The one thing it does is show my insurance card. That's one big thing but it's missing so much. Most buttons in the app just open a web browser because the feature isn't there yet. I don't see any way to secure the app with FaceID or even pay my bill. I would give this two stars but since it's their first attempt and maybe it was rushed out due to the current situation I'll give them a break. I'm so glad you guys made an app so please get it working properly and don't abandon it.

5 years ago, Hsbzbsixksz

Convenient

Really like how the app is set up however I can’t access my insurance card on the app. It just says unable to load at this time and it has been like this for the past month. Please update this so I can have access to my insurance

5 months ago, themightyo431

Easy to understand

Other than not being able to get your card, hopefully that’s temporary, this app is great! I’ll give 5 stars once that is added.

5 years ago, Breezie2114

Potential

It is a decent app but it needs work. I can no longer access my insurance card from the app.

5 years ago, bring back the old version..

Everything is great and convenient.. except...

Love the app, super convenient but my insurance card doesn’t work? Every time I open the app and click on the card, the app crashes

1 year ago, Sara Bearah

Authentication Error

I’ve used this app with no issues previously. Today, I tried logging in and kept getting “authentication error”, and can not go any further. My phone is up to date & the app is up to date. I deleted the app, and reinstalled and I’m still having the same error. Please assist!!

2 years ago, Adam1106

Doesn’t work

The app shows all of my policy numbers in a drop down list but then when I select one and hit the begin claim button it gives an error that the policy is not found. This is the same policy number that my agent gave me so something is not working right with the app

4 years ago, Uresti24

App not working properly

Every time I try to view something in the app it tells me I need to login even though I am logged in. When I try to re login it then says I am logged out. Any updates to fix this issue and also not being able to view your insurance card.

3 years ago, Hahahjjddgg

Inconvenient app

It always directs me to the web browser and not showing the info within the app? What’s the point of having an app when you have to go to the web browser to log in and check your info?

2 years ago, Trex368

HORRIBLE APP!

This has to be the worst, most frustrating app on the internet. I think it was designed by children. I can log on using the internet, but not on the app. God, I hope their insurance coverage is better than their app design.

11 years ago, WonderMom :)

Needs a few things...

The app is cool but it needs a few things. I would like to be able to use it to pay my bill. I would also like to be able to view all of my policies, not just auto.

4 years ago, AvaFun88

Where’s the insurance card?

I haven’t been able to access my insurance card for a while. Can you please fix this?

4 years ago, Insured 50

Rarely opens and actually works.

Rarely can get this app to work. And it’s been like this for years. Would think they would have it fixed by now, but it’s not.

4 years ago, K20*

Grrr

No manage account button, can’t change password, won’t let keychain save password, kicks me out if I look around for what I need. Incredibly frustrating and unfriendly app.

3 years ago, DJK in TX

Worthless

The one reason I got this app was to show my insurance card. It does not update to the most recent card when using the app. Worthless.

2 years ago, Meadcock

Can’t load insurance card

It never can load my insurance card.

5 years ago, JRGTV

useless

by the time you get through the glitches , freezes and crashes you still cant pull up little to no information on your account . you have better and faster results just going straight to the main website .

4 years ago, Rose995

App is useless

Can’t log in to do anything. Even after deleting and re installing app.

5 years ago, robertlenore

Shouldn’t have to log in every time app is reopened.

1 year ago, melmatnz

Crap

This app is crap. I have a problem signing in every time.

3 years ago, Bjeanprater

Useless app

Can’t make payments Try to report a claim and won’t recognize the policy number Useless!!!!

1 year ago, Sticker Universe

Please add face login. Who can remember their password when they need it?!

5 years ago, kay13'

Never can use

App crashes

3 years ago, phil hinds

App needs work

Very poor

7 years ago, HTMurf

Used to work, now.....broken

Never had all my policies on it, but the aauto proof of insurance would at least show up. Now, the app crashes everytime you try to open it, once in a while it gets open, then after a few seconds, crashes closed again. NONE of the phone numbers has anyone that knows anything about it. Crashes on all three phones, and both tablets. Agent suggested deleting and reloading app. That did not work. Their IT dept got caught with their pants down with the lates ios10 upgrade. Since noone at the office will listen, maybe they'll notice all the one star reviews....?

12 years ago, Tgubb

Agent Tony Garcia

This app will be very useful to my insureds who need proof of insurance on the spot. Also to file a claim with pics. Also to get info & alerts. Don't forget all the good member discounts along with the codes to get the discounts.

8 years ago, Jessg1301

Works great!

I'm guessing they fixed whatever was wrong because I can see all the things people were complaining about being broke. Works fine now folks!

11 years ago, TxBake

Couple of things needed

Only includes auto. Would like to see homeowners too. I have 2 auto policies and they both show up but only 1 of them will show a card

10 years ago, treyhyman

Great App!

This app very is user-friendly. It's quick and convenient at providing a current proof of insurance and/or contacting your agent. Also, it eliminates one more thing you have to carry around in your wallet, purse, or glovebox.

9 years ago, Sheismoky

Can't pay your bill or change any account info. Only good for keeping track of insurance card and see what your coverage amount is.

10 years ago, MktgGuru

Passbook?

Any way you can make the insurance card a Passbook card? Would be more helpful then the card in the app. Thanks!

7 years ago, david.hold

Feature request

How about add passbook support so we could keep our ins card and membership card in passbook?

8 years ago, Kelseykole

Ugh. Frustrating.

This app has potential but right now is worthless. I log in but can't see my policy or insurance card. Pages are blank. It shows my name and policy number but no card, no policy. If that is fixed then the app would be worth having.

9 years ago, BlkChaosMage

Making Payments😫😫😫😫😫😫

Will you update the app to make payments through the app

10 years ago, Jcturnercpa@

Doesnt work all the time

When setting your account up and it asks for SSN or Member Number, this app doesn't allow you to enter it all the time. Seems like I had this issue on my iPhone 4 too.

11 years ago, Niciolee

Needs work

Would be 5 stars if I could pay my bill!!! That would really make life a lot easier!!! PLEASE pay attention to your reviews were all saying the same thing!!!

8 years ago, Mageequeen

Making insurance payment

App needs to be updated to allow customer to make a payment on the account

8 years ago, Shalafi Gamer

Useless

The only thing that this app seems to be capable of is getting me my agents information. I cannot view my policy, nor am I able to view my insurance card - it's just blank. The app needs a lot of updates/work.

8 years ago, Ryan & Jess

Can't see anything

It downloaded so that's one star. I can log in so that's the other star. Other than that, I can't see anything as far as my policies or card. Not worth the space it takes up on my phone. DELETE!

7 years ago, Mowinmomma

Texas Farm Bureau Insurance app

The app keeps crashing every time I try to look at my account. Also the app does not allow you to make payments. Also is crashing when trying to get to my proof of insurance.

7 years ago, Lala25407

Crashes 😡😡

The app will open but you can't even sign in and if you get a chance to nothing else will open and it will crash on you automatically.

7 years ago, CariA73

Crashes constantly

Allows me to login occasionally but never anything more before it crashes. Hopefully there is a fix coming soon. Insurance is good... app needs some work.

7 years ago, 😄ap37

Used to work great!

What happened?? After the latest Apple update now this app just crashes every time I open it! Please fix it.

11 years ago, Globaster C-17

Nice Idea but needs work

Great idea but needs some work to include home insurance accounts also! Take a few tips from the progressive app! It is very interactive and informational!

7 years ago, TxGirl78

Worthless

You cannot even login without getting instantly kicked out. It used to work before iOS 10 rolled out. This app needs an update. Do not download it's a waste of space.

8 years ago, HT0271

Worthless App

This app worked at one time, now it's completely worthless. I contacted Farm Bureau over two weeks ago concerning this issue. I guess they are not concerned with getting this fixed...

10 years ago, Rightthrume

Useless..anyone there????

Useless if we have the app and still must go to the website..might as well just save the web page to home screen

11 years ago, AC9498

Not bad...

The app is great for informational purposes, but I would love to be able to make payments via it.

7 years ago, nbecace1

App is broken.

The app worked great for the first month I had it (mid Aug. - mid Sept.) now the darn thing no longer opens. Uninstalling and reinstalling the app does not help.

7 years ago, Aldcpa

Doesn't work with ios10

Either won't open after you login or crashes shortly after.

Description

Texas Farm Bureau Insurance Because you never know when you’ll need to use your insurance, accessing it with the Texas Farm Bureau Insurance app has never been easier. View your policies, file a claim —this tool lets you view your coverage at a moment’s notice. It’s kind of like having your agent in your pocket everywhere you roam. Download this FREE app to gain access to: - Your online Texas Farm Bureau Insurance account: Don’t have an online account? Set one up through your app. Or, if you already have one, just sign in to view your coverage and your policies on the go. - Claims filing: In the event that you need to report a claim, you can record and save photos of the damage with your camera and file the claim using our online form. Plus, if at any time you need to speak to one of our Claims Representatives, you’ll have access to our 24-hour Claims Center phone number. - Electronic proof of insurance: Forget about carrying your proof of insurance card or remembering where you placed it. As long as you have your phone with you, you’ve got all the proof you need. - Agent contact info: Don’t know your agent’s number by heart? That’s okay. Their contact information is stored in your phone.