I’m very challenged where technology is concerned. This new upgraded system is amazing and so easy to use!! They really did take people into consideration when they initiated this. Thank you Vantage Credit Union for making this switch so easy & creating an app that gives so much valuable & useful information. You have really simplified things for us.
Give me the old app over this any day. The old app let you do basically everything you can with this except the font was better, ease of access was better, it had a widget where I could swipe over and check my account balance without having to open the whole app. Now the font is way harder to read the color difference between deposits and withdrawals and static amounts is almost imperceptible compared to what it used to be. I don’t know if they were going for a more modern look but this is not it honey. This is not it.
Vantage CU staff at the Lindbergh location always provide supreme customer service. In this high tech world of online banking, I experienced a Bill Pay incident that involved cross services of Vantage CU and another financial institution. The issue took three months to resolve but team Lindbergh persisted throughout the process. Hats off to Lori Bramstedt, Assistant Branch Manager and her staff who persisted until the issue was resolved.
I LOVE the new app. They thought of everything!! I had a question about getting logged in initially but they had support on stand by and my question was answered within one minute. I love the new debit/credit card locking features, notification settings, and the credit monitoring feature. Great job team VCU!
I am so in love with the upgrade of the website and the app, it is so user friendly, there is no way you can mess this up. I encourage all and anyone who banks with Vantage to get acquainted with this upgrade, it will definitely take you to a whole level of online banking.
I love the new app update! Everything looks much better and cleaner! It’s very easy to navigate and has some really cool features that the last app design didn’t. I can check my credit score at any time and i think that it’s very helpful!
The new changes are easy to navigate and allow for a seamless process to move money, view your accounts and do so many other things! The power is in your hands!! This is an easy to use App great for the novice and experienced user!
Love the new features. Was impressed with the new tools. The FAQ was and excellent assistance along with the easy to understand videos to help get signed on in Why Vantage, Membership Perks, Digital Banking at the bottom. Better transfer options too! Member for over 16 years.
I’ve been using this app with no issues for 2 years at this point and this update has prevented me from even logging in. It asked for my ssn and my date of birth and I entered them correctly but I keep getting a processing error message! Ludicrous! Fix this.
This vantage credit union app does just what you should need it to do. No more, no less. Shows your latest transactions even if you swipe your card, buy something and check account with this app within a minute afterwards and its updated with that transaction. You can transfer money from and to any account within seconds. I can now quickly transfer money from savings to checking as fast as i can put the amount in. The app rarely crashes if it ever does!
Vantage's old app may have been simple, but at least it worked. This new app, while it includes some much desired features, is terrible. They've fixed some of the bugs since it was released on this new platform, as the initial release crashed constantly (and this is on my brand new IPhone 7 Plus). While this version of the app doesn't crash, it runs so much slower than the old app. While I rarely deposit a physical check, at least depositing checks via the old app was possible even if it wasn't necessary easy. I have yet to be able to deposit a check with the new app. It either tells me "can not read account number" even if it's very clear on the image, or sometimes I just get an error that the deposit function isn't working. I've also had the app time out while transferring funds, meaning I've had to do it several times before it actually goes through.
Why don’t Vantage credit union app send you notifications when money is deposit or overdraft?, It’s been years now and they haven’t updated are thought about that it would be good and helpful for the customers 100%. Years 2023 now come on now please improve your apps for better quality customer service when using the app.
I don’t know what everyone else is complaining about, this app works absolutely perfect. The thumbprint security feature is fast and accurate, I never have problems. Please do not change this App! If you or someone you know is having issues with this App either learn how to use your smart phone, or buy a good device that actually works! Stop blaming the App for your own incompetence! FYI, I do not work for Vantage credit union, I’m a long-time customer of over 10 years. I always get much better service here than any major chain bank has ever been able to provide. Thank you.
I'm having an unbelievably hard time depositing checks via the mobile app. I never had an issue with the old system... I hope this can be fixed. Everything about this update seems slower and less user friendly.
Manage your Vantage Credit Union accounts from anywhere, on your schedule. Check your balances, transfer funds, deposit checks, make or edit payments, and so much more with confidence you’re doing so securely. Turn your mobile device into your nearest branch with the Vantage Credit Union digital banking app. Our digital banking features: - Secure access with biometrics - Remote deposit - All-in-one dashboard to view & manage your accounts - Card controls & alerts - Tools to set & track savings goals - At-a-glance analysis of your spending - Personalized recommendations - Credit score and report views - Flexible payments and transfers—for your bills & everyone else - View and send secure messages and forms - Everything you’d expect from your credit union!