The magazine itself is great. That’s why I’ve been a subscriber for over 20 years. But, no matter how long you’ve subscribed, you can’t access issues older than 2021(!) and customer support doesn’t even try to help you get those issues you paid for. Also, the app should allow you to zoom into pictures.
I’ve subscribed by print, through the Apple store and from the app itself. I’ve lost access to all of my past issues (I had purchased every one back to the beginning of digital issues). Support was no help at all, refusing to look at my address and recognize that I have been a subscriber forever. I waited a year, then re-subscribed, hoping I could use my print subscription to access back issues. Nope! I can’t even access current issues! Once again, I have absolutely no subscription and the app refuses to accept my print subscription number. I’m done. You’ve completely destroyed my faith in my favorite magazine. If you could give zero stars, I would.
I’ve been reading this magazine for forty years. Times have changed but their home improvement technology has kept up. Countless easy to understand articles and useful knowledge packed into each month. You will find something informative even when your not interested in that subject. I’ve learned so much from reading it cover to cover. Recommended for all ages, young and old, truly an outstanding read.
I am a long time subscriber, paid up thru next year & am happy with the digital edition usually - UNTIL last month when the last issue available is the July issue. Have tried signing in/out, deleting/reinstalling the app, contacting customer support - only to be told that there is a tech issue & we’re working to resolve it. For 2 MONTHS?!
Since the last update I have lost all of my 2012, 2013 and 2014 issues. I have sent emails through App and have not had a single response. Terrible customer service. Update; 2012, 2013 and 2014 issues have been restored. Still a one star app. Who ever came up with the idea of an article base magazine should be force to read this magazine!!
I have always been able to read current and past issues on my iPad. My subscription expires in June, 2024. in the past week I cannot even open the app. It says I am an unauthorized user. Called customer service, and after long waits the agent could not help. I deleted and re-installed the app. When I try to open it, it shows up for a few seconds and then disappears. Tired of messing with it. Will unsubscribe as soon as I can. Don’t waste your time or money.
Love the magazine, it the new issues show up 1 to 2 months late. Contacted support and they say online issues are released about 2 weeks prior to print issues so it must be an issue with my iPad. I then update the version of the app and the article based update is worthless..every time you swipe to the next page you have to wait until the page loads..will be going back to print version when this subscription is over,
The app is inconsistent at best. The keep changing formats and it freezes frequently. Why provide feedback if the never respond or make changes? I’ve emailed at least a dozen times as I keep getting charged for new releases WHEN I HAVE HAD A SUBSCRIPTION SINCE IT STARTED! No response... ever. luckily Apple takes care of it. Still hate the hassle enough that I will unsubscribe tonight.
The app is Terrible! Do not waste your money! It will be nothing but frustrating!
The magazine is great, but I have had nothing but trouble with this app. I have subscribed to the digital issues almost since the beginning. I have lost years of subscriptions and customer service is non existent. Now I cannot even open the app. What a joke! Do no subscribe with this app. You will be wasting your money.
App keeps getting updated and requires login again only to get a message that it cannot find my account. Support is non-existent and will not reply about problems, just a redirect to common support issues. I renewed my subscription since November 2020 and haven’t red any magazines since January 2021. I cancelled my subscription today am giving up on this app and magazine.
As with the other subscribers, I have had a subscription for over 20 years. They have been print, digital, and apple subscription. It has continued to be a fight to access anything. The company has sold me magazines that I cannot access. I recommend that apple discontinue this app as a selection and cease selling the subscription.
I’m a long time subscriber and have an active subscription paid until July 2021. The latest issue July/August 2020 is not showing up in the iPad app. It’s been out for a while and promoted on the Family Handyman website.
Went from around 9 issues to one so far this year, they turned it into a seasonal magazine. Right now winter 2023 replaced December/January and of course there’s is never a February issue. Let’s see what they do for spring, summer and fall or if they’ll actually produce monthly issues. If is is seasonal I’m cancelling my subscription.
I have downloaded the Oct/Nov issue some time back. Now it seems after you changed the App recently, I can not access the same Oct/ Nov issue and it shows “nothing here”. Please note that my subscription is still valid until November and will renew one month before it is due. Just because you changed your icon recently, should not have affected my “already downloaded” issue. Please let me have access to this issue and enjoy it. Thanks Satish
I subscribed for 1 year in May, was able to view 1st magazine fine, and now it tells me I have to purchase the July/August for $3.99. I tried restoring purchases with no luck. No idea how to get resolved. Next step, I’m calling Apple support to report this magazine a scam.
1. Constantly says cannot connect to App Store. 2. Requires login every time you open it. For many years applications have been able to store login credentials. These two major, but easily fixable annoyances drove me to uninstall it. Let me know when you get your act together and I’ll give it another try.
The last issue I have is June 2020. The July/August issue has been out for at least a month and till doesn’t show up in the store. Subscription renewed and they took the money, but no issues. Emailed the support link and hav not received a response in over two weeks.
This app will not allow you to download an entire magazine, in PDF format, onto your iPad to read offline. In fact, you have to download a page at a time while connected to the internet. Disgusting! Do not subscribe to the digital magazine with this app.
I have had this app for years. Enjoyed the app. One day I couldn’t log in. Called in and they could not find me. Everything was paid up to date. Told me to call Apple and wasn’t there fault. Kept my money though. Will be canceling after many years of use.
After update the App does not recognize my subscription and does not recognize my account after registering it!! Purchased AGAIN and same issues. Still says I have to pay for the magazines even thought I paid a whole years subscription TWICE!!!
Subscribed to the print version strictly because it cost less and included a digital subscription but good luck getting it to work with the app. I was chatting with support tonight who gave me an alternate way to set up my account to work with digital but even that did not work. So frustrating.
After last app update, issues are harder to read and that’s if I get new issues at all. I basically threw away a year’s worth of subscription. It used to be great. Customer service is nonexistent and worthless. Obviously, they don’t really want online subscriptions.
For some reason the removed the zoom function a while back and now you can’t read the text on most articles. Otherwise it was a decent app. Whoever made that decision has cost them many subscribers including me since I won’t renew.
So far this year I have not received one issue and another was three weeks late. I get printed issues in the mail and like to read on my iPad so I know they are available
Had to go to use another app (Zunio)for my family handyman subscription because it doesn’t have a zoom in function. Pathetic! Leave a bad review here and head over to Zunio it’s free
This app used to be good. Cannot get the latest issue, last one was June 2020. Subscription paid through April 2021......this is theft! Cannot get any answers to emails from app developer. Has turned to garbage. Have since moved on to getting mag through Zinio.
I have been trying to access my paid subscription for several months. I contacted Family handyman and they tell me it’s an iTunes problem. Please fix so I can use what I paid for.
They do not upload the issues regularly. It is August and the most recent issue is June. July has been out for over a month. No response from customer support.
I subscribed and get an error message so can’t get in. The FH customer service people are no help at all. So I am out what I paid. Don’t waste your money on this app.
App is totally busted. I am a long time, current subscriber. This app has gradually become worse and worse. Issues show up but when clicked on “nothing here“ message appears.
I paid for a whole year and can’t download the March issue. I wrote to the App support and never got a response. I subscribed through iTunes so I am going to ask for a refund!
Then reason i like reading magazines on my i pad is so i can zoom in so reading and pictures are easier to see. Without it, this app is worthless to me.
Now instead of downloading the whole issue, you have to download 1 page at a time. This is the worst magazine app I have. What a shame that one of the best written magazines has the worst magazine app in the App Store.
Almost impossible to download your magazine. Constant "unable to connect to the App Store" error. I will not re subscribe to this magazine if I can't read it on my iPad.
The Family Handyman delivers expert and understandable advice for do-it-yourselfers. Save money when you repair and improve your home yourself, and feel the pride of independence and accomplishment; The Family Handyman will guide you along the way. Fix plumbing problems, add storage space, save on appliance repairs, build bookcases, learn about cool tools –– even build a shed! Each issue has how-to videos and step-by-step photography that simplify and demystify even the most complicated of home improvements, and is jam-packed with tips to improve your skills. SUBSCRIPTIONS ARE NOW AVAILABLE. Download the Family Handyman app and enjoy the free sample issue. Then choose your payment plan: SAVE UP TO 62% off the single-issue price. PRINT SUBSCRIBERS: FREE ACCESS to the iPad edition is included in your subscription for six months. Just download the app and tap on the “Current Magazine Subscriber” button to get started. Note: Downloads of issues can take a few minutes—that’s because we’ve included bonus content such as photos, exclusive videos, interactive content, and more. Take full advantage of Apple’s Newsstand feature by connecting your iPad to your Mac or PC and installing iOS 5 before downloading this app. Subscriptions Available • 1-month subscription for $1.99, automatically renewed until canceled • 1-year subscription for $14.99, automatically renewed until canceled • NOTE: Your subscription starts with the latest issue; back issues are not part of your subscription but may be purchased as single issues ($3.99). SUBSCRIBERS’ AUTOMATIC-RENEWAL FEATURE: Your credit card will be automatically charged for another subscription period (another year for annual subscribers, another month for monthly subscribers) unless you change your subscription preferences in your App Store account settings. Terms of Use: https://www.familyhandyman.com/terms-of-use Privacy Policy: http://tmbi.com/privacy-policy/
