Spencer Savings Bank

Thanks For the Making Best App for Business Mobile Banking App. Very easy to access, Every activity update on your phone, Most Important about Account Security are best, Just account holder can access easy. Mobile deposit is the best service and very convenient......Thanks again ( My Spencer Savings Bank)

I’ve been a customer of this bank, and user of this app, for a number of years now. Most of it is standard, gets the job done, nothing fancy but it works. However, this year they updated their mobile check deposit to blur out the screen and display the message “Rotate your device to continue your deposit”. But no matter how many times you turn your phone, shake your phone, tap the screen, it never gets rid of the message and allows you to deposit the check. There are no other buttons or options on the screen, it renders this function completely useless. I have tried turning my phone every which way, turning off the ‘lock screen’ setting for iPhone, deleting the app and redownloading it, turning my phone off and on again. Nothing has worked and I cannot deposit any checks without going to the bank. It is incredibly frustrating and no one at the bank seems to aware of this issue based on my call there. This needs to be fixed immediately so I can actually deposit checks. Just get rid of the display message, people know to turn their phone. Just let them into the function!

I just noticed there’s two different ones on the App Store. One for Spencer and one that is just Zelle. i’ve been used trying to use the one with Spencer and it’s been giving me a hard time. not wanting to accept my phone number to receive text messages.

I do my commercial banking at Spencer and their App is excellent. Allows me to move money between accounts, or do remote deposits right from my phone. The App is generally relatable and stable and I’ve never had any issues with it. Definitely a strong point of banking with Spencer Savings Bank.

Apss workd great, intiitive, easy to navigate.. never an issue, A+++

Until recently I was able to do all my deposits using the mobile deposit feature. Suddenly, after updating, I get an error every time I attempt to deposit a check, saying “check not recognized” even though a perfectly clean photo was taken and all edges are square. This is a show-stopper for me. I can no longer do mobile checks any more. This is a BUG and it needs to be fixed.

I am a member of Spencer bank in Clifton , the manager Ed is always willing to help you with any problem you may have. I also want to tell you that Lali. Behind the desk has always , helped me with any problem I have, always so courteous to you in the bank , I highly recommend banking there I’m always a satisfied with everyone in the bank , I wouldn’t go to another bank 😘always satisfied , never disappointed .

App/bank still does not allow access for customers to use Apple Pay

This app is not mainstream it’s not connected to to the other main banks it takes too long to transfer funds they need to upgrade their banking system if you need transfer funds immediately you can’t do that you have to wait too longI do not recommend this bank

Easy to use. Wish it had face recognition available as login option.

I deposited a check and I don’t even see it in my account and your software didn’t even allow me to choose an account.

I use this app everyday. It’s sensational!

I.

I honestly can say this is my favorite app right now. Giving that specter is a local bank I didn't think they would never have an app. I love the fact that Spencer's Savings Bank actually cares about their customers. This app is amazing, convenient, user friendly, very well put together. Thanks so much Spencer's, and Kees up the work work. I am definitely a customer for life :)

This app is another addition to an already excellent banking experience. Now I have the convenience of mobile banking with a bank that treats me like one of the family. Thanks for keeping up with the times Spencer's!!

This app is pretty good for a small bank. However, I noticed that it did not have some features that you find on the regular web site like current savings/cd/checking rates. The general usage and layout is good and very simple to use. Transferring and checking on funds is very easy. Just need more features

Not sure what all the fuss is about. I downloaded, installed and viewed my account within 5 minutes. Appears to work just like previous NJM Bank app, same look, same functions. I'd give 5 stars but I haven't tried mobile check deposit yet, though it looks just like NJM's app that way.

Awesome to see a community back offer the same type of tech options as the mega-banks! A great bank who clearly cares about customer service with this simple, easy to use app!

Any app that saves me time I love. This app keeps me out of the queue at the bank. Love photo processing my checks and being able to make transfers from my phone.

The mobile check deposit is a great feature if it could take the picture right. It took me at least 30 tries to put it through. It wouldn't take the picture properly. Then when it was ok the app wouldn't accept it. They really need to take are of that feature.

Never had a problem with my deposits being accepted...easy to use. I do all of my banking electronically.

Clear and simple, easy to use, no unnecessary buttons and screens. I have a small business and this app has all the features you need "on the go".

App is easy to use and has a lot of great features, including bill pay and Apple Touch to make logging in simpler. Very happy!

I have been waiting for a mobile deposit app from Spencer for a while Finally glad to see it.

Takes way too much time to image checks for deposit. If the writers of the app were intelligent then instead of converting to black and white to do text rec. on the phone they would take the whole image back to the data-warehouse for processing. It is obvious this app was written for the convenience of the bank... Not the customer.

Very convenient love this app I use it all the time to check my balance or transfer money. I have been waiting for this :)

Very intuitive and easy to use. A great convenience to have all your banking needs in a single application.

The tool to take check pictures works well

Great app! Better than the mobile website! So easy to navigate and use. I am very impressed! Thanks spencer.

Ever since last update seems like it takes a long time to load each page.. hope this could be fixed soon

Had this app since the merge with Njm bank & so far it's been easy & floor less keep up the great work

Excellent for what I need. I would like to see photo check deposits like the larger banks.

Wonderful app. Easy to use.

Local community bank put banking right into my pocket :)

I used this app on daily basis to find out that it is no longer supported? What is going on? I would have given 0 stars, but since I had to give it something, I gave it 1. If the glitch gets fixed then it's worth downloading.

All you can reall do is view your history and tranfer money..not even viewing options. Very basic. A lot to be improved on

It is great to see community banks offering services like these!

The app is great i love that i can use my touch id

Love this app...can do all my banking in minutes!

Luv it!!! Easy and simple thanks

Spencer Savings took over NJ Manufacturers Bank and I was directed to download the Spencer app. All I get is a message saying that the Spencer app is no longer supported! What's going on??? Zero stars because app doesn't work (but I'm required to give one to post).

Can no longer login, get a message saying this app is no longer supported. But there is no other app available, or even an update. Great job spencers bank

Wouldn't take my password. Said it was invalid so I had my password reset and it still wont take my new password. I can sign in on my PC fine. But cant sign in on mobile. Piece of crap. Waste of time.

Was waiting for this for a while... Good app ... Way to get with the 21st century spencer

Great app

This has failed me multiple times and Support did not respond Looking for a new bank

This app is not very good. It will not rotate n the screen, the keyboard ends up opposite the direction of the rest of the app. It is very limited in what it can do.

Can't pay bills only transfer available

I love this app so convienent

Deposit function is unusable on iPad Pro.