Spectra App is a useful tool that helps customers manage their finances. It's a one-stop shop for viewing account balances, pay bills (and more!). Spectra other products are also Superb in that they give their customers peace of mind knowing Spectra products are "secured," such as the Spectra Debit Control App. We great appreciate all you do in creating and providing "useful & secure IT tools" for your customers' daily finances use.
No major issues. Only items I see currently missing, are my credit card & “Zelle”. Prior to receiving my new card, it was a potential selection on the main page, that is no longer the case. Able to access the credit card info, but only by “re-logging” in through a new window. Preferred the old method where it was a choice on current Credit Union screen. Should be automatically present as well as any and all accounts associated with membership. Additionally, rather difficult to set up monthly withdrawals to a family member as a credit union withdrawal to a bank transfer. However, I triumphed and did so myself. But, could be strictly a user lack of knowledge and not a fault of the app. Also, would like “Zelle” added as transfer app.
Great app, does almost everything it needs to consistently. A previous version allowed users to easily pay CU credit cards without a second cumbersome login. Now they’ve introduced a second login within the app, which means a different password that can’t actually be logged in the phone… bit of a nuisance. Anyway, the five star version would allow easier payments and interface between the bank account and credit cards.
The app is simple and easy to use. It is the best quality of them all. The only thing I would like for the credit union to improve on is the display of the routing number. I think the routing number should be displayed at the account screen vices clicking into your savings or checking account. It just saves time when you need to find it.
Doing a good job only a couple of bugs that need to be worked out how do people add money into your account then it’s just taken out how do they get the account number and how do they take it back out I have noticed this over the weekend’s that it has happened
This app has been my go to for years on my iPhone. In the last few months I have been having an extremely difficult time getting it to work properly. At times it doesn’t accept my password, I have yet to verify my external transfer because it spins constantly on the log-in. My suggestion to you all is: if you are not prepared to launch technology to work as it should, keep it in the development or testing stage until you release it to your customers. I’d much rather you get it right than advertise a product that does not work and you fail to communicate to your customers it doesn’t work.
I love the app! I use the funds transfer, online bill pay, mobile check cashing, etc. 4 stars instead of 5 because I had a glitch with my funds transfer that I had to involve the reps with, and the site map isn’t very intuitive. But once you get used to where everything is it’s very easy. NRL is an awesome bank and if you have an account with them definitely get he app.
The app for NRL Federal Credit Union is well designed. It makes keeping track of my accounts easy. Money transfers are done instantly. The remote deposit feature saves trips to the bank. I recommend it highly.
So far been using the app for about a year. I’ve been able to do mobile deposits no problem, check my accounts with no issue and transfer funds seamlessly. Keep up the great work on this app! It’s simple yet functional
In such times as we needed w endure, I am very please with and very glad to have the excellent services given through the app and services of the credit union and pray the well-being of all the personnel working on our behalf in the name of the of Jesus my Lord . I thank you one and all.
App recently continuously crashed when trying to deposit a check with my iPhone 8. When I tried to deposit using my iPad received an error saying already deposited. Had to mail in check. Also app no longer allows the password to be stored and accessed with my thumbprint.
...I have to got to my web browser and logon there. Unless, I’m missing the feature on the app, when I need to print out e.g. my account summary, I have to go to my web browser. A slight inconvenience.
I have updated my iOS O/S numerous times. And this app only works about 1/3 of the time. I have deleted it, reloaded it and restarted the device over and over again. If you are going to take over the NRL FCU… at least do as good a job as they did. Please don’t make it worse
Where’s a new update? It’s now making me register my phone EVERY. SINGLE. TIME. I log in. Update this and fix it. It’s been going on since the last update. I’ve had enough. I don’t want to uninstall/reinstall to see if that works because I’ll have to reset up Face ID. Annoying. Be better.
It doesn’t recognize my phone and asks me to verify the browser each time I log in. I’m required to change my password every so often. And I have to have a different log in for my credit card. Please get it together.
Check balances, transfer between accounts and to other people, make despoits, view transaction histories, pay bills, apply for additional accounts and more with our easy-to-use mobile banking app for Spectra Credit Union Members.