Tixr - Event Tickets

I find Tixr great for buying tickets when just using it through the browser, but the app is pretty frustrating. When logging in, it doesn’t allow you to paste a password from a password manager, which is a red flag for any app. Also, whenever you open the app it plays a weird little audio/video sequence that stops the music or other media on your device, which is jarring.

Don’t download. This app is a waste of your life. You’ll spend over an hour trying to log on because this app doeoat work at all with any password managers. Because you can’t view or copy or paste your password on this app, it’s effectively impossible to log in if you already have your password established. After dozens of password resets, if you’re able to eventually log in, it will kick you out after less than 5 minutes, requiring you to log back in all over again, which usually ends up requiring even more password resets since this stupid app can’t work with password managers. Also they require passwords more complex than is required to launch most nuclear weapons just Nigerian hackers wanted to bumb a ticket to a local gig. Also, the event listings in this app are not really as accurate nor as up to date as bay of the event websites, making this app utterly pointless. There is no reason for this app to exist, and the same is probably true for those who conceived this awful waste of life. There should be consequences when people make apps that waste so many peoples time like this one.

The actual purchasing of the tickets was a simple process and I was excited to go to the concert. However, the app gave me the wrong concert venue so I completely missed the concert. After being taken to an extremely sketchy venue where people were doing drugs openly and literal children were trying to sell weed and rolling blunts on stage, I caught the vibe that I might just be in the wrong place. Looked up the concert on the internet and found out I was at the completely wrong venue, despite the fact that the app had advertised otherwise. They had sent me to a place where literal gang members had been performing on stage after doing lines of coke which they advertised to the audience. I felt extremely unsafe and feared that I would be mugged or worse. I probably should’ve looked up the venue online earlier but I trusted the app since it literally had a time, date, and venue for the concert displayed.

I’ve been going to concerts, shows, and festivals forever and typically I’m buying tickets on ticket master or stub hub. However, I’ve noticed more and more shows are using Tixr and I can tell you I’m blown away by the experience. Customer Support - 5 stars! They were helpful and caring and went out of their way to help me when I had a small issue with delivery. Website - 5 stars! Blown away by their waitlist button. As soon as a spot opened up for a sold out festival Mexico I wanted to go to, I got issued a ticket. Didn’t need to obsessively check the site. It just worked. Overall I hope more shows and festivals end up using Tixr instead of awful ticket master in the future.

Tixr has made shopping around for tickets and viewing what is showing nearby a better experience! I love all the upgraded in the UI that they added and makes the app feel sleek, fast, and luxurious. I can’t wait until they add more concerts to their app, my last experience at a concert was effortless with the help of Tixr!!

The service is ok, but the app is rough. It’s shows no event for my account, while the browser certainly does. Really slow to update? Also, I hate that you are forced to give a birthdate. Seems like unneeded Intrusion. If it were my choice, I’d try another service.

Everything is so smooth in the app. Great eye for design!! Works like a charm and they have some big names onboard to buy from! Checkout experience was great. Able to discover new events with crazy ease. AXS, Ticketmaster etc could NEVER be this seamless 🚀🚀🚀. Looking forward to future updates.

When I make an account via the app, I can’t paste into the password field, meaning I can’t use a password generated by my password manager. That’s fine. I’ll just use a filler password and change it immediately when I’m In the app. Nope, can’t change your password from within the app. Pretty cringe.

The update made it much easier to find events and view my purchased tickets. Easy to navigate and a clean design makes this app such a joy to use!

For the most part, the app has worked well. Lately I can’t even view events without it crashing. It doesn’t matter if I search an event or just tap one on the homepage. Kind of a pain.

I can log on to the webpage just fine but the app says invalid log on. So I guess I have to go back to paper copy. ? And no help available on the website.

This app is gorgeous and easy to use! Better than any ticketing app I’ve used for past shows!

What horse **** is this? I can’t even log in the app is so glitchy. I can’t force the keyboard out out of the way to hit the submit button, and when my password manager enters my same password that works on the website it tells me I have it wrong. 0/10 recommend.

So I try to order tickets for a convention I try to order but it kept crashing. So you might need to keep updating it.

Very nice layout and ticket purchasing experience!

This is, without hyperbole, the worst ticketing app I have ever been forced to use. I will literally NEVER attend ANY even that uses this app. Worst ticketing experience, zero help and even the event planners said they were furious with the app. I’m certain litigation will follow. Just don’t even bother with this garbage.

The website has flashy signup & login stuff, but it doesn’t work very well. I figured the app would work better. Had to reset my password twice before actually getting in. My advice — keep it simple.

Please bring back payment plans.

And why is there the most difficult password criteria ever . My bank doesn’t have all the Must Be This. Lazy software design, and just putting a difficult password is not a feature .

Great job TIXR on this incredible user interface. This is one of the best ticketing apps I’ve ever used. Well done.

This company has the worst refund request policy I have experienced. In spite of showing an at-home covid positive result and proactively notifying them of being unable to attend an event at the Story in Miami, they refused to process a refund until they saw a positive result from the doctor’s office or cvs.

Clicking on an event as a search result repeatedly (and predictably) crashes the app.

There’s no reason a concert ticket app should have more strict login requirements than any financial or email app I’ve encountered. Took 10 minutes to just see the ticket.

The took my money. They never answer the phone. Only reply threw email then just tell me it’s the bank. Not them. They are scammers.

This app entirely will have you questioning the title. Why does a company need free app downloads? Are the quotas being met and how much money do you rake in from frustration and disappointment? Let me know with a reply Tixr! (:

I can’t sign in after multiple attempts. App keeps wanting to re-verify email after I’ve already verified it before.

Trash app. Will pay more and use Ticketmaster or pay scalped prices on StubHub to not have to use app and waste my time

Everytime I click on something the app crashes

App keeps crashing, deleted it installed it and change this is such and inconvenience

When I click on anything the app crashes.

Unable to open tickets and there is no proper support

Geez!

Downloaded TIXR on iPhone 14 Pro Max current OS and could not paste password or email into credentials this needs to be fixed.

This app would be SO MUCH better if it would do one simple thing: STOP MUTING MY MEDIA!!

To be fair, I have not used this platform before; however, I find it odd that they do not have PayPal or Apple wallet as an option to purchase tickets. Since I was a first time user this made me question the authenticity of the service. Not to mention the service fee is $15, which is similar to competitors that do allow PayPal and Apple wallet. Other than that, I received my tickets fast, just hope they improve.

title says it all. bummer of an app

I bought through Tixr because they had the ticket I wanted for slightly less money than other sites. Simply put: not worth it. I would never recommend using Tixr to anyone. The site is really hard to use, and it doesn't seem to have any option for an electronic ticket, you just have to wait for it to come in the mail. The representative I talked to when I needed help with an issue fixed the problem, but was incredibly rude. I found it really odd that the representative who helped me told me they needed my password to login to my account and fix it for me, and she made it really clear that it was a huge imposition to her. She couldn't do anything to help without logging in as me. I know it's not the representatives fault, she's just doing what she has to, it's the fault of the company.

Everything was seamless. The app is helpful in that it organizes all my tickets in one spot so I don’t have to rummage through my email looking for the ticket while I’m waiting in line. Other reviewers mentioned difficulties with the form of ticket (electronic, mobile, mailed physical). I’m pretty sure the venue has final say in method of ticket.

Great experience using the app. Purchasing tickets was easy and very streamlined compared to other sites. I Made a mistake when purchasing multiple tickets and their customer support team quickly resolved it and made sure I was satisfied and all of my questions were answered.

There was no way to upload the tickets I was emailed to this app. Furthermore the company offers phone assistance and I've been calling daily for 3 weeks with no reply. The disconnect between this company and the eclipse festival is absurd with both parties saying to ask the other, either way we lost $1000 in tickets using this company and will never use them or their services again.

I just ordered tickets for AmandasCronicles's tour and I immediately recieved the tickets and the app wasn't hard to navigate. The only reason it's four stars is because there was no option for PayPal which is my usual method of online payment. Otherwise it's a good, reliable app for buying tickets.

A friend recommend this app to me, I loved it because I'm a nurse and lash minute events can be tricky to plan... overall, I had an awesome experience and no issues!! Definitely will use it again.

I wish all the major clubs everywhere would start using Tixr!! Makes the ticket purchasing process not only useful but also engaging, beautiful UI! :)

Beautiful interface! Easy to use, easy on the eyes, and most importantly, gets you where you need to go - inside the club.

Was in Miami and bought tickets to several night clubs with ease. Miami night life is the best.

Super easy way to buy tickets. Bought at the door and walked right in

Fast and extremely easy to use.

This is my go-to ticket app. It is easy to navigate and purchase tickets. Tickets are always readily accessible.

They have live support over email, so for me it’s amazing. I’m glad for these developments!

Nice design, easy to navigate, reliable app. Support is very responsive and prompt. Thanks for the great experience of buying tickets!