I look at my online banking daily! Some call it obsessive I call it attentive 😉. I need an app that is efficient, effective, and simple to navigate. Since the redesign of the layout and overhaul of the functionality this is among the best banking apps I’ve ever used! Every action is 1-4 clicks, screen to screen transitions are snappy, and it is aesthetically pleasing. Easy scrolling and easy to view full transaction history at a breeze (a night and day improvement from the previous version of this app) If you deleted the app along time ago because it was crap and more irritation than it was worth, then I’d encourage you to redownload! Beyond improved!
This is simply the best banking app! You can add your external accounts, the bill pay is free and easy. You can get a direct deposit form instantly. Transfer money to other members. Load an international travel notice. Capture check images for mobile check deposit. Add your cards to your apple wallet and more!!!! Love the convenience and how use friendly the app is!!! My only complaint is there are more options hidden behind the avatar photo that you wouldn’t know are there!
I really love WECUs digital banking. I’d go as far to say the app works better then the web sight. My only issue (that effects me quite regularly as someone who needs to keep track of every transaction for business reasons) is that you can’t see what account transfers are going to, even if they are internal accounts or accounts with nicknames. Even if I make a transfer to a friend, and look back immediately, it doesn’t say the name that’s saved to the account, just a collection of numbers and Xs which makes managing it a lot more confusing. I get pretty good at memos but if I accidentally transfer to the wrong account, it’s kinda a mess.
WECU sent me texts on Xmas day to notify me my account was compromised. I discovered someone tried to make 4 Facebook ad purchases using my debit. I was able to cancel my debit online that same day and on Dec 26 WECU reimbursed my account. I was also given some excellent safety tips and one on one training on how to keep my debit purchases much safer. I love my bank and have been with them over 30 years knowing my money is in my county and in my state.
I miss the old app way more! Sure it was VERY outdated looking (think early ‘90s). HOWEVER, since the redesign this app has been nothing but a headache. It’s awful to deal with. And what’s the point of allowing us to write descriptions for our transfers, if we then can never access the information later? I can’t tell you how many times I have been reviewing my transactions and thought something was fraudulent, only to find out it was an internal transfer that I had included information on, but it’s no where to be found. Slow app as well. Its impossible to get to the other menus besides the Home Screen, unless you don’t mind waiting a year and a half.
The WECU app has had quite a few changes in the last year but I think it has now landed on a great system. It keeps the main parts of banking on the front page and bottom tabs and still has great access to other favorite services. It’s sleek and not overwhelming in design either.
I really am not a fan of having all the accounts linked. For some reason my husband uses our business account (since his name is on it) to pay his bills on accident. It is a nightmare for me to figure it all out. It was better when he did not have access to that account and I could manage it without him accidentally transferring money out of the wrong account. And I am constantly locked out which is so frustrating. Giving it a 3 star is generous. I don’t usually leave bad reviews but this one deserves it. Sorry.
I find this app to be very user-friendly. It has gotten better over the years to a point where I can use it. Smoothly and intuitively. I especially like the mobile deposit saving time and precious energy. I highly recommend it as a great tool in our busy lives
The new App is really fantastic. It’s easy to use, very quick, and basically everything the last version was not! This app makes WECU much more easy to justify as a “go to” banking solution. Highly recommend!
You guy‘a made my whole life much easier with my Tru Blue Checking account and my savings account. Wish I could of done this a long time but everything happens for a reason. Glad I’m on board with WECU and for many years to come with you guy’s!
Cannot express how much easier this app is to use. All the information you’d need to access for services is readily available. The UI is a pleasure to interact with. Big thanks to the dev team and project managers at the credit union who pushed this out for the members!
We are very happy with the new WECU Mobile App. It’s well-designed and easy to navigate, placing all necessary information at our finger tips. Our overall WECU experience has been outstanding and this app is part of the reason why.
The app is definitely handy when I want to view my balances or do a quick transfer- however, the mobile deposit is awful. I swear, every check that I try to deposit gets a 2 day hold out on it. In this recession where most folks are living paycheck to paycheck, it’s a really bad design flaw.
I use this app mostly to check balances and activity. It is good but still have a preference for web access on my pc and using a mouse. This is mostly easier accessibility on web than trying to use the hunt and peck on IPhone or IPad issue.
I am soooo excited to see a new user interface! It’s sleek and easy and even has a branch/atm locator function! This is very handing. I am definitely very happy about this update. Thanks for your work in making this happen!
I use this app for all my accounts, business & personal at WECU. I have days where I use it constantly. Apparently if you use it to much the service will lock you out for 24 hours for security purpose. Not cool when trying to do several things, especially at a critical moment. Instead of calling or trying to contact me to verify, they just lock you out instead! Not impressed
Easy to use interface that makes all transactions a breeze! I love being able to freeze my debit card so quick without having to call. Thank you for listening to your members!
Been my bank since I was 15 now I’m 23 about to be 24 I don’t see why I’d want to change really.. all around great app. Gives and shows you everything you need to know.
Happy to see that old app tossed in the bin. Giving five stars just for that. Overall, pleasant looking app with no issues. Well, one issue: Data is slow to load but hopefully this will be ironed out.
Called in 5/16 at 11:50am to transfer funds and get help with loading the app on my phone. During the short call, we figured both out and the guy was very professional, helpful and awesome. Have a great day!
My only suggestion for improvement would be making it easier to switch between accounts without having to redo the easy account balance access every time
Way easier to navigate and a friendly color choice. I love how easy it is to find all my account info, transfer, set up outside accounts etc. great job to the design team.
The old software that the app ran on was pretty poor, BUT after this new update they overhauled the whole system. 1. The app runs much faster 2. Face ID works wonderfully (for iPhone at least) 3. Layout is much more user friendly and easy to navigate. 4. Overall they’ve improved on everything that the previous app was lacking! Very impressed with this update and It makes it much easier to do banking with this credit union!!
Bank is agreeable, has reasonable policies and has many services (personal banking, car and home loans ect). App is easy to use and works consistently. Very happy.
I depend on my financial institutions mobile apps and the last version was a pain. This new update is cleaner, easier to use and just overall more user friendly! Thanks WECU!
Very impressed with this bank and their app. I really love their interest bearing checking account that actually pays noticeable amounts. Wecu is truly generous and gives back to their members.
The new version of the WECU app is really easy to navigate, and has tons of resources to help budget. They also have a nice theme and layout. All around a good app to use!
Hi…I’m new to this credit union, and I am very happy as to how easy it is to navigate on this app. Thank you for making it possible for people like me (who are kind of non tech savvy)
This app is 10x easier to deal with and helps me more productive after the redesign. I’m a big fan. It’s easy to see what I want and move money in pinch!
I’ll never switch! WECU is a bank that values people, we’re not treated like numbers here… we are treated like a customer that matters to them. I appreciate what WECU represents, and I’m a proud member! Thank you WECU…🙏
What is splendidly easy to use app. I love the clean look and how fast I can get to the information that I need. The credit union is even more amazing! Join today, if you can.
Great app overall, well before this most recent “hotfix”. It works perfectly no problems. Then when the new update hit, boom, nothing loads now. I’ve tried at work, home, on my cellular data, even on my friends phone. It only loads 1/5 times.
So happy the WECU added the fingerprint verification. Love the easy access to my account balances, ease of submitting a check and the immediate $ transfer between accounts!
The new WECU Mobile app experience is member-built. User feedback, plus industry-leading technology, helped us design a mobile app that’s feature rich, intuitive, and easy to navigate. • Manage your accounts and loans in a single, streamlined application • Get push notifications for account balances, transactions, and more • Enroll in Bill Pay to see your eBills and make payments • Add other members’ accounts or your own accounts at other institutions to send money • Schedule one-time or recurring transfers • Deposit checks from anywhere • Apply for loans, credit cards, or open an account • Freeze/Unfreeze your credit and debit cards to temporarily lock them yourself • Find nearby ATMs and branches from the login screen • Log in fast with Touch ID or Face ID (depending on your device) for extra security and ease • View statements and notices • Contact your WECU Team We know you’re on the move, so banking should never slow you down. Click, swipe, tap. It’s as easy as that.
