I am currently unable to log in via the app. Mobile and desktop website are working fine. But the app keeps directing me to reset my password. I went through a loop of this several times. I then tried logging in to the mobile / desktop websites after the last pw reset, and those worked. Tried the newest paw one more time in mobile app, same thing. I uninstalled and reinstalled, same. I reset my phone, installed again, sane. I’m sure it’s the app. Also, there’s NO integration with touch / Face ID or the other iOS password function that asks one to auto fill the password. One either must remember the password AND type on security questions every time. The ONLY minor time saving option, and this comes from iOS itself, is to tap the option to look up ALL your iCloud Keychain passwords, and choose it from a list, and then proceed to your security questions. Years ago this would be normal. But in 2019 this is unacceptable. Until my login issue and these are fixed, I’m not changing my rating or review. I know one star is harsh, but these are major issues that, in 2019, shouldn’t be an issue. Much smaller apps get these issues worked out in a timely manner. Please fix and I’ll change accordingly.

2 years ago, Don/Denmark

App/associates

So far the app is good, getting familiar with it. The associates I deal with, always over the phone are commendable. Friendly, courteous, knowledgeable, helpful. I have many financial institutions much closer to my residence but when I retired I stayed with Verve. I have been with Verve way since you took over BACU and will stay with Verve. Especially like your online banking. Throughout the years you’ve always taken care of my financial needs...

1 year ago, Viropana

Not working since update

I am very frustrated with this app since the most recent update. It keeps abruptly closing on me. I’ve done every conceivable step (both with the app and my devices) to resolve this with no resolution…and while customer support responded to my emails, they were not actually very helpful, suggesting it wasn’t on their end and that no one else had reported a problem. I don’t often write reviews, particularly negative ones, but I’m wondering if anyone else is having issue since the most recent update.

5 years ago, programmerGuy

Deposit checks with camera!

I like that the look and feel is exactly the same as the website but now you get all the advantages from your device, I can’t wait to see what is next. Please provide text messages when debit and credit cards are charged with a message that includes the charged amount. I would like that when going to bars and restaurants so I know that staff is entering the correct tip amount.

2 years ago, Brycekrispie98

Next Century Banking

This verve update brought the app from the stone ages to the future of online banking. It’s like one minute, you’re sending carrier pidgeons to deposit checks and then this new app is like sending laser equipped dolphins to protect your account. Such a huge improvement. I used to bank with Community First, but this app is even better than theirs. #ThankYouVerve

3 years ago, ok_lee

App is super outdated. Please update

One of the reasons I am not fully moving my finances over to this institution is due to of the lacking app technology. May not matter to most, but if they want more customers this is a big area that needs improvement. It takes too long to login, FaceID integration would be great. If you’re signing in from a trusted device with a password set up, a security question should not need to be necessary every time you login. It also does not make sense to have mobile check deposit with its own login. Overall, this app needs a big overhaul and is very inaccessible... the opposite of how I want my relationship to be with my finances.

2 years ago, SMAAKA

Systems update

I’ve had an account with verve for about 5 years now, always loved their services besides the app. I just installed the update they had been working on… and wow, I must say fantastic redesign & biometrics integration. I hope we can keep improvements like this coming as new technology is always evolving 😊

2 years ago, Mattsqueen☺️😍

Best credit union ever

This is the best credit union I’ve used in my life! Loyal customer and member for a few years now and I love the new facial scan to open account info setting. Thanks for being so reliable and secure. love always, Heather Mason. A satisfied customer and app user☺️

3 years ago, msaunds83

Can’t give it a zero.

This app literally won’t allow me to login and hasn’t for well over a year or more. The login button stays grayed out no matter what. It forces me to use the web browser. It has no Touch or Face ID integration which is a shame. It also hasn’t been updated to fit screens that have changed in the past four years or more. I seriously doubt anything is being done to correct any of this or even work on something entirely new which is sorely needed. I doubt Merv puts up with this! Or did he eat too much pumpkin spice again?

5 years ago, HardBajaBlast

I love Verve, but...

My only qualm with verve is the app itself. And ONLY the app. I’d like to see the app a bit more updated, meaning FaceID/TouchID enables for iPhones. Also, if the app could fit the whole screen. It’s a bit irritating that I need to type in my information every single time when there’s other apps that allow these features already. I’d love to see an update on these, and once they’re updated, I’d change my rating to 5 stars!

2 years ago, its.Caitlin

Snazzy!

This new app is beautiful and sleek! The only thing I wish I could do is move accounts around through here and not have to log into a desktop to do it. Other than that it’s perfect! 😁

2 years ago, luke183649274

Nonfunctional

This is not so much an app but a much-worse functioning way to access a website. Logging in is a giant pain and often prompts you to reset your password, using the app menu at all logs you out, zooming doesn’t work (which you need to do since there is absolutely no consideration taken to the size of your phone screen), and the app doesn’t even take up the full screen on iPhone X and later. I’d give this zero stars if I could. Unacceptable to have such a bad app in 2021.

2 years ago, big crazy thats me

Deposit check through the app

I just figured this out all my friends have been doing This for a couple months and now I can let them know verve applies that pressure

2 years ago, fsjalkeinxn

Mortgage info sparse

Love the app....like the quick check on accounts. But, as someone with two properties with mortgages served by Verve, c/o Midwest, I wish more info showed up in the app regarding these accounts.

2 years ago, Hard Luck Homestead

Released too soon?

I’ll bet the entire app is super buggy considering I can’t get past the change password requirement because it keeps telling me my 10+ digit password with a nice mix of uppercase, lowercase, numbers and symbols doesn’t meet the requirement. This is only when confirming the password, the first entry compliments me on my strong password choice. Not in a hurry for them to fix this, it’s only my money to can’t access...

2 years ago, lasinvent

Ehh

To be honest, I prefer the other version. This version is really slow when it comes to updating the account when money is used. When the old version is showed right away. No hate, but hopefully I get use to this.

2 years ago, CU Advocate

Easy navigation

Love the layout of information and the easy icon options to navigate.

2 years ago, Master TacoSmith

Holy heck, an upgrade

This is so much more useful than the old app. No more signing in, a quick view, what else!

2 years ago, lukesmom55

Love the new app

This is way better than the last one! Glad for the upgrade.

9 months ago, RP14$

Professional credit union

I love Verve they have went above and beyond to help me withVehicle personal and recreational loans and I’ve always help me with my baking needs thanks Verve

3 years ago, H In WI

Still not fixed

Logging into the app still doesn’t work; it will only allow logging in to the system though the full website log in. It’s been over a month since I posted this comment, and yes, I mention it to the folks at the locations whenever I visit. It doesn’t work. Fix this, Verve!

2 years ago, Bnias420

Best Bank

Honestly wouldn’t go with any other bank. It’s a credit union. If you need help getting a home, they’ll help.

2 years ago, aleeshaschwartzburg

Love the upgrade

App is user friendly and visually appealing. The new upgrade to the app was long over due! Love the Face ID capability and the addition of internal and external transfers.

3 years ago, Jleigh2328

I would give it a zero

Functionality is terrible. Half the time I cannot log into the app and have to use the browser on my phone which honestly goes way faster. The simple things you can do at any other institution I’ve been with are non existent with this app. There are so many clicks to get where you want to go. Make it better.

2 years ago, Caitlinkittay

Yay!

Verve had an update this past weekend with changes to their online banking. It is amazing!!!! Thank you for always being the best Verve!

5 years ago, Cameojoy93

Glitchy

The app keeps logging me out randomly when I’m actively using it. I also dislike that with the most recent update it defaults to hiding the security question. I’m on my phone, it’s hard enough to type already.

2 years ago, Raquel05

Love the new app!

I love the new app and everything I can do on it now. Mobile deposit is slick and the look is awesome!

2 years ago, Guy914

External ACH transfers

Can’t find my external ACH transfer data after the recently major re do of the Verve app / system

1 year ago, Toff Oshkosh

Not working

Three times last week my app froze and I had to delete and reinstall. It often doesn’t accept my facial recognition.

3 years ago, Alden F.

Hilariously Bad

I’m not sure the last time they updated it, but it’s been ages. I find it infinitely frustrating to still not be able use use Face ID to go in. And why is it that I have to have a separate account to do deposits from my bank account? Wouldn’t it make sense to have that all on one place?

2 years ago, Blackhawkd

Awesome app!

I think this app has some great updates and is easy to navigate!

2 years ago, jor133d

Amazing upgrade!

This update is so much better!

5 years ago, Avang98

Not working properly

This app is always down for me atleast once a week. I’m not sure what the problem is, but it’s definitely not very convenient for an online banking app that’s constantly down. I am not very happy. Please fix this problem ASAP.

2 years ago, j a c o b85

perfect

Love the new app some many new features

2 years ago, Lionpride21

Awesome new update

Verve’s latest update has recreated the app and made it so much more usable.

2 years ago, Nickname Taken004

Great app

App works really well, very easy to use and laid out nicely

5 years ago, kolbes20

Needs an update

I have never had problems banking with Verve, but this app needs a serious update. Also can we have one login for banking and mobile deposit. Many other banking apps have much cleaner and user friendly interfaces. This app needs a serious facelift.

4 years ago, Your anusdickface

Works great

Works just fine . iPhone 7

5 months ago, jclaybrook

Credit card verve

I couldn’t use the app because it kept telling me that my information was wrong. I finally deleted it. I wanted to use it to pay in my card, but it never allowed me to do it.

3 years ago, h119_a

Very disappointing app

Just joined Verve and am very disappointed by the app. I am seriously considering finding a different bank. My precious bank had a 5-star app and I have come to depend on it. I just don’t know if I can bank at a place with such a dated mobile app. Verve’s customers deserve better.

4 years ago, Funk steer

No FaceId makes this app useless

Verve hire better app developers and not just use the website in an app it’s pointless. There’s no Face ID no Touch ID or an option to save your login. You are better off using the website because safari will keep your login for you.

2 years ago, samwinkels

Face recognition

Have to open the app twice to get it to use face recognition. Pretty annoying.

1 year ago, DjTicToc

Non functional

Apps not working and not able to log in to view my account. Please fix soon.

1 year ago, LK Rider

Getting their **** together

Almost done.

2 years ago, ajm5174

New update is terrific!

New app update is working great. Good UI. Face ID works great. Thanks!

3 years ago, aKa.Numba.1.Stunnah

Outdated

Please just update to the newer iOS so that the interface matches my screen. Also take off security questions for every login and allow me to see my acct info via online banking 🥴

5 years ago, Jon278

Needs update

This app needs a serious update. How can a financial institution not update the app more than once a year. How about one touch login? Not having to login twice to use remote deposit would be nice. Please update

6 years ago, Haydenpelican

App is fine

App works good, but very annoying how it logs you out every time you leave the app

6 years ago, Jameshhhhhh

It’s just ok.

The application is in need of some updates. No Touch ID for starters. Every other financial application has integrated this. The ability to easily see the status of my qualified dividends would be nice as well.

2 years ago, Trashfrog

Trash

I have delete this app every one in a while because it doesn’t work after a couple of uses.

Description

Verve Mobile makes banking fast, secure and easy, with the ability to take care of your finances whenever and wherever you have internet access. You can also enable the quick view option to quickly view your balances without logging in. With Verve Mobile you can: • Quickly check balances, pay bills, send money to your friends and family, and transfer funds between accounts. • Set up alerts to be notified of deposits, bills coming due, low balance/overdraft risk, large purchases, purchases from certain categories or merchants, large withdrawals, password changes and more. • Find ATM and branch locations near you. • Personalize your experience with a simple, intuitive design and personalize money management insights to help you categorize and track spending patterns. • Easy-to-access customer service options, including video chat that's built into the app, as well as chat messaging and live phone support. • Instantly become a member, open an additional account or apply for a loan.* • Log in using your fingerprint or facial ID (based on device capability) for enhanced security technology. • Add your Verve debit or credit cards to your mobile wallet. • View detailed transaction descriptions. • Turn your card on and off within the app to disable or enable purchases on your card, which is especially helpful if your card is lost or stolen. *Restrictions apply.