhone you can then expect to see them UNREAD when you check your email on your Mac. Email signatures that you create on your iPhone will not sync to your Mac or iPad. Also, if you do not use your iPad for a week (Spark installed) - you will be inundated with zombie emails that were replied to or deleted already. Additionally, there’s no option to create email lists/groups. This is frustrating because as a teacher I like to create email lists of my students. Aside from that my Smart folder is unorganized. Emails marked as spam still come through to my inbox. The added team features are just unnecessary bells and whistles. I’m in the process of transferring my emails to Edison Mail. Spark has become headache.
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5 years ago, keem0h
I like this... mostly
Since my beloved gmail app turned sour, I’ve tried so many email apps for my phone. This one has some handy features, I like being able to view all of my new mail across multiple email addresses, it’s still sorted in handy categories. Customizable swipes, sharing features, it’s all great! The layout is simple and straightforward. My main complaint: if you’re a super multitasker like I am, every second counts, so the lag when I open this app, is annoying. If my mail is pushed, why do I have to wait for my inbox to update? If I don’t remember to wait for the app to load the newest messages.... that means the message I thought I was clicking is not the newest anymore and has been shuffled out of view and now I have clicked an irrelevant newer message and have to go back to my inbox to scroll to find what I’m looking for. It’s that frustrating feeling like I’m not clicking fast enough. Is it a deal breaker, no. But it’s annoying when you have limited time during the day to check email and now have to remember to mark the accidental email as unread so you remember to deal with it later. Not efficient for me... but I’m sure my issue is probably irrelevant to most.
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2 years ago, LaurenLDM
Loved it until the recent relentless ads on PREMIUM!!
We pay for Spark premium to collaborate on emails. It was a solid solution for us until a recent new release. After the update, our ability to view and interact with emails was interrupted by a slew (10+) ad screens selling a new Spark with new features. I don’t mind a banner notice or marketing email coming my way, but both my husband and I couldn’t get to our emails because of these ads! They literally blocked our inboxes and provided no option to skip, come back later, or X (close out) the ads. As a result, both of us have no idea what the new features are because we skipped through them as fast as possible to get to urgent issues in each of our inboxes. Don’t market and force ads on premium users. We pay for Spark every month; ironically the invoice came through today… If this is how Spark intends to treat its customers, we’ll be looking for a different solution. I also use Missive and Front for work (2 other email collaboration tools), and they have never interrupted user access to emails like this. Oh, just reopened Spark and it’s making me go through the same prompts AGAIN. Again, can’t get access to my own emails. I’m headed to settings now to reactivate the old Apple Mail app, sigh…
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3 years ago, CookieCookie319
Used to Love Spark
I used to love Spark and recommended it to so many family members and friends who began using it as well. I was able to use the widget to preview my inbox (which was my main reason for getting it) and the intuitive design helped me stay on top of my emails for the first time. But the app continues to work less and less well for me :( At first it would log me out of email address #1 very infrequently. Then it began to happen more frequently until it was occurring at least weekly. I last reconnected this email address 4 days ago. Now, the app has disconnected me from all 3 email addresses I had on there and will not allow me to login using the right credentials (it worked online with them). Since I can no longer connect my email to Spark, nor be certain the connection will remain stable, I will be looking elsewhere for a new email app :( I’m actually sad because I loved Spark and loved showing it to different people but I need access to my email and only want to recommend products that work well to people who trust me. I hope these ongoing issues are resolved and thank you for the past year or so of service. I appreciated it and wish the developing team all the best!
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5 years ago, WorkingIntheCloud
I Love This App
I’ve pretty much tried all of the email apps for iOS and while I use google business in chrome with a lot of plugins on my desktop, this is my new go to mobile email productivity booster. I was a long time user of Newton but when they “shut” it down I switched to Spark. It has enough features that I can duplicate much of my workflow from Gmail on Chrome. There is a subscription component but that is basically for teams and collaboration not for the email component. The basic free subscription to those features is enough for me but if I can get more of my team using this, I wouldn’t have a problem upgrading to the paid tier. At first I thought, “why would I want to take communication out of the email channel” but it actually works. I can pin the email, collaborate on the question/task without the noise of email. Think of it at a basic level like a Slack channel built into the email. I was over moving to a mobile email app and having the product discontinued or acquired (yes, I’m talking about you Mailbox). Readdle isn’t a one trick pony and has a broad app ecosystem. Needless to say, I highly recommend this app.
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1 year ago, dfwdthr
This App is Chat-GPT level useful
My various email accounts grew into the realm of unmanageability a long time ago. Before I got this application my inbox was nearly 60k unread and never a productive means of communication for me. Not only has this app allowed me to clear my inbox every single day, but it has allowed me to truly focus on the important stuff and completely deprioritize the fluff that was holding me back. I am truly grateful for this fantastic app you all have developed and cannot express how happy I am to use it on a daily basis. I got the guts to entirely delete the gmail app from my phone last week and never thought that would be possible before. Great work guys! Ps. Only thing I would LOVE to see happen would be the ability to remove my personal accounts from the client I have logged in to my work desktop. But to use the premium features and not have to pay for second subscription, I have to hide them from the unified inbox. Which is not a good idea but I prefer productivity over risk of my personal emails being read by tech support.
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2 years ago, LibraCat
Great Way to Manage Email
Your decision to penalize an entire nation based on information that could possibly be incorrect due to our terrible news reporting system in the US, it’s detestable and shameful on your part. You are a company that delivers a service not opinions. Your opinions on political issues are not warranted and should not be displayed in this area. This was a bad move by you. I respect your feelings regarding family and friends stuck over in Ukraine and their safety. I reread my review and although asked to change my review, I stand behind my words yet I have taken some words out and raised the star rating. I have always liked this app as a great email app for years that I have been using it. Plus, just last week you contacted me regarding an issue I had months ago. You emailed me to let me know that the recent Spark update had also fixed that problem! I was so happy that I was remembered in this issue. Now that’s a good customer service company. I was only going to raise you to 3 stars but this recent development added another causing you to get the more comfortable 4 star rating!! Congratulations! You earned it!
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2 years ago, RCL2
I love it!
I'm amazed to see the number of negative reviews the past few weeks. Clearly people are having issues, but my experience is 180° opposite. For me, the new Spark is fantastic. There may have been a crash or two, I'm not sure, but otherwise zero trouble. Spark on iPhone now mirrors the new Spark Desktop app on Mac which has transformed my email experience — and I've tried almost all the alternative apps. The new Spark UI is definitely different and takes a moment to get used to, but it's so clean and minimal. Most powerful for me is the 'Gateway' feature. Unsubscribing to emails rarely seems to work, but Spark's 'Gateway' feature gets rid of unwanted email with a simple click and keeps it away. My inbox no longer floods with junk. And you can change your mind later if you decide you want something after all. I've found Readdle very responsive and open to suggestions. The new Spark still needs to restore some missing features from the previous version, but this is a really solid app & getting better. I love it!
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1 year ago, Ballerzp24
I really want to love this app, PLEASE READ SPARK!!’
I have been hunting for an email application for the last 18 nktnhs that would work well in my use case & had a unified inbox feature, as well as some of the other great features spark has. My main concern was having an app that worked well across platforms, I have a custom gaming pc, a MacBook Pro, iPad Pro & iPhone & I needed something that worked well for all those platforms; at first when I found spark they didn’t have a windows application but it said coming soon, I instantly became excited & started settling in on their platform with plans to use it & just wired patiently for the windows application. Now the windows application is fine, so is the MacBook Pro application for the most part, it’s the iPhone application I can’t stand anymore. 98% of the time I click out of the application it completely signs me out & i have to fully sign in & go through your guys annoyingly long startup menu that as far as I can tell has no way you can disable it. & as annoying as that was, right now just topped everything, I just tried 5 times in a row & it REFUSES to let me sign into my gmail account— AT ALL!!! So I guys I have to find another application till you guys can fix this? Since now I can’t even sign into my email account?
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1 year ago, guymanstuff
Don’t Fix What isn’t Broken
Honestly, I wanted to support the old app but there wasn’t a way that I was aware to do it. Now I’m flooded with messaging about paying and honestly I’m not really interested at this moment. What’s with all the tutorial messaging that can’t be dismissed? It’s massively irritating. If you’re showing me something that’s great, but then don’t make the message stay unless I do what you’re showing me, allow me to dismiss it if I want. I’m in the middle of doing other things and want to work. The apps purpose before anything else is to help me accomplish it’s purpose… EMAIL. If you're going to block that with tutorials and messages that I’m not interested in then the app doesn’t help it hinders. If you want users to buy into a new application idea then make it as non-abrasive as possible. Also here’s another idea …maybe get input from the community that you claim to be so thankful for. Update: I removed my data and then went to get setup again and you can’t even use this app without subscribing to a 60 or 70 dollar a year plan. Then if you do all the stuff I mentioned previously still stands. I’ve removed all Spark installs I have and won’t use this program anymore. Also here’s another idea, stick to email I don’t care about your politics.
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6 years ago, Rowan28549
This app has changed the way I deal with email.
I used to always feel the need to get my inbox down to having zero unread emails, going through each one (however unimportant) and deciding whether or not to sort it into a folder, keep it in my inbox, or delete it, and going through my emails became a big way for me to procrastinate and waste time. I now use Spark across all my devices, and I love that there isn’t that little red bubble displaying how many unread emails I have in the corner of the app icon – my “email anxiety” has pretty much disappeared :) I love how easy it is to scan through multiple emails at a time, and the search function is great (accurate and super fast). The only (very small) thing I wish were different is that I would like to be able to more easily permanently change if a certain type of email from a company or organization is specifically a Newsletter or a Notification, and that the system could learn from my preferences and improve how it organizes my incoming emails. But overall, fantastic and beautifully designed app.
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6 years ago, Ken Bagby
My Selected Mail App
I have tried many email apps as an alternative to a rather bland, but stable, Apple Mail. Purchased many; they looked so good. But every one developed one or more operational issues where I had to abandon them. I needed an iOS app which had a Mac app. When Spark came around, it just clicked. Features were great, functionality good, and was mostly, but not always, stable. This forced me to consider and then actually abandon Spark. Each time, I gravitated back to Apple Mail where the same blandness frustrated me. Communicated with Readdle and went back to Spark with numerous updates. Finally settled on Spark and it has mostly been wonderful to work with. An occasional quirk makes me wonder but still I stay. It is free but that isn’t the criteria which makes them my go-to Mail App.....I would gladly pay $20 or so for it. I do have other Readdle apps and find them all to be outstanding. Hope this helps. It isn’t perfect; nothing is. But its functionality has won me over with their increased stability and presence of a MAC app.
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3 years ago, SJD
Great interface, frustrating flaws
I love Spark’s design, swiping interface, and the way it groups emails by People, Newsletters, Seen, etc. But I’ve started to lose faith in it showing me what I need to see, which feels like a dealbreaker: Notifications *usually* seem to come through, except when they don’t. Lately, clicking a notification crashes the app rather than opening. If I use the notification actions to delete right from the notification, half the time the email is not deleted when I view Gmail in the browser. The hardest thing for me is search- it just doesn’t find everything. In particular, it feels like it never finds anything that was archived in Outlook. Or it’ll show only the most recent email in a thread with no way to see the full chain. I don’t want to use the Outlook app, but I’ve been forced to sign in through the browser just to find emails… Lastly, this may be personal preference, but I hate the 5-second delay in sending… I’ve had a few emails not get sent bc I switched away from the app after banging out a quick email. I want to love Spark but am getting frustrated by the dependability of core features.
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1 year ago, Gleep52
Paid huh?
Well I’ve been enjoying spark for years and loved it’s versatility and price tag. Along comes Spark Desktop and now the mobile app has Smart 2.0 and wants 60 bucks a year. I was tempted as I love the app, but I’ve made numerous donations to Ukraine and once to the suggestion of their support staff whom I asked how I could donate - it feels wrong to introduce new features that are basic features in other mail apps like “mute” in google, which I have to pay money for now? Spark had more features than any mail client back in the day by a LONG shot, and even though I feel like it’s more of a money grab than an R&D enhancement, today I succumbed to the yearly fee. I’m not one to really care for some of the newer features and layout options they are presenting - and feel I should speak with my wallet by not paying the yearly fee, but I do want to support them and hope by leaving a 4 star review that they will read that the interface is pretty outside my liking and to rethink things for a 3.0 release. It’s my daily driving mail app - even if it’s just on classic mode most often.
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6 years ago, mlmlmsm
Post v2.0 Struggle
Prior to version 2.0 my rating was 4 stars. Spark is a solid app with a lot of great features that the native Mail app lacks. The Smart Inbox and notifications are great as well as the Snooze, scheduled delivery, bulk inbox actions, and app extensions. However, I have had a constant struggle with bugginess since the v2.0 release. Their support and dev team have been responsive and released several updates, but too many remain and more keep surfacing with each release. My exchange inboxes have stopped syncing across devices (even though they sync fine in Mail), emails show Subject details for other emails, Apple Watch app will not open anything, and sporadic ‘load message errors’ where messages will not display, among other issues. I experienced another eye opening quirk while traveling in an area with weaker connectivity where I could barely send or receive emails via Spark, while the native Mail app worked just fine. Apparently, your messages make an extra stop on Spark’s servers along the way where certain app features are executed. Privacy concerns aside, somehow the communication between the app and their servers is more prone to connectivity quality issues than the native Mail app. Back to Mail for me.
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2 years ago, dougc84
Oh how the mighty have fallen!
Spark wasn’t perfect, but aside from the few bugs, it was the best cross-platform mail app out there. CS was always helpful in fixing issues if one came up. The 3.0 update took a stable, award-winning app and destroyed it. Subscriptions? Mandatory footer text? And removing features from the desktop version on a “promise” they’ll be added later (I’m not going to bet on a promise - see Cyberpunk 2077 or No Mans Sky). And why did we have to rename “archive” to “done?” Everyone knows what archive means - it’s just adding unnecessary confusion! I’d happily pay a one-time fee for Spark - and I’m happy to pay for good software - if it was feature-complete. But the fact of the matter is Apple’s own mail app, while not as pretty, and short a few features, has come a long way, and can now serve the needs of most people. Other third party apps serve the basic level of functionality desired without shoving a subscription down your throat. As such, there’s zero reason for me to continue using Spark any longer. I wish Readdle luck in their “productivity vision,” but the problem is most people just want to read their email, and it’s an absurd waste of development time when you can’t provide a standard inbox experience.
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6 years ago, P.mousse Esq.
Almost there, but
The feature suits most of my needs; the interface is smooth and elegant. Spark has been a happier fit than Newton, which it replaced in my workflow and even than Mailbox, which Newton’s earlier incarnation replaced. I appreciate the coordination with Gmail labels, too, though that could be more robust. The two shortcomings that most affect me were both noted to the developers long ago. First, there is no starring system, only pinning. Pinning isn’t practical for more than a few items at a time else the folder becomes burdened with clutter. Starring makes it easier to find archived information when needed, without having to sift through dozens of emails containing similar subject matter. But the major nuisance is the storage bloat. It periodically creeps up to nearly a gigabyte in size, and the only way to clear the cache is to delete and reinstall the app. That in turn means signing back in to an assortment of other apps that are linked to Spark. Since I’m a digital artist, my iPad is chronically short on space as it is. A way to clear the cache from within the app would be most welcome.
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6 years ago, RJ1982-jshdjsbhsjfbv
Love and hate it
I know only about two iOS email clients which support Evernote integration. Spark and airmail. Airmail doesn’t even display my work exchange mails and spark seems to have overall the better features. That is IF it decides to work. I deleted my email account numerous times and even deleted all data with spark and registered from scratch 4-5 times. Which is by the way the official support answer lol. Either emails cannot be sent, or the email body has a load error, or the calendar doesn’t work. Lastly I had an global calendar usage exceeded even though I am only messing with my gmail and exchange which on occasion works. When it works it’s fantastic. Then next morning suddenly my exchange account is simply not present anymore go figure.... I would pay for this (one time not subscription please) to eliminate the bugs. How the company can pull a subscription model off is beyond me considering all the bugs. Of I make the math of what a team would end up costing via subscription there should be almost no bugs here and if there are some they should be resolved quickly. This seems not the case unfortunately. Well I’ll keep searching for an alternative and maybe try another update later.
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6 years ago, janprint
Update-crashes when opening
Latest review: The last two updates have made Spark crash and unusable on both my iPads. I’m sad to have to go back to Apple Mail. At first I thought that my old iPad (which I keep at one remote location) was too slow or old to keep working with Spark. But the latest update shut out my iPad Pro. Yes, I’ve restarted and all devices have the latest OS updates. I can’t trouble-shoot because it won’t stay open long enough for me to see what’s going on. Too bad because I was looking forward to the calendar feature. I already use Readdle’s Calendars 5 and like it. I’ll check in with updates every so often to see if there’s an update that gets along with my devices. Spark still works with my iPhone 6 and Apple Watch but I really prefer something that works on all my devices. Old review: Love it—seamless. Spark is seamless across all my devices including the Apple Watch. It's clean, attractive, and the user-customizable interface makes it MY email app so I can use it the way I think. AND get this, I had a question which was answered correctly the first time by a friendly app representative. The problem was me, not them--I forgot to fill something in. Five stars for this program.
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2 years ago, Cf3o
edit: they fixed the paywall issue!!!!
edit: they fixed the paywall issue and the latest update allows for existing users to remove the “sent with spark” tagline without needing to pay for the subscription!! I’m so so glad I can keep using Spark, I used the Mail app for a few days and was so unhappy with it’s functionality… so glad I checked these reviews to see that the dev was making an update! a million thanks!!! and I’d be happy to support Spark’s amazing work in some way if we could just set our own price… I just can’t afford $8/mo! —original review— I’ve been using spark for forever. I hate the apple mail app, but now am forced to go back to it because of spark’s monthly subscription scheme. I can’t stand the little “sent with spark” tagline at the end of every email. it was a great app, and I would’ve gladly paid for it as a one time fee to support their work, but not yet another monthly, and definitely not at that high of a price for a monthly…sorry and sad to have to leave it.
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5 months ago, Doogie_esq
Fantastic Customer Support!
Readdle’s Spark email app is fantastic in its own, but what makes me able to recommend this app to anyone, is the fact that they have a world class customer service organization. I should know, I was trained in regards to how one should operate. Rest assured that if you log an issue or have a question, that your item will have a ticket generated within minutes, and a person assigned within a reasonable time. I’ve generated a few myself, and they always reach out via email via a ticketed tracking response. And they also follow up with you to determine satisfaction, once the ticket has been resolved one way or another. There are very few software organizations that perform in this manner and it’s for this reason that I can recommend Spark. In my view, it doesn’t matter how good your software is, if the support standards for interfacing with customers is lacking. Readdle’s customer support is world class from this customer’s perspective.
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6 years ago, Vmartin7
Great app, just one thing...
I previously rated this app 4 stars, but lately I can barely even open my emails. It takes FOREVER just to load a single email, and it does that with each and every email I try to open. I’m using an iPhone 10 on WiFi, and no other apps are lagging, so I know it’s something with the app from when they updated, because it’s been like this for a while now. Please fix, I’ve been using this app for almost three years now but I can’t deal with this much longer. Previous review: I started using this app for my email and got my boss onto it as well. We both love it because with us being entrepreneurs it helps us to declutter the day and group things much more effectively. The one thing we've noticed however are we don't seem to get the notifications for our emails as easily. I'm not sure if Spark is just not pulling the data enough or what, but even when we do get the notification I can barely hear it with my sound all the way up. We both noticed we've been late on responding to emails because of this issue. Overall I love it and will continue to use it but I hope they try and find a way to make it easier for us to see our notifications.
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6 years ago, fhbgvduiytyu
Exchange calendar but Where has this app been all this time?
I am speechless. Before I started using this app on my Mac and iPhone I used the Outlook app. It was okay and it kind of got the job done. This app meets every flaw/bug the Outlook email app had except for one thing! I would really appreciate if you would make the app compatible with the Exchange Calendar on Mac and on the iPhone app but mostly on the Mac. I really enjoyed having all of that in one place on the on the Outlook app. It was seamless and very fluid. As an Exchange Calendar is the only Calendar I use I still use the Apple stock calendar app which to me isn’t all that great. If you could put your own great Readdle twist on your calendar in the spark app it would really help me and I’m sure some other people too!! There is one more suggestion, you should implement a voting system for what features you customers really want/need in the app but still keep the email services. I think it would lighten up your load on email reading and get the job done. Just a thought.
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11 months ago, DS Development Solutions
Not the “best iOS mail client”
I was very interested in getting started with this app after reading how great it is in multiple blogs, only to be beyond disappointed within a minute after downloading it. I’m completely unable to setup an email using SMTP & IMAP settings, using what I know is working authentication/connection information. Then after sending my first email which was to their support team no less the app forces you into a tour of features and makes you do things you might not want to do in order to get through the tour, only for them to once again force you into another pitch screen for the paid premium service offering, now the 3rd time in the first 5 minutes of use. Can’t setup SMTP/IMAP connections and then you hijack my user experience to make yet another premium offering pitch to me that I have no way not to take part in until after I’ve been forced to go through your tour and see your 3rd premium offering pitch before I’ve even gotten a moment to experience the app. Hard pass, not the experience I’m looking for completely turned me off from the app and business itself, they’re clearly not focused on the user experience or first time user experience.
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1 year ago, FollowNASCAR
Loved it from day one of inception
The day I was contacted and introduced to Spark I became completely enthralled with it. I made several folders and became organized fairly quick. In fact, I ditched Gmail, Apple Mail to go with Spark only. The one problem that has occurred, Spark became better with a much needed upgrade to block unwanted spam mails. The problem is, the cost. I am operating on a tight, almost no budget. Extra income is coming from various sources in which I need to keep junk out of emails to see immediately the important ones that come in. I had truly wished, since I was first contacted to try Spark by the company, that I would be able to take advantage of these extras without cost. And then promote to others of how great it works. Other than that I would have given 5 Stars. I do understand the need for companies to make money, I do, but I finally must try to find something else similar to Outlook to use. In conclusion you have made a great email service.
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4 years ago, LP852
Almost Perfect - Dark Mode Has A Long Way To Go
I love this, it helped me clear out thousands of irrelevant emails that have been haunting me for months. I love the search features and smart folders that let me combine folders from different emails together which was the main thing I wanted from an email client. But the dark mode is the worst of any of the half dozen or so email clients I’ve been experimenting with as part of a New Years resolution to get myself together when it comes to email. I didn’t realize how important dark mode was to me until I saw the results of how much battery it saves and now I think it might be a deal breaker for this app. I see most emails coming through as awkward bright white blocks against a dark background (not just newsletters, pretty much every single email I get which is just some plain text and a signature) and even when that doesn’t happen, black text almost never turns white against the dark background. It’s making dark mode difficult/awkward and the black mode practically unusable. I hope this gets better.
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4 years ago, Noraa311
Make email great again!! 😂
Ok so I was very skeptical of another email app. I have way too many emails coming in and in the matter of a week I’m over run with over 500 emails I haven’t cleared. This is truly a game changer. The way it handles emails from real people or emails from applications or emails from newsletters, is...BRILLIANT!! I’m once again able to turn on email notifications but yet get notified on only the emails that matter. If I don’t like the default categorization of an email, I can change it or perhaps just make sure I get notifications from that particular email sender. The “snooze” button is amazing and now that I’ve started working with the team function, this has opened up a new world for my business and co-workers. Thanks for making such a great app. All the complaints about sync issues and other features not working properly are old reviews. Look at how amazing it it now and I bet those bad reviews would be much higher now if they tried the app again.
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5 years ago, Domenoak
Sparks My Mailbox...
I have used spark for over two years now and it helps me a great deal with being organized. The features are awesome. I had never thought about how convenient it is to snooze an email and re-schedule it or to transfer it to my to-do list. Since a couple of updates, however, I am increasingly dissatisfied with three major thing that occur: 1) Spark always crashes when I try to open it from the “notifications” menu. So I can’t open the email from there. 2) Whenever I want to open a received file in an email, spark wants to prepare the download. But then, it never opens it. It’s annoying because when I reopen the app, it works. 3) When sending an email, spark needs to stay open. If I close the app after sending it, spark is not able to process the email further, ao it just stays in the outbox. I realize this is a minir problem but it happened to me a couple of times and it’s just annoying. So: three stars, with potential for 5 because I love the way the app is designed and I use the scanner program as well and the apps work very well together. But this is disappointing.
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1 year ago, markdarkstar
Superior Email Experience
I rarely leave reviews, but Spark simply blew away my expectations. Email is no longer something that happens to me but rather a process that I fully control. I’ve tried nearly every major email app (including Outlook add-ons), but Spark was a clear winner. As a project manager, I was struggling to keep my email organized, particularly in regard to following up when my clients did not respond. Spark provides the best platform for this tracking. As a bonus, I have a better mobile email experience than Outlook. The design feels so thoughtfully created, almost making the email experience fun. The calendar functionality compared to Outlook is very lacking (no availability view, limited Zoom integration, no week view on mobile), but that’s not a big deal as the email experience is so great. I found that the best setup for me is Spark for email and Fantastical for calendar/reminders, allowing me to fully replace Outlook and work much more efficiently.
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5 years ago, Menyo
The best mail app by far! But.....
Okay this is in fact one of the best email apps out there! I love the grouping of the emails by category and how it allows you to delete those emails with one swipe. Especially comes in handy when I get the newsletters with all these deals and sales from retailers and just want to get rid of them quickly. The UI is great, the ability to write up an email and have it sent at a predetermined time is fantastic, but best of all, the Snooze feature is awesome. Yeah I know that many other email apps do it but Spark does it better.... My ONLY COMPLAINT isn’t really a complaint. It’s literally the OCD in me. I hope I don’t sound picky but... when I read all my emails and exit the app, the badge number still shows I have unread mail. I go back into the app, see no emails, back out a second time and THEN the badge is gone. This app is a 9.8/10 for me. And I promise it’d be a 10/10 if that gets fixed :) still one of the best email apps... if not THE best
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2 years ago, MFPM77
This app still stinks
Updated again: I'm dropping this to one star because the tech team once again asked for logs. Tech team: we keep sending logs, yet the bugs persist for years. That's not good business. Updated: It’s amazing that I wrote the below review more than a couple of years ago yet the exact same bugs persist. This is the thing with Readdle: they keep asking for bug reports and then say they’re working on fixes, but clearly that is not the case with Spark or with any of their apps. Lowered to 2 stars until they actually fix the bugs. Also, please don’t tell me to reach out and email you because I’ve done that several times, always to get this ridiculous steps I need to take to send the bug reports. Fix your apps. Original: Spark offers some nice features for users looking for a different email experience. However, it has a few nasty bugs, one of which is when you send an email and close the app, only to get a notification that the email didn't send and that you have to re-open the app. In addition, the badge counter sometimes is off. I hope they fix the bugs because it's a great free app. That said, I suspect it will go freemium very soon.
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5 years ago, MRiutort
It is very functional and organize
The application make me do my searches easy including using the filters to see the most interest, yes.., but when participating on live auction everything happens to fast on the last seconds that the process just make me be disorient and also something goes wrong with the time that I was out for near 5 minutes. The watch list is good, but not manage it. Removing items that are group by any of the tags suggested just make the watching list to return to the original stage reloading, what’s probably necessary, but uncomfortable. Finally, what makes me feel real bad of its is the reloading when you return back to it after changing for another iPhone apps or from lock screen. It just reload on its default home screen, which may be correct, but I lost what was looking before. Yes return to watched items may resolve the problem, but always. I am sorry, to put all of this here, it should goes to customer support or another place, but not sure where. Don’t get me wrong, I use it a lot.
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1 week ago, Ed20910
Great Interactions. Horrible at spam and group by sender.
I both love and hate this email client. I love the swip interactions, and button bar. I feel like I can process, delete, and/or archive faster in this app on iPad than any other email app on any other OS. The ability to customize is icing on the cake. 2 major complaints though. The app is the worst with spam. I mark the same messages as spam over and over again, and it never catches them. Not only that, it doesn’t even figure out that they are not important, and the watch app will notify me about spam messages over and over again all day. Second, I’m incredibly disappointed by group by sender. You have to manually specify EVERY sender to group by one by one! That’s idiotic! Why? There should just be a group by sender view where I can clean out my inbox by sender. I just don’t get why they would do it that way. If they fixed those two things, I would easily go to 5 stars. Until then, given the subscription pricing, I will continue looking for something better if one exists.
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9 months ago, StuartJ
Warning - Spark changes mail access method to POP
ICLOUD is set up by Apple to be accessed using the IMAP protocol, which allows the user to access their email from multiple devices - like a Mac, iPhone, iPad - concurrently or serially. This program changed my access method to the POP protocol, which downloads new email to the current device and REMOVES IT FROM THE SERVER, downloading it to the current device. If you use Spark with multiple devices you will find yourself looking for messages on all of them as they will no longer be together like they were previously with IMAP. Yes, Spark has nice features, but I want to have my mail available on both of my Mac's, my iPhone, and my iPad's. For me this is a must-haver feature. If you only use one device for email, Spark may be a viable or preferred choice. I did not notice that Spark used POP until I deleted the APP it and pulled up Apple mail; I then saw that the mail I had received that day was GONE, and it was truly lost at that point! It had been stored inside the Spark app bundle and was deleted with the app. Spark should state that it uses POP in the product description! Restoring my Apple mail to use IMAP was a nuisance.
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7 months ago, cbzoozoom7
Wish it did less
It has 2 different “smart” inboxes, which I don’t like. Easy enough not to use them. There’s also a calendar. Nothing to write home about. You kinda have to use it because if you try to turn it off, the feature where you can tap a date in an email to add it to your calendar stops working. The auto advance does not work as expected. The only option is to have it take you to the previous email, not the next one. Also the tips when I first started using it were a bit needy. I only saw 2 of them. The first was tucked away at the top of my inbox. I tried to ignore & open an email, but I found that I wasn’t allowed to tap anything until I tapped the button to acknowledge the tip. The second was a video also at the top of my inbox, explaining the smart inbox to me. Again, I tried to open an email to no avail. This one did not have a go away button. I had to wait 10 seconds for the video to end. It also cannot report spam if you use MS outlook/365.
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2 years ago, nate_weir
A lesson in how not to roll out a new overhaul.
Please bring back the calendar viewer on desktop. I’ve been a power user and evangelist for Spark for over five years. Their seamless calendar integration, freemium pricing model, signature sync, and smart inbox have been the gold standard for mail apps since 2018. Upon news today of the new redesign, I was so excited! The old design had remained unchanged since I started using it, and I was excited for the beautiful new refresh with new features. I was even willing to pay yearly for the app if it meant we could have more product development and better features. However, as of today, I am done with Spark… The updated app (looks beautiful) removed calendar integration on the desktop, which was mission-critical to me. Additionally, the free-to-use model I am in adds a “Sent with Spark” to all of my email signatures (I have 12 inboxes), and now the pay-to-use model doesn’t let me upgrade on a desktop (it freezes), nor does it honor my existing account. This isn't how you roll out a wide-scale app release. It’s clear that little testing and no concern for user experience was considered in this update.
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2 years ago, Back to Sender
Redesign not ready
I’ve been a Spark user for years, and largely been happy with the app. Unfortunately, this recent redesign and user experience for this version has me reinstalling the default Mail app. This version is extremely slow, not just on launch, but on everything I want to do that I loved about Spark. The mass “mark as read” or “done” don’t work anymore. The app either crashes or it has an interminable ‘busy’ spinner. App launch isn’t nigh instant anymore, it takes nearly a minute to launch…the quickest I’ve been able to see email on this version is 30 seconds. Then there’s the new premium features prompts. They are so intrusive and get in the way of my workflow. I liked the new tutorial, but the persistence of the premium prompts is aggravating. After the tutorial is done, if the user isn’t premium, then get rid of all the icons and prompts for premium features. It slows everything down when I see a new feature icon but all it does is lead me to a purchase page. It’s okay to remind the user once in a while like you did with reviews, but the persistent premium icons on all email views is too much.
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2 years ago, alvintoro
You have broken what did not need fixing.
After several years of using Spark exclusively across all my devices, I have uninstalled the app and gone back to Gmail. Just admitting to this in writing makes me throw up in my mouth a little. I do not support the software rental model and this update is a perfect example why. It makes developers lazy and stifles innovation. Instead of paywalling features that were already available under the previous version, washing the apps UI a bit and hope to milk everyone’s money for life, why don’t you start by doing a little research as to what your users actually want, develop THOSE features and give everyone the option to stay with version 1, make version 2 available as a separate app for a set fee and make cloud services available as optional in-app purchase WITHOUT any pop ups or inactive features that trigger anoying upgrade reminders every time you touch them. I’m not even going to get into the desktop version here. All I’ll say who ever thought it would be a slick idea to replace mouse gestures with keyboard shortcuts needs to change careers and be banned from coding for life.
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4 years ago, RoGoComposer
So many great things about spark, but...
Unfortunately, it has happened again where I inadvertently deleted an entire thread when all I wanted was to delete an individual email. This time, though, it occurred far back enough where I couldn’t find the email I was searching for in the deleted items. There are a lot of things I really like about Spark, so I hope your dev team addresses at least these two very important feature requests: namely, fully-featured search capabilities, and the ability to archive/move individual emails even when they are part of a thread. I have submitted these feature requests, and have been told they will be addressed. Also, lots of issues with iCloud calendar integration, but that’s not a deal-breaker for me, as is it’s not business critical. However, for now, I can’t afford to wait for Readdle to make these changes while I keep using this as my main email client. I will need to migrate to a different client. I am on the Readdle mailing list; please keep me informed of Spark’s development. I hope I can get back on it soon.
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6 months ago, dontbother1013
Oh boy
So I am a Mac “power user” (over 20 years on multiple Apple devices). I have been looking for a replacement app for Googles gmail app (I trust Alphabet about as far as I can throw their corporate headquarters!!!) So here ya go…the desk top version of Spark is about as easy to use and easy on the eyes as one can possibly get…LOVE IT!!! It is clean, attractive and easy to use/understand. The mobile app??? Yeah not so much! The appearance is nice but figuring out how to use it is like trying to teach your kitchen table partical physics. Seriously! I have 20+ years using Mac’s and over 10 years on iPhone and figuring out this (while good looking UI) is less easy the solving a rubicon cube blindfolded on a rollar coaster…what “inbox am I actually viewing? (And NO the displayed inbox isn’t always what you’re looking at…where are my recently received messages? Um, who knows. When I mark a specific message as a certain designation where does it go? When I delete “folders (either in the desk top version or desktop version of gmail) why do they still show up in the mobile app? The desktop version of Spark is ABSOLUTELY SUBLIME! The iOS version…Garbage
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