I was looking for a new bank/CU. I don’t live near a branch to be able to casually stop by for my banking needs, luckily this is the best banking app I’ve used so far after banking with Chase, BMO, PNC, etc. the interface is clean and easy to use, I can add/remove beneficiaries from the app or add a joint signer. My only wish would be for Zelle but otherwise I am happy so far.
A surprising number of check deposits through the app are rejected. It’s ridiculous and a big hassle. Do banks not want money put in to them anymore? It was even a check written on UICCU account that I was trying to deposit this time. Why not accept all deposits and put a hold on the funds if you’re worried. At least the deposit could be made and your app would be slightly less inconvenient to customers. You have so few locations that it seems a well functioning app would be ideal. I’m trying hard to remain loyal as I love the community owned aspect but reliability is important. Deposits used to be valued by banks.
Wow, now that a great improvement. Before the app was absolutely useless and wouldn’t even display my balances. Now all of that is fixed, the app is easy to navigate and my experience is much, MUCH better. The only reason the 5th star is missing is because I can’t set up push notification for change of balance and other. It gives me three options: e-mail, phone number and push notifications. However, the push notifications are grey and can not be selected. P.S. Notifications are permitted for this app in my phone settings. Update: Works now. The 5th star is justly deserved! Thank you so much for such a quick service.
UICCU has an amazing digital banking app. Their app includes so many things you would have to go in branch or call-in to do! I have done banking with other financial institutions and credit unions and this is by far a breeze compared to those!
I love this bank I have been here for almost a decade and I still recommend the UICCU to everyone. If I have a issue it’s handled or a problem it’s solved. They are a great bank with a even better team.
The app works as expected however it tries to track your location constantly in the background. I haven’t opened the app once in the past 10 days yet it has the highest battery usage and longest runtime.
Why does this app update require a full social security number to activate? This is not a new account or new activation of online banking, just an update. That is a real security failure. Validation should be our existing PIN number or other means that protects social security numbers.
Yoooo Ngl y’all this format y’all mad is ugly. Like I just want to see my accounts I don’t wanna see my credit and the ads to get a loan Jeeze . Like make this look more user friendly and cute pls it’s not pleasing me and my gorls. Thanks
Yes it is a good app to have to be able to check balances and see how much is left on loans. But I agree with the previous person there should be a way to make payments to your loans and set up other payment options through the app. Without that it's just useless really. That's the whole reason to have the app to be able to pay bills on the go.
The most annoying thing is that you cannot see more than 10 days of your account history. This needs to change to at least 30 days so that a person can balance their checkbooks. I have to use a web browser instead for this reason.
My only account is a credit card account which I cannot. It’s bad enough I can’t access it through the mobile browser, but especially ridiculous that you can’t access it through this app. How is this not a standard feature? It feels like this company is making it unnecessarily difficult for customers to pay just so they can collect fees.
the only part of UIECU I use is my credit card, which I can't even view on this app. that makes this app completely useless for me, so I'll still have to be doing anything for my credit card online. :( it is pretty bad that I started writing this review two years ago, and still don't see my credit card in the app. I will be uninstalling this app.
Now you can experience simple, straightforward digital banking. A seamless and intuitive experience you don’t even have to think about. A digital experience that is fast and secure where you can find things easily. We’re giving you more control over the way you bank! And get this – you won’t have to change your password Every. Six. Months. We think you’ll love it.