This is a buggy app and doesn’t offer a lot of features that other banking apps do. I’ve considered changing banks just because of this app. Since the latest update the Face ID has stopped working. Also your password periodically expires, but you wouldn’t know it cause the app just tells you that your credentials are wrong, leaving you to feel crazy. I had to make a trip to the bank and ask them about it and the my told me I just needed to change my password. The app doesn’t inform you if this or offer you the option to do it there. I had to go to the website to do so which was a tedious process.
Some times it lets me log in to my online banking with Face ID but most of the time not. I have to restart the process from scratch ALOT. Now I can’t even log into the app. Of course the banks are closed so I have no one to report this to. The app definitely needs improvements. It has for a very long time.
Start banking wherever you are with VSBMobile! Available to all Volunteer State Bank online banking customers VSBMobile allows you to check balances, make transfers, and find locations. Need to find a Branch or ATM closest to you? With Find Near Me, VSBMobile will discover your location and provide you with addresses and phone numbers on the fly. Available features include: Accounts - Check your latest account balance and search recent transactions by date, amount, or check number. Transfers - Easily transfer cash between your accounts. Locations - Find nearby Branches and ATMs using the iPhone's built-in GPS. Additionally, you can search by zip code or address All features may not be available in the tablet application.