As it has been since the beginning, everything Venum does is gold. The app is great. The customer service is top notch. There’s very little that Venum can’t do. It’s hard to trust anyone else in gear, because I know when I’m using Venum gear, it’s high quality and reliable. And if I have any issues, the customer service is so quick and efficient that they fix whatever needs to be done to make me happy. Keep doing what your doing!
I just ordered a pair of Venum boxing gloves and the quality is fantastic. I’m extremely happy with the product and can’t wait to keep using them. Only note is the app still isn’t optimized for use on tablets so the sizing will look a bit funky, looks great on phones though!
First of all, app is useless. You can simply use website, which is more convenient for anything… Secondly, their chat system is useless; you type something, it goes straight to their EMAIL and you just hope you’ll get response in a week or two. Thirdly, if you directly purchase anything from them, good luck. If they mess up your orders, like sending different products or not sending you product at all, you literally cannot reach them. They will NOT respond to your phone call, email, or chat. So you have to live with it unless you want to sue them.
Venum has the best quality boxing gear great I’ve trained with by a long shot. Everything is comfortable and fits well. I’ve submitted one order through the app so far will update on my experience once my order is receive.
I hated that there wasn’t a search option. The menus are difficult to navigate and it took awhile to find what I was looking for. I was shopping for my husband and apparently they don’t have the custom hoodies on the app, I was hoping for the 20% off the expensive order. By the time I went back to the browser site out of frustration, the first hoodie was sold out. Bummer. Would not use the app again.
I am a boxer and absolutely love the style, fit and comfort of multiple items from Venum including white snakeskin boots, t-shirts and shorts. I love the experience of putting such high quality gear on and gets me amped for work- outs on the bag with Fight Camp or at Firebird Gym in Iowa.
The Black Friday sale is crazy. Simple app to use, add items to wishlist and see the real discounted prices, fast shipping. Very high quality product for UFC fans and active people.
My order was for $240 and I ended up not liking some items after shipping them back to Venum I only received store credit. I do not want store credit however. I’ve been calling their customer service, emailing and sending messages through their website but nobody bothered to answer. I will be following up with better business bureau.
Huge fan of UFC, definitely! But this Venum app purchase is so disappointed. I bought from their app and the package was not delivered. I called their customer services for 2 weeks, no solution, no replacement and no refund. Every time I call what I get is they will do another 2 week’s investigation. No purchases from them anymore.
App is always buggy for me. It bugs out the entire time I try to place an order then almost always crashes hard and dumps my entire cart. Waste of my freaking life. It does this about 3 times before I’m able to actually check out and pay.