When I first got my tactical trap, I paid extra for the Bluetooth unlocking capability.. and every now and again, I would have to try it 3 to 5 times for it to work but it would work.. now that I have lost my key card… my Bluetooth unlocking system has not worked no matter how many times I’ve tried it or how many times I’ve changed the batteries. My Bluetooth can find the device no problem, but will try to sync for hours. And never works anymore. Especially when I need it. I should be reimbursed for this. Especially considering I had to pay extra for the Bluetooth option. And now I have no idea how to get into my tactical trap furniture. I hope someone can give me some kind of information to help me out. I have bought five different tactical trap pieces of furniture and spent well over $2000 if I wasn’t having a problem with this, then my rating would be five stars because I love their products, but this is a big deal with the Bluetooth unlocking mechanism
Seems I have to connect each time. I’ve counted as many as 20s sitting just 6’ away. In an emergency, that’s just too long. I’ll be using the card I guess.
The current state of the phone app is unacceptable for its intend use. Quick and reliable accessibility to your firearm is paramount in any application. This one fails. The app has frequent problems, connecting to the lock unit and is completely unreliable. The speed and number of steps required to get into the unlock state is also unacceptable. There is no ability for the user to define a unique name for each lock unit. The app only provides a long serial number associated with each unit. If the units are in the same room, it can be very confusing to identify the right lock in a dynamic situation. The app does not include an Apple Watch option, as this is a more likely use case for unlocking in a hurry. Overall, there is substantial work that still needs to be done with this app to make it practical. It’s disappointing.
I have fed back to the App owner several times that this App poses a security risk . Currently there is no way to differentiate between multiple units in your home expect memorizing a long serial number which in a time of crisis and high pressure will never be remembered. There needs to be a way to add a nick name, room location, or other user supplied meaningful trap name to know exactly what device you are opening. Instead of getting access to a life saving firearm Opening the incorrect device could provide the intruder with a deadly weapon. This app has not been updated in over a year and even after constant contact attempts the company refuses to update it . Don’t buy these products as you can’t depend on this App when your life is on the line .
Great app love it but since that latest update can no longer connect to shelf via iphone 8. Removed and reloaded app and cycled phone. Still works on ipad. Cannot find any info on repairing iphone again. Tried based on instructions but no luck.
Right before bed I go through the process of getting to the “unlock” screen, leave the app open, and let the phone go dark. If I “wake” the phone a few minutes later, the first thing I see is the app’s “unlock” button, and in good to go. Problem is, if I do this in the A.M., you have to start the process from the beginning. So if someone breaks in in the middle of the night, you’re SCREWED. You really need to fix this.
The app keeps wanting you to pair and connect each time. The unlock button worked the first time, which was the last. It initially asked for the PIN the first time, now it doesn’t even get that far. I should be able to grab my phone push a button and have it open. Would be even better if I could do that on my Apple Watch. As it is this app is totally worthless.
I connected my iPhone to my tactical trap without issue and it opens quickly and easily. The problem is that you have to reconnect EVERY time you open the app. It takes time and you have to remember the 4 digit pin each time. Hopefully I will always have time to get what I need…. reconnecting is a hassle and time consuming.
Why buy with the upgraded BT lock when it fails to connect to the app. The phone can see the lock and allows you to enter password, but it fails to connect. App hasn’t been updated in over 6 months.
Stop sending emails that tout the Bluetooth option of your products. It doesn’t work, and I won’t recommend this company to others until this app is fixed! So annoying.
Do you actually want to sell this as a reliable and quick way to open your tactical trap? Why do I have to reconnect by serial number every time I want to open it? How is that going to give me quick access to what I need when I need it?
App can take nearly 20 secs just to connect to a lock, which is problematic if you are ever in a situation where you urgently need access to your firearm.
Products are awesome! They look good, perform well, and provide a safe and easy way to access your firearms. The options are enormous! What the product lacks is within the application of the tactical traps app. The ability to openMultiple compartments is not available. You must use the Bluetooth to open, for instants a shelf. Then you have to close the app out, then connect and search for your second compartment, like a flag just open it. You should be able to return to the main page and open the second compartment. Otherwise, they look great!
I can understand why maybe as a security measure you may need to lock out the device to then reconnect to gain access when idle. However, if I open the app and I need to protect myself, waiting for a reconnection via Bluetooth every time I open the app is not in the best interest when I’m protecting my family. I think the solution may be to allow Face ID/ Touch ID integration for iOS users and leave the app on standby and ready to go when I need my firearm. Please consider these changes and you product will be just amazing! Love the products, but I hate the app. Please fix it. Thank you.
When seconds count the app is only minutes away from opening. It’s like using dial up internet 🤦♂️ such a shame. The whiskey barrel is ok but way too heavy and the frame is not put together very well. If you want to center it on a wall and you don’t put the screws in the sides the 2x4s are not mounted to the back well at all and will fall right off I got hit in the face with it trying to straighten out the drawer. It would be nice if the locking mechanism was mounted on the wall mount not the barrel cover sure would be easy to adjust the crooked drawer that doesn’t open or close very well hopefully my mirror is better than this
So far I’m really liking my frame, heck even the wife likes it, but we would really like to have seri access, and my personal favorite would be access from my Apple Watch. I don’t have multiple safes so I don’t have the problem others have alluded to and that is a deciding factor for me getting another safe. It does work great from my iPad as well. You’re so close, please take this app just a little further.
Although Bluetooth may not be the fastest this lock also comes with key cards in the even I need to be quicker and it’s perfect! The Bluetooth feature is fun for showing off my AR in a drop down feature to my friends and I couldn’t be more pleased!
Listen, this is a great product that is complimented with an absolutely horrible app and Bluetooth connect. Stop using your relative,friend, IT dude that you know work on it for free. Invest a little money in a better app. and you will literally have an amazing product. I love it without this feature……but
When trying to unlock, it will should it already unlocked. And will never open. Trying to talk with the company takes an act ofCongress no phone you have text, then it takes 3 days for them to get back with you. I have been unable to get to my guns for two days now. This has been given me trouble for a year and that is how long I have had it. I would notRecommend this company to anybody.
I love it.. simple and easy to use. Not sure what everyone else is whining about. Just needs to be already connected when I open the app so that I can instantly open the safe. Add that and I’ll send a new updated review! Thank you
This app is inconsistent as of right now. I have difficulty getting app to pair with my two cases. I have had to turn off and on my Bluetooth enable and after multiple times. Only then was I able to get one to pair and open. Then it did not save the first time. It does not work every time. If you get this app up and running like it should it will be an excellent tool. Crossing my fingers.
First why would you use white letters on a white background? I can barely read the Home Screen. Second, I couldn’t get the app to connect to the product. Update: it is connecting but since the words are white on a white background, I couldn’t see it. The PIN number that they provide in the packaging is handwritten, apparently by a toddler who can’t distinguish a 0 from a 6. This is terrible.
Yes as it sound! Nice product but don’t release an app that can bring you down!! Change the app we can’t name our frames, it keeps asking for connections!! What the use of getting more than one frame if I got guess which number belongs to what frame…Also David K please fix the font color on the app cannot see any serial numbers anymore
The Bluetooth having to connect to your concealment cabinet every time you open the app takes way took long. For the entire purpose of this app is to have quick access to your personal items is a complete failure. The idea is awesome but the execution is a failure. Please update ASAP. It could be life or death!!
I have to agree with the other person, the app is not going to do me any good if it signs off and has to reconnect after I leave it for a few minutes. It’s different for a garage or front door lock, I can log in at my driveway if need be. But to pretend this app can reliably open the secret gun hideaway is not realistic. I’ll stick to the RFID cards.
It is a nice concept with great room for improvement. Please consider adding other functions please: 1. Option to switch from other shelves without having to restart the app 2. Renaming the shelves 3. Select favorite shelves on “a one touch open” 4. Option to work with Siri or other assistants. Thanks!
I have two shelf’s and I have to restart my app to get into the other self. Defeats the purpose of these shelf if I don’t have fast easy access to them. App needs a huge improvement with speed and security in mind. Would be nice to be able to ask Siri to open shelf.
Wouldn’t be a bad app if you didn’t have to reconnect after a few minutes of not actively using it. Would be nice if it would automatically connect when you came near it.
The app is a joke. 1. If you need to defend yourself, you are basically saying people grab their phone first. 2. Reconnect every time you open the app. 3. Mine connects 1 out of 9 try’s. 4. It only works if I’m standing within 3ft of the box. Which at that point just use the card. 🙄 Stop selling these and saying easy access, because they are not. They do look cool though.
The application only allows for 1 device to Bluetooth to it. For the price of this The 1791 Whiskey Barrel Flag - Special Edition piece it is tiny. I’m completely blown away an feel ripped off.
Have to connect each time you use. Doesn’t support multiple traps. Can’t name each trap so must memorize serial number to know which one to open. Please update your app.
Ugly. Simplistic. Useless. App has not been updated in over a year. Very bad sign.
This app is supposed to allow you to pop open a gun concealment safe. (When seconds matter.) Instead, the app starts up, forces you to press a button to start scanning for Bluetooth devices, after scanning and finding a couple, makes you choose one of the Bluetooth devices based on a big long numeric ID, then if successful, it will ask for a 4-digit PIN code, then if you guess right, it will display the option to either forget or unlock that Bluetooth device. . Boom. Bad guys are faster than that. Do not advise. . Cute “bluetooth feature”. Not for any high-stress defense situation. JDMc
I would love to know what phone combination the other user is using. I have tried 3 different IOS versions. iPads, iPhones, even an android phone. NRF connect can see and connect to the lock but the app almost never can. Even when following the rediculous instructions of turning off Bluetooth, opening the app, turning Bluetooth back on, waiting, trying to connect, failing, etc. I have many Bluetooth and Wi-Fi locks and safes. I have never come across an app this slow and failure prone. I literally have success about 1 in 50 attempts. Even when having my phone 3 inches away from the lock and covered in a faraday blanket to eliminate all outside interference. Now I do t even get calls back from Tactical Traps to help.
I have 3 tactical traps and what this app needs to accomplish is the following: First and foremost a Wi-Fi to Bluetooth bridge. I need to be able to deploy a shelf from anywhere within my home. Not just 30 feet away. Look at August lock technology to collaborate with a Wi-Fi / Bluetooth bridge. In a panic, who's going to remember which trap number is in which location. We need the ability to rename a traps description. This should of been part of the app release. I do not need to memorize the given pin number, I need to set my own pin number. This should of been part of the app release Integration with Apple watch and Android gear. This should of been part of the app release. Alexa and Siri enabled. This should of been part of the app release. You are on to something good here, that's why I upgraded (3) of my traps. You need to take it to the next level. A app update is needed ASAP
Now you can open your Tactical Trap with your phone, iPad or virtually any Bluetooth enabled device. Just download the app, pair your device and you’re ready to rock and roll. FEATURES: • Opens your Trap without a keycard or FOB in less than 1 second. • 4-digit security code ensures no other device can open your Trap except yours. • Low battery voltage meter. • Locked and unlocked readout. • Can be used with multiple locks. • Simple interface. * Bluetooth connection is temporary, so two or more adults can control your Trap.
