Webroot Mobile Security

But, the procedure to get it operable is uncanny, slightly ajar. I've got the full applicationon my PC where it is very easy to use. On my iPad II, it uses a blanked-out browser and the 'favorite' pages are gone - forcing you to start listing all of those websites. So, that's what I did. Takes more time, but it DID NOT crash, freeze up, or otherwise fail. Does it work, i.e. stop malware and all the rest? Don't really know and I'm no tester. I do know I feel protected on my PC, however. HINT: go to Webroot webste FIRST. Then follow the diections.

I won't debate Webroot's security claims for its Mobile Security browser. I'm not sufficiently geeky for that. Apparently, what I have downloaded is a Google Chrome browser with at least one modification, that being, it is claimed, the ability to integrate with the Safari browser and somehow enhance that browser's security. My complaint is with something that wasn't modified. Webroot's browser comes with some some preloaded favorites--bookmarks on the home screen--that are easily removed. Fine. Here's the problem: You can't put your own bookmarks there; no, you have to make sure a tab is open, click on the three little dots, and select 'Bookmarks' from the menu (by the way, if you can't find various things, it might be because the menu scrolls, so some of it is hidden, by default). In my case, if I can't make Startpage the default search engine, then I like to have it on the browser home screen. Now, Webroot's browser does have the option of choosing Duck Duck Go, which I did, but I've read that Startpage not only has Duck Duck Go's privacy advantages, it's a much greener choice, because the hardware that provides it uses much less energy than Duck Duck Go's. Too bad I can neither access it though the address/search bar nor via a home screen favorite.

Thanks to corruption that has pretty much destroyed iOS security as a whole, antivirus protection has pretty much become necessary on iOS devices. I believe that Webroot made the right call in creating an antivirus app to address this issue. However I think they should have created a new app for this instead of completely erasing their web browser. Recent reviews show how much people relied on Webroot’s browser. I hope that Webroot sees those reviews and remakes the browser to make things better for those customers. I personally believe that Webroot should have both a web browser app and an antivirus app available separately for customers to use.

For those of you who didn’t read the instructions, IPhones go to settings, safari, content blocker, turn on Webroot for safari. For my personal and business high end PC’s, MacBook Pro, and iPhones, 15 years of using Webroot. Never have had a virus, ransomware or hacker on my equipment. Using this app and the WiFi security on my family’s IPhone XR’s. I purchased 3 years of Webroot service because they have always protected my equipment, identity and have exceeded my expectations.

This will be THE LAST TIME I buy and use Webroot! Have been a user since you all have been up but now I can’t get support for a 2 year 6 device purchase that is HARD TO PUT ON DEVICES NOW! You all have changed so much that you’ve locked the user’s out! When I try io get help from you all you pass the buck over to the place where I purchased it from and I’m tired of the back and forth visits!! So I’m done…

The WebRoot product worked fine for quite a while. Then it started frequently asking me to sign in again, about once a week, before I could use it. Now it says only that Safari cannot get a connection to the server. It’s been that way for over a week so the product is no longer usable.

Had webroot for years on computers, just figured let’s put on mobile. Easy download, could not even get into it! Kept saying invalid user or password, and it wasn’t, tried to call and went no where with a bot! Sent an email saying if this is the level of service for a security company! Maybe time to change!

I just installed Web Root on out PCS; no problem. Tried to install on my iPad and I get a blank screen that says, “Information has not been verified yet.” When I bit “Go” at the bottom I get a window that says Safari cannot establish a secre connection to the web site. I am Now totally exposed to the outside world and kind of upset about it.

Today with no warning this app turned into Webroot security instead of Webroot browser. All of my bookmarked pages are just gone. There doesn’t seem to be a way to revert it either. This is a nightmare all the recipes I’ve saved over the years everything just gone.

I use to love using the browser for Webroot, but they recently did an update and you can no longer use the browser. Only scan your phone and check WiFi security. Just don’t waist your time and money on this.

This app used to have a decent secure browser, but for some reason they decided to remove it, and now the app is basically useless

I set my mom up with Webroot on her PC. But on her iPad it will not work at all. Running the latest version of Apple software. It crashes as soon as you launch it.

Bellow/hellow how can I put product key. When I haven’t purchase it. You did even set a free trail before the product key am sorry say this FIxxxxc Ittyt

I can’t login to this account so now I want a full refund. It was easy to install at one time , but now impossible for me to do so. So I asking for full refund!!’

The Webroot app will not allow me to enter my email address, so I cannot log in and use it. I can log into my account using a laptop computer, so I know the account works.

I have been trying for an hour now to download the app onto my cell. I’m sorry now I purchased Webroot.

I’ve used Webroot for awhile and recently renewed and now it’s trash. All it does is scan There is no browser. All saved tabs…gone.

Can’t login or reach any customer support. The phone number just takes you to ads for other products. Total scam!!!!

This app keeps crashing after I downloaded twice. Please do not get Webroot next time. I wish I never bothered with this, period. I’m so done with this!

My log in works on my laptop but I am in a vicious loop on my iPhone. I’m told to reset password and log in. Then I’m told my password is no good. Ugh!

Keeps saying my account is invalid. Didn’t have an issue on my computer.

Where’s the Webroot browser!? All my tabs just vanished! What’s happening!?

Downloaded Webroot and got Google Browser

This app has lots of problems!

I can login on my laptop and my galaxy phone but not on my iPad.

But holy cow!!! My iPhone!!?!! Forget about it!! I don't know how they can be such a wreck with this when they are relatively efficient, and I have felt very protected on my laptops and desktops for a couple of years now. It's crazy! Even the phone app is a mess to try and figure out how to add a phone to your account. I'm quitting until they make the obvious needed changes. The other reviews I read are an indication that this nightmare will only continue if I could ever actually get my phone added to my account anyway. I wasted enough time just trying to do that. Jeeez Webroot. Don't even offer a service that is such a mess until you get it right man, you're gonna screw up the polished reputation you spent a good deal of time creating with computers. Don't add phones and iPads until you're ready. I'm now so frustrated I feel like k don't want to renew with you which is coming up shortly, and until now I often recommended you!

I have a subscription for computers. My expectation was to cover two computers, two and iPads, and one phone. When I went to their website for instructions, they said to download this app. Unfortunately, it does not work with Safari or other browsers to protect my phone. It is a separate browser that attempts to be more secure. That may work OK, but is not what I signed up for. Also, the instructions did not make that clear, so I was trying to get it to work with my phone and had to call support for an explanation. Apparently, you can use the app for free, so I have no need for any more than two subscriptions. I will see if I can get my subscription reduced. Yes I wanted to use their browser, I did not see any ability to transfer my bookmarks, so I would have to start all over with those. Not acceptable.

A very quick and clean browser. I haven't experienced any crashing issues as mentioned by other users - those look to be older version comments. I've used Webroot for years on my pc's and am glad to see an offering by them on my iPad. It took a minute to figure out the navigation thru multiple windows but once I did really liked the quick switching and ability to see my other tabs.

It installed fine on both my iPhone and my iPad. I have Webroot on my desktop and was glad to have a product to use when I am at a WiFi hotspot. You don't have to buy Webroot or have a Webroot account to use this app. You would only need a password if you want to use the Webroot Backup and Sync for IOS app too, which I didn't, so not being able to sign in was not an issue for me. The first day I chose the wrong link while tapping the small type on my phone. I got a warning about the site, so it did work.

Purchased secure anywhere to work primarily as a second to the free antivirus available from provider using Firefox. Have had for about 6 years. Last year they couldn’t keep up with changes to Firefox and now the password manager will not work with it. Their solution... use another platform. Better to get another antivirus program. Now the app doesn’t really work on Apple products as admired by Josh. Nice guy though. But doesn’t help the problem. They should have a warning. Finally, about 2 weeks ago I was having issue with the mobile version. I uninstalled and reinstalled it but when it came up it was the Google sign on. The app shows up on my phone and the password manager “seems” to work but I constantly get a huge error message that starts: “Results not properly formatted JASON:”. Then a crap load of hypertext. No idea if it’s working properly or if it just doesn’t work at all on I phone. But hey. It’s free.

So I just bought an iPad and the salesman said that webroot was the best. I purchased it, as he seemed to think it was better than trendmicro. I have had a MacBook for two years now and trendmicro has been awesome protection and minimal hassle. I tried for two weeks to make webroot work. It would not even let me set up an account or send a confirmation email. So I gave up and looked up trendmicro in the app store. I was able to download and renew my subscription in less than ten minutes. Trendmicro protects IPad from malicious apps,websites, and even problems on Facebook. If you want good protection go with trendmicro. It is the best!

I downloaded this because it appeared to be compatible with my iPhone. However it connected to a tablet on the other side of the house (that not one uses) while I was trying to connect through the iPhone the app was on... now I only see information for anroid. It looks like I’m in google when I open the app. In that case why need an app? We could just log in through safari. I’m not sure if we root is working out for my Apple needs. My Mac computer has been scanned three times yet my account said I had no devices when I logged in with this app? and I paid for the webroot for Mac. Wtheck?!

This app has some nice features, but they don't all work. I found this browser to be very fast in loading pages, (much faster than Safari,) but the tabs don't work, and the browser hangs frequently. At one point, I had to uninstall and reinstall the software to clear the hang. I'm using the latest iOS on an iPad 4. If the bugs get fixed, I think the browser would be a "5" because of its speed alone.

Be mindful if your iPad or iPhone crashes all the time. Somehow a website added itself to my trusted site list and I was unaware. I am really unsure of the damage or what they had control of like my camera or microphone. There was one added to my iPad and another to my iPhone. Two different web sites.. Please watch that and uninstall and reinstall to get rid of the scammers. I don’t trust this all the time but I don’t trust safari either.

I love all we root products and have been using them for a few years with pretty good success, but this browser crashes consistently whenever I try to use the keyboard. I.e. Searches, typing web addresses etc. please fix this we root team. There's nothing more frustrating than having the app crash while I'm typing! Both iPad and iPhone use.

I purchased a new Ipad and this Webroot was offered as a freebie for a couple of months, so I accepted it. I can’t see how it works as an antivirus. All I can make out of it is that it’s a browser, and there is no protection unless you use that browser only. I don't want to use that browser. I have used Safari for ten years and my ipad is set up for that. I have Webroot on my laptop and it works well there, (no special browser to use). This version is totally useless. I will NOT continue it after my trial is up. I do NOT recommend.

I installed this on (my iPad2, iOS 8.1.3) on a recommendation from "Kim Komando, Your Digital Goddess". Fifteen minutes later, I found that the complaints about it crashing when filling in forms etc. seems to be corrected. However, when I wrote my password and other items, the page quickly scrolled to the bottom, and I couldn't see what I hade written. It will do this every time. Facebook works very slow. Only loading a half dozen stories/posts per minute, I'd guess. While writing this review, the text box is hidden behind the keyboard, and will not allow me to scroll it up. I solved that by hitting enter a bunch of times, so I could follow what I was typing. As far as security goes, it may possibly be a good program, but I'll never know. That is, I won't be using it with these awful traits.

It sounded good when I downloaded it. I replaced Safari with it on my iPhone5. Not only is the browser slower, the response time is, too. When trying to select areas in the browser, it's slow response caused it to select an area on a page I didn't intend to. About every 3rd or 4th page, it resets and forces you to log back in. I deleted it & reinstated Safari in < 1 day. As another reviewer indicated, of course it's secure - it won't let you stay logged in long enough not to be.

I have had Webroot for 3 years and it works great on my iMac, iPhone, and iPad. I don’t know what these other people are complaining about? They must not have downloaded it properly. I followed the instructions and didn’t have any problems. They might wanna go back and read the instructions again and see if it’ll work for them.

If I continuously get a log in fail, the app is a useless fail for my iPhone. I see responses from developer. Address this before we purchase your product and the relative importance. When you initially buy the product for your PC, they add a $9.99 Webroot Internet Security Complete Software Installation CD. It’s your responsibility to remove the check if you don’t want it. In addition, you’re automatically set up for auto renew. These guys are weasels. I’ll go back to Kaspersky after my year is up.

Installed April 8, 2013 update. Now my Webroot Browser is cut off - shows landscape screen in the portrait view. Meaning I cannot view the search box and part of the page is cut off. It does not rotate when I rotate my iPad. I really like the Webroot browser. Just upset this update messed it up. Please send out an update to fix this issue.

I have been trying to use this app now for several months. But unfortunately, it's always the same result. I logon, try to do something, it boots me out, and then I have to log on again, and the whole process repeats, over and over. It does link to my web root account, but I've never been able to get the password manager to work properly with this app. I've wasted hours trying to make this thing work. Finally just deleted it off the phone. What a waste.

Purchased for 3 devices. Installed on my desktop, but would not install on my iPhone or iPad. This kind of deception will not help sales!! Have no problem with software, just fact that I paid for 3devices and won't work with my iPhone or iPad and was not made aware that it wouldn't! Thank you!

There is NO going back to the page you were just viewing in this app. The back button Always takes you back to Google's main screen instead of taking you back to the page you were just on. I couldn't access a history. You also cannot access another app or let the screensaver on for a moment without loosing the page you were on. This app needs work.

When you use the History for the first time, it will clear properly. After the second time the history will appear but it can't be cleared. After the third time, it won't even bring up the history to see. I have an iPhone 4.

Tis product crashes very frequently (almost every session). I've had to reinstall it more than once. The stay logged in feature never keeps me logged in. About 20% of the websites that I visit don't seem to work at all. I love Webroot's security suite, and the secure synch app is the best of its kind. I will continue to use this app in hopes that it gets better, but right now it's very frustrating.

EITHER FIX IT OR HAVE IT PULLED FROM THE APPLE APP STORE. What is the use of providing a login prompt to allow a registered user to login into their paid account but the login screen doesn’t work. I have a paid account and a valid login and password. I can successfully log into the website but when I try to login through this app to access my password manager I’m told that it’s unable to log in using the credentials I supplied.

Overall this looks to be a great product. However it keeps crashing. I hope you are able to get this fixed soon. I will be contacting support and if able to fix will keep, otherwise will have to remove until such time.

I received a free 6 month introduction to this program when I purchased my IPad. I tried to find where to download the software but it brought me to the app every time so I downloaded the app. The download option for the software was still missing. When I hit on the little W it kept asking me to sign in but I didn’t have the option to create an account so how can I sign in. It was useless.

I bought the package for 5 devices and it scanned fine on my computer. But now it’s been a week of trying to sign in on other devices to download it and all I get is login fail. I have reset my password several times and I am so relieved seeing all of these same stories here that at least I know it isn’t me. This program in broke. I want my money back.