We love this credit union. When we had to move to Arizona I thought we would have to give up our account. The app helped us get all our banking done easily, from anywhere. Transferring is easy, and makes quick work of paying bills. I can transfer money to Vibrant from my bank in AZ or even PayPal. And they still watch for fraud on our account (they are the best for this) while we are out of the state.

2 months ago, Poor customer service.

Hate the lack of in person banking!

I am both sad and angry at all the closures of brick and mortar banking locations! I am tired of the fact that we put all our efforts into coffee houses as our area has more than enough locations! You also put a top of money into Vibrant Arena at the Mark. I have not noticed any discounts to your members! I do the banking I can online but there are cases I need to go into a location at least a couple times a month. The Milan location seemed busy and was convenient. I do not have the time needed to wait in a long line at the Southpark location. May be time to relocate mine, my son’s and my mothers to a banking location that cares about their customers.

6 months ago, mona in midwest

Best app I have!

Oh, I love this app and it keeps getting better and better you can do almost everything with this app. The snapshot feature is especially good as I check my balances daily. If you don’t have this app yet and our Vibrant customer you are missing out.

6 years ago, Ubie32

Makes life EASY!

As wonderful as my credit union is… I still don't like having to go into a branch. This app works wonderfully to deposit my checks, check balances, and just about anything else I can think of that I ever needed!

2 years ago, boujeesusie

Fees on skipping a car payment

The fees are outstanding high With the pandemic not having the option to skip a payment for small fee It’s almost the actual car payment had I known that probably wouldn’t have left the first bank I was financed through just saying

5 years ago, Imasnut

Mobile app

I love the connivence of a mobile app- and being able to transfer money over on the fly and check my accounts.. the one thing that annoys the hell out of me is when there is a holiday... and every time you sign onto app it tells you the bank is going to be closed... we get the picture... one time is enough, not every time we get on the account..

2 years ago, Toolebox2001

Doesn’t always open

I love this app and it’s very helpful but it only opens part of the time. Usually I’m waiting 15-20 minutes just to open it then I give up.

7 months ago, Farm girl 1899

Used to be great

The app used to be great till they updated it at the end of February, now it’s terrible. Very slow to log in and at a glance was great because you could see your balances and a few latest items that were posted. Now it’s called snap shot and you can’t see anything unless you log in. I absolutely hate it!

6 years ago, _DP

Good easy to use mobile banking app

I have used the Vibrant mobile banking app for several years. Transactions are straightforward and easy to execute. I use it for everything except cash withdrawals. DP

3 years ago, heyitmezoe

not very happy any more

really not happy with this app right now I haven’t been able to open up my bank account for the last month because the app won’t load it’s updated itself 4 to 5 times now and I still haven’t been able to get it to open are used to have no problems but now I literally have no idea how much money is even in my account because the app is so bad

6 years ago, Fire_medic1980_2

Great service!

Great service and a easy to use mobile banking ap! From transfers to online bill pay it’s got everything you need for a mobile banking ap!

3 years ago, Lady Chatterbox

Vibrant Mobile Banking

I’ve found that this banking program has been so convenient for me. I’m handicapped and it makes banking a breeze for me.

4 years ago, Audeybell

Love the app

Easy and convenient to use! I love that I can choose if I want to see what I have in a specific account without logging in!

9 months ago, ashaleyapa

Meh

Everything runs great in the app, but sometimes when it takes a long time to load (occurs often) and logs me out. It doesn't allow me to save the password, so I don't remember it. So I very frequently get logged out and can't look at my bank accounts.

6 years ago, Miss largo

Vibrant Credit Union

Absolutely love this app... Since I have moved out of state, still able to do all the things that a teller would do for me. via my smart phone...

1 year ago, ✝️Blaze

Helps Against fraud

In case people start pulling their money out again 200,000 money back

6 years ago, kayleminear

Vibrant app is Great!

Very simple and self explanatory. Love tracking my money on the dashboard! And being able to pay some of my bills through the app

6 years ago, AxshnJ

Fast and Easy to use

Love the mobile deposit, do not have any real issues with a lot of bugs.

1 year ago, Chirpy59

Great CU

I have always been happy with the pleasant, efficient, and personal services I have had at Vibrant!

2 years ago, hoggs102

App is barely usable in current state.

The load times make this app basically useless. After loading animation ends you are shown a blank page for quite sometime after. You would be better off using the mobile site than this app.

3 years ago, sburroughs55

App won’t open

For the past week, I have been unable to open this app and see my account information. I’ve tried restarting my phone, deleting and redownloading the app and closing it out but it still doesn’t work I’m getting close to just closing my account t and going with another bank.

1 year ago, Bryson2382

Slow and buggy after last few updates

Used to be quick and easy to transfer money. Now since the last couple updates I get random logouts, slow loading times, and buggy UI.

5 months ago, Anabellaoo

Does Its Job

I have issues with logging in sometimes but other than that it does it’s job fines

2 years ago, Take the word everywhere

Long lines

I like the people I like the bank but they need to open another branch because it takes too long to go through the drive-through

5 years ago, chjcsni

Mistake

I tapped for five stars but it shows up as only two!! You get five stars from us!

3 years ago, Warydi

Great

I am so content it’s such an amazing app east to log in follow up catch up and above I’ll transfer and monitor your money

5 years ago, gems312

Best Darn Credit Union

This financial institution is like no other! Great products, excellent service, and a great community feel! Their app is the best-beats even the larger banks!

2 months ago, Alyssavan89

Great when it works!

This app is great - when it works! It frequently crashes, glitches, and does not load.

2 years ago, Dwood63

Was good

It was great, but now it seems like nothing will load on the dashboard so you have to go to the internet browser to see the dashboard

6 years ago, bigeasyeric

App

Had problems for a while but it's fine now! 👍🏼

3 years ago, bossygossy

Would be nice

To have cash back on the MasterCard.

5 months ago, Taz8200

App

Since the last update I’ve had nothing but issues with the app. It decides many times to not even load. You broke something that never caused issues. Disappointing.

6 years ago, dj mario

Too pricy

Can’t believe fees cost me $200 just to skip a payment Wow. Before was only $15 dollars per loan And I hate not being able to call my bank here in town. Instead I get some stupid out of town call.

3 years ago, g ur gygy

Stop

Stop asking for my password

10 months ago, Aunt Bea 2021

Love the convenience!

Keep up the great work!

6 months ago, Dixon3391

Bring back pin/ Face ID login back

See title

2 years ago, ATopp83

Needs update

Dashboard isn’t working correctly. It will not pull up accounts. My iPhone is updated. This app is not. It would be nice if Vibrant could keep up with the updates.

3 years ago, Bicycle On !

Simple to Use

Plain Clean Simple. Thank You Vibrant 👍

6 years ago, Restored Thragtusk

Good app

Does what I expect my mobile banking app to do.

4 years ago, 369shesofine

It does not save my info no matter what I try

4 years ago, Mdwmjw

Best credit union ever

The banking is awesome and very user-friendly.

6 years ago, Shak873

Good Credit Union

Friendly customer service. Everybody is nice.

5 years ago, total.cc

Convenient

This app is a time saver.

4 months ago, mitchtrimble

Dog water

Works probably 1 out of every 10 times I try to use it. Many of these reviews appear to be paid

6 years ago, JessMcCabe

Love it!

No issues

6 years ago, Dfoxyteacher

Vibrant

Love it. So easy to use.

5 months ago, CovinLPN

Excellent employees

Alway very helpful!

5 years ago, Tish Bryant

My bank..

You rock:)

4 years ago, Big l j

5 stars a wonderful bank

5 years ago, lostinagarden

Dashboard

I like the former dashboard better.

Description

The Vibrant Mobile App allows for 24/7 banking. Do your banking on the go. You can check balance, make deposits, transfer funds, find locations and more. Now it’s easy to bank anywhere, anytime. Just enroll in Vibrant online banking. MONITOR YOUR ACCOUNT -View account balances and transaction history PERFORM TRANSACTIONS -Pay bills and credit cards -Transfer money between Vibrant accounts -Deposit checks with remote deposit -ACH Transfers -Make changes to pending transactions CONTACT VIBRANT -Find the nearest Vibrant branch and ATM’s -Speak with a customer service representative MANAGE YOUR VIBRANT CREDIT CARD -View your credit card balance and activity -Make Payments Notes and Permissions: -Location permissions are needed to determine your current location in order to find Vibrant branches and ATMS near you -Camera permissions are needed to deposit checks via remote deposit Disclosures: Some Features are available for eligible customers and accounts only. There is no charge from Vibrant, but message and data rates may apply. Such charges include those from your communications service provider. Delivery of account alerts may be delayed for various reasons, including service outages affecting your mobile device, wireless or internet provider; technology failures; and system capacity limitations. Any time you review your balance, keep in mind it may not reflect all transactions including recent debit card transactions or checks you have written.