Was very excited when I found this app. I have an HSA account through them. Excitement quickly turned to disappointment when, after trying numerous times to log in, that this is only for "regular" customers and does not work with HSA accounts. Now I'm irritated that this is the only company my employer has to manage our HSA accounts, but me & many of my co-workers will be suggesting a change on the next employee opinion survey, rest assured.
I am very disappointed that the app doesn't work for HSA accounts. I'm thinking about moving my HSA to another bank if they don't update the app to allow HSA customers to use it, or offer an alternative app for HSA customers.
App access is unavailable for people who only have a Bancorp Bank HSA account. You need to have a standard account in order to use the app for your HSA account.
An official mobile banking app of The Bancorp Bank. The FREE My Mobile Bank app gives registered online banking customers secure access to their bank accounts 24/7—all, at their fingertips, from the convenience of their iPhone®. • Quick and easy Passcode access • Check account activity and balances • Search transactions by date, amount or check number. • Transfer cash between accounts • Find nearby ATMs • Pay, schedule, and review bills • Deposit checks • Touch ID (iPhone 6 and higher) Banking services provided by The Bancorp Bank. Member FDIC. Equal Housing Lender. All features may not be available in the tablet application.
