I love that there is an app for TS now! It makes it so easy to quickly search and see if something is in stock before I drive into town. It also makes it incredibly easy to search through different options before ordering an in-store pickup. I know I can also search online but it makes it a lot quicker to have the app. That being said, I rarely update apps unless something is very wrong because I find it usually makes different issues arise. I was having some issues with the version I had where I couldn’t sign in or create an account so I couldn’t add anything to my cart. I like how online you don’t have to have an account to add to your cart, but I was willing to create an account to use the “cart” feature. Since I couldn’t sign into an account, (it kept saying there was an error,) I still couldn’t use the cart feature which renders this app useless besides just for doing some shopping around before popping into the store. I decided to update, despite my hesitation since as I mentioned earlier, I dread updating apps. I did update and now I can’t even use the app at all because it is trying to make me create an account before I’m even able to shop in the app. I can press “skip” but the login window pops right back up and I’d honestly rather not have to make an account. Also I’m worried it’ll allow me to create an account but somehow continue trying to say I’m not logged in. Please fix because I loved using this app.
They prepared me for my cactus obsession with tools needed and gloves 🧤 which saved me after hours of pulling prickles out like the year before the variety was outstanding also my partners gifts typically began here even my neices bday gift was bought here🎁 sadly I’ve never been in the store I ’m ashamed 😔 the mobile ordering has everything I need clearance items lines delivery or curbside pick up options and email alerts from sales to updates on my order it’s defiantly the way to go sometimes however the app does get slow after being on it for awhile or for about 2 weeks I had an issue with my lists but the list situation is over if that’s all I have to deal with I think I’ll continue my new shopping addiction
This app is clunky, unreliable, and frequently inaccurate. When it works, it’s great, which is why I use it. But about one in ten times, it not only isn’t great, it produces a huge headache that I have to unsnarl. Most recently, for example, it logged me out (fine) but then allowed me to place a curbside order anyway (how??). This would have been convenient except that the product I ordered appears to be out of stock—TSC has a habit of canceling curbside orders without warning when things are out of stock and since I don’t have any indication that my order has been filled I assume this happened here—but since my app now has no record of my order I don’t really know how to check. Unfortunately my method of payment is still holding my funds. How am I supposed to cancel the order? I don’t know; I have no order number to reference in my app. How would I have even picked it up? I don’t know that either, since it didn’t ask for my name in the first place—hence the reason I thought I was logged in. Why is the inventory frequently out of date to begin with and why can’t the company notify me when someone realizes this instead of leaving me to open up the app to find out for myself? Again, when it works the app is great but when it doesn’t it’s infuriating; TSC’s clientele deals with livestock and very often when you need something for an animal you need it RIGHT NOW. Having to track down a vendor that has dropped the ball is a very unwelcome twist.
I have always bought dog food in store but recently broke both feet. That being said I tried to order dog food through the app. I first tried to use the subscription option so it will be less hassle to get food when it’s needed. I tried multiple times to order the food needed with a few different payment methods. It keeps saying the app could not verify payment. I have had family get my dog food as needed. I have been trying to order it for over two months with no avail. I have tried to contact customer service but usually hang up after being on hold multiple times longer than 45 minutes. Today I was able to get customer service on the line after waiting for 20 minutes this time. They told me they do not have any way to process subscription options of purchase. This is terribly frustrating, the app doesn’t work and now I’m being told the operating system won’t let them manually place a repeating order to be delivered. I’m usually not one to complain but I hope this reaches the right place for someone to look into fixing these issues.
My problems with this app are: 1. The search function (when used in conjunction with the search results filter) does not work well to actually narrow down your search results in a helpful way. For instance you can type a search criteria (let’s say “boots”) then filter by let’s say “size” and you will find no “size 14” option in the filter field for size. BUT when you add the filter for brand (let’s say “muck boots”) THEN filter by “size” and have the option to filter out size 14 suddenly. It’s like the filter criteria is limited to the number of items on the first page list of your search result? Whatever the case the app search function does not work well whereas the mobile site handles these filters and searches with no problem. 2. Also there is no easy way to navigate to the items that are on sale in the way you can easily access it on the mobile site right from the hamburger navigation menu. I wish the web app had a few of the design features carry over from the website
Can you test the cart in the app? Worst store app ever for pickup edits. This app annoys me about half the time I use it. After setting a store location for orders, I have no idea which store is going to be able to fulfill the full order. The app mistakenly thinks I’m willing to drive to multiple stores instead of moving the whole cart to another location- it does not even try. I usually only have 2 or 3 must have items. One was not available and there was a promo banner stating free shipping for $49 or more in pet food. I doubled my order to meet the price to see if that was easier than driving to another store. Nope, it shows full shipping costs. So I want to move items to pickup. The pickup option does not appear as an option to move back to. The developers aren’t testing this with real world scenarios. I’ve had to call in to get my cart resolved before. They do not seem to let developers know what defects are going on because the app gets no better.
I like Tractor Supply, and I like the curbside delivery service the app lets me order for, but it’s a difficult app to move around in. Picking the closest store is kind of difficult and adding things like Tax Exemption certificate numbers is impossible without refilling out a form that’s already on file with the local TSC store. That being said, just a little more tweaking would make the app much better. Also, as the title implies, on my IPad, I can’t get the entire webpages on my screen, and the images don’t rotate when I turn the IPad from side to end. For example, I was ordering some mealworms for our chickens, but the images were so large on the screen that I could tell what size the bags were. That kind of thing. I mean, you can look around and find out that kind of stuff, but I have a keyboard case for my IPad and I have to type the information I want to input while looking at the webpage sideways.
I always use the app. I shop weekly for pickup and have to say that it is the worst app ever. So slow and frustrating. I love tractor supply but if I could go elsewhere for what I need, I would, just based on the performance of the app. I wanted to add that I work full time and only shop In apps for all my needs as I don’t have time to visit stores, so I use a LOT of different store apps and this is by far the only one that is like this. Do something TRACTOR SUPPLY!
Don’t waist your time with this app it does not work
I placed an order at my local store in White White Lake Michigan for an item that was out of stock at the last time I visited this location. This app took my order as a in-store pick up. The next morning I got a cancellation of my order by email without any explanation . This was after I was required to fill out the on line membership data and placing my order. This also happened after numerous attempts to access this app to look up products to see if the items were in stock at this store. The system does not give how many items are in stock at the local store and crashes then locks up and crashes. When I tried to check for this item at other locations it wold also lock up and crash. I also have a Tractor Supply Credit card and this app does not give me the option to use it to purchase Tractor Supply items from on line stores! They only offer PayPal. I will not waist any more time with this app P Corcoran White Lake Mi
There are a few bugs and some improvements are needed. The app is extremely laggy. When adding product to your cart, it takes several seconds for the cart window to open. Once open, you have to click the x to keep shopping which, again, you have to wait a few seconds for it to close before you can go back to search for your next item. My second suggestion is related to same day delivery. It would be nice if the app was linked to whatever delivery service is being used. In my area, TSC uses “Roadie”. It would be nice to be able to see when my order is ready, when a roadie driver accepts my order, and when my order is on its way to me.
I rarely write reviews but had to after spending 2 hours just trying to place a simple order with this app. Nothing I would search for would come up, yet when I went to the website I could easily find the product. I would then copy the sku from the website and paste it in the app and suddenly the product was found. One example was if I searched ‘victor dry dog food’ in the app it would just take me directly to 1 product, even though the website showed they had many varieties. And trying to find my supplement - Animed CocoMega Supreme - I searched on the app by cocomega, cocomega supreme, animed, horse supplements, and it never came up. Yet when I got the sku from the website it came right up on the app. Also many of the buttons don’t really work and you have to click on them many times before they register an action. Most frustrating app ever!!!!
New rewards program is great but too much lag in app
Thank you for the new rewards program! The app freezes up too much and I have to constantly restart it. Sometimes if I wait long enough it will continue working again -Sometimes close to a minute. Please add simple features like swipe right from the left side of the screen to go back, when searching for some thing if I type on the term I searched it should allow me to edit the search versus clicking the back arrow, and all the touch points are too precise for fat fingers - meaning I don’t want to have to click perfectly on something to select it. Thanks for the improvements!
This store has an employee who has the ability to run customers away. He has absolutely no idea what customer service means. I put up with him for far too long and have finally boycotted this store and that was after spending a lot of money building fences, barns and feeding a large number of animals while putting up with him. I will never walk into this store again. I went to Wilco when he wouldn’t unbury duck feed. He told me I would have to wait 45 minutes. I could have gotten to the sack of feed in 10 minutes!! And I’m 65 years old. I also found the feed and fencing was cheaper at the Kelso Wilco! This staff at Wilco has offered much much better customer service. Actually no comparison to tractor supply.
Went online picked a kayak I liked and the price was even lower than I thought it was gonna be, so I put it in the cart. Gave my credit card information and then I get a text confirming my order. Then a text later, it is not available. I called the store to check out the situation. He says none of the stores actually have the stealth 11 in stock. The website said they did have it in stock and let me order it. What a joke very disappointed. Called the store. They answered and said the Mid town store only had one kayak sit on top. It was yellow. Didn’t know any more details than that, he said I could go on the website. I live in Cincinnati and was driving to Middletown. What a joke for customer service!
I REALLY like using the app, I order through it and have them deliver to my vehicle! It’s AWESOME! I have a farm with many animals so my order is usually large and this makes it easy on me for loading. The only issue I experience is the lag time when searching and shopping cart. You have to click the search arrow so many times for it to acknowledge you’ve clicked it, and it runs super slow. Same with the shopping cart. I hope TSC can fix this issue, I’ll change my review to 5 stars if they do! Thanks for offering the app for us regular TSC shoppers and for offering the car delivery option!
The one and only reason I don’t like this app is because it doesn’t show you what’s available at your store. It will let you order anything then you waste your money on it just for them to cancel your order because they don’t actually have it in store and then you have to wait days for a refund to be issued. I don’t see why when you put in your store location it doesn’t tell you that the product you’re looking for isn’t available. I won’t be using this app nor will I be going to TSC until this issue is fixed. It’s just easier for me to go somewhere else at this point then try to waste my time with them just for them to cancel my order when I get to the store.
The app works decent, needs the issue fixed where apple does doesn’t work. The app gives you the option to use Apple Pay but will not let you check out. I use Apple Pay for the simple reason I don’t want my card info stored on every app. Secondly the search bar is inconvenient, if I want to search several items one after the next you have to click the back arrow each time and wait for the search bar to load each time where in most apps you just click back on the search bar and type in a new search.
Either it keeps deleting my cart or there are multiple carts that don’t show together. If the latter is the problem, please fix. If the former is the problem, please make all the carts show on the same page, target does this where they show your pick up in-person shopping cart, then a divider and blow it it shows your online shopping cart. I keep trying to make a list and if I put the app down for an hour, the cart is empty and I can’t find the cart I just put together anywhere. This happened three times until I just gave up.
I love using the application. Makes it really easy to shop. Updates that would be great to have: 1. The ability to ship to store. Many times I need an item but my main store doesn’t have it. I would rather order and ship to my main store then try to go to one or more stores to get all the items I need. 2. I recently placed an order and it was cancelled by the system. No explanation as to why, just a status cancelled. Please add the reason for canceling the order. The item is in stock and the store doesn’t know why the order was cancelled either. 3. Add warning before submitting an order for pickup which has multiple store locations. Sometimes while shopping the app will switch stores to get items in stock without user notification. This results in ordering from more then one store. - Thanks. A fellow developer
The rewards program is a joke. Everytime i try to verify my email it takes me back to to the original link to begin the process again from the start. It took several attempts to create a password as the website kept telling my my password was not over 8 characters when it was nearly 20 characters. Ive also been shopping at pet sense for years and never received the “free bag of food” youre supposed to get after every 10 bags. My most recent visit i was told i only had 1 bag towards my free bag and the visit before that i was told i had 7. Im getting screwed out of my free bags of dog food and the rewards club is literally impossible to register for.
This app has been pushed out by TSC in a manner that is intrusive, disruptive, and interfering. When an attempt is made the use the Search feature of their website, it is immediately replaced with a message hawking this app. It does so even from desktop Windows computers. Efforts to clear that message and continue to shop TSC through their website using a web browser become very difficult. When I finally relented and installed the app, it does not even change orientation if I turn my tablet from portrait to landscape display. A poorly thought-out and implemented app. Using the website would be better - if only TSC would not trip over their own feet…
Does no one else use Sign In With Apple or Apple Pay. Because if you did, not sure how you’d give this app a good review. Sign in with Apple is available but you can’t link it to your Neighbors Club account. The app wants to verify your email address (generated by SIWA) but seems to choke on the address and never sends the verification email. Want to use the web version instead? Well you can’t if you created your account with SIWA. But surely you can still use the app to shop? Nope, not if you are using Apple Pay. Trying to checkout, I keep being told I need to update my shipping address. Regardless of the payment type. Which is funny for an item I am picking up at the store.
Love this app and love TSC. The app is great, it works well and continues to improve. I like that all the features I’d expect are there, like being able to apply promo codes or use the quarterly options like free delivery for neighbor plus customers. I can be at work and realize I need stuff for my animals, order it through the app and when I get home, the stuff is on my front porch. Makes my life much easier. Thanks TSC!
The app has a few bugs that should have been ironed out by now ...one example; sometimes the app freezes if you try to open it when device is in the horizontal position ...when it does open in the horizontal position then it suddenly pops into the vertical display, now only showing a right side (about half) of the screen. when you click on one of the buttons on the screen, everything is fine in the vertical position, you can’t go back to the horizontal position ... but then again maybe the app wasn’t designed for the horizontal position.
iPhone XR with iOS 14.0.1, so it’s not the phone or the iOS. The app won’t get past the log in screen. If I don’t want to create an account or log in to my account, the app is useless. If you click on skip it just goes right back to the log in screen. I was hoping the update would fix this and I know I’m not the only one having this problem. The app is useless until this is fixed. update: Most recent update appears to have fixed this issue. Thank you TSC for your quick response.
I use this app almost weekly to order feed and supplies for my ranch, and it’s darn near perfect except for the following: 1. It’s too easy to accidentally order an item that is not available for pickup, and you end up with a ship to store item that costs $25 for shipping. 2. The vehicle descriptions on the pickup page need two corrections: “Convertible” is misspelled (there’s no “A” in it) and there needs to be an “Other” selection for vehicle color (one of my trucks is orange). Other than that, it’s a good app to have!
I like that there IS an app, but I hate how glitchy it is. The last order I placed had all items for pickup, then suddenly one of them switched to delivery after I submitted the order, even though the item was in stock in my local store. The cost of shipping was $15 for a $7 item, and there is NO WAY to cancel it! Even the store couldn’t cancel it for me. So I’ve wasted $15 on nothing, and because it’s shipping I’m sure it won’t be refunded. The app caused this glitch and the store acknowledged that it was a glitch and they couldn’t do anything about it. :(
I don’t think I’ve ever used such a low quality app from a major retailer before. It’s terrible. It’s very slow and has a lot of little glitches. It’s a clunky app that wasn’t designed well at all. Filtering is funky and often just doesn’t work, inventory is not always accurate, and the searches don’t seem to work well. Then there are also silly things like how I can’t get a 5 gallon bucket for pick-up, it has to be an in-store purchase and that’s just absurd in the time of COVID. That’s just a fail by TSC. The app also makes it real easy to accidentally order something to be shipped rather than picked up at the store. There are times I’ve selected pick-up then added to the cart only to find out later it somehow switched to shipped. That cost me $9 shipping for 5 paper egg cartons one time and I was not happy. I don’t have a lot of other options where I live and the folks working at the store are great, but this app has cost TSC money many times because I just give up on the broken app or only order the bare essentials for my birds.
Doesn’t allow picking a preferred store (the app tries to use your location instead so disable that feature immediately after installing) and added cart items default to shipping, not pickup, for every item added to the cart. When paying, you have to click in the coupon section even if you don’t have one or you cannot complete the transaction. This and the Lowes app are the least intuitive I have ever used. The entire format needs to be ditched and rethought/designed. The designers should be forced to use whatever they come up with, including actually building a project from start to finish, every part being ordered and picked up using this app only.
The app has worked great with me so far, placing orders and everything along with searching for what I want. But it would be great to have an option to save items to a list like animal feeds and supplies so it’s much easier to re-order the same products every time without having to set up a recurring schedule or trying to find different products if you can’t find what you prefer again. It also allows to save items as gifts or other things you may be interested in purchasing later. Other than that, great app so far.
I enjoy this site for my needs. Yet, it will erase my card information each time it is submitted for payment. It merely serves as a catalog for the store in which you would have wait a while for customer service to answer the phone or visit the store. Some marketed products are not within the store locations. It would be easier to order by use of this app. Due to the its complications, I looked for products elsewhere. This app is bad for Tractor Supplies’ business. It should be fixed.
This app could be much better. There are several small tech issue. The big one for me was it did not let me continue to payment for my curbside pick up. It is the only reason I downloaded the app in the first place. I ended up having to call the store place my order and they are going to have to have me pay when I get there. With two small children and needing to get horse feed the pick up option is very nice. It is frustrating when the app does not work properly.
Nothing to write home about but the app is okay, just seems to constantly have issues loading. Getting stuck on a page and needing to log out and back in to get it to refresh. Not sure how widespread the issue is but we’ve had several instances where we order something on the app but the store doesn’t actually have it in stock. It either never updates to “ready for pickup” or it does and we get there and the clerks can’t find the product.
I love our local TSC. The store manager and the employees are so friendly and helpful. I, like most people, have a busy schedule, so I like to plan ahead as much as possible. Meaning, if I’m looking for something, instead of going directly to the store, I check out store app first. That said, the TSC app is frustrating and half the time I get irritated and go to Hone Depot, Ace, or Lowes. The app is difficult to navigate, often crashes, or the search bar cannot compute what I am searching. Another frustrating thing, the app will not pull up items I know are in the store. What a waste of time and money for this company. Hire a new web developer, please.
I have a Tractor Supply Credit Card and thought I could pay my bill through the App. If you can, then it is not very intuitive. I have looked everywhere online and in the app. If you can pay your bill in the app, it is not intuitive. Even submitting a question involves a lengthy process of filling out all my personal information that they should already have on file with my Credit Card info. This app seems to just be an unintuitive way to shop - without a link to a Tractor Supply Credit Card. Useless app for me.
I enjoy the app and it is well layer out. TSC should negotiate better shipping rates. >$9 for ship to store is 50% higher than ship to home for the same product from an on line pet supplier. Why pay $4 more and the need to travel to the local store for pick up. An on line pet supplier has flat rate shipping of ~$5 for the same dog food you were going the charge $9+, and the on line supplier is shipping to my house
I’ve wanted a Harvest Right Freeze dryer for 3 yrs! Then 3 friends got theirs but were so sweet to share their bounty with me. I’ve have fruits and veggies if all types, ice cream , casseroles and soup!!! I loved everything they shared.. well last week I got my very Freeze Dryer!! I couldn’t believe it.. customer service has been great and no on hold for 30 minutes. I’m beyond pleased and excited!!
i use this company frequently - hundreds of $$$ per WEEK and their app has always been a nightmare the actual interface is horrible, half the time i will try to move screens and it stays frozen. it takes forever to register what im looking for and constantly seems to be “frozen”. so much so i thought there was an issue with my phone….. nope just the app. app is over complicated as well. the website and app are way too cluttered, need to be streamlined for a better experience.
Terrible app. Makes the shopping experience MORE difficult
I have not had a single good experience with this app. Provided it doesn't randomly crash, adding/removing items from your cart is hit or miss. Not to mention that searching for products often brings you to a random, unrelated product page instead of pulling up an actual search. I would rather use the browser to shop, but it always auto-redirects to the app (which then usually crashes or, if I'm lucky, becomes unresponsive to the point where I have to manually kill the app). Terrible experience.
First, when the app opens I enter a item to search for, then it automatically goes to the “sign in” screen. If I skip, which I do frequently because I’m searching for an item, NOT signing in, it deletes what I already entered in the search line. This makes me duplicate entries and just wastes my time! Second, the app gives no information about where to actually FIND the item in the store. Fix both of these and it would be much better.
This app was working just fine until it updated it self several days ago. Now instead of being able to browse/shop right away I am taken to a page requesting me to log into my TSC account or register a new account. Even though I select ‘SKIP’ at the top of the page the app continuously returns me to the log in/register account page, no matter how many times I select ‘SKIP’. The only way around this is to log in (I don’t have an existing acct) or create a new account, neither of which I choose do. So back to viewing TSC on my phone’s browser and dump the TSC app if this isn’t fixed soon.
I like the store but I hate this app. It is good for shopping, seeing reviews, etc., but it uses really cheap data collection for checkout. I enter all fields of a shipping address. It will not accept the record and gives no indication why. All required fields are populated, but it does nothing. I am picking up at the store, so I try to pay with ApplePay. It declines until I fill in a shipping address (not the billing address, interestingly). This app is useless for actually buying, but I guess it is good for comparing prices before you go buy it elsewhere.
J.D. at the Decatur store went above and beyond to get my BadBoy Mower back to me. It was being held hostage as Asurion wasn’t going to pay for my Service that was done. I needed it back to have my 5 acres mowed for a family function. They paid for the service themselves so I can have my mower tomorrow. Thank you so much to all that helped with this problem😊
Like Tractor Supply. Some of the implements are lighter duty than a pro would use, but generally a good value for use around home or a small farm. But the app inventory is rarely right. If you have to drive a half-hour like I do, always call and ask them to check. Waste of an hour if they don’t have it. The associates at every location I’ve been to are very helpful and friendly.
If you just want to see what is available this app is fine. If you have a TSC credit card on the other hand it is useless. Who would look under “learn more”about a credit card to eventually find “already a card holder”? If that wasn’t bad enough the big red box that says “manage my account “ does nothing. Home Depot also uses citi bank and it is easy to find and works so it’s clear citi bank can work with apps.
Made a purchase that I needed the next day note website /tractor supply did not mention that this item was not in ther store . They took my order After making 3 phone calls I find out it’s coming by a slow boat from China it probably takes 3 months to just stock the ship This was 5 months ago now And now I received a E mail for a review today “really” ok they asked best I could do was one start here is no half star. PS by the time the battery connectors shows up I on longer needed them. I had good good results Pryor with tractor supply store before but certainly not this time.
TSC is always my first choice for hardware needs, tools, almost all my needs for home. The quality is always good and the service is always excellent!! I have never been disappointed or dissatisfied by Tractor Supply!! I can almost always find a tractor supply no matter what part of the country I’m in!! I’ll be a customer for life!!!
This app is a pathetic excuse for a poorly run website! I tried a year ago and it was awful. Could it even get the items I wanted into the cart. I can now find and add items to my cart, but I can’t check out. Thanks for wasting 30 minutes of my time. I’m so sick of dealing with this store that I’ve decided t grow my own feed . I can’t take dealing with this bull, their horrible customer service on the phone, understaffed stores, pretend coupons that you can’t ever use because of restrictions. It’s a joke. I won’t miss you TSC.
So glad they have an app now but they really need to work on it! The app will say something is in stock but after you place your order it will pop up an hour later saying item will be ready for pick up in 2 days! If I’ve ordered feed for my animals then chances are I can’t wait 2 days for it to come in! Many times I’ve been there to pick up and they can’t find the order and I open the app to find out that it wasn’t in stock! Very frustrating!
The one feedback I would give is to add a Continue Shopping button. When adding something to the cart, it appears the only option is to Checkout. It’s not intuitive to click the X at the top in order to shop for other items. Most apps, if not all, that I’ve used have a button to Continue Shopping.
Get all your Life Out Here needs on your phone or tablet. Download the TSC app for quick shopping, order tracking, scheduling deliveries and check your Neighbor’s Club points. Features include: NEW TO THE TSC APP – Get the most out of your Neighbor’s Club membership with our newest App features. ACCESS REWARDS & MORE THROUGH YOUR WALLET Find reward certificates, Market redemptions and member benefits in your wallet. REDEEM YOUR POINTS IN THE MARKET Exchange your Neighbor’s Club points for rewards, services and more. TRACK YOUR PROGRESS ON THE DASHBOARD Check your points balance and see how close you are to the next member level using the dashboard. ACCESS ORDER HISTORY & RE-ORDER See previous orders and easily re-order products again and again. SUBSCRIBE & NEVER RUN OUT Get supplies for pets and animals delivered on your schedule and never run out of what you need with subscription. MAKE A DONATION DURING CHECKOUT Easily donate to organizations like 4H and FFA during checkout on purchases made through the app. SEE PRODUCTS IN YOUR HOME OR YARD WITH AUGMENTED REALITY See the full-size version of a product in your home or yard using augmented reality PAY USING APPLE PAY OR GOOGLE PAY Connect your Apple Pay or Google Pay account for quick and easy checkout in stores ADD YOUR CREDIT CARD TO YOUR PROFILE WITH A QUICK SCAN Scan to add your credit cards to file for quick, easy and safe checkout STREAMLINED CURBSIDE PICKUP See where you are in the curbside pickup process with easy-to-follow instructions sent to your phone. CHAT WITH VETS THROUGH PET PROFILE Get expert veterinary advice and product recommendations with Pet Profile GET QUICK ASSISTANCE WITH YOUR PROPANE REFILL Use the app to notify our Team Members that you need help refilling your propane (available at select stores only) SCAN STORE COUPONS WITHIN THE APP Scan coupons using the app during in-store checkout PROCESS YOUR RETURNS QUICKLY & EASILY IN THE APP Conveniently process your online returns from the app PLUS, TAKE ADVANTAGE OF THESE HELPFUL FEATURES: • Notifications that help you stay up to date on our latest sales • Track your orders to stay up to date on deliveries • Product search made easy with text, voice, visual and barcode-scan • Store Locator to help you find local stores and learn about the services available
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