Name: Webull: Investing & Trading
Rating: 4.70177 (300069 reviews)

User Reviews for Webull: Investing & Trading

4.7 out of 5

300.1K Ratings

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Most extremely effective well experienced crypto recovery service expertise!

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3 years ago, MrChoudhury

The Early Bird Gets The Worm

As the title indicates, I really like WeBull because it allows access to the market the earliest of any trading applications out there (4:30AM EDT). I always wondered, how come certain equity price shot up when I was so early (typically 2 hours before market opens) - the answer was - Birds from the WeBull forest! I like the interface, very easy to understand and highly appreciate the Live Quote area, opportunities to interact with other investors (you have to use a ‘Common Sense’ filter because you are interacting with keyboard WB wannabes 😅). I would love to see more consistency to the Desktop version, or I haven’t figured out how to find stuff there. But like to see both the same. I also love the IPO and SPAC section, that inform you of up coming companies. They also have built-in Stock Screener, that is very helpful. I love to see more enhancements in the interface that allow ability to categorize investment options by sectors and investment opportunities based on that (similar to M1 Finance interface), I would love to see also option for me to create folder or categories based on sectors (e.g all Financial companies under Financial folder or category). I appreciate the section that allow me to see “My Position “ on a given equity. All and all, love weBull. I am very optimistic about its success.

2 years ago, Brude85

Options trailing stop needed and option price alerts

I enjoy trading on Webull but mobile app and desktop version need a trailing stop for options other brokers have it would also be great to have option price alerts instead of only on stocks Option chains are extremely slow to update at open I can’t count the money I have lost at open due to option chain lagging by the time it updates I have lost gains and a few times lost money on a trade can’t sell it if you can’t put a price on the sell Also mobile and desktop need a settings to permanently adjust fib retracement so the levels you use are automatically there every time you draw a retracement it takes valuable time to manually change them all every time also the lines should be able to be color coded to make it easier and faster to see which level of retracement you are at It would also be nice to have a parent account and sub accounts for challenges such as 100$-1000$ and 1k-10k 10k-25k the sub accounts could accept transferred funds from bank or faster through parent account they could be challenge accounts with separate P&L with all taxes still on parent account collecting gains and losses shown in the assets screen like a stock clickable to see individual assets owned by challenge account I hate that I can’t have 2 cash accounts under the same phone number I want to participate in challenges without having to empty my account and sell everything for accurate challenge P&L

11 months ago, Uncast Shadow

Great for feature-rich trading on mobile

Coming from another brokerage’s “Power” app, I’m impressed with the level of feature/functions on trades, the low fees for options, the charting tools and indicators, and the many other settings that make accessing important information quickly. I have been happy with how quickly I am able to set alerts and execute trades from my phone when I’m not able to trade on the web or my computer. I don’t like the social aspect of most apps very much though, so the inability to remove the “Feeds” button on the navigation bar and replace it with something much more important like “Positions” is a big miss for me. Trying to close an options trade during high volatility can sometimes feel like it’s taking a few too many taps to get it done. If it was easier to see my open positions and their inherent value (sometimes seeing my options position next to the change % of the underlying asset and *not* the actual % change of the option itself can be really misleading, sometimes thinking you’re up when you’re actually down), and if there was an option to have the navigation bar persist (or have a “home” button) to reduce the number of taps to get out of a symbol’s chart or an option’s calculator, I’d be more inclined to give it a 5/5.

4 years ago, leigharchangel

Top Trading App for a Full Day

Good Day All, To begin with Webull is by far the best trading app and their interface is stunning. You also can pay for extra perks to gain for more data exposure for the user which is why I love Webull. I had contacted customer service via phone and or through their online help. Calling I have received exceptional support as for the help support chat messages on the App need a little more TLC. Besides that any issues I have run across like a bug or glitch it was taken care of same day. The community aspect of the app is great, they have plenty of professional traders assisting new comers. The one thing they need to work on is getting rid of spam bots and duplicate fake accounts, warning for new users do not take direct advice from anyone on the platform, find out who exactly your seeing a watchlist from or advice from. Don’t jump aboard a stock just because, another account says “it’s gonna explode”with a horrible chart or non at all. I would start doing their paper trading and they also have paper trading competitions you can join prior to going live and spending your hard earned money. Always trade smart, have a passion for learning more, and the road to financial freedom doesn’t come easy. All the best, David

3 years ago, joyalmond

Not for me

I trade on robinhood and love it despite what anyone says but I thought I’d give Webull a try. Pretty much the only things I liked about it are the promotions, comment sections, and the free stocks. Webull takes ridiculously long to deposit money and you won’t have instant deposits right away. Once you buy a stock with instant deposits you can’t sell for at least three days so forget day trading with instant deposits. You can forget trading options with instant deposits too and the options quotes page is awful to look at and the Greeks are different than other brokers. It takes forever for money to settle after I sell a stock and the costumer service takes forever to respond to anything. I also don’t like how the piece won’t update after the market closes so I can’t see after hours trading. The only thing they have against robinhood is the charts but other than that it’s an ugly hard to use interface. If you are a beginner Webull will be extremely complicated for you to use. I’ve been used to smooth and easy trading on rh and I was extremely disappointed when I tried Webull. If you are on rh and are thinking about trying Webull don’t do it cause you will be disappointed. I really don’t understand how some people love Webull so much. I will probably close my account after it takes 10 days for my money to settle and withdraw but I will keep the app for charts and comment section.

5 years ago, noname11235

Non-reviewer reviewing

I honestly never write reviews because it feels unnecessary until I come across something that is just phenomenal that moves me that much to want to get it out there. This is absolutely one of, if not the the top trading brokers/platforms. They followed 0 commission Robinhood but took it to a new level. And if you’re going to compete you have to bring something to the table. They are so noob/user friendly but at the same time very refreshing for anyone advanced in this area. When needing assistance they make it available on most screens so it’s convenient and they were so quick to get back to me I was pretty stunned. That was a big selling point to me, how nice it is to have someone there so quickly especially when you’re facing a difficult situation that often arises in finances. I just have nothing but positivity to say about these guys. Honestly, once options are here this is going to be the alpha platform, they’re just better in every way as far as I’ve seen. Maybe offering DRIP after that and it’s game over. But yeah mostly if webull reads these things just thank you for the great platform and team you’ve made here. Glad to be apart of this and to continue to go forward

1 year ago, EAC One

Rude Customer Service, Waste of Time

After signing up through a promotion offering a free share of stock, I received a stock worth $8. I didn’t use the account for some time and once I came back and tried to I found my account “restricted” for nebulous reasons. I contacted their customer support and was told they would not do business with me, even though TD, Fidelity, and Robinhood are happy to do so. I said fine, let me withdraw my $8 I netted from selling my promotional share of stock and received a rude reply back letting me know that because I did not deposit additional funds in my account (which was not a requirement for the free share of stock they awarded me, and the only reason I didn’t deposit additional funds was because THEY wouldn’t allow me to) my proceeds from the sale of my free share would be wiped from my account and my account then closed. So they wasted an hour of my time setting up this account originally, restricted my account a year later for no apparent reason, and finally reneged on the free share they gave me originally for my troubles by claiming it was dependent on me depositing additional funds (which was not true). If you don’t want to waste your time dealing with a third-rate brokerage account with terrible customer service, there are a dozen brokerage apps available with better promotions that honor their word and have courteous customer service representatives. You can do better than Webull, I know I did.

6 years ago, Ace Wylliams

Excellent App/ But iPad Version Needs Work

I’ve been using the app for a few weeks now. So far, I’ve been loving the service and functionality, and the app itself runs super smoothly on my iPhone, but on my iPad it still won’t let me rotate the app to landscape which is super annoying. Only watch lists are viewable in Landscpae on iPad. I would love to be able to access all areas of the app in landscape on iPad especially trading. It would be excellent if this could be fixed in the future. Also if we could be able to see which stocks support short selling without having to be told after setting up an order, that would be most helpful. It is super annoying to have a very precise short order all set up and then when it is time to submit the order it says the stock isn’t supported. Very annoying. Even a small emblem next to the ticker would suffice. But overall this is a to notch app, and coming from Robinhood I’m definitely not going back. This app is way better for the active trader than Robinhood. I place about 10 day trades a day cannot do what I do now on Robinhood. Active trading is infinitely better here at Webull.

4 years ago, alli9422

WeBull as in we bull you around and around hoping you forget the problems.

**UPDATED** - you’d be better off taking your money and grinding it in a garbage disposal than using this app. It glitches constantly and the customer service team will give you 5 different responses to how it’s your fault for the glitch or how you’re not operating correctly. Don’t even bother showing video of it not working they will tell you they aren’t responsible. My advice pay the 1.00 fee to TD or use RH. Just know you’ve been warned. Let me first say this app could be absolutely Amazing. It’s has the potential to be a hybrid between ThinkorSwim and RobinHood featuring the best of both apps in one. The app charts need work but they aren’t terrible. However, after using this for a couple months I can say the following YES, the app does glitch and YES, it does cost you money as a trader. Every platform has problems it happens. The bigger issue is the customer service response. Listen to people who say don’t use due to this. I’ve had multiple small problems most have been addressed rather quickly. This time I’ve had a large problem and after weeks I have no resolution. Sending 10+ email and app messages all to be told after weeks of waiting “Sorry it’s been too long for us to verify this.” Until the customer service is fixed this company will never be great everyone has app problems it’s how you handle them that matters.

8 months ago, Aesaito

Better than Competition

I compared many brokers, and for a mobile app, this is hands down the best UI and experience you will find. Can it be better? Yes, is it the best brokerage in the App Store? Also yes. My only gripe is having to pay for real time options data. If you forget to remain active after your free month you will forever be forced to having to pay for that data, something which other brokers provide for free. That being said, I prefer to get options live data free from other brokers and come here to trade because of how vastly superior their UI is for active traders. If other brokers even come close I will definitely be the first to want to jump ship because of the bittersweet subscription requirement for options data. That being said, their 5% APY on settled cash will more than pay for that data super fast, so it’s not even that serious. My gripe is that allegedly as soon as you trade options again the data would automatically become free for you, this was a blatant lie, hence my grudge. Had I known it was a lie I would have made sure to never let a month of inactivity lapse.

2 years ago, YelenaNYCworkingfulltime

Excellent for mobile users , limited options

Pro Very convenient application to use on iPhone, able to use even on iPhone 7 , have 2 lines . For working professionals very nice to buy stocks and even scalp Cons Limited options trading, the highest option level is 3, you cannot do short options strategies without huge reduction of buying power or owning the stock or buying stock, Naked options trading not allowed, you will have limitations as almost for IRA account . however if you planing to try options in Ira or 401k, 403b, or 529 accounts better to start here with regular account because IRA does not allow wash sale at all . Otherwise, great investing in stocks and ETF very great. News , research , earnings reports , updates , great charting with many indicators available on mobile app. Easy trading stocks and options. Excellent hours for trading from 4am to 8pm which is important for professions working day jobs. Low rates for margin then other brokers. Hoping that options level 4 , naked options will be approved

3 months ago, Boggled2brain

What is happening to this app?

When this app first came out I would’ve considered it among the elite because of its functionality, indicators and ability to draw. Recently it has gotten worse and worse. Now when I change time frames I have to constantly zoom back in, when I zoom out and draw it snaps back to a shorter time frame. The bugs are out of control. the options execution is terrible compared to its initial launch also. Last fall I actually had an issue where I bought an option then sold it for a profit just to find out instead of selling it the app malfunctioned and purchased another option. This actually happened to me several times. The first time I thought maybe I made the mistake but the next 3 times it happened I know for a fact I did not make a mistake and I executed the trade perfectly just to find out it purchased instead of selling once again. I lost thousands of dollars over this issue and Webull would not correct the issue. I’m seriously considering pulling my money and going to another app like trading view or interactive brokers because of these issues! They are very frustrating especially when I have a lot of money on the line! Fix it or I’M GONE!!!!

3 years ago, uber loyalty

Poor service look at the name we BULL

By far this is the worse trading app it’s take so long to deposit money in your account for you to start trading until all the markets up already and they tell you you will receive between $8 and $1600 in free stocks when you open an account I knew it’s was sketchy and they tell you you will receive between $8 -$1600 when you deposit $100 I deposit $100 two days ago I still don’t see anything including my $100 nothing I messaged them I emailed them and I called I was on hold for 45 minutes then I gave up and hung up . Now this is just $100 imagine if you trade and make money and you want to exit . What headache and problems you are going to face before you cash out still no one responding thank go i have other apps I was able to buy doge and other stocks at low price I am waiting to see when they are going to respond good luck guys but my advice is find other apps . Stay away from this one The most terrible dead customer service It has the most terrible customer service in the e-commerce world! I have deposited and provided all required info, however the money was taken from my bank but did not show up in my wallet more than a week later. No response ti my daily follow up! I tried to escalate however no info could be found anywhere. I even can’t make a complaint!!!

2 years ago, lord longdong

Promotions

I downloaded this app cuz I had been using Robinhood but a friend said that Webull had a better setup and there was a free stock giveaway when you open an account. Naturally I download it through his referral link and claim the two free stocks for signing up, but I was really excited to claim 10 stocks by making my first deposit. I deposit $40 to kick start my account and have enough to play around in smaller stocks. I then spent TWO AND A HALF WEEKS waiting for that 40 to deposit despite it getting pulled out of my bank less than a week after the purchase. Then when it FINALLY clears and I get the notification that I can claim my stocks for making a deposit, I open the app to a message saying that the offer ended 3 hours before it cleared my transaction meaning I don’t get the stocks. I would love to love this app but I have such a sour taste in my mouth ab the fact that some dev somewhere is just tricking people into depositing money with no plans of ever rewarding them. Other than that the app itself is quite well made I just don’t know if I want to work with a company like this considering I plan on having them be responsible for thousands of my dollars one day. Probably gonna just stick with Robinhood

2 years ago, Nlsolja

Great functions and responsive service

Update: Solid 4 stars. There have been some malfunctions in the app that caused me to miss out on trades and lose money but it doesn’t happen often. The app has great charting features for technical analysis. It is by far my favorite mobile trading app. I use the desktop app to day trade. The development team takes feedback seriously and updates the app accordingly. I highly recommend this for traders interested in a free trading app. With that said, there are some negatives. The app is free because of pay-for-order flow (look it up if you don’t know what it is). This is a common denominator in commission-free trading apps so good luck finding one without it. And perhaps the most frustrating aspect is the settlement time it takes to add new funds. I don’t understand why it take days after it is withdrawn from a bank account for it to “settle” in the Webull app. They offer instant buying power to ameliorate this but it can still be a hindrance to trading in certain situations. Overall though I honestly give this app 4.8 stars. It’s free, super functional, and I love the design interface. Thank you Webull!

3 years ago, Sujpak

Help/support is incomparably worse than Robinhood

Help/support is incomparably worse than Robinhood and that’s saying a lot because Robinhood already has such a bad reputation for that. People have a big portion of their savings in Webull so not having appropriate customer support can potentially be devastating to many. I’m hesitant to give this app a try after running into endless problems, without being able to find any useful resources online. I’ve heard about Webull so I downloaded the app. Despite mass spam/advertising by Webull that doge is now available to trade, for some reason I am not able to. If I can’t speak with a representative, that’s fine, but I’d expect that there’s at least some useful resources online other than constant advertising of doge. They should’ve spent half that money on a better support page. It’s like they spend all this money luring people in and once they’re customers, they don’t care to provide adequate support. I’ve only had this app for a few weeks but I can’t imagine what would happen if something really went wrong and I needed support urgently. They’d have 3 useless questions on faq, and that’d be it. I get that this is a commission free service but at the rate that I was running into issues and the lack of helpful resources, I’m nervous about using this app seriously.

3 years ago, SCP42

Great platform / other aspects that need to be improved

I’m updating my review from 2 stars to 4 for a few reasons, yet not going to 5 for others. Some notes: 1) One of my biggest concerns is lack of transparency. Well more recently I feel that customer service has been more open and responsive especially with issues that are not directly related to Webull (e.g. any issues with Apex clearing). I mentioned earlier about lack of acknowledgment on ties to Fumi, but in a recent interview - on Benzinga - I found the CEO was as transparent as he potentially can be. Yet, I do think some further transparency overall, with eventually its own self-clearing would make me very confident in Webull overall to maybe put a larger part of my portfolio with them (currently I have 25% with them). 2) My other big concern was stability of non-mobile platforms, which with the newest iPad and desktop 4.8 updates are getting better, but still need some further work. 4.8 especially seems to be missing some features which the earlier desktop version and web version have, so I can’t wait to see how desktop 4 develops over the next few months to include all of the great features.

3 years ago, JerG5

Version 7: The End of Webull

I honestly don’t know what they were thinking with this release. This was in beta for a while. Did anyone test it? Every task is more difficult to do. Portfolio viewing? You need to scroll back and forth. Chart times used to be able to be selected right away. Now it’s multiple clicks and that drop down menu is not aligned properly. Don’t get me started on the indicators overlaid on the charts, which makes the charts unreadable. Settings do not save. Spelling errors galore. Literally everything about version 7 is inferior to the previous version. I have no idea how this was released to the public. I never post reviews but I felt compelled to warn people before they updated. I’d reach out to their customer service about this but unfortunately they’re too busy to respond to anyone these days (they’re definitely not occupied with QAing their app). This is a HUGE red flag for a company that’s used for monetary transactions and if this isn’t fixed quickly, my account will be moved to a broker that’s got their stuff together. P.S. I can txt TD customer support and get a response in minutes. There’s zero reason why it takes you weeks to respond to an email. If you ever actually respond. UPDATE: As predicted I haven’t received a response for DAYS. Stay away from this fraud company.

3 years ago, Cluhrissuh13

Horrible Customer Service

Update1: I have now tried getting in contact with Customer Support for 6 days. Aside from an initial auto-generated response, I have not been reached out to. They market that they have 24/7 customer support available to their users but it is a flat out lie. All I want is for them to take back their free stock so I can close out my account because my banks are not supported by the app. That’s it! Someone from support please help me!!!! Original:I can’t really weigh in on the app itself since my bank isn’t supported, so I never got to fully experience it. However, while trying to close my account, I’ve tried to get in contact with support to give them back the free stock they gave me so I don’t have any association with the app/company when I close out my accounts. I have attempted to use the app, email, and call customer support for two days now and no one has responded. Through the app and email, I keep getting auto-generated responses with links to things they think will help my question, but they say if they don’t help to reply to the message and someone will help me. Well, I’ve replied and no one has reached out. I called and was on hold for like 45 min and no one answered. I eventually had to hang up for a meeting. Their website says 24/7 customer support. It’s been over 48 hours and I’ve received none.

1 year ago, pissedoffamerican2

Take your money and run!

This app has one good thing, sorta. It’s extremely difficult to navigate and very complicated to understand and find everything I’m looking for, even with all the controversy Robinhood is far superior as far as everything goes. I only downloaded to get the free 12 stocks ended up only getting 7 but oh well. To claim you have to make a deposit so I had but $25 in, and after realizing I don’t need 2 brokerage account’s especially when this one is horrendous I attempted to transfer this account over to Robinhood 3 different times and even copied and pasted everything so there’s no way anything was spelled wrong. So I decide to sell everything which is unfortunate because the stock I had the most in had gone up %30 and so I had lost my position in having it before that, but it seems I have lost my money in general. My cash has been ‘unsettled’ for a week now with the reason of orders in progress, yet when I got to order history and go to orders in progress there’s is nothing, when I go to orders fully fulfilled everything has been fully fulfilled since MONDAY! It’s only $60 but it is ridiculous a app that is promoted as much as this is is so difficult to cash out, and on top of all that I noticed a hidden fee from cashing out

6 years ago, Joseph Rather

Webull vs. Robinhood

I just switched to Webull from Robinhood, and honestly I’m super glad I did. I had used Robinhood for over a year because of the free commissions, but free commissions doesn’t mean there aren’t problems with the platform. Robinhood has a lot of bugs and was often slow and would be slow to refresh. The charting on Robinhood is also terrible and not customizable at all. Also, reaching out to Robinhood customer support is a pain and they often don’t respond for at least a week. Webull is way better. I haven’t come across any bugs so far in the two months I’ve used it. It’s charting is amazing and you can do way more with it than Robinhood. Also, their customer support is super easy to get a hold of. It’s almost as easy as sending a text message. The last time I messaged them they responded in less than 15 minutes. They never seem disappointed in having to respond and always seem cheerful. Overall, switching from Robinhood to Webull was one of the best decisions I’ve had for many different reasons. Keep up the great work Webull!!

4 years ago, DaveWie

Stay away!

I signed up a few months ago along with a few other similar platforms as I started investing after a while I noticed my profits getting eaten up by fees from a supposedly ’free’ platform, turns out they charge you a staggering $5 ‘paper statement fee’ that I never signed up for or wanted! Through out this time I kept getting spam emails, messages, notifications about every stupid thing from solicitation to refer more ‘victims’ to them to solicitation to play their paper trading game, but not a single mention they’re charging me this fee. I had to dig for a long time to even find those monthly fees in their user unfriendly complicated app, when I called in asking about this outrage they simply told me my email wasn’t connected so they sent by mail and their clearing house is charging the fee, as if I ever asked their clearing house to send me garbage mail and charge me for it. further more, I searched for a long time even before I saw the charges on my account and couldn’t find a way to turn off the paper statements on the app or the website. I saw what kind of people they are and promptly closed my positions, going to clean out my account, delete it and move over the funds to a different more trustworthy trading platform. These guys are not worthy of your business in my opinion.

1 year ago, 333joel777

Struggling investor

WeBull has so much information at my fingertips that I only need my phone to make solid trades. The trading platform is intuitive by design. Thank you. Thank you. Thank you. Digitally challenged people like myself can find the information that I need quickly and easily. The few times that I could not, then there were many other WeBull users who have been there and could answer my questions. Imagine being able to make trades anytime and anywhere that you have cell phone service. When I get a phone call or stop for lunch or take a break, I can check my account or make a trade. I can set alerts so that I can make trades at specific prices. Everything that I could do with a broker I can do on my cell phone. I’ve used three traditional brokers and Robinhood. WeBull is far and away my favorite brokerage. WeBull never stops improving its platform. But they don’t reinvent the wheel every time they make a change, so we can find the tools we’re already using.

1 year ago, Rawbmurphy

Best Mobile Trading Platform

Webull is obviously well thought out. Been Trading for 20+ yrs, and the charts and info and services like level 2 etc. is hands down above the others I’ve used (TD Ameritrade, Etrade, Fidelity(still do for 401k) and Robinhood). I can think of only two suggestions for the Webull Devs: I LOVE Fidelity’s heat map view for watchlists. A live heat map for watchlists is a fantastic and very useful view for live trading on a mobile device. Chef’s kiss. Also, it’s probably just me but the adjusting of time on charts is not as simple as it should be. For example: Why can’t I just have the normal 1 day, 5 day, 1 month, 3 month, 1 year options for the candlestick setting? weird. Aside from that I don’t have any gripes. I do ponder if our geopolitics could interfere with Webull considering the holding company’s location, but the NYC base and US regs involved has me content for the moment. That said, if you are an active trader who doesn’t need your hand held this is your app. No doubt.

3 years ago, SethP006

Worst customer service ever (if they have one)

If you come across any issues, you are on your own. When I messaged the customer service, a bot replied saying I will be contacted soon; but it closes the ticket automatically within 48 hours with no reply at all. Now, who can we contact about with their buggy platform issues? Be careful. They’re platform goes down every now and then (especially at the market opening). I wanted to close an option one morning, but I couldn’t due to their system malfunction. I ended up losing money. I am looking for a more professional platform for better performance. Also, they charge you hidden fees. They some how messed up my email address after three months and started charging me paper statement fees for sending paper statements and order confirmations via mail. Also, they finally made it possible to close individual legs of multi-leg option positions. However, if you close the short position you are not allowed to open another short position even if you still own the long position. I highly recommend a professional platform if you are serious in trading. Consider Etrade, TD-Ameritrade, or Tastyworks. Before, subjecting yourself to this bull. Good luck!

3 years ago, thgth guy hvhfyuhh

“Bank of origin” problem

I initially funded my account with Simple Banking. Then Simple transitioned to BBVA. I had already abandoned that account and replaced it with Varo in webull as well as successfully funded webull using Varo. So I just let that Simple account go via inaction by not starting the steps to transition to BBVA. Since funding through Varo worked I figured the replacement was successful and I figured all was well. But then many months later I attempt to withdraw my profit…. And all of a sudden I need to provide all info from the account aka “Bank Of Origin” I already replaced in order to withdraw to the current registered account. Why not have me provide that info when I change the bank account registered with webull in the first place? Why wait till I try to withdraw? I no longer have access to the info webull wants from my Simple account. I did however have access to that info when I switched accounts. This policy of wait-till-they-try-to-withdraw-money before asking for final verification is kinda scammy at best. Looks like they are trying to keep liquidity within the app for as long as possible. They have lost my trust as I don’t see how this issue could possibly be an oversight.

4 years ago, Zimkid01

Wanted to make an account but forget it

I’m not comfortable with the questions. I was interested in investing and trying to get the two free stocks, but I am not comfortable with giving you my exact work address in addition to a photo my driver’s license. I understand needing to verify identity for SEC purposes, that’s why I was okay with the question for SSN, but all this is too much. Also, I don’t like my answers being herded; when asked how long I plan to invest, I said +7 years. I don’t plan on retiring within the next 40 yrs so it felt like the right answer. But when I said it is very important to me to have liquidity, the system refused my answer saying it doesn’t add up. Yes I plan to invest for decades to come, but I also know emergencies happen. In the past I’ve use my investments to pay for school, I’ve used them to repair my car when my savings weren’t enough. So while I would like to invest for as long as possible, it is still possible to consider liquidity very important. Anyways, I don’t think the two stocks are worth selling all my identity for to have a profile that doesn’t actually represent my investing needs, so I won’t be finishing the application, nor recommending this app to others. There are much better, less intrusive options out there.

4 years ago, Worst words

Terrible service, terrible information, terrible wait times.

I can to edit my previous review, only to find that it is longer here. So I’m here to write ANOTHER one. I signed up for a free account here and on Robinhood. I’ve been reading on RH and loving the experience. My account on Webull has still not been created after 11 days of waiting. I’m emailed and used the in-app help and I only received an automated reply directing me to the FAQ. I don’t have any crazy financial situations that would warrant any delay. My RH account was active instantly. Also, I’ve had 3 friends get Groupon stock as their “free stock”, worth a little over $2. Their disclaimer is that your free stock comes from a pool that USED to be worth a certain value. So don’t get any high expectations on any free bonuses, if that’s what you’re here for. I really wanted to use this app for the additional tools, but they’ve made it impossible. But don’t just take my word for it. Read the other reviews. You’ll see that these are common issues, especially in recent weeks. GO USE ANOTHER BROKERAGE APP. ***(And if you care about such things, the data portion of Webull collects your data using a firm based in China, not the US. I personally don’t mind, but some people may be concerned about international data collection.)

3 years ago, Adam Bronson

NO CUSTOMER SUPPORT

I like the app so far. A little hard to learn and intimidating for a new investor with little teaching methods. But gives lots of information once you start to pick things up on your own. However, if you ever need customer support, I hope you like bots. All you get is a “help center” with only automated responses. I should say plural, as I’ve only gotten one response. I had to google a phone number to call and once I went through the automated prompts as to why I’m calling, left on hold for hours with no one answering the call. My situation is that I have verified my email is correct and I get almost daily emails from Webull. But they say that weren’t able to email my purchase or sell confirmations or my monthly statements. So they are now printing them and mailing them to me, but they are charging me $2 for each confirmations and $5 for each statement. So far they have drained my account of $30-$40 and I have no recourse to stop it. If I don’t keep enough available money in the account for those fees they threaten to put my account in a “margin call freeze” and I will only be able to liquidate my portfolio. No more purchases would be allowed. I’ve sent countless unanswered emails as well. They have absolutely NO customer service.

4 years ago, Won't cache

Customer service response lags

Been trading with them since March, I also have 2 other trading platforms that I use, but came to WeBull to see how the charting was and was satisfied with everything until I realized that they take forever to reply to your questions or concerns. When you invite someone via your link they take forever in accepting/approving the individual hence making you miss promotion periods and you missing out on free stocks. I don’t get this issue on the other platforms. Also they have been having glitches and we all know those cost us money, not too happy right now :/ P.S. Forgot to mention that when you refer someone by text using your link to get credit, WeBull makes the person link their email and then in the end you don’t get credit for the referral since according to WeBull “they crated an account via email and not text through your link, it has happened to me the last 3 people I have referred, won’t be referring people anymore and I don’t recommend anyone else to it either.

3 years ago, Chad McCollister

Robinhood is not even in same league!

The analytical tools and overall layout and trade execution in this app has all been great so far. The PC web based platform is very well done too and Robinhood doesn’t even come close as far as studies and trading analytical tools Webull provides. The more I use it, I think there are many features that make me like using the Webull PC interface even more than Power E-Trade. Crypto trading is nice to have too, but the ability to do 4:00AM pre-market to 8:00PM after market trading was the reason I wanted to use Webull originally. Within 1 hour of testing Webulls tools and intuitive webpage layout options, I was amazed at what Webull has to offer. I sold all holdings in my Robinhood account and plan to switch to Webull for good! There are definitely better brokerages choices for hard core traders, but if you’re looking for a step up from a bare bones beginner platform like Robinhood, Webull is a great choice! If I had one complaint, it would be that Webull doesn’t offer fractional share training.

1 year ago, Zelanu

Kids are enjoying the new update

We have a happy birthday bubbles on your account overview. Don’t forget to go to the feed tab and see what others are talking about. Get their ticker and gamble with them. Don’t worry about the extended hour price. We have made it separate and too tiny so that you can’t see it. Kids: so far the layout has all the colors on the earth and if you need more emojis or something else that we haven’t considered yet, please let us know. We have hided the market page for you so that you don’t have to worry about if is a bloody day or not. Cheers Unfortunately I am am not a kid and I don’t need most of these shiny stuffs. I don’t need to see any time frame less than an hour since I am not an app day trader. I don’t need a time and sells stamp either. I don’t need to see level I data on my screen, I don’t need feeds, news, Sage Tracker, etc. In short, could you please make it customizable for an adult traders/investors like me?

3 years ago, Michael Fxxxxx

One of the best Mobile platforms around

I use Webull along with several other brokers. When it come to mobile, Webull has the best setup in my opinion. It’s very user friendly and set up as good as you’ll find. They started allowing fractional shares recently too. Id like to see them allow OTC as well, buy possibly My biggest complaint is that you have to buy 100 of any security under $1.00 (ex : if XXX is 0.55 per share, you can’t buy 20, you have to buy a minimum of 100 ), if the security is under 0.10, the minimum is 1000. And of course I’d be much happier,as I’m sure everyone else would be, if they had T+1 instead of T+2, and I’m hopeful this will be coming soon enough. Last, I know I’m not alone in wanting private crypto wallets so we can both deposit & withdrawal crypto. But still by far the best platform for those new to the market, and novices. They have good education and GREAT CHARTS setup, and the best layout if asking me.

4 years ago, Ben Alexa

5 Star App - 1 Important Things

I started trading on Robinhood and made the jump to Webull via a friend recommendation. The amount of data you have access too is amazing. Great traders make great gains because they do their DD and Webull provides a ton of data points for you to do your analysis. Not only is the app great I love using the Desktop version as you can set up your boards for multiples trade widgets on one screen for multiple orders on different plays. The only thing I would have to say they lack in is speed when it comes to settling or clearing your money for purchases. There have been multiple instances where I have not been able purchase options as my cash had not completely settled from trades I made earlier in the week. Even putting more money into your account can not side step this as they do not allow you to purchase option on instant buying power either so you would still have to wait for your deposit to settle before using it. That was the explanation I received from their support. One way around this, I have started is making sure I have any money I want to use for next week deposited or having a portion of your portfolio start the settling process a week prior to when you want to trade to make sure it is available for you. Hoping they fix this as that is one thing Robinhood has over them. It is just about immediate on their platform to use your money which is nice.

1 year ago, Advisors Account

Advisor Account

Update: Maybe you should take your own advice and read the entire comment first before you copy and paste your response. I’m in the process of selling everything and closing both accounts. By far some of the worse customer support with their lack of understanding what customers needs help with. I will never use the Webull platform again and will inform all family and friends to close their accounts. I decided to try the Webull Advisor account with the $10 promo. After opening the account I went to add $125 from an external account but the fund went to the trading account instead. I contacted customer support (which seems more cut and paste answers) after spending time dealing with that, they stated that I need to wait the 5 day hold to transfer the funds to the Advisors account. I waited the time, transferred the money to the advisors account but I never received the $10 promo. They stated that since the money was transferred from another Webull account I’m not eligible for the $10 promo. There are other platforms that offer the same services that I have had no problems. I wouldn’t recommend any of the promos that Webull offers.

10 months ago, Matt VO

Finally a brokerage and app that works for me!

I honestly can’t believe it, I’ve had a Webull account forever, and only just now took the plunge to make it my investment app of choice. Now that I’ve done it, I can’t believe how much time I wasted at other services which I will not mention, but which wasted an astonishing amount of my life and energy. Webull works, works great, and has outstanding customer service. I haven’t even delved in to some of the cool features that come with it, like early premarket trading, but I’m sure I will at some point. In the meantime, I’m just so happy I found a home and a comfortable place to invest. Thank you for ending my long nightmare (ok I will shout out E Trade and Robinhood as being exceptionally awful - Webull has them beat cold, along with big brokerages like TD and Fidelity). Like I said, I've tried them all. Webull is so far ahead of the competition, they're a class unto themselves.

3 years ago, CEOofSimp

Classic Layout Superior

I like Webull, but I don’t like the new interface you guys forced onto all of us. For those of us who have already grown adjusted to your older interface, not to mention your desktop interface as well, it makes thing rather annoying and frustrating to work with, as we have to learn and readjust again. I understand you guys probably aimed to have an easier to work with layout, for newer users, which is why I suggest you offer an option to switch between the older interface/layout for us experienced/older users, and the newer layout/interface for the newer users. You can label the older interface/layout as CLASSIC and the newer one as Default/Simple layout. That way newer users aren’t struggling, but the older users aren’t frustrated either. We veteran users just wanna trade, not adjust to every new layout you throw at us. I also ask that you please continue to support the classic layout (if it needs any) and not just let it sit there as time moves on and you guys continue to rollout newer updates. Please consider all, thank you in advance!

3 years ago, ItsTheJu

A+ Trading Platform

I couldn’t be happier with Webull, so much so that I’m probably going to pull the trigger shortly to transfer everything out (FINALLY) of Robinhood and put it all into Webull. Their platform offers so much more, but as a result it IS a bit more complicated than Robinhood. But if you take the time to learn the platform, I think you’ll find you like it as well. There are a couple of things I don’t like about Webull though. 1, my saved hot keys keep getting lost. Webull Developers, can we PLEASE implement the hot keys to be saved no matter which desktop/computer you’re on? Can’t it be saved to the profile so the hot keys are there and stay the same on the next computer you’re on? That would be so awesome. And 2, I’m still not really leaning on their ‘analysis’ tab too much. I’m pretty sure these are random peoples opinions who get ‘points’ if their ‘analysis’ of the stock price ends up being correct. For a platform this informative, it really needs to have a professional side of the analysis as well.

3 years ago, bigdogdee6

It’s a great brokerage app especially for new investors

This is a great brokerage app for new investors. Majority of my investing funds are in my Webull account. The only bad thing I can say about Webull is the whole not being able to buy certain stocks. I highly recommend using another brokerage especially for crypto & international stocks as well. I’ve had my account for about over a year now. I haven’t actually started using my account until maybe a few months ago. Aside from the lack of certain stocks you can’t buy, but can look at the data (depending on the stock) I enjoy it. This is not financial advice but the comments section they have is very useful to in certain ways. You want to always think critical and remember that’s not everyone knows what they are talking about. Do your own research on whatever stocks you might be interested in investing in. Make your own decisions.

4 years ago, maniiatiko

Dont listen to bad revviews

This app is great, thsts why finance experts on yt use it, got 2 stocks free prety fast, no long wait for deposit, plus options , extended hours, paper trading, lvl2 real stock prices, theres only 2 downsides for this app and some people have mentioned it, 1, this app looks like is only madr for proffesional traders , U.I is soooo dificult to understand , and use for normal people especially someone with vision problems,like me , to find something and do stuff within the app is so hard, from Looking for a stock to purchasing or selling or even looking at charts on your position you cant, please make this easier for regular people who are not experts, and change font sizes bigger, other than thay way the app works and is set up, if u can manage to work with this app then you are a robot proffesional lol, just make it easier and simple plz, looks like a nlog with bunch of ads poping up, is just a mess

3 years ago, PPQ82

Amazing

Coming from Robinhood. It was challenging at the beginning getting used to the user interface. Little by little, I learned more and became more adapt, and now I wouldn’t invest without it. The charts and technical indicators are helpful, and I’m learning how to read charts, and how it can help you foresee how a stock might fluctuate, something that Robinhood doesn’t care to implement other than the basic. Chat section and news for each stock are a big plus. It has a screener, which I use to pick potential investments. The fact that Pre market opens at 4:30 ET is also great. I don’t wake up that early to invest, but you never know when you need to sell your securities ASAP because of some bad news (example: oil collapse of 2021). By the time you are allowed to sell on Robinhood during Pre market, you dear stock might have tumbled 50%. Also Robinhood charges for Pre market trading, what other platform does that?

4 years ago, Ryan P Lam

Best app but need more features

I love Webull app the most out of all the apps that I’ve been using including Robinhood, m1, td, etrade,..I think I don’t need to point out how excellent Webull app is. however, I had to move to m1 finance when my portfolio was growing bigger and bigger. These are the 3 main reasons that’s I hope Webull can improve or update so I can move back to my favorite app (I’m still using Webull app for researching and analyzing stocks) 1. fractional share: this is I believe pretty important if you are a long time dividend investor. 2. Instant deposit: I’m pretty sure only Webull gives people headache in this matter. Pretty much all other apps will give instant money to buy. 3. Customer service: I believe quality is better than quantity. I usually don’t care if it takes a long time for a response. However when I receive a response I do care that you guys can solve the problem instead of giving many generic answers. In Webull customer service, you guys have neither quality or quantity. Hope I can comeb@ck to our Webull family soon.

4 years ago, Snacksalot

No Stars for app or their hidden margin Fraud abound

App is not easy to use. Has technical data, but you have to tap around a lot to find what you’re looking for. I’ve found their help to not be accurate, ie it will tell me to look for a specific category or item to tap and then you won’t find it. Could be an issue in updating help. Slider bar keeps you spending into margin unless you have over 2K in account then the bar isn’t accurate and you will spend 400 % of your account and it will say 100%. No warning no pop up just fine print somewhere. Customer service told me to deposit more money instead of first trying to help me understand. Then I got real quick brief responses when I requested details. They think snapshots of transactions is explaining which is frustrating. Suffice it to say this company scammed me out of money, tried to get me to deposit more, and has terrible customer service. On several occasions the customer service agents have asked me for screenshots of something on the app because they don’t know what it is. Is a very sketchy company in a very sketchy app. I have filed complaint with the FCC in the Better Business Bureau.

3 years ago, Name is Sheen

Latest Update (7.0 (?))

It looks terrible, first and foremost. Almost looks like Robinhood, but with a few extra features. PLEASE restore the old look and functionality of Webull. I have to scroll to click on different timeframes, can't draw on the chart without going full screen, and everything looks bubbly and playful now. I liked the old, hardcore look the app had with the color additions, nothing more or less. Please, fix the layout. It's not user friendly and not professional. When I go to purchase shares of stock or crypto, the total amount it costs is hidden under that silly slide up bar which I have to push down on in order to view the balance. Even when looking at options charts, it's not user friendly. When I place my finger overtop the chart to view prices of certain points at certain dates, the time is for some reason tracked underneath the drag of my own finger, and the price is shown in a horizontal manner not vertical (?) Not sure who developed this one but not only do I, but we, want the old version back. Did you guys even test out the app before publishing?

4 years ago, SmylezSpectaculr

App and desktop incomparable

The app is spectacular...for research. But if you’re seriously trading, you’re not doing it on a smartphone. That being said, it’s beyond me why it would seem as though any online brokerage in this day and age would make their app version better than their desktop version. For context, the real-time services on the desktop (Time & Sales, Nasdaq Totalview) lag to the point of almost never refreshing at all. Basically NOT actual real-time. I can’t imagine how many intraday trades I’ve lost on Webull because of poor entry prices that I was making watching Time & Sales and Totalview thinking they were real-time, when in reality they’re 5+ min behind. I couldn’t figure out for weeks why I was losing more than profiting until I noticed how slow to almost non-existent the real-time quotes were. Massive problem that needs to change.

2 years ago, Siberianmouse1989

Glitchy/under represented

I need a better news time line and better ways to read the articles. I know the top American journals and news wires cost money. Forex said this war could wipe out three billion. But my account has had good returns. It’s just Chinese relations and market place regulations that disrupts the market. Xi Jin Ping said he doesn’t care. I care. Webull does have good traffic control. Even with their bots I got to see companies that gave positive returns I could buy a stock sell comfortably. I wish I knew why you had to shoot a top official years ago in the plaza of your equivalent of the pentagon. I wish I knew what the inside of the first emperors tomb looks like. I don’t wish to know why you didn’t want to talk to your removed official in the middle of a Tv event, but I’m just saying. Information is better when it’s properly addressed than shared

4 years ago, JeremyV97

Good. Some bugs. Needs some UI tweaks.

Love the app, the extended pre market and after hours times after coming over from Robinhood. The ease of executing trades without having to wade through menu after menu. But there is one major bug that has been plaguing me recently. I’m on an iPad Pro 11 and usually the second or third time I navigate to my dashboard (the blue button in the side menu) it crashes. It hasn’t caused me to lose any money yet but I’m sure it will at some point cause me to be unable to exit or enter a trade at the speed I want. One other thing I don’t like is the fact that on the dashboard, you can obviously see your positions, but when you tap them, it takes you to a secondary screen, not the chart. To get to the chart of it you have to tap another button in the corner. For an app that caters to day traders, this seems like poor design. Other than that, and maybe a few small other issues barely worth mentioning, this app is phenomenal.

2 years ago, Rinkugrewal

Pre IPO order

Hi I am giving update about pre IPO ordered I am very disappointed whenever I ordered pre IPO mostly ordered filled but some ordered they did not filled like GCT they have been offering from 1 months and I ordered it then they just give me a 4 share and they said it’s GTC ordered we did not support that ordered my question is if it’s GTC ordered then why you offering pre IPO it’s mean something wrong or they don’t have any knowledge and they don’t even check it and 2ed time I just ordered today JZ I placed ordered for 1000$ but they just give me a one share and said other we could not fill your ordered due to high demand 😳but they filling some of my ordered in GTC which they support and I can’t even sell it for me I am very disappointed otherwise whoever handling ny account he’s stupid or they have inexperienced person from other country they could not solve my problems I will update later on with pic like they filling my ordered with GTC ordered which they don’t support to sell it.

2 years ago, Rich428

Needs more attention to UI

I have been a Webull user for 2+ years now. I originally got it for my phone device and it has been a really great platform to use. I have never encountered a problem with the mobile device version. However, I got an iPad for my business and I downloaded Webull here to enhance my trading experience. I figured since it is an iPad then the quality of my trading experience would be better. However, it did not turn out like that. I have been experiencing so many glitches and bugs with the iPad Webull Version UI it is really discouraging. I could make a list as to all the problems that could be fixed with the UI. It seems like the iPad version is really lacking attention. I wish for these problems to be fixed as I can not properly trade or make proper calculations with these glitches constantly happening. This is really frustrating and I am positive that others are experiencing the same issues. Please Fix.

Description

TRADE WITH $0 COMMISSION FEES - Trade stocks, ETFs, and options commission-free, plus no contract fees on equity options. - Invest what you can afford with fractional shares - start with as little as $5. - Buy and sell foreign stocks in the OTC markets in real-time. FUTURES TRADING NOW AVAILABLE - Access free CME market data. - With intraday margins for popular contracts as low as 7-10%. - Lower commissions, no hidden execution fees. - Micro and E-mini contracts now available. BE INVESTED IN YOUR RETIREMENT - Roth, Traditional, and Rollover IRA account types. No account minimum and no account fees. - Earn 5.00% APY on your free cash*, no fees or minimum, FDIC insured. - Grow your wealth effortlessly with automated investing. - Recurring investment and contribution make investing towards your retirement less painful. - Trade and invest in stocks, ETFs, and options, all commission-free in the same IRA. INVEST WITH TECH BUILT FOR YOU - Customized by you and managed by pros - one-click to automate your investing. - Rebalance your portfolio and reinvest dividends automatically. - Set up recurring investments on your preferred schedule. AWARD-WINNING PLATFORM WITH EASY-TO-USE TOOLS - Award-winning platforms built for beginners to seasoned investors, allowing you to trade via mobile, web, and desktop. - Invest precisely with Trading Assistant to ensure your portfolio stays on track. - Explore in-depth analysis and advanced charting. 60+ technical indicators and 17+ charting tools can help you analyze trends and decipher market information. - Practice & explore trading methods without spending real money using Paper Trading. - Connect, share valuable insights, and learn from a diverse community of millions of investors. DEEPER, BROADER MARKET DATA - Keep tabs on the price movement of stocks and options with Level 2 Advance, NBBO, and OPRA data. - Plan your next move with in-depth analysis provided by Reuters and Trading Central. * Eligibility for Webull's Cash Management Program limited to self-directed accounts. DISCLOSURES Securities trading is offered to self-directed customers by Webull Financial LLC, a broker dealer registered with the Securities and Exchange Commission (SEC). Webull Financial LLC is a member of the Financial Industry Regulatory Authority (FINRA), Securities Investor Protection Corporation (SIPC). Webull is not a bank. Rates subject to change. More info: www.webull.com/disclosures Advisory accounts and services are provided by Webull Advisors LLC (also known as "Webull Advisors"). Webull Advisors is an Investment Advisor registered with and regulated by the SEC under the Investment Advisors Act of 1940. Registration does not imply a level of skill or training. See additional information on the Disclosures webpage. Trades in your Webull Advisors account are executed by Webull Financial LLC. That means your assets are protected up to $500,000 in value, including $250,000 in any cash awaiting reinvestment. Options trading entails significant risk and is not appropriate for all investors. Option investors can rapidly lose the value of their investment in a short period of time and incur permanent loss by expiration date. Losses can potentially exceed the initial required deposit. You need to complete an options trading application and get approval on eligible accounts. Please read the Characteristics and Risks of Standardized Options before trading options. Webull Financial LLC is a CFTC registered Futures Commission Merchant and NFA Member. Please note futures trading involves substantial risk and is not suitable for all investors. Please read the FCM Risk Disclosure statement prior to signing up for Futures Trading. More info: http://www.webull.com/policy Address: 44 Wall Street, Ste 501, New York, NY 10005, United States. Email: [email protected] Subscription Descriptions 1. Privacy Policy: www.webull.com/PrivacyPolicy.html 2. Service Agreement: www.webull.com/ServiceAgreement.html