The current version of the TXFB app is much more user friendly than in the past. Just the fact that biometrics and facial recognition have been added is a HUGE improvement. There’s a long way to go, but they are moving in the right direction.
The app doesn’t provide much. And many items just open a web browser. Also, the website is not very good so I know their email I just got about the new app is just crappy marketing. The app doesn’t have a payment option, it has a button to link to the website.
Too expensive and that is for basic coverage! I tried multiple times to switch to auto pay and it never worked. Then I got charged with late fees. I hate this company. Insurers are con artists. I don’t have money to just throw away. It’s disgusting.
The one thing it does is show my insurance card. That's one big thing but it's missing so much. Most buttons in the app just open a web browser because the feature isn't there yet. I don't see any way to secure the app with FaceID or even pay my bill. I would give this two stars but since it's their first attempt and maybe it was rushed out due to the current situation I'll give them a break. I'm so glad you guys made an app so please get it working properly and don't abandon it.
Really like how the app is set up however I can’t access my insurance card on the app. It just says unable to load at this time and it has been like this for the past month. Please update this so I can have access to my insurance
We switched insurance providers. The biggest difference between the apps is that the TxFB app populates very little within the app itself. You have to open another window to view your insurance card (no Apple wallet download), get your policy info, see what the member benefits are and make a payment. This is very visible in other insurance company apps. It would be much more useful to be able to view all the previously mentioned items within the app. It’s not significantly better than logging in online through your browser.
Never had all my policies on it, but the aauto proof of insurance would at least show up. Now, the app crashes everytime you try to open it, once in a while it gets open, then after a few seconds, crashes closed again. NONE of the phone numbers has anyone that knows anything about it. Crashes on all three phones, and both tablets. Agent suggested deleting and reloading app. That did not work. Their IT dept got caught with their pants down with the lates ios10 upgrade. Since noone at the office will listen, maybe they'll notice all the one star reviews....?
This app will be very useful to my insureds who need proof of insurance on the spot. Also to file a claim with pics. Also to get info & alerts. Don't forget all the good member discounts along with the codes to get the discounts.
This app very is user-friendly. It's quick and convenient at providing a current proof of insurance and/or contacting your agent. Also, it eliminates one more thing you have to carry around in your wallet, purse, or glovebox.
The app is cool but it needs a few things. I would like to be able to use it to pay my bill. I would also like to be able to view all of my policies, not just auto.
I’ve used this app with no issues previously. Today, I tried logging in and kept getting “authentication error”, and can not go any further. My phone is up to date & the app is up to date. I deleted the app, and reinstalled and I’m still having the same error. Please assist!!
The app shows all of my policy numbers in a drop down list but then when I select one and hit the begin claim button it gives an error that the policy is not found. This is the same policy number that my agent gave me so something is not working right with the app
Every time I try to view something in the app it tells me I need to login even though I am logged in. When I try to re login it then says I am logged out. Any updates to fix this issue and also not being able to view your insurance card.
It always directs me to the web browser and not showing the info within the app? What’s the point of having an app when you have to go to the web browser to log in and check your info?
This app has potential but right now is worthless. I log in but can't see my policy or insurance card. Pages are blank. It shows my name and policy number but no card, no policy. If that is fixed then the app would be worth having.
This has to be the worst, most frustrating app on the internet. I think it was designed by children. I can log on using the internet, but not on the app. God, I hope their insurance coverage is better than their app design.
When setting your account up and it asks for SSN or Member Number, this app doesn't allow you to enter it all the time. Seems like I had this issue on my iPhone 4 too.
Would be 5 stars if I could pay my bill!!! That would really make life a lot easier!!! PLEASE pay attention to your reviews were all saying the same thing!!!
The only thing that this app seems to be capable of is getting me my agents information. I cannot view my policy, nor am I able to view my insurance card - it's just blank. The app needs a lot of updates/work.
It downloaded so that's one star. I can log in so that's the other star. Other than that, I can't see anything as far as my policies or card. Not worth the space it takes up on my phone. DELETE!
The app keeps crashing every time I try to look at my account. Also the app does not allow you to make payments. Also is crashing when trying to get to my proof of insurance.
Allows me to login occasionally but never anything more before it crashes. Hopefully there is a fix coming soon. Insurance is good... app needs some work.
Great idea but needs some work to include home insurance accounts also! Take a few tips from the progressive app! It is very interactive and informational!
No manage account button, can’t change password, won’t let keychain save password, kicks me out if I look around for what I need. Incredibly frustrating and unfriendly app.
You cannot even login without getting instantly kicked out. It used to work before iOS 10 rolled out. This app needs an update. Do not download it's a waste of space.
This app worked at one time, now it's completely worthless. I contacted Farm Bureau over two weeks ago concerning this issue. I guess they are not concerned with getting this fixed...
The app worked great for the first month I had it (mid Aug. - mid Sept.) now the darn thing no longer opens. Uninstalling and reinstalling the app does not help.
Texas Farm Bureau Insurance Because you never know when you’ll need to use your insurance, accessing it with the Texas Farm Bureau Insurance app has never been easier. View your policies, file a claim —this tool lets you view your coverage at a moment’s notice. It’s kind of like having your agent in your pocket everywhere you roam. Download this FREE app to gain access to: - Your online Texas Farm Bureau Insurance account: Don’t have an online account? Set one up through your app. Or, if you already have one, just sign in to view your coverage and your policies on the go. - Claims filing: In the event that you need to report a claim, you can record and save photos of the damage with your camera and file the claim using our online form. Plus, if at any time you need to speak to one of our Claims Representatives, you’ll have access to our 24-hour Claims Center phone number. - Electronic proof of insurance: Forget about carrying your proof of insurance card or remembering where you placed it. As long as you have your phone with you, you’ve got all the proof you need. - Agent contact info: Don’t know your agent’s number by heart? That’s okay. Their contact information is stored in your phone.
