I love the convenience of Tithely, but I don’t like having to do separate screens. The previous version had the ability to make/see all on one page. Having to enter my address for each gift is ridiculous!
This new update may look nice, but it could use some adjustments. I wasn’t confident to give with the app after the update and instead used the web interface on my computer. I prefer the look and usability of the web version. The main things I liked about the previous version was that I was able to see where the giving was designated on the same page as the amount and payment method selection. Now it brings up a window for an amount first and nothing else. That’s where I wasn’t confident giving through this app and went through the web interface instead. I wasn’t sure where the giving was designated. It didn’t give me an indication if I entered an amount would it just give to general or give me more options after that screen.
I rated this app low because after accidentally clicking, which caused a double payment, the app says to get a refund click here!!! When I clicked on what your website said too, I soon realized this app wasn’t going to issue a refund at all. I haven’t used this app since sometime last Fall, I used a different card back then. However, I lost that card and was issued a new card and somehow this app debited from my new card which was issued sometime around June of 2024. This app debuted from my account without my permission. I never gave this app my new card number, never spoke to anyone connected to the app developer and this is unacceptable!!! The app will not allow me to delete my card number. This app should be held accountable for deducting without my permission.
I am having an unhappy user experience with the app. When I try setting up recurring gifts, the app keeps hanging. And if I try to go back to the previous screen, there is no back button to allow me do that. I have to keep closing and reopening the app. Also, I have been trying to give a general fund donation, but the only two options I see after giving the first time, are for tithe and offering. Finally, I want to give to multiple churches, but the app only allows me to add one church as my church. This has made for a very frustrating user experience. The 2 stars I gave was for the 1 successful transaction I was finally able to make, and for the low transaction fees.
This used to be so easy and now it’s a thirty minute chore on a good day! Nice that you fixed the member # field, but what is the purpose of SAVING MY ADDRESS if it doesn’t really save and I have to enter it over and over! THAT is annoying! Furthermore, I go through the whole thing, it seems like it’s taking but then you hit “give now” and it goes to the next screen that says “token not valid”! What token? I used to be able to pay my tithe online as soon as I got paid. It’s a week later and this crappy app STILL won’t let it go through! I guess I have to go back to writing checks! Boo hiss!
My church uses text for giving which automatically processes giving via debit/credit card. We recently discovered this app which allows giving from bank account. The charges on bank account, which is linked to most members debit card is much lower than charges on debit/credit cards. The interface is lean and it’s very easy to use. I don’t see any issue with this app version. Thank you for making this app.
I love tithely for the ability to give virtually and during the week. I’ve been using the app for years and it’s been a blessing to be able to give to my church when I may be out of town or the same day that I’ve been paid. However, the new updated app isn’t convenient at all. On the previous version, I could give several things at one time. Now, I have to reload and do several transactions to give to all the areas that I give to. Please remedy this so that it doesn’t take several attempts or transactions to give to several things in the app. Thank you.
The new update definitely looks sleeker, but it removed a feature which I didn’t even notice until it was gone. I used to be able to make multiple gifts at once, designating a certain amount to tithe and another amount to offering, or splitting it between departments, etc. Now I have to go through the entire process for each designation. It started out as a minor annoyance but it has grown over time. Please reimplement this as soon as possible (or if it is still possible, please tell me how to do it).
When I first started using the app quite a while ago, it was very convenient and easy to use. However, with this new update, the format has changed quite a bit and it doesn’t have the same sorting capabilities when you check your donation history. It was working just fine and I wish that the developers would have just let it be.
This new app update is a breath of fresh air. The outdated, utilitarian feel is gone and the giving experience is so fluid. No more kicking out to the browser to fully complete the donation and the fact that I can set a “home” church makes things feel much more consistent. Great work!
This app is not user friendly. The options at the bottom of the screen are not accessible to scroll left to right. Once you go to another screen you are required to go out of the app and reopen, to get back to the home screen. Some of the options within the app, cannot be selected from the bottom of the screen. Again, NOT user friendly at all.
I continue to enjoy and appreciate the Tithely App because it makes giving so convenient. I don’t have to wait until I’m at the worship service to give or mail in my donation. I can also contribute to other ministries that use the app.
Such a reliable and easy-to-use app for tithing, and this giving app has exceeded all my expectations! The user interface is stunning and intuitive, making the entire process of giving a joyful experience.
This is a great app to use so I can make my weekly donation to my church. Love the new features in the updated app. I would highly recommend this app to anyone and all churches that want an easy way to allow people to give to their church.
The app looks stylish but it’s lost ease of use. The prior version allowed multiple categories of giving in one instance. Now I give as an offering, then go back and give again to missions. Before was better when I click the add button to create an additional giving.
We should be able to cancel a transaction. Just in case we do make a mistake. I made a mistake and put it to the wrong bank account needed it to can get canceled. I called in the gentleman handled it very. It’s not showing that it was done. I’m not sure if it was even done or not. I have no proof I don’t like that, this need to be able to be handled a little better than this.
Why do I need to enter my address each time? It is annoying, irritating and makes no sense 😡😡!! You should be able to store that information so it doesn’t have to entered every time. Also you can’t give your tithes and offerings simultaneously so you gotta go back in and do the separately…😡😡!! The app was fine the way it was before…quick and easy!! Thanks for the facelift on the app but to what end?? WHY COMPLICATE THING??
This makes giving at my church (and others if I’m traveling) so easy! Love that I can choose to cover the fees so that the church gets the entire offering.
Giving to my church is so easy, and the new app is just beautiful! EasyGive makes it as easy as hitting a button anytime I want to give. And I love that I can manage my own account and recurring giving.
I’ve been using Tithely for years. The previous app was fine, but this new one is such a massive improvement. Looks nicer. Quicker to use. Love the new direction y’all!!! Makes giving to my church so easy!!
I love the previous giving form because you have the ability to give to multiple funds in the same transaction. In this new form, you can give to only one fund at a time. Please, bring back that feature. Thanks!
Any church providing online giving should consider this app. Flexible. Easy to use and edit. Allows for recurring gifts, one time giving and directing gifts to particular areas.
The app used to work wonderfully. Since the upgrade I have had nothing but problems. Confirmation emails come hours later. It takes forever to accept my tithes. It just spins. The first time I type in my amount to give, the fees are wrong. I have to back out and try again for the fees to be correct. Sometimes I have to do this multiple times.
I have been using this app for a few years now. I have loved it, but this recent update has removed some particular features that originally sold me on using your product. • Overlay buttons do not line up properly (seems like a bug) • Apple Pay is no longer an option (which provided a slightly cheaper fee option) • Choosing between “bank account” and “credit/debit card” is no longer an option I do like the new look of the app and added security measures!! But please bring these other options back! 😁
System down. Chat bot has no ability to report error. I am unable to donate. No messages on system related to upgrading system and/or system issues. Have been a satisfied and happy user up until today but the lack of support for donors makes this a frustrating application to use.
Wont let you enter your member number. The screen keeps jumping and won’t allow you to enter number. Happening since the update to me and everyone I know that uses the app I guess your not reading what I wrote. I did the current update and that’s when the trouble started with the member ID before that I had no issues
I made my first transaction and my receipt showed a recurring payment. I did not check the box for recurring. Now I cannot find how to stop it. Reaching out to support but you cannot call them only by email or AI messages!!! Not a good experience for my first sign up!
I saw that the app changed, but I figured it was still user-friendly but now I have a fee attached to it whether I like it or not. Before I could delete the extra because I do not have extra money. I have a fixed income. I want my $3.59 refunded please. I don’t think I’ll be using your service anymore. I can’t afford it.
I can pay… or so it tells me, but then the church doesn’t get it or my recurring gets messed up and I get behind. I can’t view my history to check to see if a payment went through because it says there is an error. All I can do is pay. Deleting and going to cash payments for tithing.
Previous app was MUCH simpler! WWAAYY too many steps now with having to get and enter TWO authentication codes to get into account now???? WHY this change when things were much simpler before??
I used to be able to give to three separate funds in one transaction. Now I have to do 3 separate ones. Unless I am not seeing how to do this the upgrade made it more time-consuming to give.
The new version is painful when u do a quick give. I’m logged in but always have to provide additional verification code(s). Old version was much better.
I’m unable to give tithes and offering at the same time. No my church has to get charged multiple times to receive their additional offerings. I’ll be using another form of payment until this gets changed back.
Used to be good. Then someone had the least thought out plan around, of charging 3.6% extra to the offering. Will go back to the previous method of paying tithes! Don’t like being gouged, and will not allow it, long as I’m able to do so.
Tithe.ly Mobile Giving By Your Giving, Inc If you're a church, sign up at https://tithe.ly. Tithe.ly’s app enables mobile giving for churches that’s simple, safe and secure. Your members will be able to make one time or recurring gifts to one or many funds through their mobile device. Once your members are set up they can make a donation with a few taps. App review – “We saw giving increase the very first month we started using TIthe.ly. Allowing members to give from their mobile devices is huge and the the automated recurring giving feature has been very well received. We're nearing 10% of or gifts being done via automated recurring giving.” – Barry Crocker, Sr. Pastor at Hope United L.A. App review – “People are loving the giving services you provide for us! Thank God for your creativity!” – Dr. Herbert H. Rowe, Lead Pastor at The Upperroom Bible Church App review – “Tithe.ly is essential for growing your church!” – Senior Pastor, Sonrise Baptist Church ** Featured on ChurchMag, Church Tech Today, Church Marketing Sucks, and Chuch Law & Tax. ** We want to help your church reach its resource potential through innovative technology. When giving is convenient, people give more. Make it easy for your members to donate electronically, either right on your premises with a donation kiosk, or on the go with online giving. We have a heart to see your ministry thrive, not just survive. Mobile giving is an extension of our online giving and kiosk giving features. Tithe.ly works with Visa, Mastercard, AMEX and Discover. It’s SIMPLE, SAFE, & SECURE. Tithe.ly takes security seriously. All information is safely encrypted and stored behind multi-layers of advanced bank level security. No card details are stored on the phone. We are fully PCI compliant and if you lose your phone, no transactions can be made without your passcode. Key Benefits for your church: + Increase giving consistency by making it simple for you members to give in the moment or via scheduled recurring gifts. + Improve giving response rates by putting the power to give in the palm of your member’s hands. No more remembering the checkbook or wallet. + Reduce cost and admin time spent on data entry, gift management and administration. Key Features + Secured using SSL with 256-bit encryption + Available for iPhone and iPad + Accept donations via AMEX, Discover, MasterCard, Visa + Accept one time and recurring scheduled giving + Allow members to track their individual giving + Immediate gift receipt sent to members for record keeping + Support multiple funds/designations + Support one or many church campuses + Ultra fast admin/batch gift entry + Web giving URL for use on website or in church Kiosk
