The Citizens Bank of Phila MS

Finance
Rating
4.7 (854)
Size
32.9 MB
Age rating
4+
Current version
10.0.5724
Price
Free
Seller
The Citizens Bank of Philadelphia
Last update
2 years ago
Version OS
13.0 or later
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User Reviews for The Citizens Bank of Phila MS

4.73 out of 5
854 Ratings
3 months ago, Citizens Bank is awesome
Best bank in town.
This makes banking so easy. I’m old school and I write everything in my register and even keep a notebook at home with daily transactions in it. I’m OCD with things like that. I can tell you what bills I got to pay the twenty third week of next year. Having all this info on my phone helps me when I forget something or calculate something and it don’t match their info. It’s like toting an electronic register around in my pocket. You go to Walmart then stop and grab a bite to eat and then stop and get gas. Before you get home all that info is on your phone. You don’t even need recipes. I love it. Thanks a million. Sincerely a citizen bank customer for life.
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1 month ago, Angylui
Pretty good
It’s good most of the time. But if I have a check coming in DD it shows after 7:30pm for most people. Not for me. If I make a payment online- it usually takes a while to process and that makes me think I have more than I do. It has several times let something show up though instantly or a week later and it ends up making me OVER on the weekend- and by time Monday comes- especially on holidays- I owe an extra $100 just because it was closed and on the day it decided to show up…. And also there are times when I login and it doesn’t show me but 1 account instead of the 3 with my name attached. That’s frustrating sometimes it won’t login at all….tech issues But for the most part It shows what I have What went through And usually I remember and waiting for something else to go through so I can still make a few simple calculations and know where my money is and where it went and where it’s gonna go. I can easily make transactions between my account and my son’s account (has my name with his on it) So if he’s away and needs extra money for food gas or whatever I can 99.9% of the time transfer it on the app and instantly he has money I have also been overdrawn on the weekend and transferred from him to my account Sometimes he wants to put $ in I just take his cash and transfer from my account And then I have the cash and he has money to pay online So that’s why I gave it a 4 out of 5 It’s pretty good But not 100%.
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2 years ago, jrscarbrough
The Citizens Bank App .
I love this App !!! It keeps me up to date on my spending , and I’m able to transfer money from one account to another at my fingertips . It’s easy to use which is definitely a plus for us old people … not to mention , I Love and appreciate Mike Shelby and all the staff at the Collinsville location!!! They are always so kind , and Very professional !!! Thanks for making my banking experience the best !!!
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4 years ago, Mholleywood
Moving up in the banking world of apps
This app is better than most banks I have used. I have enjoyed looking at the financial tools and comparing them with my own custom budgets and sheets. I really like the direction it is going. Keep maturing your product! It needs some tweaks on the budget side and some better forecasting. I have yet to master it comparing to my way of managing a budget. Quick simple answers help! The graphs are cool but can be overwhelming with data and hard to get info on a phone. The account management screen looks good. I can get in and get out for my basic needs.
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2 years ago, storiesandsoulspeak
Easy and Convenient
I didn’t even know my bank had a mobile app until recently; using it has saved me a good bit of time logging in to the online banking website through my laptop. The user experience is simple and streamlined, and the app has been a really convenient tool for me as I am living on my own for the first time.
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3 years ago, Sunnyside up!
Great App
My previous bank was app-less! It was mentally difficult conducting business knowing other banks had that convenience. When TCB took over, my quality of life improved since an app is offered, specifically the mobile deposit. I just wish that the mobile deposit funds would be available immediately since the deposit limit is only $2500. It takes one business day to become available.
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2 years ago, StevenMc10
Stopped working
So…when I first got this app, it was great. Then, about 2 weeks ago, it opens up and says there is no account information to show at this time. I uninstalled it, reinstalled it, and nothing. I did that 3 or 4 times and it says the same thing. I chatted with the customer service rep, and she said to uninstall it and reinstall it. 🙄 Now, after all of that, it still doesn’t show my account. If this is a problem with the app that other people are having, please fix it. If it’s just me having that problem, please fix it. 2 weeks ago I would have given this app 5 stars. But now…not so much.
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3 years ago, Leflore4166
Excellent
I am on the road a lot and in several states where there is no access to The Citizens Bank! However with this app my bank is always there! I couldn’t live without it! Only wish I could access ATMs without all the service charges from other banks
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4 years ago, Harry Lafferty
Perfect
I've had a few bank applications before this one, and this one is definitely superior. It's easy to navigate the app, and It runs very smooth. never had any problems checking my bank account, transferring money, or digitally depositing checks. Solid app overall, 10/10.
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2 years ago, charlowrites
Great app for banking!
I love having my bank account right here on my phone and don’t have to login every time when using Face ID or pin. I love that! I enjoy the mobile deposits as well for those miscellaneous deposits.
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3 months ago, BeachChris
Good functionality
Quickly updates, checking and savings accounts. I would like to be able to see canceled checks on the app as well.
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2 years ago, paulieann18
Love this appt
It lets u keep up with your banking accounts at the touch of your fingers, I love having it & the Sebastopol bank is the greatest friendly helpful service every time you visit are call
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4 years ago, RhondaP
User friendly
This is such an easy banking app to use. It’s easy to navigate and you move from account to account with speed and ease. I’ve never had a single problem and love the convenience.
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2 months ago, v-lerie
Needs a disabled option
Needs a disable option to turn off debit card when misplaced
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2 years ago, Jennkitten
Great App!
I like that I am able to pay off each individual item so I can get down to business & begin to pay off my big ticket purchase!
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2 years ago, Kprms
Banking app
I love it! I check it daily. So much more detailed Than text alerts. I can pay bills, transfer funds, and check more than one account.
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2 months ago, Britten2011
Love love love it!
Can’t live without it! This keeps me on top of my account and makes feel that I am in control. Waiting for mo they statements made me feel like the bank was in Co trial of my life . This is the bomb! Never die!
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2 years ago, paperlady1
Good app!
App works well. Haven’t had any issues using it over the last year or two. . . . suggestion to developers: Face ID to login would be convenient
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3 years ago, pstrreggie
Great app
This app makes everything so convenient. Is am easily able to keep track of all my accounts, and pay bills very simply. This is the most user friendly bank app I have ever seen. Good Work!!!!
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2 years ago, Coolkrazylady
Life Changer
This app allows customers to keep up with their finances on the go. It is super easy to use and a great way to manage money transactions, deposits, and balances in a swap of a finger.
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2 years ago, Justolme
TCB app review
I absolutely do not like this app. The main reason is it takes several days up to a week to update my account information. It doesn’t matter where I use my card or write a check it takes at least a week in most cases and sometimes even longer to show where it has came through the bank on the app.
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2 years ago, eagle59
Great app
Not had any single problems with this app I have used it for quite a long time couple years at least.
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2 years ago, 👻; brightonkane03
How it works
it works pretty well if you ask me, very well up to date on when you spend things, overall it’s a good app
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2 years ago, Christian Gal MS
Banking App Great Help
This app and the ease of using it is so helpful and efficient. It’s clearly laid out and simple. I highly recommend this app for anyone with accounts with this bank.
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2 years ago, i dont want one!!!
Review
I love our bank, but I don’t like the fact that it takes 3-4 days for charges to clear our acct. I prefer the old way when they cleared that night or the next morning.
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5 years ago, wills4x4
Love this bank
I really truly love this bank they get the best mobile app and they’re so friendly they treat their customers like their own I would recommend Bank to anyone
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2 months ago, Min Miki 601
Mobile Apps
Citizens Bank makes mobile banking a far less intimidating process for senior citizens. I am in love with this feature!
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2 years ago, nmax01
User friendly
This app is quick, easy, and secure. I am able to conduct my banking from any location.
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3 years ago, GeE-MonN
Citizens Bank App
Very convenient and easy to use!! Would recommend to anyone needing easy way to access their funds.
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2 years ago, ric20000001
Outstanding
Banking is so easy to do with this app. Transferring funds, checking balances and anything else is painless and done with no problems
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3 years ago, Bloomo Man
Very Good App on Citizens Bank 👍
Easy to use and I love being able to check transactions and move money around if needed. Excellent..
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6 years ago, pgregg46
Great app
It is so much more convenient to have this app instead of calling the bank every time you want to see your balance.
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1 month ago, Power73333
Great app
Love this app I just wish they had a card able and disabled to secure our money for withdrawal form spam
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3 years ago, knd*
Difficult to navigate
The layout of the app is not the most efficient I’ve ever used, but it works to pay the monthly bill once you figure out where to pay.
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3 years ago, Robpear63
Debit card online balance
Locks you out to easily and have call to have reset all the time consuming changing banks because of this hassle
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3 months ago, Allyoop_58
Easy to use
I find the app easy to use. I’ve enjoyed having access to my acct on the go
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4 years ago, KGBosco
Internet banking
This app is fine but the biggest problem is, you can transfer from checking to savings and savings to checking. It is such a hassle to have to call the bank when it should be easily accessible through an online app!!
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2 years ago, Apt173
Citizens Bank
Love this app! It is so helpful to keep up with your banking transactions and not have to wait for the paper statement.
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2 months ago, plow hard
Very user friendly banking tool
Great app cause I can do and see everything I want with ease !
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2 years ago, BiBi - dedicated player
Easy to use & convenient
I like the accessibility and the layout is easy to navigate
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2 years ago, dbrucd
Easy to use
It helps me with my banking and is very easy to use and that’s saying something for me
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4 years ago, Moose637419
Very convenient and easy to use.
Simple and easy to use saves time with certain features. Thanks
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2 years ago, Deb:~}
My App
I like having the opportunity to check balance anytime I want without a hassle or extra charges
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5 years ago, Epicsexyboy
Pretty great just one critique
Work on making our debit cards and credit cards available through Apple Wallet!
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3 weeks ago, BeccaEmu
Awesome
Love this app. Makes everyday banking so easy. Love the mobile deposit feature.
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6 years ago, Kate💖
Daily user
Love the app! Use it daily several times a day! Only suggestion would be to add login with fingerprint. Other than that I love it!
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1 month ago, Alephgirl81
Business went
Most of your major banks are using Zelle inside their banking applications. It is not in The Citizens Bank, so that this could be added as an upgrade to the bank. There are other banks nearby that are using it in Forest. i'm writing a review.
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5 years ago, Tashabali
Makes life easy!
Definitely worth having! Makes keeping up with my account effortless and stress free.
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6 years ago, robertsills28
Remedial
The app offers a very user friendly UI, but falls short on dependability. Often times when you log in, the tiles will lose their tactility resulting in having to log out, remove the usage from your RAM and log back in. 3/5 stars.
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3 months ago, Chilerusski
Easy to use
All finances at your fingertips. Easy to read and use app.
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Description
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