I really like having the convenience of scheduling through the app and also being able to message the staff. It’s much easier for me since my schedule in very inconsistent. I’m always having to move appointments around and the staff is always so great about it and as flexible as they can be. I really appreciate it and everything you do! - Nikki P
I find this app to be very useful in that I can easily pull up my scheduled appointments and have the info right at my fingertips. I can also schedule appointments via the app also making it so convenient. With everything in one area, it helps keep me on track and on time for all my appointments.
This app makes it so easy to change my appointments and check my schedule. There are a few times when the app won’t let me change certain appointments, so I call the office for those. Overall, it’s a great way to manage appointments on my own.
The app is easy to use, making scheduling appointments with preferred providers simple; however, users are currently unable to cancel/delete appointments, requiring them to contact the providers to do manually. This seems like an easy fix (not to mention preferred functionality) with the ability to let the provider determine their preferred cancellation window. Please add this functionality. Thank you! 😁
The scheduler app is wonderful. It’s very easy to use! It’s wonderfully convenient to see what appointments are available and have a moment to think and check my calendar. I love too that when I open it up it shows me my upcoming appointments. I am so glad my chiropractic office is using this app.
I love using this app to schedule, change or cancel appointments. I can see the times that are available on any given day. I can change or cancel appointments at the last minute if needed. It’s very convenient and I highly recommend using this app.
It’s great to be able to schedule a Chiropractic appointment when the office is closed. I have found though that someone can schedule online while someone else calls the office and then 2 people have the same appointment. I have had to opt out of the service because I received a confirmation text at 8 a.m. on a Sunday and it WOKE my husband up who has a very difficult time sleeping. Not Cool.
Dr. Godfrey and his team are very knowledgeable, friendly caring supportive they go above and beyond to make sure things are done Dr. Godfrey listens to you and works out things that work for you. He’s the best chiropractor I have ever been to, and I would recommend him to anybody.
I like being able to sit down at home and book appointments. This way, I can compare it with all my other stuff going on and don’t double book. Love this app!
The app wants to send a “token” to reset password. But after checking all my email, spam folders and text msgs repeatedly, nothing. So I am not sure, it worked a couple times (after having similar problems initially). Finally deleted it, seems like a handy tool but don’t know where to get help for it.
I really like being able to see all my upcoming appointments. I am disappointed that I can’t use the app to change my appointment or to cancel an appointment. It’s really only good for viewing an appointment. It would be much nicer if it was more interactive so I didn’t feel like I was bothering the staff when I need to change my appointment.
Easy to use except it doesn’t let you cancel. I like being able to make appointments without calling. I appreciate the ability to text the facility also.
Extremely professional and friendly team. Feels more like a family than a a clinic. And best of all they really know what they’re doing. Good luck finding someone better.
This app is super easy to use and the communication with my doctors office is very effective because they actually know about the appointments when I schedule them using the app!
I have spent several hours twice, downloaded and reloaded the app multiple times, texted support for help where some guy Jim said he could do nothing and to call the office, and the office can’t do anything unless I go in personally. No one knows how to reset the password. Crazy. And I’m so tired and frustrated. The app support is zero. And the fact that I have to go to the office for help rather than someone just helping me over the phone speaks to how poorly it works.
I’ve been looking for a scheduling app for my patients, and I launched this today. I have had over 25 patients schedule appointments... in less than 6 hours after launch. Super nice to have an easy, integrated software. Thanks!
Not able to login after some inactivity like 1 -2 hours. If we use Face ID , it’s keep trying to make login attempts but no luck. Need to turn off Face ID to make it work. Need to reset the password every time to login as the login screen keeps showing up after providing credentials. Poor user friendly
I absolutely LOVE scheduling my appointments on the app. I usually forget until it’s some awkward hour and I can’t call the office but BEHOLD- it does not matter anymore and I can schedule when I remember, even if it’s at 2230. No biggie.
I sometimes forget when I have an appointment when it’s outside my standing schedule. I also like being able to make an appointment anytime. I gave it 4 stars because sometimes it won’t let me sign in or let me make an appointment. But most of the time, it works OK.
The last few appointments I’ve scheduled are not showing up in the app. Once I had my chiropractor office reschedule an appointment for me it showed up but not when I scheduled within the app. Please fix.
This app is super user friendly even for those who aren’t tech savvy. It really speeds the process and makes it fast and efficient to get an appointment scheduled!
User friendly and convenient to use. I use this app to help patients at my practice manage their schedules and to schedule my own appointments in the office ☺️
The app is so easy to schedule appointments at the time and day that you want. And I love the reminders that it text you. And you can easily modify an appointment as well.
The app is so confident and stupidly easy to use. I’m also surprised that such an app exists for a medical office instead of calling or going in person this is way better.
Love it when it works but it is finicky. I have had to delete it and add it again. Works for a bit. Seems like the time after I successfully schedule an appointment it won’t work. Just sits on the login screen with no help to say why.
I receive excellent care at this facility. Not only is the care excellent, so is the entire operation, from Tiffany at the front desk, to the facility itself. Even the scheduling app is great.
The Scheduling APP helps patients manage their schedule, schedule new appointments and receive private notifications from their providers. Providers need an account with Review Wave to provide this service.