Veritex Mobile Banking

Finance
Rating
3.7 (40)
Size
37.6 MB
Age rating
4+
Current version
12.0.5724
Price
Free
Seller
Veritex Community Bank
Last update
1 year ago
Version OS
13.0 or later
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User Reviews for Veritex Mobile Banking

3.73 out of 5
40 Ratings
6 years ago, Steady guy
To stay or leave
Life long Liberty Bank customer, as any ex Liberty Bank customer knows, Veritex Community purchased this locally owned group. Many features of this app work on iOS devices as advertised, mobile deposit, pay a person, check balances and setting alerts. So now for issues using iOS devices; printing recent transactions. I have fussed at the help line number twice (Plano) personal and been promised to be included in the email recipient line. Nothing followed, nothing!! Also now for some reason I can not select an account so as to print a statement for my account reconciliation. I’ve always been able to take my extra can of loose coins (normally $50-70) to be be counted, well today I was told that they don’t do that anymore and would have to ship it off site to be counted, WHAT? “Who moved my cheese” I’ve become a dinosaur
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1 year ago, myles506
Issues
Keep having to re-register my device every time I log in
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4 years ago, TexasUSofA
Disappointing! 😡
This app should be made accessible to all of its customers using any iPad or iPhone version since it’s their money that they would be acquiring about or checking on! This is not a difficult fix guys! Of course not all newer features would be available, but the main basic ones would still be there! There is no reason not to do this! So many other banks and/or Credit Unions still offer this for their customers that might have older iPads and/or iPhones so what’s the problem?!
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4 years ago, SkiBum wannabe
Mobile deposit
This app has multiple issues with mobile deposits. It does not recognize the text and check box printed on the back of checks for mobile deposits. It requires a hand written mobile deposit statement. Not a customer friendly approach If also has issues reading and validating the amount of a deposit. Overall a poor customer service experience for mobile banking
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2 weeks ago, NorthTexasRedHead
Bad for Positive Pay
Clumsy when using Positive Pay. The confirmation symbols are not helpful. An arrow for “refuse to pay” leaves you wondering if the app correctly recorded your response accurately. It becomes unresponsive if you take a screenshot to memorialize your response in case it’s recorded incorrectly. Scary when having to use it for large fraudulent checks that need to be rejected and a desktop computer isn’t available.
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1 year ago, Mrs. R S Jones
Great app and Great Bank
App works great
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3 years ago, RO'Reilly
Okay, not great
It works about 40% of the time. If you’re looking for a good banking app this isn’t the one. It just doesn’t work consistently enough.
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4 years ago, Maryk0604
Will not load
After signing in the app fails to load my account.
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11 years ago, Mixonja
Customer
Great app. Very useful.
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5 years ago, anonymousnamenotprovided
Updated 9.20.2018 awful
Veritex app has always been easy on the eyes. New update makes all information monochromatic and difficult to quickly discern current balances from debits and credits. I use the app for speed and this will only slow me down. Greatly disappointed.
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