They offer 2 days early Direct deposits if you sign up for it and it never happens! What’s up with that? Why offer something and don’t stand by it. Very disappointed
This literally happened to me two days ago on January 31, 2021. After i paid for this Western Union/NetSpend card from Safeway, I followed the instructions on the packaging to activate the card calling customer service to verify my personal information. The representative told me they wouldn’t allow me to activate this prepaid card because ofsuspicious activity! I was then told they would be sending me a refund in about 7-10 business days! Then she had the audacity to tell me she was charging me $5 service fee? Really? What service? They did no service for me they Did not do me any service! All they did was hold onto money I was trying to pay a bill with now i gotta pay late fees for theater one! Do not waste your time with This’s unethical Place of “—— artists”!
I have been getting DD on this card for years now, I’m they've always been good to me never paid overdraft fees when I do overdraft (never more the $10) and I get texted every transaction. I’m actually afraid to activate the all access card in fear that it will change in a negative way.
Told me they opened at 8 am est, I called 20 mins after and it told me they were still closed. Called later around 10 ish, and I'm still on hold as I write this. I had a concern because the way they cash checks online is sketchy and I wanted to make sure they were telling me the right things so if it didn't work, then I'd be able to go after them for it, but they still haven't answered. Complete B.S.
I hope everything works perfectly like it has to be. I'm using the service (Wester Union) but in Walt-marts or HEBs. Now I want to do it from work or while I'm in the house, or at the gym, or what about at the game? Perhaps I could be busy on a romantic night with my wife in a hotel and our family or some friends need money. I don't want to go away running from here to there just to find out that everything is closed. Well, Panas. Homies, compas, vatos, brothers and cuñados, that's the main reason I'm getting this #wuapp.
Question is there a way to sign up with a netspend prepaid card from dollar general or do I have to sign up and get the card later I recently went to dollar general to get a netspend card and downloaded the app but it wouldn’t let sign with my netspend prepaid card
If you don't have an issue the app works, but if you have an issue customer service is horrible. Just trying to get them to understand your issue is most of the issue. You ask for clarification and they just repeat what they said the last time?! It's like they're trying to wear you down by pretending ignorance so you don't follow through with your complaint. Horrible..
Waiting to finally receive my money which was loaded 5 days ago on a card and can’t activate it! Have to wait a FULL WEEK! And I pay money to use this. Honestly save the money go to a real bank. Can’t wait to close my account. Don’t believe a thing the customer service tells you. Each one of them have a different answer. I wish I could give zero stars.
Every time I try to connect to my bank I put my credentials in then it’ll send me to the re-captcha but every time I click the box it just loads and goes back to an empty box.....I’m about to stop using this😡
I love the app. In definitely comes in handy and the features are great also. They can add a few more or at least upgrade it cause it seems since they made it they never check back on it. At least update it.
Won’t let me load my mobile check i been with this bank a little over 8 years and been using the mobile app it never did this i called customer service still no help I never had this issue ever ! Hope it fixes soon :(
Everytime I open, login, press a button it opens up my chrome screen. But then the chrome screen is blank so I have to go back and forth. It’s getting annoying now.
I bought this western union prepaid master card in store and put $50 on it and now I can’t activate my card to get my money back which really pisses me off I would give this app 0/10 wast of my time and money……..
This app is horrible every time I go to load money it says to call costumer service and doesn’t work. It’s so slow, the fees are ridiculous and the customer service is horrible
Worst banking app on the internet focused solely on draining as money their customers as possible via outrageous fees for simple everyday transactions. Don’t waste your time or money it’s not worth it.
Doesn't recognize your password. I changed it once to the same thing, which takes 20 minutes. A week later same issue. The second time it locked me out of my account! I called to cancel my card and they charged me $5! Terrible app, terrible company policies. Won't be using net spend again ever.
I can't find my country, why is so hard for you people to include Puerto Rico in your list? Helloooo we are part of the United States, so please do it, and I will consider rating this app a Five *, if not, to bad.
حملت البرنامج على الايباد وبعد ما نصبتة اريد اسوي تسجيل دخول او اسوي حساب جديد ما يفتح ولا يسوي شي بس يبقى يحمل ويحمل التطبيق مضيعة للوقت اتمنى اتشوفون المشكلة وين واتصلحوها
DO NOT USE THIS PREPAID CARD SERVICE!!! They take more than half the money I deposit every other week on fees that are supposed to be waved because I subscribed to the monthly plan, which takes out 2$ more than advertised and I still get fees taken out after every single transaction. Customer service is terrible. I had an unknown charge come off of my card for almost 20$ and reported it for a dispute and 2 months later still have no update and was given no provisional Income. It takes 20$ to load a check in a decent time frame if you don’t want to wait 10 days for the money to become available. If I could give this service and app 0 stars I would. Truly horrible in every single way, they’re making money off of unsuspecting users and false advertising. Do yourself a favor and use Chime or CARD.com both 10000000x better than this trash can of a service
