Verve Mobile

4.8 (4.3K)
52.2 MB
Age rating
Current version
Verve, a Credit Union
Last update
1 year ago
Version OS
14.5 or later
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User Reviews for Verve Mobile

4.76 out of 5
4.3K Ratings
4 years ago, lwcutter
Non functional
I am currently unable to log in via the app. Mobile and desktop website are working fine. But the app keeps directing me to reset my password. I went through a loop of this several times. I then tried logging in to the mobile / desktop websites after the last pw reset, and those worked. Tried the newest paw one more time in mobile app, same thing. I uninstalled and reinstalled, same. I reset my phone, installed again, sane. I’m sure it’s the app. Also, there’s NO integration with touch / Face ID or the other iOS password function that asks one to auto fill the password. One either must remember the password AND type on security questions every time. The ONLY minor time saving option, and this comes from iOS itself, is to tap the option to look up ALL your iCloud Keychain passwords, and choose it from a list, and then proceed to your security questions. Years ago this would be normal. But in 2019 this is unacceptable. Until my login issue and these are fixed, I’m not changing my rating or review. I know one star is harsh, but these are major issues that, in 2019, shouldn’t be an issue. Much smaller apps get these issues worked out in a timely manner. Please fix and I’ll change accordingly.
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1 year ago, Viropana
Not working since update
I am very frustrated with this app since the most recent update. It keeps abruptly closing on me. I’ve done every conceivable step (both with the app and my devices) to resolve this with no resolution…and while customer support responded to my emails, they were not actually very helpful, suggesting it wasn’t on their end and that no one else had reported a problem. I don’t often write reviews, particularly negative ones, but I’m wondering if anyone else is having issue since the most recent update.
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3 years ago, Don/Denmark
So far the app is good, getting familiar with it. The associates I deal with, always over the phone are commendable. Friendly, courteous, knowledgeable, helpful. I have many financial institutions much closer to my residence but when I retired I stayed with Verve. I have been with Verve way since you took over BACU and will stay with Verve. Especially like your online banking. Throughout the years you’ve always taken care of my financial needs...
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6 years ago, programmerGuy
Deposit checks with camera!
I like that the look and feel is exactly the same as the website but now you get all the advantages from your device, I can’t wait to see what is next. Please provide text messages when debit and credit cards are charged with a message that includes the charged amount. I would like that when going to bars and restaurants so I know that staff is entering the correct tip amount.
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3 years ago, Brycekrispie98
Next Century Banking
This verve update brought the app from the stone ages to the future of online banking. It’s like one minute, you’re sending carrier pidgeons to deposit checks and then this new app is like sending laser equipped dolphins to protect your account. Such a huge improvement. I used to bank with Community First, but this app is even better than theirs. #ThankYouVerve
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4 years ago, ok_lee
App is super outdated. Please update
One of the reasons I am not fully moving my finances over to this institution is due to of the lacking app technology. May not matter to most, but if they want more customers this is a big area that needs improvement. It takes too long to login, FaceID integration would be great. If you’re signing in from a trusted device with a password set up, a security question should not need to be necessary every time you login. It also does not make sense to have mobile check deposit with its own login. Overall, this app needs a big overhaul and is very inaccessible... the opposite of how I want my relationship to be with my finances.
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3 years ago, SMAAKA
Systems update
I’ve had an account with verve for about 5 years now, always loved their services besides the app. I just installed the update they had been working on… and wow, I must say fantastic redesign & biometrics integration. I hope we can keep improvements like this coming as new technology is always evolving 😊
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3 years ago, Mattsqueen☺️😍
Best credit union ever
This is the best credit union I’ve used in my life! Loyal customer and member for a few years now and I love the new facial scan to open account info setting. Thanks for being so reliable and secure. love always, Heather Mason. A satisfied customer and app user☺️
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3 years ago, msaunds83
Can’t give it a zero.
This app literally won’t allow me to login and hasn’t for well over a year or more. The login button stays grayed out no matter what. It forces me to use the web browser. It has no Touch or Face ID integration which is a shame. It also hasn’t been updated to fit screens that have changed in the past four years or more. I seriously doubt anything is being done to correct any of this or even work on something entirely new which is sorely needed. I doubt Merv puts up with this! Or did he eat too much pumpkin spice again?
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5 years ago, HardBajaBlast
I love Verve, but...
My only qualm with verve is the app itself. And ONLY the app. I’d like to see the app a bit more updated, meaning FaceID/TouchID enables for iPhones. Also, if the app could fit the whole screen. It’s a bit irritating that I need to type in my information every single time when there’s other apps that allow these features already. I’d love to see an update on these, and once they’re updated, I’d change my rating to 5 stars!
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3 years ago, big crazy thats me
Deposit check through the app
I just figured this out all my friends have been doing This for a couple months and now I can let them know verve applies that pressure
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3 years ago, luke183649274
This is not so much an app but a much-worse functioning way to access a website. Logging in is a giant pain and often prompts you to reset your password, using the app menu at all logs you out, zooming doesn’t work (which you need to do since there is absolutely no consideration taken to the size of your phone screen), and the app doesn’t even take up the full screen on iPhone X and later. I’d give this zero stars if I could. Unacceptable to have such a bad app in 2021.
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3 years ago, its.Caitlin
This new app is beautiful and sleek! The only thing I wish I could do is move accounts around through here and not have to log into a desktop to do it. Other than that it’s perfect! 😁
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3 years ago, CU Advocate
Easy navigation
Love the layout of information and the easy icon options to navigate.
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3 years ago, Hard Luck Homestead
Released too soon?
I’ll bet the entire app is super buggy considering I can’t get past the change password requirement because it keeps telling me my 10+ digit password with a nice mix of uppercase, lowercase, numbers and symbols doesn’t meet the requirement. This is only when confirming the password, the first entry compliments me on my strong password choice. Not in a hurry for them to fix this, it’s only my money to can’t access...
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3 years ago, lasinvent
To be honest, I prefer the other version. This version is really slow when it comes to updating the account when money is used. When the old version is showed right away. No hate, but hopefully I get use to this.
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3 years ago, fsjalkeinxn
Mortgage info sparse
Love the the quick check on accounts. But, as someone with two properties with mortgages served by Verve, c/o Midwest, I wish more info showed up in the app regarding these accounts.
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3 years ago, Master TacoSmith
Holy heck, an upgrade
This is so much more useful than the old app. No more signing in, a quick view, what else!
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3 years ago, lukesmom55
Love the new app
This is way better than the last one! Glad for the upgrade.
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3 years ago, Bnias420
Best Bank
Honestly wouldn’t go with any other bank. It’s a credit union. If you need help getting a home, they’ll help.
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3 years ago, H In WI
Still not fixed
Logging into the app still doesn’t work; it will only allow logging in to the system though the full website log in. It’s been over a month since I posted this comment, and yes, I mention it to the folks at the locations whenever I visit. It doesn’t work. Fix this, Verve!
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1 year ago, RP14$
Professional credit union
I love Verve they have went above and beyond to help me withVehicle personal and recreational loans and I’ve always help me with my baking needs thanks Verve
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3 years ago, aleeshaschwartzburg
Love the upgrade
App is user friendly and visually appealing. The new upgrade to the app was long over due! Love the Face ID capability and the addition of internal and external transfers.
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3 years ago, Jleigh2328
I would give it a zero
Functionality is terrible. Half the time I cannot log into the app and have to use the browser on my phone which honestly goes way faster. The simple things you can do at any other institution I’ve been with are non existent with this app. There are so many clicks to get where you want to go. Make it better.
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3 years ago, Raquel05
Love the new app!
I love the new app and everything I can do on it now. Mobile deposit is slick and the look is awesome!
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6 years ago, Cameojoy93
The app keeps logging me out randomly when I’m actively using it. I also dislike that with the most recent update it defaults to hiding the security question. I’m on my phone, it’s hard enough to type already.
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3 years ago, Caitlinkittay
Verve had an update this past weekend with changes to their online banking. It is amazing!!!! Thank you for always being the best Verve!
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3 months ago, Review 10VE
Love this place. 10/10 would recommend!
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2 years ago, Toff Oshkosh
Not working
Three times last week my app froze and I had to delete and reinstall. It often doesn’t accept my facial recognition.
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3 years ago, Guy914
External ACH transfers
Can’t find my external ACH transfer data after the recently major re do of the Verve app / system
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3 years ago, Blackhawkd
Awesome app!
I think this app has some great updates and is easy to navigate!
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3 years ago, Alden F.
Hilariously Bad
I’m not sure the last time they updated it, but it’s been ages. I find it infinitely frustrating to still not be able use use Face ID to go in. And why is it that I have to have a separate account to do deposits from my bank account? Wouldn’t it make sense to have that all on one place?
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3 years ago, jor133d
Amazing upgrade!
This update is so much better!
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5 years ago, Avang98
Not working properly
This app is always down for me atleast once a week. I’m not sure what the problem is, but it’s definitely not very convenient for an online banking app that’s constantly down. I am not very happy. Please fix this problem ASAP.
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3 years ago, j a c o b85
Love the new app some many new features
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3 years ago, Lionpride21
Awesome new update
Verve’s latest update has recreated the app and made it so much more usable.
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3 months ago, bunnyandy
The Best
The only Bank in Chicago that places your interest first
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3 years ago, Nickname Taken004
Great app
App works really well, very easy to use and laid out nicely
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5 years ago, kolbes20
Needs an update
I have never had problems banking with Verve, but this app needs a serious update. Also can we have one login for banking and mobile deposit. Many other banking apps have much cleaner and user friendly interfaces. This app needs a serious facelift.
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4 years ago, Your anusdickface
Works great
Works just fine . iPhone 7
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10 months ago, jclaybrook
Credit card verve
I couldn’t use the app because it kept telling me that my information was wrong. I finally deleted it. I wanted to use it to pay in my card, but it never allowed me to do it.
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3 years ago, h119_a
Very disappointing app
Just joined Verve and am very disappointed by the app. I am seriously considering finding a different bank. My precious bank had a 5-star app and I have come to depend on it. I just don’t know if I can bank at a place with such a dated mobile app. Verve’s customers deserve better.
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4 years ago, Funk steer
No FaceId makes this app useless
Verve hire better app developers and not just use the website in an app it’s pointless. There’s no Face ID no Touch ID or an option to save your login. You are better off using the website because safari will keep your login for you.
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2 years ago, LK Rider
Getting their **** together
Almost done.
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3 years ago, samwinkels
Face recognition
Have to open the app twice to get it to use face recognition. Pretty annoying.
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2 years ago, DjTicToc
Non functional
Apps not working and not able to log in to view my account. Please fix soon.
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3 years ago, ajm5174
New update is terrific!
New app update is working great. Good UI. Face ID works great. Thanks!
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3 years ago, aKa.Numba.1.Stunnah
Please just update to the newer iOS so that the interface matches my screen. Also take off security questions for every login and allow me to see my acct info via online banking 🥴
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6 years ago, Jon278
Needs update
This app needs a serious update. How can a financial institution not update the app more than once a year. How about one touch login? Not having to login twice to use remote deposit would be nice. Please update
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6 years ago, Jameshhhhhh
It’s just ok.
The application is in need of some updates. No Touch ID for starters. Every other financial application has integrated this. The ability to easily see the status of my qualified dividends would be nice as well.
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