Valley First Mobile Banking

Finance
Rating
3.2 (55)
Size
24.7 MB
Age rating
4+
Current version
5.0.5724
Price
Free
Seller
Valley First Credit Union
Last update
1 year ago
Version OS
13.0 or later
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User Reviews for Valley First Mobile Banking

3.18 out of 5
55 Ratings
3 years ago, Andrewsbox
Great credit union Outdated app
Valley first is a great credit union. They recently added Apple Pay but the iPhone app user interface is a little outdated. More people these days expect to have a more modern experience on there mobile phones. Hopefully Valley First puts more resources into updating there app. Also if you deposit multiple checks at one time walking in the bank with the teller you are not able to view scanned images of checks online unless you request from bank. If you have a business checking account this can be very inconvenient when managing your bookkeeping.
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4 weeks ago, Less scramble
Update caused more sensitivity
Prior to the last update the app was less sensitive when it came to moving around your accounts in the app. The improvements other wise have been nice. But now any slight movement and your accounts if you have multiple end up being scrambled. This can be come very frustrating and rearranging them is just as frustrating. I would suggest reducing the sensitivity of it.
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8 years ago, Clovis c
Bad update
All portions of the old app are still present but extremely difficult to find. The bill pay section has become tedious and impossible to read. If someone had vision problems the web bill pay would be unusable. I gave it a few weeks, but am still extremely disappointed in the lack of user friendly features. I will be using mobile banking much less because of the update . I do not see any positive or new features. For instance the supposed new feature of more alerts to your account is exceptionally limited and not easy to set up. I was not able to customize any alerts that are valuable to me. I will still check my balances this way, but I could even do that with the old phone -in process. I would consider this app a downgrade and an epic fail.
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3 weeks ago, Dehsá
App and banking
The app used for my account is simple and okay. It’s just an app. There are no strong features about it. As a negative, it’s very slow to use. When transferring funds from an outside account to my account I have with Valley First, it seems to take almost a week to complete. I’d more involvement from Valley First about deals, loans, refinancing and big purchases like a home. I would use Valley a lot more or only if the deposits, transfers and transactions were more of a live time. Also, I can’t seem to transfer funds from my main bank over to my savings account with Valley.
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1 month ago, threeospades
Gets the job done
Now that it’s been updated it’s a lot better. I do wish the credit card information was a bit clearer. When I click on the account it’s confusing to tell how much is left on the card and how much I’ve spent. It’s also difficult to find all transactions. One more thing- please add an account tab where I can access all my account numbers and routing information
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1 month ago, Busdriver Mom
Great place to look easy to understand
First is made, and easy to understand, and navigate mobile app would’ve given it five stars except individual section keep moving. Other than that, I’ve never been happier with a mobile app.
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1 month ago, PandaPhone
Terrible app
The credit union is decent, however, their app is nearly worthless—unless you just want to check your balance. Their “upgrade” managed to entirely eliminate the ability to make mobile deposits. Let’s not even mention their skewed idea of organization. Other banking apps have the most-used features on the front page in an easy-to-see icon. This one has menu names that make sense only to the banker, so one must guess which menu to pull down. Is it in transactions or card controls or something else? I could go on, but you get the point.
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1 month ago, David the christian guy
Rating iPhone app
I find this app to be solid. I have no problem with the reminder shown at the top of the page. I do my own double check most every morning. Keep up the great work at keeping all secure. I do wonder a bit when the site won’t sign in due to upgrading but I know it’s necessary to keep all secure.
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1 month ago, V!ctor.
This is great
I’ve been banking with VFCU for a long time and I’ve seen the app go through almost every change. I’m glad to know and have seen it through all of the change. Every time they put out an update it just seems to get a little better.
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1 month ago, E4Semper
Customer
This Credit Union is always there for me. Always friendly, polite, respectful and professional. I never leave without my personal business being taken care of. Not kind of taking care of but definitely taken care of.
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1 month ago, Ms Gordita
Like my app
Things on application have been updated and moved lately. Sometimes takes time to find options, but overall like the way it turned out.
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3 weeks ago, SherriAB
Easy to use and getting faster…
The VFCU app is easy to use and is getting faster than before. There are still items it is not compatible with, but nothing is perfect. At least the credit union is doing great trying. I appreciate that a lot.
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1 month ago, Cheryl6490
Decent app
Only complaint I would have is when you go to look at your history, it takes a bit to long for it to load that next page of information.
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1 month ago, TheJolie
User friendly
The app is easy to use and gives you access to many different things without having to step inside a branch.
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1 month ago, catton1234
App has improved
Overall easier to navigate after latest update and tech features are starting to catch up with bigger banks. Of course, you can still do more.
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5 years ago, EdtheFE
App works perfect for me!
Haven’t had one issue other than not being able to make more than 6 transfers in one month. I understand this is a Federal limitation and probably a demorat one, maybe someone will get changed. Otherwise great app!
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1 month ago, jaxxxson_p
All the necessities
the app will cover all of your basic needs and is easy to navigate. I do wish you could set up seperate savings accounts through the app like other banking apps though.
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2 weeks ago, Teenager (16)
Always reliable…
I’ve been using Valley First Mobile Banking for four years now, the app is always functioning as it should and is very easy to learn.
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3 years ago, IReviewAThing
Needs Apple Pay
The bank itself and their app isn’t terrible, but it isn’t good looking. It’s not sleek BofA or fancy like Chase. It’s a plain and boring interface. The lack of Apple Pay has been pushing me to move banks and close this account in here. It’s a good bank, but the biggest turnoffs are user interface on the app and the lack of innovation when there are banks that I’m sure are lesser that have Apple Pay.
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1 week ago, TiffanyP85
Overall good
The app seems to be down weekly. It’s easy to use.
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2 weeks ago, Jemiah_209
It’s very basic…
Basic app. Not optimized for iPhone. Also takes along time to load. Came from GoldenOne Credit Union, their app runs super well, easy to navigate. Feel like they can improve their user interface and server speed even.
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3 weeks ago, susanaadana
Secure messages
I like the convenience of being able to send a secured message regarding my account from the app.. among other things
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1 month ago, Butthead & Beavis
Works great
I’ve been using this for years , never had a issue . I do not like going to the bank and this keeps me from going
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1 month ago, ✨Trash company✨
Could be better
Really slow at loading anything, definitely don’t click on the wrong thing or you’ll spend an eternity waiting for it to load
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1 month ago, moniray2
I love my credit union
They all have played a part in my doing business with most of them so polight and very hospitable
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1 month ago, im2fknkrz4u
Thumbs up
Great app. Pretty easy to use and if I ever need help with anything and I always do, they’re customer service is fantastic.
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3 weeks ago, Valley Jenn
Easy to use
Convenient , easy to use, and just overall good.
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3 weeks ago, Stratele71
Simplistic looks old but works
Not everything needs to be cutting edge and modern. It works that is enough.
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1 month ago, Great Nana 2018
Valley First app
This is the best app I have had form a banking institute. Do helpful and let’s me keep on top of my balance and bills to be paid. Love it.
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1 month ago, Bryannaxoxo
Love it
So easy to use and just overall a great bank to give your money to.
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1 month ago, bikerbabe123
Love the access
I like that you can do everything on it.
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1 month ago, Jtburn_420
Works as expected
The App works as expected. Easy/intuitive to use.
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4 weeks ago, cynthiachingona
User friendly
Simple and easy to use
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1 month ago, Rayhnna
Update
Love the updates and new interface!
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2 weeks ago, 5hawkeye5
Valley First
Excellent, easy to use and read. All the info I want and need is right there.
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1 month ago, Tinydogwally
Makes banking easier
The title says it all! I have zero complaints.
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1 month ago, Mhfegjkb
More ways to filter/ details
I wish there were more ways to filter transactions and also spending categories/ charts.
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1 month ago, 209TB
Needs work
It is okay for seeing balance, but bill pay never loads correctly. Having said that, I use the app every day and it does MOST of what I need ot to do.
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1 month ago, Free VIP
Great App!
Does everything I need it to, and never has any issues
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1 month ago, hdidioeopejdjhdhjejeje
Used to be 5 star
Every time I open it, I have to swipe up to go to most recently used apps then close it then reopen it to have it login via Face ID. Not sure what happened but 2 weeks ago it broke.
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2 weeks ago, Kakes818
VFCU
This app is very useful and helps me deposits check and see my balance.
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2 weeks ago, lebs!
5 star service!
Always easy to use!
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1 month ago, phem79
App performance
App is slow. Needs to be faster when trying to get into accounts.
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3 weeks ago, JaeBri3
Review
The app has shut down more than a few times when inconvenient.
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1 month ago, 1 amar
Online activity
Great job thank you
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1 month ago, Sees code
Awesome
I love the app it’s easy to use easy to understand and prompt.
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2 weeks ago, elansta
Love it
Never have any issues
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2 weeks ago, Joejoe1974
Best Credit Union
Wonderful, kind and efficient employees. Great place to bank
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9 months ago, Zack Dwight
Crashes when depositing checks
It crashes when doing mobile deposits. Sometimes the deposit gets accepted, sometimes not. But it always crashes.
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5 years ago, mj maggie
Nope. Don’t like it
Hate the new version. It’s hard to find my recurring payments that I may need to adjust. Most of everything else is accessible but I mostly do bill pay on line (like most folks). The new version makes it way to hard.
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