I’ve been banking with Summit since my company started our direct deposit. I’ve never had any trouble with them and when I’ve made a mistake they’ve always help me figure it out. Now that I’ve retired I’m staying with them.
Ive been using this app and im not happy with it! It does not reflect a accurate current/real time available balance which causes you to end up with all types of fees you have to pay. I feel they know that this is happy and letting it happen to get the extra money. There has been times where I called the bank to have them review my account and the fees and they take them off with a apology. I would be happy if I can have all the fees refunded that I paid and shouldn’t have… Get with the times and stop scamming people!!!!! When we make purchases with our cards it should reflect that on the app immediately.. not in a day or two!
Easy to deposit random checks, check balances, transfer funds; and the finger recognition is great! I love the app. My only complaint: I have always wanted a way to establish a transfer to an account with another bank, or between Summit accounts, but I still have to make phone calls and write checks for those things, and I do that quite often.
I been using this app for some time and I had no problem with it diagnostics wise And it save me from calling the bank all the time I could manage it on here of account balance an extra
I’ve enjoyed using this app for business transactions and looking at my account. One less star, though, because I find the mapping function for finding branch locations to be clunky, confusing, and not user-friendly.
I love this app. Makes banking so much easier and a lot less confusing than other bank apps. Never have trouble transferring money or looking up accounts.
I’ve used this app for years but suddenly when I try to take a picture of a check to deposit the screen is all blurry and it won’t allow you to do so anymore. I have the most up to date version and it’s no useless.
I’ve been with summit for a long time and I live by the app to manage my $$$. On fridays the app shuts down, I have to write down everything I spend. Then days later charges that were there disappear then re appears to make you go negative when you already thought it was accounted for!! This app needs to be fix then summit will be 100 % the best!!!!!
I haven’t been able to deposit a check on my app for months. It’s the only thing I use the app for and now it doesn’t work. Even with a system update. So frusty
The camera check deposit stopped working with iOS 16 and it’s been weeks with no fix Also, would it kill you to add a pull-to-refresh feature? You don’t need to log out of an app just to see updates Please fix. I’d prefer to use Summit instead of Bank of America. I LOVE the credit union and HATE this app
Every other day there is a bug, and I can’t access my information. Now I have turned my card off because it’s misplaced & for some odd reason the app won’t let me turn my card to active. How ironic it can’t be because the app is always messing up could it. MINOR inconvenience. I have no access to MY OWN money.
Latest version doesn’t know when I change camera orientation
I needed to deposit a check into my account to cover a purchase and the app tells me to rotate my camera. Well I rotate the camera every which way possible but the app doesn’t recognize any change at all. So n
As others have said, I can no longer deposit a check properly using the app. I try to take a picture, and the app freezes and won’t take the image. Everything is up to date.
The app is constantly asking me to look at the picture confirm what the picture says and I actually had for fraud protection block me at one point because I deposited a check written out to me and endorsed by me from another bank. It was very difficult getting it reinstated
This app was great until the method for check depositing was changed. Now it won’t open to the camera unless your device rotates sideways, but doing so doesn’t fix anything. Please fix this issue
Minimal features. Wire transfers to other institutions, finding helpful support, accessing customer service is slow and cumbersome, or not even possible through the app.
I use this app daily and it's great-thank you. I have a couple of suggestions that if love to see implemented: 1. For mortgage payments, create fields to allow a split payment between Principal, Interest, and Escrow. I recently owed $1.50 to my escrow account so I made an overpayment but then had to call the mortgage department to apply the overage where it was needed. 2. For loan/overdraft/credit card payments, when you are in the Transfer money mode, don't just show the Payment Due amount, which is often $0, show the Current Balance amount also so we don't have to switch back over to View Accounts mode, memorize the amount, and go back into Transfer mode. I think many others would find these changes very useful. Thank you so much!
I have used other apps for banking and honestly this is the only one I have had work. It's simple and all laid out for you so there is no problems. It's nice to just open an application and take a minute seeing my account than having to open the browser, type in the URL, hit the actual site link (sends you to a mobile site that doesn't work), then type all the info to get to your account. Nice to be able to just basically click and go. And the whole part about the URL process that was with another bank not with this one this banks website actually works too.
I wrote an email to Summit thanking them for (1) helping me get my credit back on track when other banks laughed and turned me away (including my former bank M&T) and (2) to BEG them to create this app because it was the ONLY nice thing M&T had going for them! Summit did it and it works beautifully on my iPhone! It is so much more convenient than having to use Safari to get to its otherwise very computer-friendly website!
App has the basic features one needs for remote banking, except for being able to deposit checks instantly. Doesn't have the ability to rotate for landscape use. For an amazing banking app, check out the USAA app. That is by far the best remote banking app out there, I can view and manage all my financial business all in one app, loans, accounts, insurance, investments etc...hoping the Summit will bring out an app that comes close to USAA's app.
Account access when you’re out and about just got easier! With Summit mobile banking you’ll have your finances at your fingertips. It’s just another way We’re Here For You. Sign up for free Summit Online Access then download our Summit mobile banking app to check account balances, view recent transactions, transfer funds, pay bills, find branches and ATMs. Better yet, enroll in SMS mobile banking to get alerts, too!* *The fine print: Summit Mobile Banking is available only with a Summit FCU account and is a free service, however, your mobile phone service provider may charge for text messages, data and/or web access. Check your plan for details. Carrier plan may limit access outside the US. The Summit is federally insured by the NCUA. To learn how we protect your privacy, please visit http://www.summitfcu.org/home/disclosures
